My old combi-boiler needed to be replaced after 18 years. Just like the other reviewers, we were…read morevery please with the prompt and professional work, highly recommended.

In early September, Mr Trzesiara spent around 10 minutes fixing my " running" toilet. For that…read moreservice, I paid $176. However, the time it took the toilet to fill again, after being " fixed" was about a minute and a half. I asked Mr Trzesiara to return, to fix the long fill time. Although he said he would, despite several reminder e mails and texts, he never did. He offered a return time, once, by text, when I couldn't be home and I never heard from him again.

Jerm's isn't cheap but it is reliable. Cody, the oil tech, was friendly and well informed.read more

When a new tenant was moving into our house, he found that no water was coming out of the taps…read more Billy O'Connell, of Jerm's was there promptly. He did an electrical diagnosis of the pump in the well (no problems) and concluded that the water line through the crawlspace had frozen. He heated the crawlspace, with his boss bringing a second heater to speed up the process. In less than two hours the line was thawed and water was restored. Billy was able to do a correct diagnosis and explain it to us, and fix the problem. We're very happy with Jerm's. And so is the tenant.

Fast, professional repair at reasonable prices. What more can anyone ask for?…read more We even got tips on how to do the repair ourselves next time.

Our town was built with not-the-very-best sewer infrastructure. That is to say, our 1960s sewer…read morelines were made out of tar-impregnated cardboard from a local paper mill. So everyone eventually needs Steve. When our basement sewer backed up, everyone told us to call him. I was skeptical, because Roto-Rooter franchises in other areas of the US are not the best. Plus, the estimate was high -- ~500 for the first 100 feet of cable, and ~300 for the next 100 feet if needed. But Steve was great. He made time for us right away, figured everything out, fixed it, and the final bill was less than his estimate. I think he is very good, professional, competent, honest. We are lucky to have him.

Had Bubs out to fix two small leaks and prime our well pump. My mistake was letting them start…read morewithout asking for their rate or an estimate. Getting water running again was our priority but he suggested starting on the leaks. Not long after beginning, Bub's father told me they couldn't attach their fitting to the well line because water was coming through; realizing my well line is gravity-fed after beginning. I had to pull the well line above the water level myself before they could install a shut-off valve. My well cover is about 300lbs and the line is 8ft down. I'm not sure what their plan would've been if I was not there. After saying the water was flowing again, they later told me my pump was done for and not to run it. They quoted $925 for a new pump, not including labor. With two hours of labor, the bill also came to $925 and my family was no closer to having running water. The materials installed were six feet of copper pipe, several compression fittings, a shut off valve, and a pipe hanger. I called another plumber afterward, who knew right away (just from a phone call) that my pump was fine. He had it running smoothly in minutes by clearing a port of sediment and then adjusting the pressure switch. Bub talked a lot about his experience and showed up with help but needed me to find a way to stop the water in order to address the first leak and then either missed or ignored the step that would've gotten my pump working. Their website claims they're transparent and budget-friendly, but I wasn't told his extreme rate upfront, the bill wasn't itemized (still waiting 9 days after he confirmed he would), and I nearly paid for an unnecessary pump replacement. Leaving 2 stars because the copper work itself was solid, but charging $250 per hour for six feet of easily accessible pipe work feels unreasonable. Being given the wrong diagnosis on the pump was unacceptable and raises concerns about their expertise or honesty.

Brandon returned my call immediately in regard to fixing my bathroom sink. I was going out of town…read morefor a week and wanted to fix the problem before it became worse. Brandon fit me in, fixed the sink quickly, and was polite and professional. I would definitely recommend Bub's to anyone needing plumbing services!

Always my go to guys! Jamie Martin does business the way it used to be done. Accommodating, timely…read moreand top quality work.

Jamie and his crew have never failed us over the last 20 years. Wld fully recommend them.read more

My sewer line backed up just as I was headed out the door for an international trip. I called Jeff…read moreBalch who handled the whole thing for me while I was gone. He found a reputable Roto Rooter and supervised his work. Jeff is trustworthy and responsive.

J&B was subcontracted to work on redoing plumbing/fixtures in my house. They took FOREVER to get…read morethe work done, couldn't figure out how to make the toilets work, and then massively overbilled for their time. Be warned! Incompetent plumbers that take you for a ride!

During the extreme cold in Feb 2023, my furnace stopped working. After an hour wait on the phone,…read morethe oil company sent a technician who said the furnace was broken. The tenants had to move into a hotel while I desperately searched for someone to replace the furnace. I use Cota at our ludlow home and called the WRJ location to see if they could help. They were out within an hour and fixed the furnace. Needless to say, I switched over to Cota Oil to handle all my homes. Can't say enough good things. It's rare to find exceptional service. Thank you so so much. Ps. Our ludlow house also had heat problems and Cota was out 11pm at night to fix that issue as well. I've been using Cota and Cota for about three years and they have saved me on a number of occasions: frozen pipes, burst toilet seal, etc.

I have had Cota & Cota convert a range to LP gas, connect propane tanks and pressure test at 3…read moredifferent locations. Maxwell Parker has come out all three times. He is always very professional, polite and knowledgeable. It's always great to work with someone that clearly knows what they are doing.

Only get a 1star because zero or negative stars ratings are not possible. If you like paying for a…read moreweekday visit that does not diagnose the problem and necessitates an overtime weekend service call, THEN has the nerve to call five days from the first visit to book the the $2k well pump replacement on a third visit, and continues to charge interest on the bills while 'discussing the problem', then,THIS is the plumber for you. Otherwise keep looking. The 100% customer satisfaction 'guarantee ' on their website is completely meaningless. Owner difficult to reach by phone. Buyer beware!

efficient and professional. Difficult job handled well and without issues…read morewould recommend

I had Jerm's come to check small leak of water heater on the top. Cody Hooker and /Chase came…read moreassessed the problem and recommended replacement as the top element was no longer working. They did it that day. They were pleasant, professional and knowledable. Cleaned up after they were done. Cody explained in detail what all the levers and knobs did. Extrememly satisified.

We are about to call John again. Work he did in 2024 was great. Very fast response to give us a…read morewhole house inspection with great explanation.

John was assigned to my house through a warranty company. He came to my house, diagnosed that…read morethere was a fire hazard, turned the power off, then abandoned the job. He complained the warranty company would not pay him enough for the job - but that is between him and the warranty company. Now I have a house with no power and no one to come fix it.