Pinkston was hired to completely rebuild my chimney from the roofline up and install a liner. We…read morelater agreed to replace the flashing. Before we hired them, we had a conversation to confirm that the roof was going to be protected as our roof was only a few years old. He confirmed and reassured us it would. As the job was performed, no protection was used on the roof around the chimney. The shingles got pulled up during the flashing removal and the mortar got under the shingles and completely compromised the tar lines that seal the shingles down. With the flashing removed, they proceeded to rinse off the roof with a hose during the entire work day to remove mortar, resulting in water intrusion into my house. Some shingles were also ripped and all the shingles were mortar stained around the chimney and the lower roof where the run off was. He attempted to temporarily seal the base of the chimney multiple times before the new flashing, but later rain entered the house. He refused to take responsibility for the damage he caused. He proceeded to act hostile and was very aggressive which resulted in us firing him. We had to have another company finish the chimney and replace that section of roof. We went to small claims court and won a judgement from the court. Currently Pinkston owes us money for damages we occurred and will not respond to any of our messages or calls. There is also a better business bureau complaint for someone else having water issues.

5 stars all the way! Arrived on time. Courteous , professional & extremely honest regarding all…read morework needing done & best alternatives for best pricing etc .LOOKING FORWARD TO DOING BUSINESS SOON..if your home means as much to you as my multi generational home means to me .CHOOSE PINKSTONS!

Bill is fantastic! Extremely knowledgeable and trustworthy. He did excellent work and went above…read moreand beyond for us! I highly recommend him.

Recently moved to an older home and called yesterday to have our fireplace and damper looked at…read more Bill returned my phone call same day and was at the house today. Bill was very nice and knowledgeable. He put the damper back on the track and showed us how to use components of the fireplace. We will be using his services for years to come.

I spoke with the owner, Russell, about an ongoing small leak that another roofer had not been able…read moreto resolve. He promptly scheduled sending someone out to check what was going on and solved the problem at that very first appointment. Other roofing companies from Yelp wanted to replace the entire roof while Standard Roofing found out that it was a straightforward problem they could repair. They are highly professional, courteous and exceeded our expectations. They were not out to take advantage of anybody and charged a fair price. Look no further for your roofing needs. We plan to hire them to repair siding and other exterior issues in my father's home.

The owner handled the entire claim with the insurance adjuster after my initial notification …read more Their knowledge of the insurance industry and construction gave me results far exceeding my expectations . Once materials arrived on site the siding and related repairs were done very quickly with excellent communication and beautiful results. Standard Roofing will be my first call when it's time for a roof .

Excellent customer phone scheduling. The two workers were skilled and professional and discovered…read moreand made appropriate repairs . I was well pleased and recommend this company .

I needed a new chimney cover on my home. The old one was made of metal and was starting to rust…read more It had been caulked but would be starting to leak soon if not replaced. There are very few companies in the area that rebuild chimney covers. Runyon came out to provide an estimate quickly, and was able to get materials and fix the chimney cover quickly as well. The new one has a drip edge and rubber top and is sided on the side. It is a quality product that looks like it will last a very long time! The most impressive thing though was the professionalism and thoroughness of their crew. The person who came out to do the work was careful not to disturb the neighbor's yard (as my chimney is in her courtyard). They cleaned up everything. And inspected the entire roof while they were here. Any minor issues with nails and caulk or sealant were taken care of -- unfortunately many do not realize that a roof needs regular maintenance for these things -- especially in NE Ohio. They were polite and thorough and it was just an overall GREAT company to work with!

I had two keyless locks put in my condo and Tom and Ben did an excellent job. I was so pleased and…read morethey were so accommodating.

This is how this company left our remodeled bathroom 2 years ago. Total crap. I still can't get…read moreover it. We were totally disappointed. Should have gotten a lawyer to file a suit to get our money back.

I paniicked after a person, came and told me I had hail damage and many other problems due to the…read morerecent storm. I remembered that someone recommended Jared at Radiant Roofing for an honest assessment. Wow, I am so thankful for his quick response to my panicking and more so the report that my perfectly fine roof. He was man of integrity. I am grateful beyond ... no words. Thank you.

Extremely disappointed in my experience with Jared and radiant roofing. I was referred to him by…read moresomeone he attends church with - admittedly, this person did not know how Jared did business and hadn't had work done by him before. It was a blind trust type of situation - lesson learned! Jared said he serviced homes in the Akron area - which appeared to be a major inconvenience to him and not really the truth. He was supposed to do the roof, gutters, and siding. The roof was completed quickly, and I'm openly admitting that he did it without payment in advance (this was an insurance claim so he knew the money was coming). He said "okay I don't care how we do it as long as I get payment and a 5 star review". He also called the person who referred me and discussed the business and claim for my home with this person. This person has never lived at my home and I am the sole owner. Very inappropriate. I will add that one of the shingles was extremely discolored and I was told it would come off with the rain. I knew it wouldn't and after a good rain, and the persistent discoloration, I had them replace it. Additionally, the extra materials were left on my front lawn for days longer than they said. This should have been taken after the job was done but the on site project manager, Andrew, could not be bothered with it on the day the roof was completed, apparently. The gutters and siding were a complete disaster. He had me calculate what he was as owed but as he inflated the gutters and siding on his estimate, nothing was matching up. This took hours of my time away from my family when he is the professional being paid to do this work. Personally, I do not think HE has handled insurance claims before. He was very uninformed about many of the common homeowner's practices and left the work to me, the paying customer. He told me the siding had to be done before the gutters. Then two days later, his "project manager", Andrew, called and said they had a cancellation and they were coming to do my gutters. We had not agreed on the gutters or the siding yet but they were pushing to complete the work per their estimate - which was inflated and included items that were not damaged. This would have left me with significant out of pocket costs. I saw in another 1 star review that he said "we do not submit fraudulent claims". However, he submitted downspout damage (all 6 downspouts on my home) to my insurance company - not a single downspout was damaged. He also inflated the siding estimate by adding additional itemized things that were included in the line item already on the estimate - in other words, charging twice for siding. I would implore any perspective customers (and even past customers because likely you overpaid) to review all estimates and contracts with a fine tooth comb before proceeding with this company. On top of the inflated estimate, he spoke to me extremely unprofessionally, calling into question my knowledge of the process and the work. Having worked in the insurance industry for over 15 years, I found this to be extremely condescending. And he ended up doing the things I thought needed done anyway - because it was the right thing to do. But not after much back and forth, including a rude phone call that I had to disconnect. Additionally, there were multiple times we tried to connect via phone. He told me to call to discuss the numbers (again, the work I did for him) but when I called, he legitimately said "what's up" and acted like he didn't know why I was calling. He was adamant about a zoom call but when I would call him, he would blow me off and tell me to text him. When I brought this all up to him after letting him know I did not want him doing any additional work, he apologized and acknowledged the delays but then blamed the delays mostly on his newborn baby. As a full time single parent who did the newborn and baby stage solo, that was the most pitiful excuse I've ever heard. Additionally, it's insulting to me that he would think I would feel having a newborn is an excuse for how he conducted himself. After we spent awhile on the phone and finalized a plan for what documents were needed and how payment would be handled, he then text asking to come by and pick up the check and that he would print all the documents because he wanted to "honor his customers". I now realized he just didn't want a bad review - if he cared about his customers, he would have done right by me the entire process. But that's not the case. He earned this review. Absolutely abhorrent business practices and no follow through on expectations set. I would never recommend this company, nor will the person who referred me. Not looking for a response from radiant roofing on this - I do have receipts for everything stated above - but I do want to warn potential customers about his business practices and lack of time management/organization.

Gabe is always great. recommend highly for any plumbing needs. Efficient and great for diagnosing…read moreprobl

My a/c went out on the 4th of July. I called them on the 5th and had service technician here on the…read more8th. Scott was very friendly and had manners enough to put shoe covers on before entering my house. The only reason I gave 4 stars instead of 5 was because I had an all day window appointment which tethered me to my house for the day. I asked again the day of my appointment, and they said there was no way to narrow it down.

After over 10 years as a client that has purchased air conditioners and had routine maintenance…read moreservice on multiple properties I was let down when a major issue arose. After moving into my new property and having my boiler system maintained there was a flood due to many system failures on that boiler that the service tech didn't correct. Not only was there no accountability but I was charged an egregious amount to fix these issues and when given the opportunity to correct this for a long time client due to their error, they chose not to. Unfortunately loyalty has not been valued here and so my business will be taken elsewhere.

CJ was extremely professional and helpful. He personally kept me in the loop as to what was…read morehappening.