I live in Prairie Village. Dillon evaluated my gas fireplace that was match start for installation…read moreof remote start. He explained what could be done and gave me a discount on an open box insert. He came out soon after to install. During the install he cleaned the logs, screen and doors and demonstrated the remote. I was very pleased with the company and how Dillon performed the service.

I feel like this fireplace service lives up to their good reviews. I had a minor potential issue…read morewith my fireplace, and this is the kind of thing I really don't want to take chances on. When I reached out, they were pretty responsive and moved things to text; the key to my Millenial heart. They were pretty booked up, but I can wait if it's going to be worth it, so they scheduled someone for the next week. Their tech was friendly and to the point. He gave me options on what we could do, pinpointed the problem, and didn't push or overwhelm at all. I feel like I'm writing this one as a service to them to spread the word, but selfishly so I can remember to come back to them specifically if and when any fireplace issues arrive. They seem to do things the right way and know their stuff.

I was honestly intimidated at the thought of walking into this place. I didn't know how to describe…read morewhat I was looking for, and I assumed it would be crazy expensive. I was dead wrong. As soon as I walked in the front door I was greeted by a friendly employee. I clumsily explained what I wanted to do to our fireplace and he knew exactly what I needed. He escorted me to a section of the store where i was shown my gas log options. There were a variety of price points and all of them were reasonably priced with installation for $150. I chose my new logs, paid, and had toasty warm gas logs fired up within a few days. I should have done this YEARS AGO. I highly recommend Fireplace and BBQ Center for all your fireplace needs!

On 11-21-2022 I contacted Fireplace & Bar-B-Q Center because I initially thought I needed a new gas…read moreinsert. I sent in the measurements etc and received a quote. Then I actually talked to someone at the Center and explained what I was concerned about. He told me I actually needed to add sand and some embers which would remedy the hissing noise (I had cleaned all that out thinking the lava rock was sufficient...ha!). I went to the store and the person I spoke to (didn't catch a name) clearly explained the steps to take and also gave me a written document which he highlighted. I purchased the sand and embers and easy peasy I have a functioning fireplace that looks new again. Grateful I asked questions and impressed there was NO hard sell to purchase a new insert.

I love a good fire, but since moving into this home, we had never even lit the gas line that feeds…read morethe fireplace. Turns out that was a really good thing... I found We Can via Yelp (yay, community referrals!) and I am very glad that I did. Dan & Troy were very responsive, showed up exactly when they said they would, and delivered a professional and thorough service. After laying out tarps to cover our flooring from any dust/soot, Dan was able to do a cleaning and scoping of the flue and chimney chase. Remember that 'really good thing'? Yeah, that was because the cleaning knocked loose a piece of fire clay that had been haphazardly applied up in an area of the chimney that we never would have seen. If it had not been for Dan's expertise, we could have lit a fire, thought we were enjoying a fire, and potentially caused an *actual* house fire. Yikes! These guys know the safety protocols, the building codes, and the benefits & drawbacks of using a fireplace in your home. Our next step is to get a non-venting gas and ceramic log set, and then have Dan & Troy come back to do the installation. They even advised on sizing and style to get such a set! I look forward to having We Can come back out to do the installation so that my family can enjoy safe and comfortable fireplace experiences. Thank you Dan & Troy for your service and guidance!

What can I say? I love these guys! Our realtor recommended them for chimney repair and they are…read morelegit the most kind, trustworthy guys. Two brothers, obviously been doing this a long time. They don't use technology but I don't mind so long as they get the job done. I've used a few different repair people since I moved recently and these were by far the friendliest and most respectful of covid. Would recommend.

Had sureglow install a chase cover, chimney cap and gas log fireplace last March. Had some water…read morecoming in chimney a week ago (almost year later) and they were right out to inspect their work. I don't think it is anything on their end but they still siliconed where my roof met the chimney. Advised that if that didn' fix it they could come back and do a better seal around where the roof met the chimney. There was no charge today even though they did further sealing not related to their initial work.

Just had Sleep Easy out to check my chimney. I have been relying on their services for the last 10+…read moreyears. I like the way they take pictures of what is going on. They explain everything to the best of my ability to comprehend. One year I had quite a bit of work needed and they did a video to explain what they were going to do. I am very confident in their workmanship!!!

We had a raccoon tear a hole in our chimney. Water got in and pretty quickly wrecked the stack, the…read moreroof, and the flue. It was a huge job. But it was amazing how difficult it was to find someone to even give us a quote. The chimney is 'Pre-fab', so there's no actual stone or brick, just a flue surrounded by the stack. This is apparently a no-no in the chimney contractor world. Of the 15 companies I contacted, only three gave us a quote. The rest referred us to general contractors (which insurance wasn't allowing). And the ones who did come out wouldn't even quote a full replacement, they suggested we rip the stack off, roof over it and call it a day ($12K to not even have a working fireplace anymore!) Enter the saviors at Sleep Easy Chimney. They were the only company that gave me a quote for an actual rebuild at a reasonable price that insurance could get behind. The construction process was a breeze. Every guy on the crew was great. They were very communicative to any options we had (trim, stone type, stove, etc). They didn't even mind our enormous, spastic dog jumping on them at every opportunity. And we upgraded to a stove that looks amazing. Can't wait for winter so we can break this thing in! Thanks to Glen and all the boys over at Sleep Easy!

The crew from Full Service Chimney truly is one of the best in the industry. Communication is very…read moreopen, with a highly responsive team, no matter the day/time. It is true that you get what you pay for. While Full Service Chimney might not be the cheapest option, they do a fabulous job with great attention to detail in a timely manner. Thank you to Chris, Shayne, and the rest of the team for a job well done. Now, we just have to wait for the spring rains here in Kansas City to ensure that the repairs alleviated our issue of water coming in the chimney.

I am sharing my firsthand experience with this business to help other consumers…read more In late April, I hired them to inspect a water leak located where the mantle and tile meet near the fireplace doors. They diagnosed the issue and recommended replacing the chase cover. Based on their expert recommendation, we paid them $2,625 for the replacement. Unfortunately, during a heavy rainfall in early July, the exact same leak returned. We called the company back, and they sent out the same technician. During this second visit, he performed a water isolation test between the siding and shingles. This test successfully proved the leak was coming from that specific area, which I have documented in the attached photos. Looking at the documentation they provided me, a clear contradiction stands out: *First Report: Listed the flashing condition as "Fair" and recommended the $2,625 chase cover. *Second Report: Listed the exact same flashing as "Poor" and resulted in a new quote of $7,100 to fix the actual source of the leak. Because we paid thousands of dollars based on an initial inspection that failed to resolve the issue, I am in the process of filing a formal complaint with the Kansas Attorney General's Consumer Protection Division. I highly recommend potential customers carefully review my attached, redacted inspection reports and photos before hiring this company. I have attached pictures of the reports and quotes on google. UPDATE: OWNER of full service chimney co., Thank you for your response. I have reviewed call recordings, transcripts, and read your email. Let me be perfectly clear: attempting to deflect accountability by implying a communication disconnect between my husband and me does not alter the physical evidence, your own written reports, or the signed contract. You have explicitly confirmed our case in your own email. You stated: "Our repair technician noticed that once the chase cover was removed, he was able to see from the inside of the chimney that the flashing showed signs of allowing water in." If your repair crew saw active flashing leaks and visible wood rot while the chase cover was off, re-assembling the chimney, taking our $2,625.38, and leaving our home to suffer structural water damage for another two months is the absolute definition of a negligent repair. Furthermore, our signed contract explicitly mandated: "While the chase cover is off, we will inspect the areas we can see around the roofline and flashing for water entry." Your team completely failed that contractual obligation. If they performed a proper inspection as promised, work should have been halted the moment the old cover was removed and the rot was visible. Instead, your company chose to finish an ineffective repair, collect our money, and wait until July to present an outrageous $7,100.85 upsell to fix the actual issue. Pointing to boilerplate fine print about a "1% surface area" to excuse an aggregate failure to stop the leak we hired you to fix is completely unacceptable. We will not be bullied or manipulated into paying $7,100.85 for your company's failure to properly diagnose this in April. As requested in my previous email, provide the line-by-line itemized invoice for the April work and the itemized breakdown for the new quote immediately. We are currently acquiring competitive estimates from licensed roofing and siding professionals in Overland Park, and we have fully initiated our complaint documentation for the Kansas Attorney General's Consumer Protection Division.

My family and I moved into our home over a month ago and we haven't been able to use our dryer…read moresince then because the vent was clogged or broken or something. Raytown Chimney came out and went above and beyond to find out what was wrong with the dryer vent. After about 3 hours, Bobby had it all cleaned out, fixed, and ready to go for us to use our dryer again!! He is a really nice guy and very professional. I have 3 very young girls and he was super sweet to them and even let my 4 year old follow him around and help out while he was here! We are very thankful for him and her services!! Highly recommend!!

I rarely leave feedback but my experience with Marty was superb! I could not pass up an opportunity…read moreto let everyone know how great this man is in the chimney business. Marty was very professional and knowledgeable about his area of work. He fit me into his schedule the same day, explained in detail what needed to be done for safety of my home and family, and cleaned my basement chimney at a very fair price. I highly recommend Marty if you want an affordable subject matter expert to help you with any chimney issues. I will be using this company in the near future to maintain the chimneys in my home.

Good hours available to go and look around. Friendly and informative. Price is a little better…read morethan average especially if you use the recommended plumber to run your new gas lines.

Really friendly and knowledgable in the store. Workers that came out to install the new logs were…read morealso very professional, did a great job and were really quick. Highly recommend!