Wanted to wait for the full circle service before writing my review and now am ready. We used…read moreleisure world for both closing and then again opening our in-ground pool. We are relatively new to the whole pool thing due to buying a house which came with the pool. We had gone with another local pool company with mediocre results with both closing and openings. We just didn't realize HOW mediocre until using this place. Also had a new liner installed about 2 years ago by that other company. We had major gaps in the liner at top where met the pool. I had emailed and called the original company who installed that liner but was never truly fixed. With this pool co they fixed those gaps even though they didn't install the liner. Our pool is cleaner than ever has been with the previous opening which is both a result of the closing and therefore the opening. The gentlemen who came out to do both the closing and opening were personable AND professional. Great communication with leisure world at all times! We have found our forever pool company!!

We just bought a house with a pool that the previous owner left a bit unbalanced, and as completely…read moreinexperienced pool owners, I was kind of freaking out! With the end of the summer season approaching and my pool starting to turn a little greenish, we needed help fast. After asking for advice in the Kansas City pool community on Facebook, I kept hearing, "ask for Daryl!" So I did! We got our water tested, purchased the basics, and finally got the pool back to balance. Daryl came over within the week to give us 'pool school,' sharing his wisdom and answering all our questions. He even noticed our motor needed the bearings replaced, and we scheduled our pool closing too. From the moment we got into Leisure World Pool & Hearth's care, I've felt so much calmer knowing that they can help fix anything that comes up with our pool. They truly feel like my pool doctors! I am so grateful for their help; I honestly don't know how I would've managed becoming a new pool owner without them. What I appreciate the most is that they are never pushy or salesy. Their goal is to educate and help people take care of their own pools, which is refreshing. Every staff member I've interacted with has made me feel welcomed, and they've never made me feel silly for asking questions! If you're looking for pool expertise, look no further than Leisure World Pool & Hearth!

I was honestly intimidated at the thought of walking into this place. I didn't know how to describe…read morewhat I was looking for, and I assumed it would be crazy expensive. I was dead wrong. As soon as I walked in the front door I was greeted by a friendly employee. I clumsily explained what I wanted to do to our fireplace and he knew exactly what I needed. He escorted me to a section of the store where i was shown my gas log options. There were a variety of price points and all of them were reasonably priced with installation for $150. I chose my new logs, paid, and had toasty warm gas logs fired up within a few days. I should have done this YEARS AGO. I highly recommend Fireplace and BBQ Center for all your fireplace needs!

On 11-21-2022 I contacted Fireplace & Bar-B-Q Center because I initially thought I needed a new gas…read moreinsert. I sent in the measurements etc and received a quote. Then I actually talked to someone at the Center and explained what I was concerned about. He told me I actually needed to add sand and some embers which would remedy the hissing noise (I had cleaned all that out thinking the lava rock was sufficient...ha!). I went to the store and the person I spoke to (didn't catch a name) clearly explained the steps to take and also gave me a written document which he highlighted. I purchased the sand and embers and easy peasy I have a functioning fireplace that looks new again. Grateful I asked questions and impressed there was NO hard sell to purchase a new insert.

Count my impressed! This was the best service I have received as far back as I can remember. I…read morereceived a text message within hours and a service call within 24 hours. As a NEW customer! I needed a part that they were kind enough to have overnight express delivered and service within 2 business days to get my system up and running. Both fireplaces work better than they have EVER. Since installation by a local company I would NOT recommend, I am thrilled with my systems. I signed up for yearly service on the spot. Cyndi and Darryl were excellent to deal with.

Very knowledgeable and forthcoming with advice. They worked quickly and got the job done.read more

If you're looking for a good way to lose a few hundred dollars really quickly, I'd call these…read morefolks. I think they might be in the business of charging for estimates while never doing any actual work.

I called and asked for a cleaning, they tell me the price and then proceed to tell me about the…read moreinspection fee. I explain that I want a cleaning and possibly a cap. The person tells me inspections are required by law. As I question further I find it's not a law just a preference of the company and their affiliations. Very disappointed in the diversion and the increased price quotes of the company. This seems very unethical.

Good hours available to go and look around. Friendly and informative. Price is a little better…read morethan average especially if you use the recommended plumber to run your new gas lines.

Really friendly and knowledgable in the store. Workers that came out to install the new logs were…read morealso very professional, did a great job and were really quick. Highly recommend!

I can not say enough about this great store!…read more A lot of great grilling and smoking choices, not to mention piles of accessories and fireplaces!!

After reading all the negative reviews, especially how they treat customers, I have no desire to…read moreever go there.

Complete Home Concepts did an excellent job upgrading our hall and master bathrooms. The work…read moreincluded cultured marble showers in both bathrooms, a soaker tub in the master bath, and a walk in shower with a bench in the hall bath. Brooke was great to work with--she listened to our needs and involved Dylan in helping us select options. Dylan and his team completed the installation smoothly, keeping the space clean and organized throughout. We are extremely satisfied with the craftsmanship, attention to detail, and overall results. The project met both our expectations and budget, and we highly recommend this company.

We were forced to pay upfront but they did not order everything we payed for so everything was…read moredelayed. 6months later they forgot to order the backdrops (refractories) and we were told they were on back order but they forgot to order them. We were told "shit happens". They only ordered 1/2 that we needed and it wasn't until we notified them that they needed to order the second one (we have two fireplaces in our home). Once they arrived they multiple times they had to come back they were BEYOND rude to myself and my husband. Every time the office is called to let them know they're still missing parts there is no communications to people that deliver and install the fireplaces and have a horrible attitude.