Disappointed with this hospital I want to make an appointment for a physical examination for my pet. When I was asked on the phone if we had ever been to this hospital before, it was indeed the first time we wanted to see this hospital. After knew that we were not "returning customers", the girl who answered the phone decisively refused our appointment request. If this happened for the first time, I may not be surprised, but in fact, as early as a month ago, when I wanted to vaccinate my baby, I tried to contact them. Unexpectedly, I got the same reply. We have never been here for medical treatment, so we can't make an appointment. New appointments need to be scheduled until September. I understand Dr. Hill's busyness and popularity, and everyone has a very good comments of him. This is also the reason why we really wanna to come here, but if we can't even make an appointment, how can we become the so-called "returning customers"? This is simply a dead cycle. We can't get an appointment because we are not returning customers. But it is precisely because we can't get an appointment that we will always be new customers. read more

This is a little bit challenging to rate because I actually feel very comfortable with the actual themselves. The two concerns that I have is the seems to be excessive and getting worse. So even when I have an appointment sometimes I'm waiting for 45 minutes to an hour to be seen so that makes me wonder if the office is , I'm not sure but I've come to this location with even the previous fit and I've never had to wait as long as I do these days. I think their prices are a bit higher than the average fit although we all know veterinarian services for our loved ones are always expensive. But if I had to them on the length of time I sit, I would probably put but once I actually get to see the vet, I'm always happy with their care and support with my dogs read more

Thank you Dr. Hill for helping last night after closing time with that cat. That's why hes the best vet. 20 plus years taking care of our dogs and this 5 star review is years overdue read more

I absolutely love this vet office. They take such good care of my dog every time we come in. The vet is not only knowledgeable, but also genuinely funny and easy to talk to, which really helps ease the stress of vet visits. What I appreciate most is how honest he is. He explains everything clearly, tells you exactly what's going on, and never tries to push unnecessary treatments or overcharge you. You can tell he truly cares about the animals and their well-being. He's always very gentle with my dog and treats him with so much patience and kindness. I'm so grateful to have found a vet I trust completely. Highly recommend this place to anyone looking for compassionate and honest care for their pets. read more

Dr. Hill is the best. So knowledgeable and explains everything well. The staff is very friendly and helpful.

Great service veterinarian was just fantastic, our dog was really comfortable with him and he explained what was going on very well. We would highly recommend him. read more

Very informative vet and dr. Took his time with my kitten, and we set up a health plan to work on before taking a costly route. Thank you!

I disagree with the negative reviews I've read. The staff is amazing and Dr Hill is the best!! Any disappointment in service, is most likely due to how busy they are. I hesitate to post a good review, because they will just get busier and it might be harder to get an appointment. Nevertheless, I must say they give the best veterinarian service we have ever experienced and we have had many dogs over the years. read more

My pup had a stone that took up 50% of her bladder. She was having a very difficult time urinating. I made an appointment with Dr. Hill for a second opinion. Unlike the first vet, Dr. Hill explained in detail the reason for the formation of the stone(s), how it will be treated, and how to avoid formation of future stone(s) with her diet. After the consultation, the assistant gave me a quote for the surgery and it was less than half the cost of the 1st vet. The BEST part, I picked up my dog 4.5 hours after the surgery, no cone was needed, the suture was beautifully done, she walked out of her cage I transported her in, she went and laid down in my bed, and she slept. She was very uncomfortable on Saturday, but by Sunday evening, I kid you not, she walked around like she didn't even have her surgery. By Tuesday, she was behaving completely herself, and wanted to go on her walks.... just an AMAZING recovery. Dr. Hill, THANK YOU so much for your kindness and compassion shown to me and my dog. May you and your family always be blessed with good health!!! read more

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10/10 would recommend! I was looking to get my dog spayed and asked a few diff places that all ended up giving me a quote between $800-$1k My friend actually recommended me here after she had a good experience with her two male dogs' neuter. The spay in total costed $268 with a round of antibiotics. So thankful for Dr. Hill and the rest of the staff! All my questions and concerns were answered swiftly - overall upstanding service :) read more

Chino Veterinary Hospital - Veterinarians Near Me - Chino, California

I was interested in booking an apt to see this vet, however I have been calling for weeks... impossible to get anyone to answer phone.

Dr.Hill is amazing with his expertise and professionalism. You feel amazing walking out of his office, knowing you are paying for what you get...which is the best! read more

Dr Hill is amazing ! Refreshing to experience a Dr who cares . Not all about money first .

We went to this vet today and I was so happy I found a new vet for my cats. The assistants are real nice and the vet is awesome! I'm very comforted if my cats get sick I have a great vet to go to now. read more

Great experience! Dr. Hill is very attentive and sweet with our dog Buddy. I love how he explained everything to me. He's our new vet! And it's very reasonable prices! read more

Chino Veterinary Hospital - Buddy is happy with Dr. Hill. - Veterinarians Near Me - Chino, California

Our 13 year old Weimaraner was diagnosed with a pancreatic tumor and we came to Dr. Hill for a second opinion. He was so caring, empathetic and honest about our fur babies prognosis. When your fur baby is in their final stages of life it takes a special kind of doctor to meet the family in the moment. I've been to other vet doctors who have treated their patients as a number but not Dr. Hill. He has a special gift and we are fortunate to have found him. I'll be switching our other pets to see Dr. Hill. He is 1000% highly recommended. read more

Chino Veterinary Hospital - Beau trying to stay calm - Veterinarians Near Me - Chino, California

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Appointment only for a euthanasia and they were booked a couple weeks out. That should really say something about the hospital. I've worked at animal hospitals for years and this is bad practice. When we're ready for a new pup we will know where to avoid like the plague. read more

4.9/ 5 Stars After 3-years I returned to Dr. Hill to get my dog max his rabies shot and a basic check up, Tina the front desk lady is a professional, she makes sure you get a reminder call the day before which I ALWAYS appreciate, Overall, Chino Veterinary Hospital is great, they have affordable prices and Dr. Hill is essentially the Tiger Woods of Vets read more

I've been going to see Dr. Hill on and off the last 2-3 years during the pandemic and my dog has gone through many vets. None are as dedicated and honest as Dr. Hill, and good vets are so hard to come by. Dr. Hill and his staff have never tried to oversell me on anything or give unwarranted advice to play with my emotions. My dog just underwent a surgery today for a lipoma removal and they were kind enough to add on a quick dental cleaning since she'll be under anesthesia already. Dr. Hill assessed my dog's lipoma for the first time today during a free consultation, and reassured me that the location of the lipoma was nothing to worry about and her teeth were actually fine for another year or so. These two procedures were completely elective, I knew, and he was straight about it too. The sutures came out very neatly stitched. Total cost of the whole thing was under expectations as well, so my wallet is happy. AND they clipped my dog's nails free of charge since she was unconscious anyway. Her nails were fine and I've been slowly grinding them every week for the last year, but it was such a nice surprise when I saw. The staff's methods for record keeping can be a bit outdated in an older office and sometimes it can be tough to get in contact with the front desk, but they've always returned my calls when I left voicemails. Overall I love Dr. Hill and recommend him over other vets in this area. We've been to TLC Animal Clinic and the VCA Animal Hospital in Upland - neither compare with this vet. read more

We love Dr. Hill, Tina, and staff! Quincy - my dog son will not go anywhere else related to behavioral issues! He loves them and he does so well with them. They are like family! They are very accommodating! We have gone to this vet for years and years! We have trusted them with all our family pets! We commute about an hour to have visits ! We wouldn't have it any other way! Thank you for caring for Quincy and taking care of him! We love you guys read more

First off, I just want to say how thankful I am this office got back to me as soon as they opened. Listened and cared about my worries and concerns for my puppy. Ive been taken advantage of with so many other Vet Hospitals and it feels nice to talk to someone that cares and is honest. They are even reviewing my X-rays for my dog even knowing they will not make a profit off of his surgery or even if its needed at all. So many places have taken full advantage of me and my situation, I don't know who you can trust anymore, but I feel like you can trust Chino Veterinary Hospital! read more

Dr Hill is tops in my book. Took my 2 y/o frenchie in after another vet said he needed a dental. Dr Hill was very honest and told me "Not this year!" He could hv easily said yes to needing a dental but he's one of few left with ethics. My niece wad quoted $2,750. for her boxers surgery. Dr Hill charged only $795. She is also thrilled with this vet. read more

I love the gentleness and kindness of this doctor. My little Morkie needed surgery for a luxating patella. She is recovering nicely and is back to her little playful self! Thanks to the great care of Dr. Hill and his staff. I would HIGHLY recommend Dr. Hill. read more

I thought I had already written a review but I guess I was only singing praises in my head because I didn't want Dr. Hill to get any more popular than he already is. Well the secret is out of the bag that he is the absolute best vet in the area. After spending $400+ on useless x rays and meds for my dog at another vet office, I decided enough was enough and wanted to see a new vet that wouldn't take advantage of us. I am so glad I found Dr. Hill as he is an absolute angel and dog whisperer. My little chihuahua is feisty, doesn't like males, and definitely doesn't like strangers. As soon as he saw Dr. Hill, surprisingly my dog didn't growl, bark, or even whimper. He was actually calm and listened to Dr. Hill and let him examine him and even allowed him to give him two vaccines! I was shocked by what I was seeing! Dr. Hill is so kind and takes his time talking to you and most importantly if you're an anxious dog mama who only wants the best for your fur baby, he DOES NOT try to prey in your fears and upsell you. He is honest, patient, and thoroughly explains and answers all 10000 of your questions and I can't imagine what I am going to do if he ever retires. He has such a calm demeanor that for once even I wasn't nervous taking my dog to the vet, something I used to hate just as much as my dog. He is amazing and now I understand why it takes at least two months to get an appointment with him. His staff are very kind and helpful as well. I regret not seeing him first as he told me my dog had a very minor common condition that did not need any treatment or imagining or meds! read more

I see why this business gets SO MANY positive reviews! Took our two boys today for a check up and couldn't be more impressed! From the office staff to Dr. Hill, they were SO kind and professional and really made the pups feel loved! Would give 10 stars if available! read more

Chino Veterinary Hospital - Rio and Diego - Veterinarians Near Me - Chino, California

Dr. Hill and Tina are the best, I would refer all my friends if they had pets to Chino Vet Hospital.

After months of searching for a vet hospital to get our pup spayed, and countless of quotes that charged an arm and a leg ($400-$500), we ended up choosing chino vet hospital to spay and microchip our dog. I live quite far and I must say it was well worth the drive. Great reviews + reasonable pricing?! Please, take my money! The only reason for my 4 star is because getting a hold of them over the phone is quite a challenge. But don't let this deter you, we are In a pandemic and since they don't allow humans inside their clinic, all communications are done over the phone. If they don't pick up your call just simply leave a message and they will always return your call. Now about our little furrbrat, it's been 3 days and her stitches are healing very nicely. I would highly recommended! Note: When you arrive at the parking lot, call their number first, someone should come outside to check you in. They don't allow people inside the clinic so if calling doesn't work, knock. At least that's what I did. Also, bring your own cone, they do not provide it. read more

Chino Veterinary Hospital - She was so sleepy after we picked her up. - Veterinarians Near Me - Chino, California

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My dog is a Golden Retriever and she is a foodie girl but lately she's having a diarrhea. Gladly, we found Dr. Hill!!! My husband took Bella in for the exam and Dr. Hill was very nice and cared about our dog. His price is very reasonable not like other vet's places charge you a leg and an arm. The medicine he prescribed was very helpful. read more

I was referred here by a friend after I got a new puppy. Dr. Hill took time to play with my dog, he was so kind and friendly! I have been to other vets in the past and have never been this satisfied. read more

I still can't bring myself to take my dog anywhere else but here to Dr. Hill. My dog mentioned in my previous post somehow injured his knee, and started limping and had trouble putting weight on one of his hind leg. Obviously I had to bring him to Dr. Hill, and after examining him, he explained my dog most likely had a torn ACL. Instead of pushing me to do surgery right away, Dr. Hill suggested confining him for about two weeks and giving him anti-inflammatory medication to see if it'll help. But unfortunately, he was still not putting weight on his leg, and ended up needing surgery. Dr. Hill performed my dog's knee surgery, and called around 8pm to let me know that his surgery went well (which put my mind at ease). My dog stayed overnight for observation, and when I went to pick him up the next day, he looked good and seemed comfortable despite the fact that he went under major surgery. The area where the incision was looks clean, and my dog is healing up nicely. Chino Veterinary Hospital will take care of your animal like their own, so if you're looking for a great vet, look no further. Thank you Dr. Hill and team for taking care of my fur baby! read more

We are HUGE dog lovers and always went to a vet in Chino Hills that is very well known, large facility that seemed to only care about your money. We were asking around for a new vet and everyone, I mean everyone told us about Dr Hill. Wow, is all I can say. Absolutely love this smaller office and Dr Hill, and also the receptionist. He is caring, takes his time explaining everything to you, doesn't uncharge for basic care and will even hold you accountable when you are not following the care of your dog after being treated. Love this place. We have been coming here for 2 years now and will never go anywhere else. The only negative, is they get extremely busy there. So, when you call to get an appointment and leave a message, they don't always call you back which can be frustrating. I have found myself on a few occasions driving there to make the appt. But I understand, when someone is as good and popular as Dr Hill, it can be difficult to return calls in a timely manner. read more

We lived in the area from 2018 to 2020 and were so fortunate to have found Dr. Hill, he is the most compassionate, kind, and knowledgeable vet we have met and you can tell he genuinely cares about the animals. He will always do what is right and necessary for the health of your pets but never over sells medication or unnecessary tests a lot of the more boutique vet hospitals do these days. Even though we have moved half an hour away we still come to him for all our vet visits. read more

Dr. Hill is THE best vet in Chino! Your furbabies will always get great care here. I just wanted to add a thank you to both Dr. Hill and Tina for saving our newest additions, Frank Sinatra and Sammy Davis Jr. These boys were left at the clinic with a note to euthanize them. Dr. Hill and Tina took care of them around the clock until they were ready to be adopted. When we adopted them, they also gave them their vaccinations and neutered them at no cost to us. They are truly amazing people who genuinely love animals. Please take your babies here! You won't regret it. read more

Chino Veterinary Hospital - Frank and Sammy, the Cat Pack - Veterinarians Near Me - Chino, California

Dr. Hill is truly so kind and compassionate. He doesn't do unnecessary tests. He diagnosed our dog with cancer and didn't even charge us for the visit. He said why do the same tests they will do at an oncologist office. He was great with our dog. read more

Dr. Hill is truly the best! Dr. Clark from Chino Hills Small Animal hospital was always my TOP PICK for Vet Doctors! However, he retired a few years back. The search was ON for a new Doggie Doctor. Lots of people recommended Dr. Hill. I knew Dr. Clark would be very hard to replace. 5 years back, I skeptically made an appointment for my poochie. Like most small dogs, she's scared and shakes at a vet appt. Much to my surprise when he picked her up (all 7 pounds) of her, she stopped shaking. This doctor has the touch. His bedside manner is calm, loving, peaceful etc. I think she has a small crush on him. HE IS FABULOUS! He's been "spot on" all of his diagnosis' As well as, remedies the problem (s) quickly and lovingly. Prices are VERY competitive. I am so happy with this Vet and his entire group. Sami Rae (our CHI-Hua-Hua) is even happier than my husband and I are. Give this Vet hospital a shot. You'll be so glad you did. Happy Dawgin' read more

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Great staff, great vet, great prices! I can't recommend this place enough. My favorite vet in the area, and there are many!!!!

I am so happy that I finally found a veterinarian who actually knows and cares about animals. I highly recommend Chino veterinarian Robert Hill. I hope he doesn't plan on retiring soon. If so, I hope he does house calls :-) Jeff W. read more

I have been going here 30+ years and you've always had good experiences. Even in hard times Dr. Hill is the most compassionate and knowledgeable Vet that I have ever experienced. The staff is always friendly and helpful. Whether you need to have an animal put down, cremated, looked at, surgery done, whatever the need. I drive from Fontana because he is worth it. Good things are worth effort. He is about quality of life, and he is honest when there is no quality of life left - he has the animal's best intentions always. read more

Dr. Hill is seriously the best vet! We've never had a stable veterinarian since most places give the impression that they're money hungry instead of caring for the animals. When a family friend told us they've been seeing Dr. Hill for years, we became hopeful. I called in August to make an appointment for a checkup and blood work for my dogs. Unfortunately, they were all booked until September. Since it was a general check-up, I was in no rush and agreed. This was a good sign because a busy place means happy and returning customers. We finally came in September and waited outside due to COVID. They come outside and collect your information before your checkup. Once it was our turn, Dr. Hill came outside to talk to us. He was so kind and friendly towards my dogs. He even kneeled to play with them. My heart :') After discussing my dogs, he brought one of them in to do blood work. A few minutes later, he brought him out and told us we would find out about the results in a few days. As for my second dog, he didn't have any problems so Dr. Hill said he looked healthy and didn't need any blood work. He told us it wouldn't make sense to do blood work and pay extra if he was healthy and active. I appreciate the honesty and how he doesn't just do everything for money. Thanks, Dr. Hill! My dogs say thank you too! read more

Love the doctor. Staff has something to be desired. Remember your appointment as they will never remind you or even answer the phone for you to confirm. The doctor is great however, and the prices are reasonable. I would give a 5 if they would just call back when you leave a message. read more