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    Paw In Hand

    5.0 (56 reviews)

    Services - Paw In Hand

    Pet physical or wellness exam

    Pet vaccinations

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    Having to put a family pet down is one of the absolute gut wrenching decisions. Dr. Servantez was an absolute blessing to our family. She handled the high emotions with compassion. The process was explained well. We had enough time to say our goodbyes. It was the best experience for an absolutely horrible situation. We were blessed by her kindness towards our Blu girl.

    Tonight, our beautiful boy Maxie crossed the rainbow bridge in peace thanks to Dr. Servantez. We knew it was time, and I made the call to Dr. Servantez early this morning. She was able to fit us in the same day, and although we are devastated, she made the process so much easier. Her kindness was unmatched, and we were so appreciative of her walking us through the process, and giving us lots of time to say goodbye. Maxie was able to go in his bed, peacefully, and we wouldn't change it for the world. He was the happiest boy, who loved everything and everyone, but especially Dr. Servantez and her treats! Thank you again.

    Oscar C.

    Our beloved Charlie, one of our three dogs, sadly had to be put down on 6.20.25 due to health reasons. We did not want to euthanize Charlie at the vet's clinic, as our other two dogs would not be able to be there. I searched online and luckily found Dr. Servantez with Paw In Hand. This was the first time we had ever experienced having to put one of our dogs down. She was the ultimate professional, gentle, and kind. Emotionally intelligent, and genuinely empathetic. She explained the whole process, what to expect, and took her time with us and Charlie. Even though this was a tremendously sad experience, she made it bearable with her humane, magic touch, allowing my wife, kids, and our other two dogs to be present at every stage of the process. Dr. Servantez is doing God's work and healing us in the process. Thank you sincerely, Dr. Servantez. Peace be with you, Oscar & Nelly C.

    Sherry Y.

    Dr Servantes was a blessing to our family. We contacted her to come to our home because it was time to have our sweet dog euthanized. It was such a difficult decision and making the first call was so hard. Dr Servantes was so caring, understanding and compassionate. She came to our home and explained the process and gave us all of the time we needed to say our final goodbyes. She was so sweet with our baby and gave her the most love, dignity and respect. When she brought her remains back to us she added a few memorable touches that will stay with us forever. Definitely recommend!

    Ashes, paw print, and tuft of my baby's hair.
    Namiko R.

    Cynthia was exactly what I needed. From the moment she answered the phone until she dropped off my baby's ashes, she was amazing. She was very kind and extremely professional through the entire process. Not only did she treat me and my family with kindness and respect, but my beautiful Lily as well. Her energy is so soothing and peaceful. I couldn't have asked for a better experience in such a difficult circumstance. She took the time to explain everything from the process to the time frame. I had no questions and knew we were all in the right hands. Even the way in which she handled Lily's body once she had passed gave me comfort. I am forever grateful I found Cynthia. I hope not to need her services again, but in the event I do, at least I know she will make a devastating situation a little better. I will be recommending her to anyone who may need it.

    I was so impressed by the comfort that was given when I had to say goodbye to my sweet Finnegan. I have to say Finnegan loved Cynthia and she spoke so sweetly to him and I know he was at peace. I could not say enough about the kindness showed to my big boy - 160 pound Irish Wolfhound.

    We have contacted Dr. Servantez twice to help our sweethearts cross into heaven. She is very patient, kind, and empathetic. She helped make the process as easy as possible. I knew I didn't want to take my cats to the vet for this since that is a stressful environment. Doing the transition at home was 100% the right choice for us. I will always remember the little details that made a world of difference to me: the sweet basket to carry them out of our home, how she arranged my cat's little head on a pillow when I was crying on the floor, and all of the mementos provided with the box of ashes. Dr. Servantez is an angel on earth. Making this decision is always a difficult one, and I know that it was the best one for us to help ease what our cats were going through. RIP Luna (2012-2025) RIP Noodle (2011-2022)

    Jorge M.

    I am short on words of how professional and compassionate Dr. Servantez and her staff were. We had to put down our beloved Thundar. They guided us through the process and helped comfort us through our pain. I would highly recommend Paw in Hand for anyone needing this service.

    Sarah B.

    How do I even begin... Loosing a beloved family member and having to make one of the hardest decisions in life is not easy. I wish I had the best words to describe such an amazing person and respectful experience. Dr Servantez is the Mother Theresa of dogs and has the biggest, most beautiful heart I've ever had the pleasure of experiencing. She was beyond respectful, professional and just perfect. She is worth every penny & then some. She is SO knowledgeable. My dog was the literal love of my life and to have such a respectful and beautiful ending - perfectly depicted an amazing life. There are no words to express my gratitude for this amazing human. She is truly an angel.

    Maximus
    Mariana R.

    Thank you so much Dr Servantez, you and your assistant were so helpful. This was my first time putting a fur baby to rest and you helped me feel at peace with my decision. The whole process was so sad but beautiful. My boy let this earth eating his favorite treats up to the end. I will forever be grateful for you. Thank you, Thank you, THANK YOU!!!

    Putting your pet down is one of the most difficult decisions anyone can make. Then comes the challenge of finding the right person to help you through it with peace and empathy. Dr. Servantez exceeded every expectation. Making this decision was not easy, but from my very first phone call with Dr. Servantez, I felt a sense of peace. She truly listened and allowed me to express how difficult this was. Even though I'm sure she's heard similar stories many times before, she never made me feel like just another client. She took the time to explain everything thoroughly and helped me see the situation from a more comforting perspective. Minnie was, and always will be, my world. For nearly 15 years she gave us the best life and I knew she deserved to go peacefully surrounded by love and in the comfort of her own home and since she was an anxious dog, we didn't want to take her to a clinic. As soon as Dr. Servantez walked through our door, Minnie was calm and in that moment, I knew we had made the right decision. Dr. Servantez gently reassured us that, given Minnie's health complications, we were doing the right thing at the right time. She explained every step with so much compassion and empathy. She gave us extra time to say our final thank yous and "I love yous" privately. When it was time to take Minnie, she handled her with the utmost care and respect. Though my heart was breaking, I also felt a deep peace knowing Minnie was treated with such love and dignity. Two weeks later, Dr. Servantez personally delivered Minnie's ashes, her paw print, and a beautiful poem that I will cherish forever. Thank you, Dr. Servantez, for your kindness, compassion, and the comfort you brought us during such a painful time.

    Items I received from them
    Denise R.

    Putting down my baby boy Bucky has been one on the most difficult things I have had to do. I had him for 15 beautiful years and I miss him every single day. Dr. Servants and Brian, took this terrible life changing event and turned it into something beautiful and peaceful. We said our goodbyes in Buckys favorite bed and we gave him his last kiss goodnight. During this time they not only did what they needed to do but found a way to comfort us, all at the same time, this was unexpected but I will forever be thankful for how sensitive and graceful they handled everything. They took my boy in a beautiful basket and brought him home a few days later. They hand delivered him with a nice hug. (I'm not a big hugger but I needed that at this exact time THANK U Brian) I thank God that someone has the ability to do these types of services, and help us during these difficult times. If you are going to need these services I highly recommend them. I have no words to express my gratitude.

    Una

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    Ask the Community - Paw In Hand

    Review Highlights - Paw In Hand

    Servantez walked through our door, Minnie was calm and in that moment, I knew we had made the right decision.

    Mentioned in 35 reviews

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    Pets 'N' Vets Animal Hospital

    Pets 'N' Vets Animal Hospital

    (211 reviews)

    We had never been to this vet before, but one night around 7 pm our dog decided chaos was the plan…read moreand ate a grape off a plate we accidentally left out. We have two dogs and didn't even know which one ate it. After a quick panic Google session and seeing grapes are a big no for dogs, we rushed the dog we thought did it to this vet since they were open late. We called while driving to explain the situation, and by the time my husband got there, they were already ready for him. The front desk staff was incredibly kind and genuinely concerned about our dog. A few minutes later, my husband started second-guessing and thought maybe it was actually our other dog. We told the front desk, and they said it would probably be best to bring the second dog too just to be safe. Once I got there with the other dog, we suddenly remembered we have baby monitors and cameras all over the house. We asked if we could check the footage to figure out which dog actually ate the grape. At this point, they had already checked both dogs in. One of the vet techs or nurses came in while we were watching the video and just stood there quietly. I looked up and she said, "That's totally fine, I can wait until you figure out which one it was and we'll start with that dog." She waited patiently for about 15 minutes. No rushing us, no attitude, nothing. I was honestly blown away. I have never experienced that level of patience or understanding at a vet before. We reviewed the footage and confirmed it was the original dog we brought in. When I went back to the front desk and told them the other dog didn't eat anything, they immediately said not to worry and that they wouldn't charge us for the second dog at all. Again, shock. Every vet we've ever gone to would have charged for literally anything they could. This place just cared about the dog and the situation. When we finally saw the vet, he explained everything clearly. They needed to induce vomiting and explained worst-case scenarios, including charcoal and follow-up blood work if they didn't see the grape. They took him to the back, and within minutes came back and told us he threw up the grape whole. Since it wasn't digested, no charcoal or extra treatments were needed. They could have easily pushed more tests or treatments, but they didn't. That honesty meant a lot to us, especially because we had a past emergency at a highly rated pet hospital where they ran a bunch of unnecessary tests and told us our dog had something totally unrelated based on an X-ray. Later, friends of ours who are human physicians said that diagnosis would have been nearly impossible without an ultrasound, which made it pretty clear we were being hustled. We don't currently have a regular vet because we've been bouncing around trying to find one we trust, but after this experience, I'm really glad to say we finally found one. I wish I remembered the names of the vet and staff who helped us, but we'll absolutely be back for routine visits and any future emergencies (hopefully there are none lol).

    I used to love this veterinary. They had treated my dogs really well for gland expressions and…read moreemergencies because it was closer to home than their regular vet. Lately, I have been receiving a lot of "reminders" for a wellness exam through text and email from this office. My dogs go to Country Animal Clinic for their vaccines and wellness checks. Today, I got a call from a lady saying that in order for them to see my dogs, they had to have an updated wellness check with their office. I explained to her the situation and that my dogs went there for gland expression and emergencies only. She said the wellness check was a requirement for their office to do gland expression, nail trimming, and tick and flee treatments. I asked her if she wanted to lose my business because I can't afford to pay to veterinary doctors at the same time. She just stayed quiet on the phone and then repeated it (wellness check) was a requirement. When I have taken my dogs to Petco for a nail trimming, they only require me to show they have their rabies shot once a year or every 3 years. They input the information in the system for future visits. If you don't have the vaccination paperwork, they contact the veterinary office. I was really happy with the way they treated my dogs but received tons of emails and texts reminding me of a wellness check. It turned annoying. Today's call was the last drop. This lady said they would not do any services unless I accepted to pay for a wellness check there and would not accept any wellness check from another office. She said legally they had to require for the wellness check. I don't know if it is true, if so, they had been doing gland expressions on one of my dogs illegally from May to November (when she had an emergency visit for a paw). Basically, stick to your doctors. I feel cheated by their smiles and apparent care for my dogs. They only want the MONEY! Whoever called me today, should be working at a collections office and not at a vet. I had read their negative reviews and did not believe them because we had a good experience. I'm so disappointed with this vet's office.

    Chino Hills Animal Hospital & Pet Resort - Radiology Room

    Chino Hills Animal Hospital & Pet Resort

    (1.5k reviews)

    Super experience Super clean…read moreSuper friendly Super easy Super fast Super helpful Just super

    I trusted Chino Hills Animal Hospital with my dog Jax for years, which honestly makes this even…read moreharder to write. Jax had a long history of worsening mobility problems, limping, weakness, pain, trouble standing, and documented masses. In 2024, a cytology sample from a mass came back limited/nondiagnostic, but I was never made to understand that this meant a serious tumor process had not actually been ruled out. Later, Jax underwent surgery for removal of masses, and I eventually learned there was "no way to know" what those masses actually were because definitive histopathology was never completed. Over time, the records continued documenting concerning findings including suspected neoplasia/mass, worsening hind limb weakness, enlarged lymph nodes, mobility decline, and progressive pain. In August 2025, abdominal and hind limb X-rays were performed while Jax was already struggling with worsening weakness and mobility decline. Looking back now, I seriously question whether the underlying tumor process was adequately recognized or escalated at that point. In November 2025, Jax became extremely sick and weak. A lot of the focus appeared directed toward suspected pancreatitis and diabetes management. After seeking a second opinion, another veterinarian documented severe pelvic limb weakness, muscle wasting, neurologic decline, and a large femoral mass. The veterinarian who later performed Jax's euthanasia documented massive tumor-related swelling involving his left pelvic limb and concern for neoplastic disease including possible nerve sheath tumor or sarcoma. What completely haunts me is how Jax died. During his final days, my dog was crying in pain, struggling to move, and suffering in ways I will never forget for the rest of my life. I had to make the devastating decision to euthanize him at home because his condition had progressed so severely that he could no longer walk without suffering. After another veterinarian questioned aspects of the treatment approach and documented the large mass findings, I've requested a refund and tried to get answers regarding how Jax's condition progressed to such a severe state. I never received meaningful clarification from Dr. Dunbar. I have since submitted a Veterinary Medical Board complaint along with supporting medical records, imaging, second-opinion evaluations, and euthanasia documentation for review. Please advocate hard for your pets, request copies of every diagnostic report, and seek second opinions early if something does not feel right.

    Priceless Pets Vet Clinic

    Priceless Pets Vet Clinic

    (22 reviews)

    My husband and I found this clinic about a week ago because we thought we were going to have to put…read moreour dog down and they had the most reasonable prices we've ever seen anywhere! We went in thinking we would be going home without our baby but with the love and help with all of there amazing staff we were able to come up with a very reasonably priced game plan to save our baby girl! They took her back checked her out and told us she has so much life in her and helped us configure our nexts steps to healing and helping out baby girl and we couldn't be more great full to every single one of them! From the most kind hearted receptionist to the most loving amazing vets and doctors we thankyou all from the bottom of our hearts! We will be recommending this vet clinic to anyone and everyone we know with pets because we believe this is the best most loving reasonably priced clinic we have found in a very long time

    If you care about your furbabies do not take them here. I…read morecannot recommend Priceless Pets Veterinary Clinic based on my experience. My pet was very ill, and this was an incredibly stressful time for my family. Unfortunately, instead of receiving compassionate and professional care, we encountered staff who came across as dismissive, condescending, and unnecessarily aggressive in their interactions. When families are worried about a sick pet, empathy should be the standard. At our visit, blood work and a urinalysis were ordered, and I was instructed to return a fecal sample separately. We expected to receive a call with the blood work and urinalysis results, but no one contacted us. Instead, we had to call the clinic ourselves. When we requested copies of the laboratory reports, we were told they would not be emailed until the veterinarian reviewed the results with us. That review never happened. We requested that both our veterinarian and the clinic veterinarian discuss the results with us, but neither occurred. We also requested the reports be sent to a second email address, but that request was never fulfilled. Six days later, I went to the clinic in person to obtain printed copies of the results. At that point, I discovered there was no urinalysis report. I was told the laboratory had discarded the sample. However, the laboratory paperwork indicated the urinalysis was performed in-house, which directly conflicted with what I was told. To this day, I still do not understand whether the urinalysis was ever completed. The clinic offered a $30 refund for the urinalysis, even though I had originally been told the test cost $60. This only added to my confusion and concerns. My greatest disappointment is that my very sick pet endured additional stress without us receiving timely communication, complete testing, or clear explanations. I left feeling that communication, recordkeeping, and customer care were seriously lacking. I hope the clinic improves its communication, professionalism, and compassion because pet owners deserve clear information and respectful treatment when making difficult medical decisions for beloved furbabies.

    TLC Animal Clinic

    TLC Animal Clinic

    (150 reviews)

    I absolutely love TLC Animal Clinic for my golden doodle Gracie! I highly recommend TLC Veterinary…read moreClinic for your pets medical needs. I've been taking Gracie for over a year and the vets are so knowledgeable and kind with her. The front staff are professional and kind. But a shout out to their manager Stephanie: the desk staff need some help answering phones calls and assisting vets! I was put on hold for 10 minutes just to ask a question, and it was faster for me to drive to the clinic than to continue being on hold. When I got there, staff ( there were two) were helping in the back rooms with vets and trying to answer questions on the phone, and taking new calls. Get these hard working people some support!!! Luckily I live close by, but some clients don't. It's a great place, but come with some patience. The staff are doing the best they can!

    Highly disappointed in how unorganized the front desk is here. I've been coming here for years with…read moremy various pets and I have no issue with the doctors but the last two appointments have been really unorganized and upsetting with the front desk. They also are constantly confused with my account and are not very professional on the phone. With the first appointment, they must have told me the wrong time or input it into the system wrong but when I arrived they told me I was one hour early and blamed it on me. Thankfully they were still able to see my pet. With the second appointment, they waited until almost the last minute to tell me they were cancelling my appointment because they were going to be closed. This gives me almost no time to find a new vet to go to and makes no sense why they would suddenly be closed when they shouldn't be. Unfortunately will not be returning to this vet.

    Sunset Veterinary Center - Reception

    Sunset Veterinary Center

    (171 reviews)

    Dr. An was honest, compassionate, and very thoughtful about presenting care options with clear…read moreconsideration of cost. We brought in an older dog who was already quite sick, and after an emergency illness we had already invested several thousand dollars into his care. We love our dog deeply, but we also have real responsibilities -- including mortgage and college tuition payments -- and we appreciated being treated with respect as we navigated those realities. Dr. An carefully explained the test results, recommendations, and multiple care plans, each with different options and price points, without pressure or judgment. I felt completely comfortable being honest about our priorities, our budget, and our goal of making sure our dog is comfortable and cared for with dignity. Of the three to four veterinarians I've visited in Diamond Bar, Dr. An stands out as one of the most honest, empathetic, and genuinely helpful. It is rare to find a provider who balances medical expertise with humanity so well, and we are grateful for the care and guidance we've received.

    I absolutely love Sunset Veterinary and most importantly, it's Quinn and Harley approved! They're…read moreso attentive and truly take the time to know my girls by name. I really appreciate how transparent and honest they are with pricing. Having a personal, trusting relationship with your vet is everything, and I'm so grateful we found them. Thank you Dr. An and the whole staff

    Grand Animal Hospital

    Grand Animal Hospital

    (124 reviews)

    Grand Animal Hospital offers services like prescriptions, checkups, surgeries, and more for…read moreanimals. The location is aesthetically pleasing and feels very welcoming. The staff are friendly and knowledgeable. The doctors are efficient and you can tell they care for the animals they treat. I have been taking my two felines to this location for a couple of months now and I am pleased with the outcome each time. Whenever I request an itinerary or medical records, they provide it quickly. The pricing is also fair when compared to other surrounding veterinary hospitals. If you are looking for a veterinary hospital to take your pet, definitely check out this spot.

    I brought my dog in yesterday because she had been having stuffy nose for about a week and…read moredeveloped a nosebleed. She started to sneeze a lot yesterday and it looked like she was trying to get something out of it. Since our regular vet didn't have any appointments, I scheduled a same day visit at Grand Animal Hospital. The doctor (an Indian female, though she never introduced herself or gave her name) examined my dog very briefly which literally just a couple of seconds and said she wanted to order an X-ray and bloodwork to check her white blood cell count. I asked if she could check inside my dog's nose for a possible foreign object. She said she couldn't because it would require putting my dog under anesthesia. I then asked if an X-ray would show a foreign body, and she told me no, it would only show structural issues, which was not my main concern. However, shortly after, she contradicted herself and said the X-ray could show a foreign object. She also said the bloodwork would show inflammation, but my dog's nose was already visibly swollen inside and bleeding, so inflammation was obvious. When I tried to explain that the inside of her nose looked swollen, she interrupted me and said, "there is no swelling, everything looks normal," without even properly examining her. My dog is a Pomeranian with Alopecia X (hair loss), which is a very common condition in this breed. When the doctor saw my dog has no hair, she looked suprised. The doctor seemed unfamiliar with it and suggested my dog must be mixed, which is incorrect. I also mentioned that my dog has itchy skin on her sides, but the doctor ignored this concern and instead just said she didn't see any fleas, which makes no sense since my dog has almost no hair. At the end of the visit, she said a nurse would bring an estimate for the X-ray and bloodwork. When the estimate came out, there was an additional test for upper respiratory infection that the doctor had never mentioned. The total estimate was around $1100 for only x ray and 2 blood work. This is the most expensive hospital ever. Overall, I felt like the doctor did not listen to my concerns, did not perform a proper exam, and was more focused on ordering tests than addressing the actual issue. Because of this, my husband and I decided not to proceed with any of the recommended tests and left. Unfortunately, the visit still cost $59, which felt like a complete waste given the lack of care and knowledge. The nurse was nice and waiting time was quick.

    Paw In Hand - vet - Updated July 2026

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