Wish I could give 0 stars! Online ordering experience is absolutely pathetic. Orders are never ready on time, staff seems inexperienced, and management couldn't care less. This store is in desperate need of leadership and a lesson or two in customer courtesy. read more

Absolutely terrible portion whoever served me needs to be immediately fired. She had an attitude and gave me a fraction of a bowl. I usually go to this chipotle and I'm always given the best service with great portions but the worker that served me today was horrific. All other workers are amazing. This is the first time I have seen this worker and she was the worst I have ever had read more

Chipotle Mexican Grill - Carnitas Burrito Bowl - Mexican Near Me - Doylestown, Pennsylvania

It is either a hit or a miss for online orders. Somedays they get everything right and somedays they mess up with my order especially kids meal. In my kids meal online order : - Either they will forget to put the apple juice - Or sometimes it is either will give only cheese quesadilla (instead of chicken quesadilla) with some rice and beans - Or they will give cheese quesadilla with rice bean and chicken separately (instead of making my chicken quesadilla) Today I ordered kids meal - chicken quesadilla with rice and beans, apple juice and fruit. But they messed it up and instead gave me rice, beans, chicken and plain 2 small tortilla (no quesadilla). I walked in with the wrong order and they apologized and corrected the mistake. For my meal i wanted to try their new regular quesadilla order with fajita veggies but they simply made cheese quesadilla for my order :( Anyways, from all the other chipotle I find they are still way better with respect to the quality of the food. read more

The food is not consistent when it comes to quality. And today the girl working there was rude and honestly I won't return. I love chipotle but this spot has been a repeat let down . read more

Got a quesadilla and a burrito delivered. When it got here the quesadilla was just half a scoop of meat and some cheese in a bowl, honestly looked like a joke. When we called to ask what happened they explained that they are no longer selling quesadillas for delivery. They said it was to make sure you get charged properly, however they had no problem charging over $8 for this read more

Chipotle Mexican Grill - Bowl of garbage - Mexican Near Me - Doylestown, Pennsylvania

The service was slow and rude! After an out wait the food was less then spectacular. We will not visit this location again!

service was great, had a big piece of plastic in the bottom of my food though so big ol thumbs down for that

The 2:40 staff on March 6th needs to be retrained and taught the proper portion size, and I've never seen a staff so under trained. The girl working tortilla station doesn't know how much is the proper amount of rice and the poor lady on cash was obviously her first day. read more

I'm not a big fan of Chipotle but there are not a lot of Mexican choices in Doylestown. I used to go to Moe's until they closed. The food is ok here and the burritos are huge however I get the salad or a bowl. I used to go a lot when they first opened but got food poisoning and it took a long time before I went back. I even said after I never would but I've been going back. The chicken and steak or my favorite meat choices and I also like the barbacoa. The "new" queso isn't any better than the original one the texture isn't smooth like other queso's I've had. Also the last 3 times the chips have been stale and the guacamole never looks fresh and has brown in it. I've never had a problem with service so this review is just based on food. read more

Chipotle Mexican Grill - Steak salad - Mexican Near Me - Doylestown, Pennsylvania

Completely got my order wrong, I ordered kids tacos (they gave me regular). Then once I told them it was incorrect they took everything out of my taco and tried to split it up. The lady at the register was horribly rude. read more

It's usually really good they just always forget my salsa even when I ask for extra which kinda sucks but other than that it's good

Salt, salt and more salt. For whatever reason, this location oversalts their meat to the point of it being inedible. This is especially true for the carnitas. You can actually feel your blood pressure rising as you're eating this garbage. It was like this about a year ago. I reluctantly returned tonight and it was even saltier than before. I would have returned it except it was a take out order and I'm too far to go back. Will never return to this location again, read more

This Chipotle years ago used to be fantastic and since then they have dropped in quality so much. Half the time you pull up and find out they are only accepting online orders which means you'll get your food in an hour. Lately they have only been accepting card, I offered for them to keep the change of a 20 when my order was 18$ and they said no. They are unbelievably slow with orders as well which is weird since they look over staffed. And their food is very sub-par. Their chips are usually soggy, the queso is watery and flavorless, all the meats are not very good and they don't wrap your burrito well so it comes undone once you unwrap it. When they have online orders they won't even talk to you until they finish them when you come in. Out of all the local chipotles this is the worst one and you will get better food at pocos right down the street read more

Last time I order from this chipotle, it's always disappointing. After the last time I was there i was waiting in line for 20 minutes just for them to decide "oh we're only taking mobile orders now" I decided to just do a mobile order right away this time. Of course it's not ready till an hour after I placed it (I understand their busy and I still left a very generous tip because it's christmas eve despite the staff being rude when I asked where my order was). But then I get home and laugh out loud at my burrito because it's half the size it should be. It was ridiculously small and had nearly no meat in it. They always screw you over if you order online because your not there watching them make the order. I've tried to deal with this chipotle many times but now i'm done it's a constant disappointment. Don't make me pay 10$ for a burrito and then only give me half of it. In no world should a chipotle burrito fit in between my small fingers, I've never seen one like this in my life. read more

Chipotle Mexican Grill - Mexican Near Me - Doylestown, Pennsylvania

HORRIBLE. most incompetent place I have been too. Ordered on app. 30 min past time it said would be ready it was still not ready and not yet in cue. AND THEY WERE OUT OF CHIPS BECAUSE NO ONE MADE THEM (not a supply chain issue$. Mgr told me I had to cancel on app. App would not let me cancel. I got no food and have to pay for it. DO NOT EAT HERE. read more

Somethings happened at this location. The original manager left and took his skills and hard work with him. The staff at this location are great except for one older woman who is not very friendly or nice. She's actually very unhappy and I feel that she should be given orientation on how to greet customers with a better disposition. The guac the other day was made from unripened avocado and should not have been sold. Lately it's had no flavor. The rice was over cooked. They gave me the bottom of the chicken which was all burned little pieces. I plan on finding a new location to get my Chipotle. I hope someone from corporate reads this post and takes it seriously read more

Fake Mexican slop. Worst burritos on the planet. These kids need to be REQUIRED to work at least a month in a real Taqueria before they are allowed to wrap a single burrito. This shit was falling apart as soon as they were unwrapped. Cold bland garbage. We were starving and halfway through this aborted corporate disaster we tossed the rest in the yard for the unfortunate beaver to finish. Never....ever...again. read more

Short older women with blonde hair had a MEGA BITCH attitude with the young DoorDasher that was waiting to pick up two orders. She said "Jennifer L?" And he said "yes I believe that's my second order though, still waiting on my first." And she fired back "WeLL yOu BetTeR KnOw FoR SurE". There is no reason for her to throw him an attitude considering he was still waiting for his first dash order. I highly suggest the owner of the store have a serious conversation with her. She served myself and multiple mobile orders before even getting close to his first order. (Over 30min) read more

This location is falling off. Never have guac, sometimes the rice has way to much lime flavor, I've gotten food poisoning multiple times, the workers never put the right proportion of food, the place is dirty, the soda machine isn't good, the meat is fatty and often not cooked properly. I would recommend the Newtown chipotle or maybe Warrington. read more

This is the worst Chipotle I have ever been to. Half the time they are closed, the other half they close early. One week you can't even order online. The next week you can only order online. If this is a franchise, the owner should have his franchise revoked. Will never go to Chipotle again because of this one store. It's a shame because the rest are really good. read more

I've been going to this chipotle for a long time and for some reason it's like their food has just gotten worse and worse over time. At regular Chipotles they load on the food in the burritos but for some reason this one seems to be very stingy with it. The worse thing though is the uncooked rice, every time we go there the rice is incredibly undercooked. Moral of the story is burritos are NOT supposed to be crunchy. If ya want crunch get some chips read more

Yep, no change. Apparently, management doesn't do any social media reconisance to determine what their customers are saying.

i wanna give zero stars. this chipotle is terrible. the workers were so sassy and gave me attitude for checking a bag that wasn't mine but there was no name on it and my online order said it was ready. speaking of my online order they didn't even start it until we arrived 10 mins past the pickup time and then yelled at us for opening a bag on the pickup shelf. i would have given sass back but i was hungry and am a bigger person not to swoop down to these grouchy old hags level. also my bowl was literally half full and had items in it that i didn't order and found a hair in my bowl smh. read more

This was our first time here. Had been wanting to try for a while. What a disappointment. Not only is it beyond outrageous in price for what you get but also the food was not really that good. Even my husband who is pretty forgiving disliked it. Grilled chicken had a burnt taste and the steak was all tough fat and chewy. One and done. For a good meal and a whole lot cheaper try Moe's. Won't be back. Also everything you want in your burrito bowl is extra. Queso and guacamole over $2 each and chips and quest over 3 bucks. At Moe's it come with your meal add queso for nominal amount. read more

Would have been a 5 star but chips cold stale and some wet ,other wise great food and very fast

If you've read my review of the Chipolte in Neshaminy, your probably wondering why I would try this one. Well I know not every location will be the same as far as service and I was feeling "second chance-ish" (yeah I made that up) so I figured I'd try again since they seem to be all the rage with QSR (Quick Service Restaurant) these days. Service is definitely better here and moves much more smoothly. Only drawback is that in a world of "too much of everything" you kind of run out of food choices after two or three visits. It fulfills your taco/burrito craving but that's about it. They seem to be doing well as it is always packed when I go. Parking is at a very minimum. It's too bad they couldn't get more space. They are building a bank right next door...even though there are two other banks within walking distance...so I think the space could ahve been better used for additional parking. They also have stiff competition with Sabrosa Taqueria, Empanada Mama's and Cafe Americana just a short drive into town. Lot's a Mexican cuisine available so will be interesting to see how they do long term. read more

I get covid, but things are better then a year ago. All mobile ordering is a terrible idea. It makes the wait longer and backs up parking. I left and went to Moe's. Foods always been good at this location, but let's bring back personal service. read more

I went to chipotle today and I was disappointed to find my rice was hard and nasty do better like wha like huh took one bite so sad.

I think I am losing faith in Chipotle....When I heard they were opening in D-town I was ecstatic, but after 6 trips in the last 4 months, I have come to the conclusion that the simplistic menu is actually bumming me out. How many times can I come up with a new combination of meat, veg and cheese that is somewhat exciting? Plus, when are they going to get carnitas back in stock? Come on already. Nice staff at this location, saving this rating from only 2 stars., read more

Best Mexican food in the area. Great service by exceptional staff. Parking is limited. read more

Food, Service and Location GREAT!!!! Parking not so great. It's Chipotle so they have what everything that all other Chipotle's have. Inside was a industrial look with high top tables and booths. The service was tremendous!! As I see it the biggest issue will be with the limited parking around back. I wish the best of luck! read more

Chipotle Mexican Grill - Mexican Near Me - Doylestown, Pennsylvania

If you're a chipotle fan, don't bother with this location. I didn't believe the rest of the reviews because, hey, people can be ridiculous with their expectation. But, believe them. The portions ARE insanely small and whoever preps the food isn't following the recipe books. The point of a chain restaurant is that everything tastes the same at every single location, each location has the same exact recipe that is to be followed every time, same with measurements. I got chips and guac with my order. The guac is literally just mashed up avocado, no onion, no cilantro, no seasonings, totally bland. I received a small handful of chips that were unseasoned, no salt, or lime, nothing. The sofritas burrito I got was really flavorless and bland. The sofritas are usually delicious at chipotle, not here. I asked for extra corn, there's less than what would be a normal portion. Ordered and paid for extra sofritas, no extra. Also, I ordered with fajita veggies, no onion, only peppers. Wondering if the manager of this location is trying to cut back on food costs to inflate numbers? This location really needs to get their act together. If I were the DM for this area I'd be doing some serious investigation. Save your money, opt for a different location if you're in the mood for chipotle read more

This place is very good. Chipotle is cheerful, has friendly people, and delicious. If you like Mexican food, it's the place to go! People say the parking is bad, but that's just because it's so popular and yummy! Thanks Chipotle! read more

Worst customer service. Manager on duty was worthless. Mobile app apparently wasnt working. Sad. Corporate needs to look at this place. I love Chipotle but won't go back to Doylestown. read more

The staff are super friendly and helpful. The food here has been great Everytime we have come.

Food is fresh and good. We like all the options available, even vegetarian. Have been here several time and like the consistency. Staff are friendly. However, we got chips and guacamole. Chips were eat too salty and soggy. Too bad cause they ruined a nice meal. read more

Food is not bad, its a Chipotle. But the staff here make the average worse. The staff is extremely unprofessional. I find the staff in this Doylestown location extremely annoying. They laugh and make fun of customers. Don't know if this location is being "managed"- it does not have the cool factor or professionalism in other Chipotle locations. There is this new latin girl. She is very mean. She always gets instructions incorrect and blames customer for it. Overall, if u like to be welcomed by a mean staff and slow service - go to this location. Parking is horrible too. read more

the to-go specialist was amazing. We will come back solely because him he. He had a great smile and was energetic.

There is absolutely no parking I had to circle three times through and there's nowhere else to park so I ended up not even getting food . Super bad for business read more

Portion sizes much smaller than other Chipotle locations. I asked for a half steak/half barbacoa and the woman serving me made several attempts at picking the smallest possible amount of meat. She literally put the meat back because she thought it was too much for one order. Very odd experience. Likely won't be coming back here again. read more