I usually don't do this sort of thing, but I've had so many bad experiences here. I'm a big Wendy's guy. I go to Wendy's all over the place and this is the only one where I have this problem. They mess up my order almost every time. I'm talking 90% of the time. It's not a crazy order, just a triple baconator combo. I'm 180 lbs I swear I just don't have time to eat at work. Good news is they finally did it; they got my order right. The problem is they defaulted to charging me for a large combo. My thing is why can't they just ask if I "want that medium or large" like literally every other fast food burger joint? You might wonder "well why didn't you clarify you wanted a medium combo?" Well I didn't really get the chance potential Yelp review reader. I get it's fast food, they gotta keep it moving, but I ask for a diet coke. She says "we're out of diet coke". I'm like "oh can I get a coke zer-". She cuts me off. "We're all out of diet soda." She did offer me an "all-natural" lemonade so that's cool. So I told her what drink I wanted and she said "15 blah blah blah at the next window". No chance to clarify anything. I get to the next window. "Hi that'll be 15 blah blah blah." No chance to say hi back. She gives me my food and says "have a nice night" and shuts the window before I can say anything back. So yeah it probably sounds dumb but I work 12 hour days and I'd just gotten back from the gym and I'm tired and I just want a medium triple baconator meal. 2 stars cause they actually gave me what I ordered this time but also 2 stars for bad customer service, charging me for a large without asking, and for getting my order wrong most of the time. read more

Walked in about 12:30 pm on a SUnday and nope. Just nope. Waited and waited and waited for someone to take my order. Decided to leave. They are too busy running the drive thru to care about people who walk into the store. Nope. I am done with the Dtown Wendy's. read more

Every time I order delivery from this Wendy's I end up with missing items and/or wrong items. It's been impossible to get anyone to even pick up the phone here so I've ended up just eating the cost. A few month will go by and I'll think to myself "maybe they were having an off night" and order again... Tonight I was missing most of my meal and the frosty I ordered for my husband. Half the order missing and paid for. Again, no way to reach out to anyone to get some kind of refund or replacement. I wish I didn't like the chili so much, but considering most of the time, I don't receive it, I may as well forget about it. The problems here are consistent. Lots of money completely wasted. Don't be a sucker like me and keep giving this place another chance. The app is coming off my phone this time. read more

Me and a couple of my buddies went to wendy's to enjoy a nice lunch on this beautiful sunny day. Since the weather was very hot out, my friend wanted to order a frosty to him down on this hot day. In the process of ordering, he was refused of a frosty because they thought he would throw the frosty in the bathroom. My friend was extremely disappointed that he was refused of a frosty. He would never do such a thing or anything close to it. He just wanted to enjoy a nice frosty on this beautiful 4th of July day. I wrote this review not to hate but to be better understanding that not all teenagers are the same. read more

Wendy's - We decided to go to mcdonald's where they treated us fairly and they gave us mcflurrys. - Burgers Near Me - Doylestown, Pennsylvania

It's 7:30am , no one taking my order at the drive thru and online it says they open at 6:30am. What kind of irresponsible , bum ahh , Wendy's is this read more

Can I give 0 stars? I live around here and not many things are open late, so some nights I'll come to this Wendy's and to say I've ALWAYS been disappointed is an understatement. (By late I mean 10pm --they're supposedly open till 12am midnight but seems their staff shuts down way before that. (They lock the doors) They've forgotten bacon countless amounts of times on a BACON CLASSIC. I've tried ordering through the app 20 MINUTES AHEAD OF TIME just to get to the drivethru and for them to say "I'm searching for your order in the system" while you wait I KID YOU NOT 15 minutes for them to make the order that was placed literally ahead of time. All the fast food spots around here suck, they hire very unprofessional untrained undereducated people and it's sad that fast food has become this. Currently been in the line for 30 minutes looping back around because I actually checked my burger this time and realized it was wrong. Now have 4 cars in front of me, and seems to be taking them 10 mins to make each order for each car. Wendys CEO or someone is charge PLEASE HELP THIS PLACE OR SHUT IT DOWN. read more

Food was good. But only accepting " cash" via drive through Thursday afternoon Only credit cards to be used indoors. Therefore drive through proved to be not convenient for people in wheelchairs on Thursday. Friendly service. * So much mayo on the burger lettuce that it was sliding apart making it messy to eat. read more

Zero Stars Veterans Day 2023 What a wretched franchise. Web site states drive thru open at 6:30. I arrived at 7:15. Told not open till 8. Came back at 8, told we're not open yet. I asked about the Wendy's free breakfast for Veterans, (an offer I received in an email) Coldly told me "That's Not Us ." Never again. Stay away. read more

I went inside to talk to "manager" who took my order for 60 chicken nuggets to be made on a certain day for pick up. She wrote it down informing that she will be working that shift so wont be any issue if I do not follow up. Unfortunately I trusted her and showed up on the day of pick where she was not around and everyone looked at me like I was an alien - telling me they cannot make the order but can do 10 nuggets in 6 bags. I told them it was fine but to see if they can put it in a bigger box since it was for a party. Even though they had a bucket they did not want to pack in it. There was this one guy who understood what I was saying and finally packed my order in 2 tubs/bucket. He saved my day. Except this one person every one else need to be trained on how to handle customers. I will never go back to this place. read more

so mad all i wanted was a dr. pepper and the lady lied saying they dont have it. AND I SAW IT IN THE MACHINE MY NIGHT IS RUINED. good burger tho read more

WOW, what a rude woman acting a fool taking orders for drive thru. I've been coming here for 15yrs and I've never been spoken to this way. NEVER again. read more

No staff. Dining room and drive through only had fries and nuggets Really bad experience read more

I had a free drink offer with my purchase on my Wendy's app and they couldn't get the app to come through on the system. The manager offered no concession whatsoever. It was a problem on their end. They could have just given us the drink for free as stated in the offer, but the manager was so unhelpful and refused to give it to us unless the offer registered in their system. Worst manager and customer service ever!! read more

The lady was so incredibly rude and had a very mean attitude with me and my friends as we were just trying to order some food. Told us to mobile order instead of going through the drive thru because "it would save her time"because it was apparently late. Will not be returning. This is completely out of hand behavior. Hope no one returns or experiences this. read more

cus service absolutely horribly. the two old hags on the drive thru of oct 14 @4:15 -one without teeth and one with glasses- absolute nightmares. the rudest women i've ever met yelling about how we are too stupid and shakey to use apple pay. fire them asap read more

I saw that wendys came out with a "classic chicken" sandwich, thought I would give it a try.... TERRIBLE. No lettuce, or pickles as menu shows. Tasted stale and fries tasted old and were less than warm. It is no wonder this place looked like a ghost town compared to the McDonalds up the road NEVER AGAIN read more

Now I understand the beef shortage, but I got a baconator combo which is a double patty. It comes with 2 patties. It only came with 1, but you still CHARGE ME FULL PRICE. I would have opted for chicken if I knew that. I'm 9 months pregnant and Wendy's has been my craving. I haven't gone to this one in a while, I normally go to the Souderton one. Should have went there. Also the fries were absolutely disgusting. So much for my pregnancy craving. McDonald's would have been the better choice. read more

The night shift here is rude and condescending. They never get my orders correct. The older woman once argued that she "knows" all the food was in my bag because she remembered making the sandwich, which I then emptied the bag in my car to show that I didn't receive the nuggets I ordered. Another time I was picking up multiple mobile orders and there was a problem with the app in which my sister got charged but the restaurant didn't receive her order, and when I tried explain the situation the older woman again was really rude and stated her order wasn't there and then kept shouting the order names she did have repeatedly until I said ok and pulled up to get the order that had gone through. Very disappointed in the customer service at this location. read more

If you want the wrong order, rude unapologetic teens and hair in your food, this is the place to go.

Wendy's - I am done with eating in my van. If I can't come in and use the restroom and WASH MY HANDS I will not patronize you. I will drive a block or two and go to your competitors who have managed to find a way to open their dining area. read more

I drive for DoorDash as a second job, and I will never come to this Wendy's again as either a customer or a Dasher; Staffed by incredibly rude punk kids who forget to lock to the door when the dining area is supposed to be closed for the night, and then get mad at you for unwittingly coming inside, then refuse to give you the DoorDash order when you call them out for their rude behavior at the drive-thru. read more

DON'T EAT FROM HERE!!!!! I ordered the number 3 meal on the breakfast menu and had a reaction. I took a couple of bites from my meal with my vanilla frosty chino. Then drove over to a wawa for gas near by. Immediately after opening my door I threw up everything. I called the location to let them know I had a reaction. They took my information and also stated that a manager would be calling back. Let's just say he never called back. Today I proceeded to call and see what happened. Another manager stated that there was nothing reported. I just left it alone because honestly it was a little under $10 so what can I expect at this point. I am still suffering with stomach pains. Needless to say I will never order from another Wendy's again! The sketchy part about it, when I ordered my food there was no line. The employee gave me my card back and my drink and then said be right up in a second. It took her over five minutes to come back with my food. She came from the back so I was thinking was it just her working. Also what was weird my food was not hot so I know she didn't just prepare it. DO NOT TRUST THIS LOCATION! read more

This location forgot our food, gave us undercooked fries and the worst part, the kid cooking the food had his mask around his chin AND wiped his nose while making food and did not wash his hands. read more

NEVER GO TO THIS TRASH ESTABLISHMENT. This deserves a 0 star. We pull up for a late night burger and they gave us TWO COLD BURGERS. Rock hard. The cheese was even hard. We then complained and they go.... "uhhhh the grill is down, do you want us to microwave it?" Like they KNEW damn well they gave their customers a cold sandwich. Disgusting. We got our money back and threw out their trash burgers. read more

Literally every time I go there they forget something i ordered! And I wanna yell and be like you did this yesterday too but I don't want to seem co-dependent! I guess what I'm trying to say is I'm breaking up with you Wendy's! read more

For me the perfect fast-food burger combination is a cheeseburger with raw onion, pickles, ketchup and mustard. To achieve this you can order a quarter.pounder at McDonald's, a quarter pounder king at Burger King. To get the equivalent at Wendys you need to customize a Daves Single or Double, leaving off lettuce, tomato, and mayonnaise, adding extra pickles and mustard. The staff was accommodating and made the burger. Extra pickles translate into three small dill pickle chips, and mustard was not put on the burger but rather supplied in tiny packets. The result was an epic fail from a place that should be able to make a superior burger. read more

I'm sure the worst run store in the chain. I wanted to give no stars but had to put one to write review. We live close and it was convenient although the food always looked like it was regurgitated from a duck when you unwrapped to eat it. No this review is about our last 2 visits, last week we pulled up to the drive thru and ordered 3 baked potatoes, and were informed they were out of baked potatoes, how is this possible? There's an acme 10 feet away if you see at 4 o'clock your getting low on this rare delicacy. Today we drove up and were greeted by a handwritten note that a small child must have written that informed all customers that they were out of soda.. again how is this possible? You would think with the McDonald's burning down across the street they would try to capitalize and step it up but they actually got worse. It's like the manager has a contest every day with employees to see how many customers they can loose. I honestly think they all have vacation time they want to use but can't go if this place is still open. Never again read more

I really don't know where to begin. I feel like I'm dealing with Spicoli. On more than one occasion the employee has had glazed over eyes and has trouble comprehending simple English. read more

Why do I always get unsweetened tea every time I order sweet tea using the drive thru?? When I order inside, I never have that problem..... B.S. Although I will admit that this location does make the best Dave's single burger among all the nearby Wendy's locations. :-) read more

When you drive up the parking situation is confusing and hard to find, when you walk inside it's cold and empty, there is basically nothing fun or interesting to look at, the employees were disinterested and forgot half of our (already pretty small) order and the food was cold and didn't taste good, the drinks were okay however but not enough to redeem this awful place, the internet makes it seem like a fun place but i wouldn't recommend, I'm sorry read more

The manager on multiple occasions has been caught not wearing a mask or gloves while handling the food. He doesn't wash his hands after handling meat either, and does not enforce covid rules. read more

I go to Wendy's often with my friends and I. My usual location is The Warrington Wendy's. It's 7 minutes farther, but definitely worth the drive. I rather drive an extra 14 minutes to and back then to go back there! I got my usual 4/$4. My food was cold, employees are unfriendly, and they forgot my sauces. Very disappointed. Definitely won't go to this location again. read more

This place has it out for me and won't ever give me bbq after asking twice everytime I don't get it it's annoying and the guy doing the drive thru says anything else after EVERY SINGLE ITEM this is why McDonald's is better read more

I come here every now and then when I forget my salad for my 30 minute lunch break at work. The service is pretty friendly, I came in one day because I had a little more time on my hands then I normally did for a lunch break (1 hour). The cashier was extremely professional and quick. He asked if I wanted any water also which was very unusual as most fast food restaurants never ask for that. They gave me my food after a minute wait and I seated in the back. Its pretty clean, but it can get really cold in there during the summer. The food was just mediocre, what you would expect from any fast food place. The chicken nuggets I got was fairly dry... Other than that, everything mediocre. read more

If I could give negative stars to this particular Wendy's, I would. This particular location is single-handedly killing the brand's reputation, in my mind. I've had multiple instances where I've gone to get food and they're closed incredibly early (7:30?), including one time where I ordered via mobile, my order was accepted, and when I pulled into the drive-thru minutes later (lights were still on!) I was told that they were closed, they'd already cleaned everything up and put everything away and that my order 'wouldn't be charged'. Thankfully, it wasn't, but when you're arguing with a speaker at a drive-through trying to ensure you're not going to have to try to get a refund the next day for this sort of situation, it sort of grinds your gears. We've had situations via DoorDash from this location that are just laughable -- orders that have been cancelled because despite saying they're open, the doors are all locked and everything is dark and shut down. The unpredictability of the store's schedule and incredibly early closing times (especially on Friday and Saturday evenings) are just confusing. I've written this restaurant off entirely, though it used to be one of my go-tos when I was looking for a decent take-out dinner. To be fair, when I've gotten the food it's been decent, and quickly served -- and the order more or less right -- but you can't plan to go here, and after that mobile order debacle I can't even feel reassured that if the order does get sent in, I'll get my food. It's just very annoying and sort of sad, considering the great service and regular hours the location used to have. read more

Been going here for years and it just keeps getting worse! Did drive through tonight , ordered baconater, for what 9.00$ and got home only to find they used children's hamburger patties. We Also got chicken strips which had random nuggets as well as rock hard chicken strips. The fries were even nasty! Will not be back ever again read more

DISGUSTING! My daughter picked up dinner form there and in my bag, with my sandwich, was another HALF EATEN SANDWICH at the bottom of the bag, I dove back and gave them their screw up back and left. Did not want a refund or anything, lesson learned. DO NOT EAT AT THIS WENDYS, and maybe any other for that matter. Times are nuts right now, this just isn't cool. read more

I was really impressed with this place. Compared to the McDonald's in town it's a million times better. The employee was professional and courteous, the place looked very clean and orderly from the window and the order was perfect and delicious. Not much more to ask for than that :) read more

Drove through the drive-thru at 11:30 wanting a small frosty. The woman told me they're ice cream machine was broken and just when I was about to probably cry the workers offered me a free cookie. When I got to the window they gave me one of each type of cookie they had as well as offered me nuggets and were so apologetic. They all were so nice and totally made my night. read more

Wendy's is definitely underrated. This one in particular is clean and the staff is extremely friendly and accommodating, especially for a fast food restaurant. I come here with the kids about once a week rather the other fast food restaurant in town. Tonight, the manager walked around and greeted each guest and asked what he could get them. Very impressed. read more