I don't know if it's because of the Timing or they are always like this.... But they were very slow.... And didn't seem very prepared. I love chipotle, but this time the steak was very chewy & the rice tasted undercooked. They also seemed understaffed so. read more

i'm once again leaving a bad review. chips were stale af and i got a bowl instead of a burrito. read more

Chipotle Mexican Grill - Mexican Near Me - Elk River, Minnesota

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This is easily the worst Chipotle, maybe even fast food restaurant, I have ever stepped foot into. As soon as I walked in I noticed food on the tables and floors, dirty everywhere. Had 4 employees just standing behind the counter. Not one of them cleaning up. Ordered 2 burritos, the guy couldn't have tried any harder to give me terribly skimpy portions. On everything, rice/meat/beans/etc. I asked if these are normal portions and he had the nerve to say he "actually hooked me up" HAHAHAHAHAHAHAAHA I left without buying anything. I walked out to my car, looked on yelp and seen it was at a whomping 1.7 stars. I also noticed that every single negative review is responded to by Chipotle. The same negative reviews go back years. Yet, nothing seems to change. Good luck eating here. Store should be shut down. read more

Very small portions. Worker didn't greet me and decided to do the online orders before helping me while I was the only one in the store. Place was dirty read more

Chipotle Mexican Grill - Mexican Near Me - Elk River, Minnesota

I admit that it's been several years since I have dined in at Elk River Chipotle and was a little concerned with so many negative reviews. But, my recent experience with a friend was excellent. I got the Chicken bowl with many of the ingredients offered. My friend got more chicken on his bowl and I said something (being funny) and the server added more chicken. All the staff were very friendly. Tables were clean and the restaurant overall, very clean. Our bowls and experience dining in was very positive. We only waited two minutes to be served. read more

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Came here with my little family and waited extra for rice to be done. No big deal. But then they ran out of chicken and steak. Again sure we'll get something else. But then they skip my husband completely and go to the person behind him. And on my burrito I asked for red sauce on the side since I'm sharing with my toddler. And he puts it on the burrito. He throws it away and makes me a new one and I again said ON THE SIDE IN THE CUP and he puts it ALL over the burrito and I said are you serious? I said on the side. We just walked out at that point. Just not a location we'd come to again read more

Workers were very personable, and helped me with my needs. I just love the aroma and the ambiance. The food, is better than ever. Thank you for servicing elk river read more

Chipotle Mexican Grill - Food and smiles - Mexican Near Me - Elk River, Minnesota

They have really cut back on the amount in a bowl. Disappointed! A few years ago we used this restaurant often but they have really disappointed us lately and see the bowl half filled from what it used to be. We are going to try Rogers Chipotle next time! read more

If I could rate it worse I would. I went I. A couple days ago and physically saw a lady asked the staff "am I gonna get served or am I just going to stand here?" While no employees even attempted to greet the customer or wait on them. Then I order an online order today and they forget my side of queso... Your job isn't hard, figure it out or hire competent staff, this is so pathetic and embarrassing for elk river. read more

so amazing and foo was so great. loved everyone there great food so fresh and fast workers were friendly read more

Chipotle Mexican Grill - Mexican Near Me - Elk River, Minnesota

Absolutely terrible service and terrible portions. It's crazy to spend that much with the already ridiculous prices and to get a terrible portion. Terrible service staff is so rude. read more

Line went down very fast workers were super friendly definitely recommend for people in elk river area who are looking for some great food.

Messed up our online order incredibly bad. Terrible. What we received was not even remotely close to what we ordered.

The rice is raw with no condiments we DoorDash and got half our bowl this is not our first bad experience.... read more

Chipotle Mexican Grill - Mexican Near Me - Elk River, Minnesota

1pm on a Tuesday. Dirty tables with staff standing around. Out of the new Honey Chicken and asked how long before more is available and "we don't know ". WTF? This manager should be looking for a new career, not in restaurant mgmt! Never going back! read more

Straight junk. If you want to die from eating crap go here lmao. Chum bucket quality.

If I could I would give this place a negative number. This worker was extremely rude. I was redeeming my reward for a kids meal and in the picture it shows you can get guacamole as a side. I showed the inital person what I wanted and he checked with this RUDE man and he said yes guac is fine. The next thing you know he says you owe 2.86 with no explanation. He refused to finish my order and helped the next person. I told him to put it back if it was not what was been advertised. He scooped it out even though he was on the register with no hairnet and IGNORED me. He would not give me a third side/topping and when I asked him for his name he said its, "Get out of here." DISGUSTING!!!! I've spent too much money here for treatment like this. I took his picture and he smiled for me and posed, after. Chipotle please get better workers! He needs to be fired! read more

Chipotle Mexican Grill - This man is EXTREMELY RUDE!!!!! When I asked what his name was, he said, "Get out of my store." Disgusting!!!! - Mexican Near Me - Elk River, Minnesota

The worst chipotle on the planet they mess up online orders and give you the wrong shit and then the manager is just a passive aggressive punk read more

Our visit today was bizzaro-We go to order ask for double rice, and were told no. The guy in front of us had 3 bowls all double rice. The brisket was burnt to a crisp. Asked for fajitas and literally got 2 peppers and one onion. Asked for more and got 2 more onions. The meat scoop for steak...I'm sorry but it should be more than half scoop. We get to check out. We wanted a large queso with 2 bags of chips. Cashier rolled his eyes at me because he had to go behind and get fresh chips. The soda area was TRASHED-paper straws all over, garbage over flowing. Well go to Coon Rapids next time. Who ever owns this location should be absolutely embarrassed read more

I just bought my burrito bowl, chips and queso about 25 minutes ago. The service was really shabby. Guy behind the counter just didnt seem interested in serving. The chips are stale, like they were days old. The queso was luke warm and tasted funky. Very disappointing! This is the last time I eat at this location. read more

I have given this location many chances to redeem itself. It is flat out horrible. Every time I am here there are angry customers. I always order on the app and my order is wrong 50% of the time. It is late 80% of the time. They are consistently out of meat. Their guacamole is never fresh (if they give it to you). Save your money or drive to a different location. read more

just has a grubhub delivery. ordered a burrito bowl with steak, NO RICE, lettuce cheese salsas, pintos, sour cream the steak was gristly and inedible, it was absolutely loaded with white rice. Im diabetic and can't eat rice! bad job. read more

I'm never the type of person to leave a negative review, but the last 5 times I ordered from here, I've never once enjoyed my food. I always order fajita veggies in my bowls, but not once have I ever actually gotten them in my bowl when I ordered it. Also when I order lifestyle bowls/salad, the lettuce is NEVER the same. Sometimes it's maybe a half cup of spinach, another time it'll be romaine lettuce (which is what's pictured online when ordering). I really wish I had taken pictures, because the very little amount of everything in my bowl is quite ridiculous. Half the time, my bowls are so soupy that I can barely eat it because it's mostly hot sauce. Chipotle has always been my favorite restaurant and I always give this location another try because it's so close to where I live, but I feel like it is such a waste of money for what you get and don't get when you order. read more

Best burrito i've had from here in years ! keep up the awesome service !Awesome portion sizes read more

Chipotle Mexican Grill - Al Pastor burrito - Mexican Near Me - Elk River, Minnesota

Would give 0 stars if I could, first of all I ordered half steak half chicken in both my bowls and this lady literally put 4 pieces of each in both bowls, then as I'm trying to read my wifes order to tell the lady what I want she keeps rushing me and asking is that all... mind you there is no line behind me. As I was topp my first bowl she was literally putting everything in both bowls. Completely messed up both of my orders. read more

Out of all the Chipotle's that I have eaten at - this is by far the worst one ever. In the last 6 months - I have placed at least 6 pickup orders 5 out of the 6 were missing something - like 'how do you forget my fajitas - four times with four different orders????' It just boggles my freaking mind!!! Tonight's order is the worst one by far - placed an ordered for pick up at 9:10pm. Arrived at 9:12pm to pick up the orders and there was nothing. Several customers, myself included, and a Doordash guy stood waiting... the staff two (guys/boys were just standing there rapping). One girl was slowly sweeping the floor. No one paid attention to the customers standing there waiting. Finally, at 9:25pm - one of the guy told the other guy that he better start working. You can see how much that guy did not work to be working. He did a sloppy job and took his time making the burritos. Unfortunately, it was my order that he was working on... I stood waiting until a little past 9:30pm before I got my food. When I left and made it home, I realize that there was no sour cream in my bowl. Like WTF - how do you forget the sour cream? My boyfriend got a burrito and no sour cream either!!! Oh - and they forgot my tortillas that I got on the side. That cost me freaking $0.60 cents. I am done with this place - the people who work here hates their job and you can tell in the quality of the food they put out. I am tired of the mistakes they make... I am done eating at Chipotle period. Cooking at home tasted better anyway! Sad picture of my Burrito Bowl - this was how it looked like when I removed the cover. Never again!!!! read more

Chipotle Mexican Grill - Mexican Near Me - Elk River, Minnesota

Brown lettuce with no additional salad greens prepped or available, no super greens, really meager portions, and no drink lids. Wow. The staff was not even remotely apologetic or friendly. We've gone to Chipotles in many different areas of the country/ they seem to be hit or miss , but this location, sadly, warranted a review. We were super disappointed. read more

If I would give this location 0 stars I could. Long wait, out of ingredients, and dirty!

We stopped here tonight and it was the most disgusting food service line I've seen. Didn't look like anything had been wiped down, dropped food all over the serving line, simply yuck! We were there around 9pm, the store closes at 10pm. All the chairs were lifted up on the tables as if you couldn't sit inside. We questioned if it was even open. Watched one of the guys sneeze in his hand, then walk over and put gloves on to serve the next people in line. It was disgusting to say the least. Some of the food was out and I had asked if there was more. "No" is the answer I got. Needless to say I enjoyed my rice with chicken and cheese. I'd give zero stars if it were an option. read more

I order through pick up, they are already clean up my food is not done. And I have even gotten it. They over looked me and I want my money back read more

Order via the mobile app, it said pickup was ready so I go to the restaurant to pickup only to be told they are way behind and are not taking any new orders, so I tell the nice guy at the locked chipotle door that I already ordered and he says go on in and I can have them make it... cool because it could be an hour... only to find out they have no rice... wow it's awesome to see a business ran so smoothly (sarcasm) also on a side note when people are told you are backed up that far don't have 5 kids goofing off behind the counter it's a bad look read more

absolutely terrible. the food was cold and the place was a mess. Also one of the employees took a personal phone call while working the front register. read more

Every table was disgustingly dirty.. bathrooms were worse.. didn't want to grab a fork as they look like someone dumped stuff all over them. We asked for a spray bottle to clean.. 'instead of thinking to themselves, maybe I should go clean the table they just handed us the bottle and tag. if I owned or managed this location I would be embarrassed of the employees that I had been paying.. UPDATE on our way out an Employee asked if we were going to clean the table as she was tired of cleaning up after people.. unbelievable!!! Our table was the cleanest there because we did actually clean it. read more

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I come to this Chipotle frequently and most of the time it's hit or miss. Many times that i've been here the bain has been half empty and is in desperate need of a restock. Burritos are never wrapped correctly and usually look and feel sloppy. read more

This Chipotle location is an actual abomination, War rationed food amounts, I'm talking about half a scoop of rice and girl was moving my burrito along. Terrible wrap on my burrito, on top of all this horrendous service. had to wait at least 10 minutes for the cashier to prepare an order while me and the 4 people in front of me were waiting to get checked out. lady at the cash register must've been working with a bunch of new hires because, frankly, I'm appalled at this locations inability to listen to their training videos. read more

Just picked up my food.how disappointing how old is this guacamole how can they not even see that it has been sitting way to long read more

Chipotle Mexican Grill - Chipotle guacamole wtf.how old is this... - Mexican Near Me - Elk River, Minnesota

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I'm so disappointed I've ordered from here before but this time they didn't give me guacamole or extra steak.

So slow, never have Fajitas, I understand with short staff it's hard but every other chipotle is fine so thts not an excuse

Pretty decent food. Do not order the lettuce. Large leaves, big stems & very bitter. I picked it all out of my food. read more

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Wait in line for an hour. Finally get to order, and they are out of a bunch of stuff. No steak. No peppers. What they do give are skimpy portions. L, and full price. I have only been to this store twice. Both times were a lousy experience read more