Ty is amazing!!! We had a pickup order and were missing a few items. I called, and Ty got everything sorted out quickly with no issues at all. When I came into the restaurant, I spoke with another staff member (I didn't catch his name, but he was great too), and Ty immediately recognized me and had the rest of my food ready within seconds, even with the nonstop busy line. She never missed a beat and jumped right back into helping everywhere she was needed.
After spending five years in customer service myself, I know a great manager when I see one. 10/10 customer service. read more