This place is horrible. Been here twice in a week thinking maybe the first time was a once in time thing. Dirty, not cleaned. Trashed never taken out. Tables not cleaned off. Both times they were out of multiple items. The manager needs to get this place straightened up. It's horribly kept. read more

Chipotle Mexican Grill - Burrito that you can't pick up and eat. Maybe a good thing. Maybe not ..... - Fast Food Near Me - Indiana, Pennsylvania

Online ordered my food and spent $35.10. They probably didn't think I would check it to make sure it was correct while in the restaurant but thankfully I did because the 2 of the 3 things were completely wrong and missing items, including the meat! I took it to the counter and explained the situation and they offered to remake it. They remade it and it was exactly the same as it was the first time- missing meat, rice on salad, missing various other toppings. I checked the second order and hike in the store and saw it was exactly the same and just felt defeated. Only giving 2 stars because they were Rude to me when I brought the issues up to them read more

I ordered a bowl inside the restaurant and was really disappointed with what I got. There was barely any chicken in it, and what little was there was burnt and hardened. I even noticed that most of the chicken in the serving container looked overcooked. It completely ruined the bowl because I wasn't getting the protein I paid for--just a salad with a few burnt pieces of chicken. I could barely eat more than a few bites. It really feels like Chipotle is going downhill, and as a college student, it's frustrating to spend money on a meal that's not even edible. Definitely not worth it. read more

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I am in travel, business travel, and I really enjoy chipotle food but this location was simply out of line. First of all no hello no customer service no eye contact just really bad and then to make things worse always get the same bowl and there is something very wrong with the pinto beans. They added something too much to it. I don't know what it was. It just taste like chemicals and it ruined the entire meal. Keep in mind. I have eight at chipotle six times in the last two weeks while traveling for my job, so I'm very used to what the pinto beans should taste like again. This was just a waste of my money and I can understand if you're not happy working there then why bother why put the energy and working at a place and just live in your life so unhappy if you're that unhappy don't work there Anyway, waste of money and a waste of time read more

I got 3 tacos with new honey chicken. The chicken was very dry, may have been left over from day before. The tables were filthy and the music sucked. The people there were pleasant so I gave a 2 stars. read more

every-time i go there they are out of just about everything. especially sour cream. This is a college town, you know it'll be busy, order extra product. Also it is always packed and dirty in there. on the bright side- staff is nice! it isn't their fault, its their bosses fault. read more

If every single person in Indiana has had an experience with this singular Chipotle location giving them an entirely wrong order -usually with dry old food- or forgetting multiple parts of the order we paid for, you would really think the restaurant would attempt to bring in new workers. read more

This is the worst Chipotle I have ever visited the kitchen food on the floor dirty plates in the front they do not have chicken they do not have fajitas lettuce and other things but the most unpleasant thing is the dirt that they keep in front and the kitchen all the ingredients scattered with each other when serving what you order they do not put the correct amount it is too dirty here health should come and see this chipotle is unpleasant very dirty there is no hygiene and you are talking about a restaurant read more

We ordered online while in town and were pleasantly surprised that our order was 100% perfect. Everything was labeled with what it was and who it was for (great part of the app) and even included forks and napkins. We have been burned so many times doing pickup from restaurants that it was so refreshing to have it be this good! All Covid 19 protocols seemed to be observed. read more

I stopped in for a bowl. a girl proceeded to look at my bowl, then look at a burrito beside my bowl and ask "is this your side". What makes you think i need a side with MY MEAL???? It was incredibly disrespectful and you have definitely lost a customer for being completely inconsiderate. read more

This particular restaurant is a dump. Food is cold. And make sure you pay cash here as they overcharge credit cards.

Dining area is filthy. Drink station disgusting. Bathrooms also disgusting. wanted the brisket, it wasn't available. good tastes good but lukewarm. chips stuck together. I wouldn't recommend and I won't return to this location. read more

Fast and easy. Topping amounts can be a bit inconsistent, some days you win the lottery, some days you feel robbed, but overall, the food is always fire. Guac is a must read more

I'm a fat alcoholic so naturally when I want to sit on the toilet for a few days, I eat Shitpotle! Let me tell you something, I herniated a disc the last time I took a dump after eating 14 burritos! I blew my back out while defecating! Luckily my toilet is only about 2 feet from my refrigerator so I could get my Schlitz but I love Chipotle I'm a fat bloated alcoholic! read more

Great bowls made to our liking, but the prices are getting out of reach. We were "happily" disappointe.

so i went into my local chipoltle today just trying to order a quesadilla. well they unfortunately told me quesadillas were online only. how is it possible you can only make a quesadilla for an online order? chipoltle do better! never going here again! read more

People serving food should do it with a smile on their face not miserable and throwing chips

It's a chipotle. You know what you're getting. The food is fast. The staff is polite. Sometimes you do have to ask for fresh guacamole but they're good about that. read more

Every time I go to this store the dining room is disgusting. Food all over the floors and every table is dirty. The side door is always locked so if you want to eat outside you have to walk around. The staff are miserable and unhappy. If there was another option I would never go back to this location. If their dining room looks like this just imagine what's going on back in the food prep area. read more

This is by far the worst Chipolte I have ever been to. Over the past several months the quality of the food and the service has really gone downhill. The serving sizes are about 75% of what they used to be and what other locations give. I would say more than 80% of the time my order is completely wrong with incorrect ingredients or little to no protein. I almost always order double chicken and I find maybe 4 or 5 pieces in the bowl. When I occasionally order multiple meals on the app it specifically asks for a name for each item. I enter a name, but the employees don't even write them on the items, this is extremely frustrating when we have to guess whos is whos when we all order similar meals. I have waited a few months to write this review in hopes that the service would get better but it has only gotten worse. If you can you should just stay away from this terrible location. read more

Place is extremely dirty, food on every table. Got chicken burrito chicken was cold. My friend got the steak bowl, they put lettuce on it when she asked for none. Dirty checkout. Food that I did not want on my burrito got put on it. Just nasty lowkey. Staff is nice but did nothing to clean tables or checkout. read more

Absolutely inedible Quesadilla. Ordered online for pickup and will not make that mistake again. Most Chipotle Grills, in my opinion, are 4 stars at minimum. In fact, it is my favorite take out food! The exception to that rating is the Indiana, PA location. Consistently lower quality food than every other location across the eastern US that I have tried. Usually I can stomach poor quality food and hate to waste, but this went straight in the trash. Burnt steak, the driest hardest rice, rancid tasting pico, and was so salty the first bite had to be spit out. Hoping that it was a one-time mistake, but not confident in that. I wish I could have gotten a picture to accompany this review, but don't want to fish it out of the trash. read more

Friendly staff, good buritto making skills Really like the sofritas option. Staff were cleaning off tables I wish the one at home was this good! read more

The food is always great but the serving sizes are very inconsistent. Today my kids and I got 3 bowls and they were literally half the size they normally all. When I asked for more rice, the worker obliged but not without giving me the stink eye first. They should find a way to make the serving sizes more consistent. read more

Great staff, fresh food, and reasonable prices. Always has a low wait, and I'm a frequent customer. By far one of the best Chipotles I've been to in my travels. Only wish it was closer to campus or Philadelphia St. read more

I love chipotle, I go to so many of them! This one was great. Clean, fast, and friendly. The food was prepared well and portions were good. 5 stars. read more

I was so excited to finally get to eat here and it was so disappointing! The food was okay but it was really expensive. The guacamole was so gross I can't even eat it anymore from anywhere! I should have just gone to tacobell because at least that food is good. Chipotle.. I will not be back. read more

One of my favorite go to quick and easy restaurants. Food is consistently delicious but inconsistent in portions. Always a good choice though. read more

this place is over rated. taco bell tastes more authentically mexican than this. do i have $10 to spend on a burrito? no.

Food is great. Beats most fast food. However the service at this store was glacial. Waited 30 minutes and this was at 3:00 PM hate to see lunch or dinner wait. This needs to be fixed. Visited May 1 read more

Fast service and consistently delicious food. Great staff that were friendly and responsive to special dietary needs. Thanks for the great meal in the black hole of good Mexican in Indiana, PA. read more

I've always loved chipotle but this location is ruining it for me...it's new to Indiana so I understand there's going to be a line...I also know that if some of the employees knew what they were doing there wouldn't be such a LONG line...been there 3X so far & experienced this...today they run out of chicken...really, chicken??! That's like running out of rice or beans!! The 2nd time they ran out of chips...there were 4 employees in the back with enough time to chit-chat but no time to do a simple job like bagging chips! And the 1st time the burrito fell apart on me...the thing was soaked with bean juice...kinda nasty! I did notice a manager at this location today...he was standing in the back doing absolutely nothing...except chatting with the other employees who weren't doing much else...paying zero attention to the fact that they ran out of chicken and shortly afterwards running out of steak! I can only assume the owners don't care because they're making a ton of cash here...but I've seen MANY folks turn around & leave because the line was ridiculously long...those are $$ walking out because your people would rather chat than work!! read more

One of the only times I've been to a Chipotle and I was pleasantly surprised. My burrito was perfect, the staff were professional, and I had a stellar coupon! read more

Friendly people, seemed pretty clean. On several occasions we've had to wait for food to be done getting cooked. I will continue to go.

walked into chipotle and waited in line for 5 minutes while the 3 workers behind the counter socialized with each other and screamed profanities at each other from across the room and did not acknowledge the line forming. once my boyfriend and i were finally greeted, we were only told that we would not be allowed to order because we don't have a mask. the employee informed us we could order online and have the food be placed outside for pickup. we immediately left and went online to order. the website showed no available pickup times and we were umable to order online. i tried to call the store numerous times and was never connected, although i am calling during normal business hours. i was already disappointed with the language being used between employees and disappointed with the amount of time it took to be informed that they could not serve us. ordering online and not being able to pick up food has left me extremely disappointed. i understand that due to the corona virus everyone must adjust. but for a company as big as chipotle, their employees should be more kind and informative with their customers! read more