They give out very little food for chipotle. When I asked for a double scoop or tomatoes and corn she was looking at me funny. I felt very rushed. The napkins and forks were not stocked and tables were dirty. read more

I drove out of my way to come to this location due to a work event saying we could go a BOGO deal there and when we went $1 would be given to DC public schools. I went through the line, ordered my two bowls, got to the end and presented what I had to the cashier. The cashier got her manager and the manager had to ask someone else. The manager came back with an answer of saying I had to have a barcode in order to get the BOGO which was not given to me. While I understand this was a lack of communication I asked the manager if there was anyway we could make this work. She said no and instead of somehow comping the meal they ended up throwing it away. What a waste. Not helpful at all. Won't be going to that location again. read more

I ordered through app for delivery. My burrito was so small and they forget my extra entree. Second time in one month this has happened.

I go here almost every Friday. It's my go to place. I find the food and the service consistently good. I like the way I can mix it up and never get the same exact thing twice. read more

A table on the patio. What could be better on a cloudless, beautiful Saturday? How about not having your napkins flying everywhere? How about not having to use your drinks to weigh down said napkins? How about not having your food go cold after 5 minutes? Food - There are several websites listing Chipotle nutrition facts. Here's the nutritional content of a steak burrito w/ rice, black beans, fajita veggies, tomato & corn salsas, cheese, sour cream, and lettuce. Calories 1225 Cal from Fat 429 ------------------------------------------------- Total Fat 49g 75% Saturated Fat 18g 90% Trans Fat 0g Cholesterol 135mg 45% Sodium 3618mg 151% Total Carbs 131g 44% Dietary Fiber 18g 72% Sugars 17g Protein 63g ------------------------------------------------- Vitamin A 142% Vitamin C 140% Calcium 55% Iron 32% Wow! Look at all that Vitamin C and Vitamin A!!! Who says Chipotle isn't healthy food? Btw, the tortilla itself is almost 300 calories, which would take roughly 20 minutes on the elliptical to burn off. The meat lady here doesn't rule with an iron spoon and is generally gracious with her meat portions. This Chipotle has never given me problems when I ask for 2 scoop of corn and tomato salsa and sour cream on the side. If you don't like your burrito, wrap it back up in the foil and throw it at your friend who brought you here - it's weighted enough that it could cause a mild to severe concussion. Location - I've tried this patio three times over the past 2 years and it is insanely windy and cold out there. At peak times, you can expect the line to be out the door. Service - Is delivered to the consumer via SAP. Nah, I'm kidding. Sort of. With Five Guys just a mile or two up Rte. 1, Laurel residents can get all of their caloric and fat intake needs met in aluminum foil. read more

A Spirited Defense of Chipotle For the most part, Chipotle is Chipotle, whether or not it is in Laurel. Most of us know what it is, and what to expect: A tasty take on burritos and a few other Tex-Mex/Mexican style food. This location holds up well against the Chipotle I've been to in (insert location). It's certainly not the most nutritious food, but if you're surprised that Chipotle isn't providing you with a low calorie, healthy meal, your caloric intake may be the least of your problems. I'd like to also mention that barring the invention of a weather machine and Chipotle's subsequent acquisition of said device, they can't control the weather. I know a discussion of weather is somewhat off topic in a restaurant review, and that nobody in their right mind would really blame Chipotle for non-ideal weather, but I thought I'd throw it out there because I'm crazy like that. The Vegetarian Angle For two thirds of the calories in the aforementioned category (less fat, less carbohydrates, but also less protein), you can put together a healthy vegetarian alternative. Make it a Burrito Bol and we're talking basically half the calories. Heck at that rate might as well go ahead and throw in sour cream and you're still ahead of the curve with respect to most of their menu choices. At the end of all things, as far as vegetarians, Chipotle probably rates among the top few fast food type places in Laurel. Also, as a native Texan, I can say that in comparison to the Tex-Mex/Mexican competition locally, Chipotle sadly stands among the best options in the Greater Laurel region (Laurel, Savage, Scaggsville, and Burtonsville along with various other less noteworthy townships, principalities, and holdfasts). read more

I'm only leaving 1 star because the food is from chipotle and as everyone knows it is delicious. The problem is that the line is insane every time you go there. I've ordered online 3 times, in an attempt to avoid the 30 minute wait. TWICE my order was wrong. I don't mean a little wrong, I mean REALLY WRONG. Oh and when you get all the way home and realize it they pick up the phone and tell you to just come back, and -oh sorry about that. Seriously, terrible customer service. If you can avoid it there are like 7 other close restaurants. Don't ever use the online ordering tool either. read more

Choices. Burritos, tacos (soft or hard), or salad.... This location is clean, fast and will give you ample portions. For quick, moderate priced, high quality Mexican food you really can not do much better for the price-quality ratio in the Laurel area. The sales prove this. This place always has a line. The chicken is moist, marinated, juicy, black beans, a little cilantro infused rice with a squeeze of lime juice(optional-not included with the salad), jalapeno corn salsa, hot red chili salsa, fresh sour cream (no hormones, not like store bought consistency), cheese, fresh guacamole......this is what I usually order as a salad, which comes on a bed of romaine and a side of delicious chipotle honey dressing.....enjoy!!! Add a beer or margarita.... read more

The food is always good. And far more then i can eat in one sitting; although there is never any left??? The line is to the door every time we come. It moves pretty fast, so no biggie. I don't care what everyone tells you, it is still a crap load of calories every time. It is fast food and it is loaded with sodium and fat and that is why it is yummy kids. Fat is flavor. Now that I am thinking about it I may have to have me some for lunch. (I am already fat) read more

Chipotle in general is ruining Mexican food for me. This feels like such a healthier way to enjoy my Mexican cravings. I am a huge fan of the burrito bowl. This location is smack dab in the middle of Laurel, right by the Best Buy. I used to come here often when I lived in Laurel. The restaurant is always clean, and the service is pretty swift. There was a lady in line ahead of me who was trying her hardest to mess with the smooth oiled machine that is the Chipotle line, but they overcame her self-absorbed mentality, and still had her through the line faster than a prom dress coming off at the after-party! The last time I came though, I will say they were jamming a little too hard on the music. I don't remember this from previous visits though. If I am ever stuck again in the Laurel area, I wouldn't hesitate to hit this place up again! read more

Lately I have started to really dislike this location. The rice is always under cooked (Hard) and it's pointless to do mobile orders. The last several times in a row I have placed orders on the app and they are never ready when I arrive. The last time I purposely came 10 minutes after the promised time and it still wasn't ready. I spoke with a manager last time and he didn't seem to care. read more

Pretty decent and fast no complains , will return to this location, clean great location friendly staff fast impressive

Matthew is the BEST chipotle employee I've met he was extremely nice to me and my mother.

I'm one of those people who trys one thing and sorta sticks to it. I'm a big fan of the salads at Chipotle. Since you tell the staff what you want and how you like it...you really can't have a bad experience. I like the fact they don't charge you for extra items! I'm a regular here and the staff knows me and don't mind my crazy picky ways! read more

Chipotle Mexican Grill - Mexican Near Me - Laurel, Maryland

Update: This Chipotle is always wicked busy. I have been here almost any time between 11am and 8 pm and there has always been a serpentine line of hungry people that feeds back into the seating area. Alas! There is a sneaky way to one-up this line of doom. This Chipotle completely stands by their online ordering system, and does so with timeliness. So, knowing its busy, I have: ordered my "usual" online. Immediately left my house, proceeded to Chipotle, gone straight to the counter while avoiding the death-gaze from the line of doom and picked up my online order of delicious joy. Almost-Instant satisfaction, should you know with 10 minutes to spare that you want to eat Chipotle. And I always do, so this is always relevant. read more

A healthy stand by if you opt for the salad. Hot sauce!!! Guac!!! Love the juicy hormone free chicken. It is what it is..... This location is usually always busy..... (though next door a beast opened.....) I dont think Chippy's will suffer though... read more

This location is way better than the Arundel Mills location. The food is fresh and good a portion size, however the inside sitting area is a bit dirty, typical of a chipotle. read more

Chipotle Mexican Grill - Lots of Guacamole - Mexican Near Me - Laurel, Maryland

Pros: The food is delicious. It may seem like a small menu, but you can really change it up every time you come here. The vegetables are wonderful (but I don't see a lot of people getting them). The line moves pretty quickly. Cons: No one really needs a cup of sour cream on top of their food - I really wish the staff would be more mindful about their serving portions. The staff seem to get into a routine sometimes so when you tell them what you want - pay close attention. I usually have to repeat myself multiple times when I want to skip the rice and/or meat. The layout is awful. Super cramped with the drink station right in the line area. read more

The workers behind the counter are always friendly and flexible. If you have a food allergy or religious reasons for cross contamination, they will change their gloves (although, I saw this cause quite a stir once). Food is fresh--it's kind of Chipotle's modus operandi. Guacamole is amazing for a "fast food" establishment. Although as many people have warned on here, it's very easy to go overboard on your caloric intake. Skip the cheese and sourcream--and try not to get any tortillas. It's senseless calories. A few things need to change about this place--most importantly the size. As Chipotle has grown more and more popular over the years, the line has extended further and further into the dining area, making for quite a mess between 12:00-1:30 pm and 8:00-10:00 pm. Maybe it's time to invest in a larger location? And finally the CUSTOMERS. People, if there is a sneeze guard in front of you,that doesn't mean reach your hand over and point to the food you want to stuff down your face. I didn't come to eat rice with your skin cells and hair all over it. I would love it if Chipotle put some sort of sign on there to indicate as such, instead of advertising about their free-range farming practices. We get it, you're environmentally friendly and are into sustainable farming--we appreciate it. But seriously, do something about that sneeze guard. read more

Nice burrito bowl, about half of the bowl yet I payed full price. Chipotle is just becoming a joke, use your money wisely and go to cafe rio

PLEASE SOMEONE / MANAGER ADDRESS THIS! Every Wednesday our office orders chipotle. In the beginning we'd fax it but then their fax broke (so the staff said) so we'd email it. A few week's ago we were told to call in each order -- 20 orders. That's not even the problem. EVERY SINGLE TIME we've ordered an order comes wrong. We still have continued to ordered an every Wednesday we make sure to tell them to put EVERYTHING EACH ORDER SAYS. The last two Wednesday's we've had to go back and show them that the orders are wrong. Today we got tacos with ONLY rice. We spend over $200 every Wednesday and the orders are always wrong. We asked from extra chicken, half spoon or rice etc but they still get it wrong! read more

Classic place when you don't know what to get for lunch. They raised their prices recently, but still a darn good deal. read more

I visited this place yesterday and it was absolutely filthy. Food was all over the floor. Tables weren't cleaned off. If the health dept came they would surely shut it down. Then they wonder why people get sick in there. It was a disgrace. I tend to report this to the manager as well. read more

Horrible customer service! Eber, the restaurant manager, was very rude. I really don't like when I go to Chipotle and I ask for extra chicken, then they give half the spoon or don't fill up the spoon. And after doing that, they expect you to pay full price for that "extra" which you did NOT receive. If I'm PAYING for extra chicken, then give me extra chicken. It's that simple. So, yesterday evening, my Mom and I stopped by this restaurant. We ordered two extra chicken quesadillas. The girl did fine on my order. When it was time for my Mom, she gave her a stingy "extra" chicken. My Mom asked her to give the extra chicken since we are PAYING for it. As the girl was about to give the extra, Eber comes out of nowhere and empties the chicken (sitting on the tortilla) into the metal container with the rest of the chopped chicken and then very impatiently says "This is extra"....as he scoops a miserable amount the first time and an even more miserable amount the second time back onto the tortilla he had initially removed the chicken from. My Mom and I were stunned. My Mom decided she didn't want anything as she could not deal with their attitude and lack of customer service. So, we just PAID for my order and walked out! Eber, the manager, should be re-trained thoroughly in customer service. If this is the manager acting like this, what do we then expect from the employees he is supposed to be leading/supervising??? read more

Wow purchased 2 burrito bowls today both were the smallest we have ever received out of hundreds we have purchased on our lives already haha, sorry hate to give a bad review but it is what it is. read more

It's Chipotle, it's awesome. This location in particular has to have the fastest lines. The employees are quick and efficient. Even if the line is to the door, sometimes out the door, you will have your food faster than expected. read more

I've been here twice and the have been very pleased both times. The line moves very fast and both times I was in and out in under 10 minutes. The only negative is the limited number of filling choices. Chiptole in general doesn't have as many filling choices as other burrito chains but this location has even fewer choices than other Chipotles I've been to. Chiptole is also a bit more expensive than the other burrito chains but they do make the best burritos. read more

Idk what's the problem with the new hires but they skimp ridiculously on chicken. I used to come here all the time. Not anymore.

We have been going to this Chipotle for a while now, but just yesterday my daughter gets food poisoning from them. Chipotle was the only food she ate this day. Beware!! read more

Alrighty...then! Since I just flatlined and revived the possibility of the Greenbelt Rd. Chipotle. I figured it only fair to go ahead and give a kudos to the Laurel location. This particular location is great! The food is fantastic, fast, and comes with a side of friendly face all around. This and the Columbia Heights location in DC are the best ones I have dined in. Welcome back Chipotle'! read more

I've been going to this chipotle for a while and i got my usual which is a bowl. As i was eating my bowl, i noticed something unusual in my mouth. I reached in and pulled it out and noticed that it was a piece of plastic. Lucky, i got it before i swallowed it. Disappointed. read more

It's just a version of a fast past, buffet customer service food line. The food is very good and the service was fast and on point. They make eye contact, welcome you as soon as you walk ( a better version of Moe's) and the food layout was fresh. I purchased the chicken burrito bowl and pretty much added everything.....YES I'M Greedy Like That SOMETIMES!!!! Don't judge me! The best part is no matter how little or as much you as want to add to the bowl it's the same price. My bowl was $6.35 and I had enough to eat for lunch and dinner. Oh and by the way, their health inspection score was a 98, excellent! read more

This review is for this location only, as the food is very good and I like what they're doing with getting rid of GMO's. The whole experience overall at this location is unpleasant. The women serving the food have a disgusted look on their face all the time, and the cashier is just about the most unpleasant person in the world. I've been going to this location since the beginning of this year twice a week, and the experience has always been the same. It's disappointing for Chipotle. read more

Terrible customer service!! The folks on the production line were sooo busy having conversations amongst themselves that the line of food was backing up. To make things even worse, they dripped pork juice and a piece of pork in someone's vegetarian dish. Then they thought it was okay to remove the piece of meat and continue to fulfill the order. The whole experience was just unprofessional. I'll be filing a complaint with the company for sure. read more

Of course the food is good, its Chipotle! The 5 stars is for the excellent, friendly employees. My family placed a huge order, which my son promptly spilled all over the floor. :( Staff couldn't have been any nicer, cleaned up the mess and gave us new orders for free and no hassle. Great service, thank you Chipotle. read more

This location has all of the standard Chipotle pros and a few gigantic non-standard cons. Pros: food is delicious! I've never had any issues with it being cold or overcooked. The line is also frequently long, but they are very skilled at moving it quickly. Cons: The online ordering here is a nightmare, as many other reviewers have mentioned. I frequently get an incredibly wrong item (order: veggie burrito bowl received: steak tacos...) and unless you check it the second they hand your order to you, you're doomed. Another downside of online ordering is, maybe because of the assumed spike in complaints and errors, sometimes they won't make it until you're there. That means you are waiting just about the same time as if you were in line, and watching your meal get made in between the line of regulars. The other big con is that this Chipotle should be called cheap-otle. The portions are SO small for the average Chipotle. I don't even get meat, just veggies, and it is routinely a struggle to convince the worker to give me more than 5 strips of peppers and onions. More veggies, more veggies, more veggies. While they're cheap on veggies, they are absurdly generous with sour cream and cheese to an almost gross extent. Last time I ended up with a spoonful of veggies and a good quarter cup of sour cream. Summary: Wait in the line, make it yourself, don't compromise when they try to tell you four tomatoes is a serving of mild salsa. read more

If I could give this location ZERO stars, I would! First off, I ordered two bags and chips and a side of guacamole. I asked for a side of sour cream to go with one of my bags of chips and the cashier said that I had to pay $1 for a side of sour cream. Never had to pay for sour cream in the past. Then I go home to eat my guacamole and there's a quarter size piece of just avocado in the guacamole which they neglected to smash up. So I had maybe two chips of guacamole and the rest of the container was just a piece of unripe avocado. I love chipotle! The service at every other location has been superb. This location's service and food just SUCKS! Avoid at all costs! read more

This is a pretty standard Chipotle except this one is always running out of things. They have a sign up saying they do not carry Chipotle-quality ingredients because they've run out. They also didn't have sofritas when I went, which was a big disappointment to me because I'm a vegetarian and had just stood in their line for 20 minutes and there really weren't that many other options for me. I decided to get a veggie burrito bowl. I had to ask for extra beans and rice because they put so little in the bowl. (They know I'm not getting meat so why go light?) Also, the people behind the counter don't look up and kind of just throw your food around. They were just off putting and rude. I usually avoid Chipotle because they always have a long line. I did want to try the sofritas, but I give up. read more

If you have been to one, you have been to all. So just about the place. The people behind the line are friendly. If you go during lunch, be prepared for a line out the door. They have outdoor seating too. I didn't know this until I went with a coworker, but they sell alcohol and margaritas there! Nice afternoon cocktail. read more

This is my Fav Chipolte when i'm in the area. Fast Service.. happy workers.. always smiling !!