My first time trying chipotle in-store. I have had their burritos from catering, so I decided to try a burrito bowl. I was not that impressed! The chips tasted old/stale and the queso was grainy. The bowl itself tasted fresh and was pretty good, but it was lukewarm. The service was ok and the restaurant was clean for the most part. I probably would either try something else or go to another fast food Mexican establishment. read more

Chipotle Mexican Grill - Fast Food Near Me - Mandeville, Louisiana

See all

The place was a mess, no one bothered to say "be right with you" for several minutes, and the food looked so terribly old and dry I left without ordering. Please do better, Chipotle, my experience in the past was much, much better. read more

I got a salad that was decent, BUT why are the chips ALWAYS stale? You all can do better.

Not clean - health violations all around. Love the food, folks are nice. But, WATCH the person preparing your food. If they go to the register to check someone out, scratch their head, wipe the sweat from their brow etc -then use those gloves to make your food - well, up to you but imma pass. I merely asked the line worker to put on fresh gloves after he'd checked someone out and he got mad, begrudgingly changed gloves and then said - "what do you need?" Then we left and went to Mandeville location and the same exact thing happened - but we left without saying anything. No worries, got the health departments number and will give them a call this week. read more

My pickup was scheduled for 6:30pm but I watched my order get put out on the shelf at 6:15pm. Too early! I didn't want my order sitting on a shelf for 15 minutes prior to my arrival. I got there early but I expected to wait. My burrito order was made as a salad order. Wrong item! I ordered a burrito via Chipotle app and it clearly states that on the receipt. read more

Chipotle Mexican Grill - Burrito was made as a salad. No tortilla! 11/9/22 - Fast Food Near Me - Mandeville, Louisiana

The food was amazing. They were busy but were still super nice. The manager to be was super cool and she was working her ass off! One of the workers wasn't the best. But I think he was just new. The food was delicious and so fresh. Good job. read more

The food on the line looked old and dried out. So I asked for the freshest meat, which was the steak. It was chewy to the point where I had to spit out about 1/3 of the pieces. So sad. read more

They move fast and make your order accurately. Overall the food is good, high quality but is lacking in any real flavor. This location delivers on what the chain is known for and is also consistent with their pricing which is pretty expensive for what you get. For something quick, fresh, and relatively healthy this is another great local option. read more

Chipotle Mexican Grill - Front Building - Fast Food Near Me - Mandeville, Louisiana

See all

Typically this location is really proficient. Looks like they hired a bunch of new staff and they are serving micro-portions and don't know how to ring things up. I had to coach the girls and request repeatedly for both and usually I'm in and out. Hopefully management will get them up to speed. Also the last two times the chips have been undercooked to the point I couldn't even eat them. read more

poor customer service and management skills. I always eat and pick up at this store. tonight I ordered 2 steak burritos and 1 steak bowl. after getting all ingredients I asked for sour cream. they were out. I asked could I please get some questions instead at no charge since you were out of sour cream, BTW not my fault. the manager said no. im thinking could you accommodate this since you are out of sour cream. he said no again. basic customer service says you do this.. read more

Chipotle Mexican Grill - the receipt for the restaurant - Fast Food Near Me - Mandeville, Louisiana

Chipotle is to Mexican food what Subway is to the po-boy. In other words, it isn't a great example of Mexican food, but it is a place for a quick meal that is different than the same old fast food burger. When I first saw that Chipotle was being built I was pretty excited. I have heard people rant and rave about Chipotle as if it was the second coming of Jesus Christ. Because of that anticipation I felt pretty let down once I finally ate there. To me, Chipotle is no different than an Izzo's or whatever other fast food Mexican joints that are out there. Sure their food is fresh and fast, but it just isn't that good. On this visit I decided to try their carnitas in a burrito bowl with lettuce, onions, peppers, jalapenos, guacamole, hot sauce, and cheese. The ingredients seemed fresh, but it was rather boring and bland. In addition to the bowl I also got a side of queso. It had an odd consistency and tasted different than any queso I've had before and not in a good way. Will I be back? Maybe. Chipotle is new so maybe they need to work out the kinks. I do like the idea of an alternative to a fast food burger so, for that, it is a good option. read more

I ordered on line as we usually do about once every other week. Staff was not helpful or polite. When I got home the burrito bowl guacamole was brown and food was cold even though we picked up at exactly the time we choose. Rice was undercooked. I called to let them know, manager suggested I call the hotline for refund as she could mot refund the meal. As I was hanging up, I heard her say "what ever" very disappointing Last time I eat there! read more

Chipotle Mexican Grill - Chicken bowl with questionable guacamole. - Fast Food Near Me - Mandeville, Louisiana

I like the Chipotle bowls. I'm not a meat eater (not vegetarian, I just don't care much for meat), so I'm able to pick which ingredients I want and can ask for extras. I'm also pretty fond of their app. I can order in advance and then run in and pick it up. It's ready when I get there. read more

Food is good but workers often assume that you know how ordering works. And it's amazing how angry and how long a worker will stay angry and stare at you when you have a minor incident that was their fault. I asked one question and she was annoyed and started with "well, we have ...". Like you're stupid why are you asking. Then she asked what we wanted and didn't realize what we had and asked the wrong questions but got annoyed with us for answering. I'm not going into detail but yea generally annoyed and not friendly. And they kept talking and staring like it was a big deal . I was friendly the whole time. The other worker was very friendly though. I see multiple reviews saying similar things. My guess is that the manager is a jerk or too passive and let's the staff get away with crap customer service. So the food is ok so I would suggest ordering online if you even go here. Update: I think I got food poisoning. I was the only person in my family who had the mango drink and I was out sick for 20 hours straight. The drinks were mostly out of syrup so I'm guessing they don't clean their drink dispensers either--if you can't keep up something basic like syrup I doubt much cleaning is going on. Well forget what I said about the food. That was the last time I will go there. read more

Never again! The employees pick and choose who they are going to harass for wearing a mask. PSA...if you aren't wearing one to their liking, they will go overboard with the rudeness. Everysingletime! The attitude and rudeness is unreal read more

I love Chipotle and especially this location. The staff is awesome - always making sure each order is correct. The food is fresh, hot, and an excellent value. Their restaurant is spotless and employees seem genuinely happy to see you and serve you a meal. I try to eat here a few days each week and I consistently notice how dependably good the meal, value, and service will be for each visit. Many fast food restaurants are like eating out of a dumpster but I enjoy this place more than most nice restaurants. read more

Terrible service, Waiting in line four deep and MGR waves at someone in line. He comes up puts gloves and gets in and helps. I'm thinking that's a great MGR...wrong...serves his friends then went back to what he was doing with now 5 people in line with one guy running the deli part and one cashier. The one guy on the deli line then grabs a call in and says he has to do it first before all of us.....Crap management and service...worst one I have been to. Won't be back....several other times I've tried with piss poor results.. read more

This was by far the worst place I've eaten in a long time. Everything was garbage. We had the Leto bowls, tacos, and kids quesadillas. It was too spicy for everyone but me. I don't recommend anyone eating here!! read more

This company is a joke which sucks but their food is delicious! I waited in line for atleast fifteen mins for three tacos only to find out they will only take exact change in cash. Didn't have my card on me and definitely didn't have $7.42 exactlyon me. I offered a ten dollar bill and didn't even want change but they wouldn't take it. So I couldn't have the tacos and left hungrier and bewildered. Like Wtf kind of company wastes a custom order, turns away money and lost a customer! Plus all the other customers in line couldn't help but stand there equally confused. Lol! Its a joke read more

I was really excited to try Chipotle for the first time. I have given this lots of thought before posting but I feel there is still no excuse how poor the service was. Yes, it's covid time but it was a Sunday and there were 8 people working on this evening! We waited, and waited, waited some more only to get cold food with a poor attitude. It was just okay. I wanted it to be better for that wait. I won't be back to this location. read more

This location does not do a good job with mobile app orders. Twice I've ordered though the mobile app only to show up 5-10 minutes after the scheduled pickup time and the order still wasn't prepared. Zero people in line. The quantity in the order is also very inconsistent. Unfortunately, I don't realize that till I've left the location. I use the mobile app for convenience and to save time. Not really getting that from this location. read more

I Eat there often. The food and service are very good. I usually get a bowl with brown rice, chicken, black bean, salsa and maybe guacamole. It's relatively healthy fast food. Four stars for service, food and cleanliness. Add a star to offset the bogus negative reviews. read more

I can get a dairy free gluten free bowl of fresh food without sacrificing taste. Their yeas are delightfully refreshing.

I would not recommend going here.. Pricey for (very) rude service and cold food. Treated so poorly that I'm not sure we will ever go to another chipotle again. read more

SUPER stingy portion sizes. i'm talking about less than 1/2 scoop of corn (~1.5 oz of what should be 4 oz). my food was cold, which was weird because in all of my years of eating chipotle (including when i was a crew member for 2+ years) i has never experienced that. taste was good, employee attitude was "meh"... you know they're getting the hourly pay either way. read more

Service is wonderful, very helpful. The atmosphere is very laid back. The burritos are amazing! Very filling, I could only finish half it was so large! read more

This was my first time trying Chipotle, and I can say it was actually delicious. I wouldn't have thought. Plus the atmosphere is relaxing. Easy to order and simple. Plus that queso and chips were bomb !!! Must try. The manager and employees seem to really enjoy working there. Which is a plus !!! read more

The staff gets 5 stars for speed and friendliness. Good job management! The food is not a knockout but I do enjoy that chicken burrito bowl enough to eat there weekly. It's perfect for a quick inexpensive lunch. read more

I have tried several times to order food through them online and my order has been cancelled 3-4 times in a row now. This place isn't what it used to be. read more

This location seriously needs to hire more people. They need to have 3 people on the line (2 preparers and 1 cashier) and two working on all togo orders. The lack of workers is going to seriously hurt this location. Corporate really needs to step in and help. read more

THE NORTHSHORE FINALLY HAS A CHIPOTLE!!! This place is always good, and always fast for how crowded it is every single time we go. Always always always crowded, and always amazing. Everyone is always polite and smiling. Tacos and burritos always awesome, queso not so much (I think that's a chipotle problem though, I read that is every single one). We've been at least five times and it's been open maybe a month and we plan to go back several more! read more

first visit = last visit this wasn't just the worst restaurant i've ever been to, it's the worst food i've ever eaten. i would have preferred to dine on stale bread with ketchup. lime rice? zero lime flavor. steak? dredged in seasoning with the consistency of talcum powder. queso? let me guess.. water and flour with a yellow "cheez" flavoring. chips? laughably stale. even the fountain drinks were flat. i have absolutely no idea why anyone would go here twice. ¯\_(ツ)_/¯ read more

My husband and I recently decided we would make a point of trying Chipotle's since we like 'fresh' and we've never been there. Yes, I know it is fast food, but ...... After searching unsuccessfully for a complete menu, I was reminded what's stopped us from going there! Yes, I can see tacos, salads, etc., but no specific menu items, prices. Guess we aren't going there unless/until Chipotle posts complete menus. What a way to run a restaurant. read more

I'm not a fast food person at all, but this place has fresh ingredients at a decent price. I ordered the steak bowl. It's nice to know that I can get "real" food on the go. The place was clean and the staff were very quick and thorough. read more

Fresh is best! One of my go-to favs. If you've come here looking for authentic Mexican then you'll be gravely disappointed. Perhaps you need to reconsider you own expectations of American Mexican anyways. This is a great spot. Fantastic salsas and a hearty healthy meal. So glad that Mandeville was lucky enough to get one of these gems! read more

I love Chipotle GRILL. This location is alright. But the one in Slidell is 100% better. They put citrus juices and seasoning on the chips. Taste way better. They also do have as much fat in their steak. So all in all it's good, but if you have the time, I'd take the drive to Slidell. read more

Honestly, I hated it. I barley put any food in my burrito and it fell apart almost immediately and got all Over me. I paid 14 dollars for a burrito I couldn't even eat? The guac is too much. I wasn't asking to drown in guac. Will probably not go back. read more

I love chipotle so much - but this location was such a let-down (I travel for work and have been to quite a few locations). The rice was over cooked, no flavor, the guacamole was not fresh, I asked for extra cheese and all I got was a tiny pinch. The chicken was also hard and chewy, not enjoyable at all. I hope the reviews on here will help them to improve. read more

Service was fantastic, i mean every employee had a good attitude and all were very respectful, only issue is portion sizes; they dont put a whole lot of meat really but other than that im impressed read more

This Chipotle really impressed me today with customer service. I went to order my bowl and there was a man checking all the food with a thermometer. Didn't think anything of it just thought it might be health department. Well when I ordered carnitas the server told me they were out right now and would have some ready in 2 minutes. I didn't think anything of it and I really was craving this so I sat to wait. Maybe a minute later the server was telling me the carnitas was ready and calling me up to front of the line. Well the guy who was testing the food must've been the manager bc he immediately grabbed my husband and I to say that it was their mistake and he wanted to make it right. He took our order and told us to have a seat. He took it upon hisself to make our meals and brought them over with chips, guacamole and 2 drinks. On the house! I wasn't even mad about them being out of carnitas and I wasn't in a hurry so I was willing to wait. I truly can respect a business that takes customer satisfaction very serious and my food was perfect. I just hope I didn't get anyone in trouble read more