They are giving Teacher's free stuff for teacher appreciation week! Awesome! Avery is the best worker at this location! If he doesn't make your burrito, you've missed out! He is such a pleasant individual, and he deserves a raise! Thanks for the quality food! Lots of seating and natural light! read more

Chipotle Mexican Grill - Long lines! Fun Times! - Mexican Near Me - Xenia, Ohio

Won't open way past their opening time, always out of key items like tortillas, rice, cheese etc

This spot is always behind and slow. I ordered online and said I would pick it up in 30 min, and when I arrived there was a crowd of 15 people standing outside and I had to wait 40 min. I would go somewhere else. read more

Chipotle in Xenia is terrible. Orders are wrong 75% of the time. I just picked up a 2 person dinner. I had free chips and quac from my last incorrect order. I got home (14 minute drive) and one of the bowls is 100% wrong. I blame myself for not checking before I drove home because I know the probability of an incorrect order is really high. Over the past year, 5 out of 7 of my orders have been wrong. To make it worse, you can't call the store directly. Everything is automated. Currently, I'm texting "pepper" the virtual assistant. "Pepper" add a free burrito to my chipotle account- no! I want a refund for the wrong food that was given to me! I'm so frustrated and this is the absolute last straw for chipotle. Not only in Xenia, but every location. They've officially lost a once loyal customer. read more

My family and I stopped here on our way to kings island for one of the staff members to come out and say they were understaffed and wouldnt be able to serve us. We had to inform two other cars while others were pulling in. Normally I wouldn't make a review like this but I worked for chipotle and have opened with just myself and a manager while waiting for the rest of the crew to show up. I also know when they were there at least an hour hour and a half before hand because your shift starts before opening when your an opener. Just another reason to not come to the xenia one, bad service and rude workers. read more

WORST. Chipotle Xenia, you need to get new employees PRONTO. The past 5 times I have been in, I have been more and more disappointed by their rudeness towards customers and skimpy portions. Recently, they save chips, corn/tomato salsa for online orders only. They also only had spoons available inside, while I watched them package online orders smuggly with forks. This place is dirty and just so sad. This has got to be the worst location I've been to. read more

they gave me a lot of food for once and had everything available, W yum yum yum yum yum yum yum yum yum yum yum

The staff at this location were rude, untrained and the pork was 50% fat. They were sold out of 3 of my favorite ingredients instead of cooking they were standing around gossiping and doing nothing about the missing items. Also It's the dirtiest Chipotle I've ever been in! Should be shut down read more

Went here tonight, order a burrito and a steak bowl. The rice was EXTREMELY OLD ( very hard) meat was cold, and this place isn't like it use to be. For sure won't be returning to the Xenia location read more

There were about six or seven people standing around and nothing getting done. Don't waste your time because they sure will read more

The four stars are because it's chipotle! It's slow service, but so is every new chipotle. Use the online ordering app and skip the line, works great and saved me 10 minutes of standing! read more

Maybe at because it's a Monday night but this crew was on point! The customer service was excellent and the entire staff was extremely friendly. This is not my closest Chipotle but I may drive to this one in the future with service this great!! Thanks guys for an easy Monday night during a stressful kitchen remodel!! read more

Worst management on the face of the earth, horrible attitude, no work ethic and constantly on cell phones which make the orders take forever to receive. read more

My coworkers and I @ Jeff Schmitt Nissan frequent this location often every week and have had wonderful consistent carryout service. Recently around the breakroom enjoying our takeout one of my co-workers had an ingredient mistakenly added to their order that left it inedible for her. She was to embarrassed to call in to report the issue, so she asked me to be her advocate. So I did. I called and asked for a manager and was connected w/ Jim Davidson. Jim promptly offered to replace the meal and provide a coupon for an additional meal for our trouble! Thank you! Jim and your staff for removing any possible doubt that your company stands behind total customer satisfaction! We will continue to frequent this location w/o reservation!!! read more

The food and service here is and has been wonderful for me. It's a shame to see that others seem to have had some problems here. Luckily, I'm not one of those people. Also, if you don't know what to get and are looking at these reviews, try a steak burrito with brown rice, pinto beans, pico, corn, lettuce, and cheese. It's delicious. read more

Today was the only day I had shitty tacos from this joint I've only lived in Xenia for like 8 months and every other time I go here it's golden but not this time read more

Chipotle Mexican Grill - This was the bullshit I got from chipotle today - Mexican Near Me - Xenia, Ohio

I love chipotle, but having been to many other locations this one is kinda sub par. The burritos taste fine but are often messy. Overall not bad, but there is room for improvement. read more

Chipotle Mexican Grill - My burrito was overfilled and the woman didn't wven ask I wanted it double wrapped or remade. This is't the only time either. - Mexican Near Me - Xenia, Ohio

A decent chipotle location. This is my closest chipotle so I stop by often and they're pretty good about portions, special requests, etc. This location used to be terrible about portion sizes and employees were pretty rude, but they've gotten much better recently. Not a 5 star chipotle, but great when you don't want to drive all the way to Beavercreek or Dayton for another chipotle location. read more

Slowest bunch of people! No sense of urgency. Been in line for 30 mins and several customers have left but these guys just do not show any sort of rush. Fast food? Not at all. 32 mins and still have 7 people ahead of me. 7 people might take them a while maybe midnight. Anyway I give up too. read more

Traveling Across the country and stopped here. It has the nicest employees and Shelly makes the best taco salad! Loved her!

It's Chipoltle. If you're looking for authentic mexican, you're at the wrong place. The store is on the wrong side of the highway and their business suffers for it (Walmart moved across the street and took the customers with it). Lucky for you, that means the lines stay pretty short. Other than that, this store is very normal for the company. read more

Chipotle...is chipotle...it chipotle....however, the staff here is really nice and this is the only location where you won't get an annoyed stare if you come in 4 minutes before close ....which I've done twice. read more

Initially I had given them a 2 Star but I am. Hanging it to 4 due to the change in staff at this location, the newer employees I have had a chance to order from are always friendly and patient even with complex orders. This is a great Chipotle location! read more

Submitted online order and they literally messed up the entire order... Very disappointed.

Slow service and they make there burritos much smaller and sloppier compared to other chipotles restaurants.

By far, my least favorite Chipotle location. They always seem to forget something on my orders, especially when I do it through the app. The portions are small and never seem to taste just right. read more

Great service. Friendly from the time you walk in the door. Staff is attentive and works diligently to keep the line moving. One of the best chipotles around. read more

Love love love chipotle! Its heaven in a bowl...the xenia location has their good days and their bad. Some days the bowls are loaded and made with love and sometimes not so loaded. read more

Terrible service put in an online order with a 8:15 pick up time here I am 9:00 and still no food the only good thing is I'm getting it free now. read more

I ordered a burrito with steak and I got about 5 of the smallest pieces you have ever seen, When I asked about the portion I was told that's all you get! Last time eating there! read more

Portions are consistently smaller than that of any other location. Chipotle is a favorite lunch spot of mine but I would steer clear of this one if you want your money's worth. read more

I went to this Chipotle for lunch a couple days ago and what I saw there lead me to write this review. I've never been the type to bash a good restaurant, especially since I eat there pretty frequently and love their food, but the degree of unprofessionalism that I witnessed there was appalling. While I was ordering, a large woman with pink hair (who appeared to be a manager!) laid hands on a small elderly coworker and shoved her against the bar; right in front of me and other customers! The woman she grabbed appeared to be hurt and I saw her crying as she walked away. It is not okay to treat people this way even if you are in a position of authority!! I thought about going back there today but decided against it. It's just an uncomfortable atmosphere there. read more