We placed an online order, and my girlfriend drove all the way from the Foothills to pick it up. When she got back to my office and we opened the food, the bowl we ordered had little to nothing inside. We were supposed to be sharing that one bowl, so she drove all the way back to have the order remade. When she got there, the person making the bowls was rude for no reason, even though the issue was clearly that the order wasn't made correctly the first time. My girlfriend was still polite about it and even apologized, but the employee completely disregarded her and just said, "What do you want?" I'm really not the type of person to complain. I usually just let things go, but this was honestly baffling. The food issue was frustrating enough, but the attitude and lack of customer service made it worse. Overall, it was a really disappointing experience and just horrible service. read more

Chipotle Mexican Grill - Mexican Near Me - Yuma, Arizona

Maybe it's because we decided to stop here after the first big weekend for desert rats. The place had a line full of 'em. Probably about 15 minutes just to get to the counter. Staff was patient and pleasant. Red Chimichurri was still wrong. Salad hit the spot today. Same underfinished cabinetry to house the Klipse speakers. I just really don't like the underfinished look; but, thanks for giving it a try. In, out and back in the road for the very last leg of our 7000 mile journey and we hadn't yet had Chipotle. Got it now. CritDicks read more

Chipotle Mexican Grill - The new cabinet work - Mexican Near Me - Yuma, Arizona

Come 2 hours before closing and they are out of the most basic things, it's happened more than a couple times and it's always this location, if this happens every night they need to make more of stuff read more

Floors weee dirty and they had just opened, staff wasn't very friendly at all. The inside looked like it was in the middle of a remodel, not sure if all the plywood around the drink station was permanent or temporary. The chairs were so uncomfortable I chose to stand. Food was probably a 4 out of 5 but not good enough to go back. read more

Very nice Chipotle in Yuma! Not too far from the highway, I stopped while passing through. It was during lunch hour and it was busy, but staff was nice and efficient. I had my usual vegan bowl, and it was perfect! This just might become my go-to spot in Yuma.... read more

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Staff were very rude and I don't appreciate being mocked by the front counter for my order, don't recommend.

Got the complete opposite, asked for extra and got less, asked for red chili sauce and got none, asked for a side of pico and got a side of corn. read more

Chipotle Mexican Grill - Inaccurate Order - Mexican Near Me - Yuma, Arizona

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So we ordered two-three taco meals, extra chicken and guacamole, no drinks, rice, beans, no anything and were charged $35.00. Are you kidding me!?! We won't be back. After complaining about other Chipotles skimping on meat portions over several years at different locations we have finally had enough. If you're not too busy choking on the price you pay you might enjoy your Easter egg hunt for a sliver of meat. Like being gouged? Enjoy your next Chipotle meal. read more

We came in after a long day of driving expecting a nice, big burrito. We get in--uh oh. The tortilla machine is down (they couldn't make our burrito). We were feeling down, but a lovely employee--Jordan--uplifted us; he was the wind beneath our wings. Jordan changed our entire experience. We could've sulked in the sorrow of not getting our burrito, but because of Jordan, all was well. He was super apologetic and understanding. Nice job Chipotle for hiring this heaven-sent angel! read more

Not sure why all the low stars! Wanted something healthier on a roar trip and so we stopped here. Food was cooked and fresh. The dining room was clean and picked up! The team dishing up were nice and polite! Thank you all so much- I'm sure we will be back on another road trip read more

Yuckkkkkkkkkk!!! They didnt have a lot of the major things like steak and guac, mind you this was at 7pm on a tuesday. The line was so dirty, they had a lot of staff but it seems like no one cleans up. The chips were stale AND WET?? thats disgusting. evil vibes in the restaurant read more

We love chipotle. This location is so gross! We walked in and saw the floor with trash on it, window sills very dirty and the bathrooms i couldn't use because of the filth. If this was my first experience Id never return Please someone do an audit of this location!!!! read more

If you're passing through Yuma avoid this at all costs! Steak was unable to chew through, small portions, dirty store, took over 10 minutes to check out. Tortilla was stale, out of majority of products. I love Chipotle but unfortunately I'll be not eating there for a while. read more

very little portions for the price, i paid for double chicken and gave me burnt chicken with only one scoop

Have to give a shout out to Jazmine! super personable to my family and I and the food is great of course! inside is pretty cool too. thank you Jazmine! read more

I've been ordering Chipotle bowls from this location repeatedly, but I've noticed that they're often barely filled with food. The bowls I receive are barely filled with ingredients, which doesn't justify the price of around $19. I kindly request that Chipotle improves the quality of their bowls to make them more worth the cost. read more

8:15pm on 12/21/24 (close at 10pm), out of veggies, out of steak, out of guac.... And no intention on making any more for today. Really? After reading other reviews about this place, I'm not the only one who's noticed this common problem. Do yourself a favor & go over to In n Out or Chick Filet instead. read more

When in for dinner and ask for 3 meats the manager Carla said we could not do that. We got the same order for the past few years there every time she was rude we ended up just leaving saying forget it. It wasn't very clean at all inside. We went to the other chipotle and got the 3 meats bowl with no problems. Will not got back to this chipotle again. They honestly don't even deserve a one star. read more

It was the best chipotle I've had since a while the floors were a little bit messy but everything else was good!!

We always stop at this location when traveling to CA, but today it was so dirty that I might not go back! Food was fine, but trash was full, floors were dirty, windows were dirty, as were bathrooms...it wasn't even during peak hours! read more

Horrible experience! Out of Rice & Beans! The dining area was absolutely disgusting! The trash cans were overflowing! The quality of food was complete blah! My Over all visit was a complete disaster! read more

NO BLACKor PINTO BEANS-NO CORN .... it was 2:30pm on wednesday.... during peak season...... BAD MANAGEMENT.... I don't even what to say, I am stunned and won't come back to this location read more

Love this location freshness of food and amazing customer service. I ordered a bowl with large side of avocado with chips which were so fresh and delicious. Had s great time ordering and very satisfied with my bowl. No photos of my bowl after long hours of driving I ate it so fast. Had s positive experience highly recommend it a visit if your ever in Yuma. read more

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Chipotle gets a bad rap, in my humble opinion. Hey, it's a fast-food place, and the owners make the effort to source the best stuff they can. For that reason alone, the value can't be beat. Sure, there is always Del Taco and Jack in the Box tacos for less money, but are they really good for you? I always order the Salad. Piled high with Pollo Asado, it is a delight with all the fixins! Every time I have this, I feel full but not stuffed, and good in the knowledge that it is a healthy alternative to so many worse choices. The workers are efficient, and, given that they live in Yuma, generally in good spirits! Is this gourmet? No, but for a few bucks, you can get a healthy meal made with fresh ingredients that you point out to the workers. "A little more chicken? Sure, sir. No problem." I am definitely a fan, and will be stopping by here every time I am passing through the Yuma area. read more

Chipotle Mexican Grill - Convenient mall location - Mexican Near Me - Yuma, Arizona

With all the food places around, I would avoid this place. They were out of everything, even Lettus ( no that's not a typo it's how they spelled it. Dirty restaurant, super slow, poor customer service! We were passing through and didn't have all day. Cashier was so rude. Just terrible. She tried to defend her terrible behavior. Should have left and went to Chick fil A. Do better! read more

Pretty ridiculous that their doors are locked at 9:48 when they say they close at 10. No wonder this place has horrible reviews

Website said that they were doing a special for Veterans Day and they would not honor it. That is very lame.

The food is good, but the service is not great. Be prepared to be served the wrong food if you place a to-go order. If your order is wrong they will tell you to call corporate. Kinda wild that they can't just help you out at the restaurant. read more

Two of our kids had a school fundraiser here, so that's what's for dinner...and it wasn't a bad time at all. Walking in, we were met by stainless steel tabletops, circular bar-style seating in an open loft-like atmosphere, and a busy but attentive staff. We ordered a kid's meal, a steak and a chicken bowl with sides of guacamole and a steak burrito. Also, an order of large chips and two cup-things of queso (chip dip). I ordered everything in my chicken bowl (because why not?) and it looked and tasted like a hot mess, which I didn't mind. The queso dip was both zingy and tangy and warm, everything else tasted fresh as it all was made in front of us. Of course, leftovers... Free WIFI, and bring a sweater maybe, this store was kinda chilly. Overall, it's worth considering...good eats! read more

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Chipotle's app makes it easy and safe to get healthier food fast when on a road trip in this age of Covid. Eating in a dining room was not an option. As we approached Yuma, my family used the app to pick our food and choose a pick up time. My husband went inside to fetch the order. It was a good thing he checked the bag while inside because our chips had been left out, but that was quickly remedied. The order was otherwise fine, the ingredients tasty and fresh. read more

This establish is in violation of federal law. On April 18, 2020 the FDA announced an EUA for face masks. Per federal law, pertaining to drugs and devices approved under an EUA: Title 21 U.S.C. § 360bbb-3(e)(1)(A)(ii)(I-III) of the Federal Food, Drug, and Cosmetic Act (FD&C Act) states: individuals to whom the product is administered are informed-- (I) that the Secretary [of Health and Human Services] has authorized the emergency use of the product; (II) of the significant known and potential benefits and risks of such use, and of the extent to which such benefits and risks are unknown; and (III) of the option to accept or refuse administration of the product, of the consequences, if any, of refusing administration of the product, and of the alternatives to the product that are available and of their benefits and risks. See bullet (III) OF THE RIGHT TO ACCEPT OR REFUSE. I challenge the management of this establish as to declare whether or not they have offered their employees the option to refuse without repercussions. read more

Treated like second class because I'm not Hispanic, they were done making fajitas at 7 when they close at 10, or that's the lie they told me. They put there promo expenses steak where the regular stake is and hide the regular steak so you pay extra without knowing. They aren't worth going to if you white, they discriminate. read more

This is my go to Chipotle in Yuma. Consistent, good flavor, good service. I've never had to wait too long to pick up a carryout order and the food has always been good. If you get the employee with a heavier hand you'll find yourself with a very nice bowl. They recently rolled out the riced cauliflower which is a nice change from the normal rice but it is on the softer side. They might want to think about adding it on top of the bowl rather than on the bottom or on the side so people can appreciate the taste. Overall this is a solid location. They've got some indoor seating that is spaced out although not my thing, for those who want to dine in, the option is there. read more

So I've been here quite a bit. While going inside is okay, if you do a take out order you are 100% guaranteed to have your order wrong. Also the chip are stale about 50% of the time. I don't know if shorting people on their orders is part of their cost saving program but it's lame to order and pay extra and not get it. Can the manager or someone in authority do some sort of quality control. Is it just the Yuma locations that suck? Or is this nation wide. You guys can do better. read more

Service was okay but the portions were very small. I ordered 2 bowls and both very small. Really sad to be spending 20$ and be hungry 20 min later. My wife got carnitas and there was a very little amount of meat. What there was of meat was all fat. There were 2 very large pieces of fat. Extremely disappointing... read more

Chipotle Mexican Grill - Mexican Near Me - Yuma, Arizona

Normally I love chipotle and I come here when i'm driving back to Cali from Yuma. Portions are typically large with full scoops all the time but NOT HERE There was a good two inches on both sides of my bowl where they weren't filled???? I typically get a bowl so full with toppings they have to squeeze the lid on top. I get everything from rice beans meat veggies salsa corn sour cream avocado lettuce and cheese!!! how is the bowl NOT full after that? are you kidding me. I haven't had any bad service from employees here but i wouldn't say it's typically good either. But this isn't a place where i come for customer service but for a nice hearty bowl but I felt like I was felt a kids bowl so dissapointing TT I'm sure I could've asked for more rice etc when she placed them but I don't doubt they would've charged me for extra. Normally places pack on the rice etc so they have less space to put meat etc which i don't mind but this place gave me a scoop that didn't even fill the bottom of the bowl. Also why do I pay for adding guacamole when you give me a table spoon of it on top of my bowl???????? oh and to the other reviewers complaining about people not wearing masks while eating at the table of course how are they supposed to eat with a mask on? leave your mask on until you start eating stop being so picky. read more

I can't say I have had a bad experience at any Chipotle's. This one was no different. They whipped out my burrito bowl pretty fast and it was pretty good. There is not much else to say. I would suggest this place to others and I would eat here again. read more

No salad at 6:40 PM?! Slow service and not really very caring. The place is really quite dirty, I realized as I left the restaurant. To top it off I was sick the next day. It feels like food poisoning. I've been coming here for years, but that was my last visit. read more

If I can rate this with no stars I would! This was my second time coming to this location. My first time was amazing! My second time was so awful! I took my food to go and ate in my car. When I opened the the bag the red salsa was spilt all over. I ordered a quesadilla with three sides. The quesadilla was so sloppy made that I cutting even brake it apart and when I did it all collapsed into mush. I was beyond irritated. I took it back inside and expressed my frustration and the manager Estaban was empathetic and said he will re- do my order. The girls who originally made my food Christine, Danielle, Alyssa asked what was the order. All of the walked away, huddled. and made smart remark in a different language Spanish to be exact and said "it's just food". I said excuse me out loud! Very unprofessional! Disrespectful! I paid almost $20 for my order and for them to have the audacity to make such remark. I called corporate and reported this issue! Manners or respect don't exist at this location. I will never be visiting this location. read more

This chipotle charges 2 points for cheese which ups there 3 point menu to a full veggie burrito if you get cheese. (Our order was bean/cheese/rice). After speaking with the manager and telling him his store is unique and I've never been charged like that before, he did nothing but shrugged and offered no explanation.. We ordered a bean and cheese burrito which was charged as a 3 point combo instead of 2 sides as well. Which is a difference of $3.45.. read more

Chipotle Mexican Grill - Mexican Near Me - Yuma, Arizona