I am a fairly new rider and recently acquired a HD street glide. I brought it in to Gilby's for an…read moreinspection, oil change, and to check out the air suspension that wasn't working and a couple other small things. I spoke with Shane on the phone before coming in and in person when dropping off and picking up my bike. In every conversation and interaction, I felt comfortable and got genuine, honest, great vibes. Shane called just 1.5 days after I dropped it off and told me it was ready to pick up. I was pleasantly surprised. Then, when he explained what they did (and what they didn't need to do), and the cost, I was shocked! Prior to dropping it off, we had discussed a few options for the air suspension, depending on what the issue was. Plus, I had explained I was a new rider and that the bike was new to me; so being a green, female rider without a lot of bike knowledge and an unknown issue, I expected the worst.... But that was not what Gilby's provided. They were honest about what the issue was and what they didn't need to do and they gave me a fair and reasonable price. They had every opportunity to overcharge me or get more out of me, but they didn't. Finally, when I went to pick it up, they had washed it! I couldn't be happier with the work Gilby's did, but even more, with the way they treated me. I will absolutely be going here for any/all future bike needs and will recommend them to everyone. Thank you for being honest and real, and for doing great work!

Gilby's Street Department does honest, high-quality work. The team has some of the most hard…read moreworking people around, and you won't leave disappointed. They will go the extra mile to get the job done - from a custom paint job to basic tune up. Best place to go in the area.