The first spot to open in the area. Second in kk e for my strawberry malt. Friendly service good…read moreice cream and don't forget the chili dogs.

Great place. Everything is fresh and very good. The owner and the staff are excellent and very…read morecustomer friendly.

What better way to wrap up date night while the temperature outdoors is a sweltering 28 degrees?…read moreHandel's Homemade Ice Cream, of course! We absolutely love this establishment! Many flavors to choose from with several that rotate in with the staple menu items. We are happy Handel's is open year-round as well as having a drive-thru available during undesirable weather (especially during the Winter months). Win-win...

Got here 15 minutes before they closed, the girl who "helped" us seemed more concerned with…read morecomplaining to the other girls inside about whatever instead of helping customers. Needless to say, the girls were all around rude to all the customers waiting in line. 25 minutes for 4 things of ice cream, by the time we left the first 2 items that were given to us were pretty melted. All around disappointed. We were all very patient with them, but we could all see the 2 main ones throwing their hands in the air, and on their hips and the eye rolls. Slamming the window shut every time didn't help the situation either. Not a good look for this establishmen.

How am I just hearing about this place? This place has such…read morea "regular" vibe to it. It's an order at the counter and pickup at the counter place and man they know what they're doing. We went for ice cream and fries and man oh man - does this place have just that! The ice cream selections were amazing and the fries were perfectly salty and crunchy. I saw they had a nice sized soup menu so had to try out the minestrone. We tried the death by chocolate, Cookie Monster and the Superman for ice cream and wow did they all pack an awesome flavor. What I really booted about it this place was that they had toys and drawing for all our littles to keep them entertained. They even had a little Christmas craft bag for us! It was very thoughtful and extremely nice to have for our littles. It's small things like this that really show me how much they value their customers. Amazing place. We will be back!

We ordered via Grubhub. I'll share the positive first. This is an ice cream place and the…read moremilkshakes we got were fantastic. But that's all can say in support of this place. We ordered one Philly cheesesteak and one Philly chicken. Both of them listed all the toppings you'd expect on a Philly in the description, but then forced you to choose an option which was one topping. I figured that must be some weird oversight in the way they laid out the order page, and there's no way they will make it with just one topping. But just to be safe I put in the notes at the bottom that I would like all toppings except mushrooms. Well sure enough we get our food and it has only the one single topping of onions that I was forced to select. So no peppers, cheese, mayo. Just dry meat and onion on bread. There's two other things I ordered. One was curly fries. You couldn't convince me that these weren't a week old. They were so stale it was hard to chew through them, felt like cardboard. The other was their fresh lemonade which they offered flavor syrup add-ins for. I chose passionfruit and it tasted like straight up lemonade, I could not taste any passiontruit at all. Like I said the ice cream was great and l also felt the price was reasonable, but I would not advise getting actual food here. Editing to add: Thank you for the response Emily, I hate to ever have to write a bad review but it's always appreciated to know that problems are taken seriously! If we are ever in town again we will be sure to stop by for some ice cream.

12/26 9:46 pm…read more Walked up to the door at 9:46. Seeking to satisfy my late night craving. (They're open until 10) And then as we walk up to the door while the lights inside are still on (mostly because they were still open) the workers inside see us and decide to turn off the lights and close as I lay my hand on the door. They retreated into the back to hide. As soon as we get back to the car they came back out. 0/10. Can't beat that customer service.

You know what's great about my mom? Everything. Like... Really--…read moreEVERYTHING. Why, just a glance over to the side, and I can glimpse the NES she bought me back when I was in grade school, oh, so many years ago. But, having the world's best mom comes with a tradeoff or two. Of note, how do you best show your appreciation on her birthday? Especially when you have only TWO HOURS to get something. Well, I've thrown the dice and bought her a cake. The idea to go out and buy one pre-made at Cold Stone Creamery came in a sudden flash. But it was a good one. I'll admit the pricetag for the cake was a bit more than I was expecting, but I'm already convinced it's worth it. The cake we bought was called 'the midnight delight'. It was the chocolate lover's ultimate cake. Chocolate frosting. Chocolate ice cream. Chocolate candy shells. And of course... chocolate cake filling. When I saw it for sale in Cold Stone Creamery's fridge, it took me all of 10 seconds to decide that this was the one. Better still? The staffers at Cold Stone tonight were AWESOME. The cake selection was actually guided by Zoe, while Lily took care of the cash register. Then, under the guidance of the manager, Brenda, the three of them set out to add that extra je ne sais quoi to make the cake absolutely fabulous. They used a very charming variant of pink for the, 'Happy Birthday Mom!!' lettering, lightly accented the cake with pink sparkles, and rounded it off with strategically placed pink candles encircling the cake's perimeter. Me and the family are planning on unveiling mom's cake and presents in two hours around midnight, but I'm very confident it's going to go well. And a large thanks goes out to Brenda, Lily, and Zoe and Cold Stone Creamery for helping us along the way!

My granddaughter informed them that she has a tree nut and coconut alLeroy and asked them to wash…read moretheir hands and wash the ice cream scoop before making her selection due to contamination. Apparently they did not do it as she went into resp distress and ended up in immediate care . She had a rebound and had to have too epie shots to recover. Avoid if you have allergies as it's not worth your life.

Charming, quiet, elegant. Ice cream was lovely (got a small soft ice cream twist and a medium…read morebutter pecan). Service was sweet. Romantic setting for a simple ice cream with my husband. We had a lovely time. For all the tacky, loud, neon-y places with meh ice cream...do yourself a favor and come enjoy a delicious ice cream here and enjoy the experience. OPEN UNTIL 10!!!!!

definitely a good quality, great tasting doughnut. They have so many different options to choose…read morefrom that. You will literally want every single one of them great atmosphere great people working with great service 10 out of 10 would highly recommend.

I just wanted to say that usually customer service is great but today it was even better than…read morenormal, and I found Frankie made my experience getting ice cream even better

We have always gotten excellent service and the best ice cream around. I love going to Netty's and…read morethe only thing that could be better is if they were open year round! :)

I've only been here for the ice cream, but it's great! I love that they have a drive thru.read more

We were in the area and stopped here after dinner. Wow, what a selection it was hard to make a…read moredecision. My husband had a small chocolate soft serve, he said it was good and I could tell it was a generous portion. I had the Key Lime Dole Whip, yum, very refreshing. We were quickly served and if you want to eat there, a few outside tables are available.

Penguin Palace is summer. Ice cream stands like are a part of Ohio culture and Penguin Palace is…read moreone of the good ones. Good soft serve ice cream, fun sundae, and a few extras. Their ice cream is four stars. Nothing wrong with it, but nothing to blow you away. The Peanut Butter Delight, the Funky Monkey, and the Pecan Joy are excellent sundaes. The kids like the Blue Moon and Unicorn sundaes. Dole Whip is great if you have dietary restrictions. It hits the spot if you want soft serve. But the atmosphere and the staff are everything. This a part of the neighborhood. When we eat here, literally half the time we see neighbors or classmates. People walk up or drive over. They bring their dogs and everyone wants to pet them. The kids play games while they wait. The staff is mostly local students and they are patient, friendly, and good at their jobs. They listen while my kids take 45 seconds to explain their order. They always remember extra napkins. They'll throw a cone on top of the sundae. Penguin Palace understands the assignment. They are an important part of our neighborhood and an essential part of summer.

I had not been in fifteen years but was visiting town and wanted to revisit my childhood. This was…read moreon a relatively cool day in April so no crowd. The soft serve is fairly average but the experience is elevated by the pricing - I got a sundae, cone, and two bottles of water for $9. This is unfathomable to me in 2026, particularly with the size of a small cone for $2.60. It just feels like a throwback. Friendly teenagers working collecting tips for college, cash only (I'm sure bad for many but nostalgic for me), the hand drawn signs. I just really enjoyed it. As I did back when I was in high school 25 years ago.

My first time stopping at Mr Freeze this year which is my Achilles heel for soft serve ice cream. A…read morevery popular location in the area for soft serve. Portions and size wise are very fare for the money.service is usually fast once you get to the window. Servers are always young lady's going to college and are very friendly. There's not a bad item on the menu which at one time or the other I have tried. My opinion the best place to have soft serve ice cream and many just hang out in the parking lot.

Today was the second time l have been to Coneyz. Both times the service was GREAT!!!! Both times…read morethe chili dogs were some of the best I've ever had. But......BOTH TIMES THE DIET COKE WAS EXPIRED!!!!

This is a TERRIFIC place for ice cream treats. I became a frequent customer last season. Each…read moretime I was there, someone always ordered the chili dog combo and I always thought I was going to try it the next time - but ice cream always won out. Maybe this is the season I'll try it... w ice cream on the side!!