She hemmed my daughter's prom dress in three days. She was very patient and careful pinning the hem…read moreand making sure it was even, and even fixed a broken hook. Quick turnaround, very pleasant to work with, would definitely use again.

From the owner: You can expect reasonable prices and quality work.read more

Betsy replaced a zipper in a jacket for me at a reasonable price. She did an excellent job as she…read morealways does!

Two pairs of new blue jeans to shorten. Called her and got detailed instructions on what time to…read morestop by and where she is located. Very pleasant lady. She sent me a text when they were done and the pick up was ideal. Highly recommend.

I am a HUGE FAN. When I lived in LA, I had the very-bestest…read moreof the best alteration person. When I relocated to STL, I checked out the Yelp reviews of all area contenders. Alexandra's didn't have a ton of photos, but the language in previous reviews pointed me in their direction. The shop is co-located with a hair salon. I'm not sure if the hair salon keeps the same hours, but I posted a photo of Alexandra's hours here on Yelp. Double check before heading their way. They work SUPER hard to make alterations to your specifications. They will also make recommendations according to your garment's material(s) and what they have seen work and not work before. They have worked magic on my dresses, taken in jeans, and altered tops, hems, gowns, quilts, and more for me. They truly can do it all. The shop ladies are extremely friendly in a no-nonsense kind of way.....does that make sense? What I mean is - It seems like everyone in the area takes their items there, so they STAY busy. They have to stop working on their current project to help you, so it's usually less chit chat and more, "Go in and try it on." As I write this in 6/2025, I think the current return time os 8/2025. Keep in mind, June is right after prom season and right in the middle of wedding season. If I knew how to sew, I'd apply for part time basic work just to learn more from these ladies. The prices are reasonable. I always pay in cash as a nod to small business keeping more of monies earned. Lastly, check out my pictures of their seasonal "porch display." Most of the garments displayed are remnants of cloth these ladies fashioned into a dress. I KNOW the necklace paired with the winter dress was made with recycled buttons. I'll end how I began, "I'm a HUGE FAN."

Amazing work, quick turn around and super affordable. Customer service is great. Highly recommend.read more

My friends and I stopped here along our personal shop-hop. Built on a large plot of land on the…read moreedge of town. Well lit, much variety. Also had hand embroidery supplies. Large classroom facilities. Unique displays of fabrics. Staff was friendly, but busy. Lots to see.

It is a lovely shop with very helpful and friendly staff. I have stayed at the retreat center and…read morebought items in the shop. I think it is a wonderful place to visit and stay. The only issue is lack of internet access or even cell access...if you need to stay connected, you have to go outside or even get in your car and travel a mile or two but it is still a great place.

Although Dave gave such a warming response when I initially requested the service, that was not the…read moreexperience I received once I actually arrived. The seamstress was very curt and rude upon entry on the establishment. When she did come from around the back of the store, she abruptly snatched my daughter's dress out of my hand, took my request and gave me my yellow sip for pick up. End of discussion. The big problem came when it was time to grab the prom dress. Now in fairness, I was 8 minutes late to the location, since running around for this special event. However, I did call but when I received no answer, I figured that she was just busy. To my small heart attack, the establishment was closed. I was devasted to say the least! I would've really liked a phone call to say "Hey, I'm leaving soon", or "Are you still picking up the dress", something or anything for that matter. Especially seeing that it was a special event. I honestly, would've appreciated a little customer service moment, that would've made all the difference with being a first time customer. I will say that after I called my friend for help, she got in contact with the owner (I presume) and managed to get her to come back and open the shop so I can get my daughter's prom dress. Thank Goodness for good friends, right?!! I'm not sure if I would return or not but I'm definitely not using the place for urgent needs or special requests. Good customer service is really about those tiny steps to make every customer feel like they're appreciated for choosing your business, and I hope no one else has to go through this experience.

I went in to get my sleeves hemmed, and the process was very quick, affordable, and easy to work…read morewith. Thank you again!

I cannot recommend Michelle Ballard for bridal alterations. After paying $560 for a hem, bustle,…read moreand strap adjustments, my wife's gown was returned unwearable. We took the dress to a reputable bridal shop for a second opinion, and they confirmed the straps were shortened far beyond standard measurements for that size. Most disturbingly, when the dress wouldn't zip due to the over-shortened straps, Michelle's professional advice was for my wife to go on a 'strict diet' to fit into the dress. We have provided side-by-side photographic proof of the error to the business, but they have refused a full refund. If you are a bride-to-be, please be aware that if a technical mistake is made here, you may be blamed for it and left with a damaged dress and no recourse. We have filed a formal complaint with the Illinois Attorney General.

Michelle does excellent work! I have brought many of my items and of my son to her. Her prices are…read morevery reasonable. I don't want to go to anyone else. I am sure there isn't anyone better than her.

Good quality and always ready when you need it. Staff is Friendly and they have affordable prices.read more

A fellow brother in red recommended this cleaners to clean my Santa suit. I had used another…read morecleaner for a different suit and the fur had turned pink so I was pretty leery but it needed cleaning and I trusted my fr so I took it in. Oh my gosh! They did a wonderful job. The fur is Snow White and the red is vivid. I am so extremely happy with these guys. The suit looks amazing!

I've been using Irina's since I found her so many years ago! She keeps the family's wardrobe…read morefunctioning one thread at a time!

Found one yelp and I went for wedding dress alterations…read more Was able to communicate my needs on first visit I thought but on second visit there were things added to my dress I specifically asked not. All in all she was able to get me to my big day in the dress and for that I am grateful

This is the nicest Coin Laundry I've seen. All machines work, and you can tell the owner works at…read morekeeping it nice! I'd give this five stars on cleanliness alone!

Nice place to do your laundry, the machines work fine, the place smells nice and the owner is so…read morefriendly. I adding one star to the five, making it 6!