I went into Heritage Urgent care this morning in Victorville and was seen, treated and left in 1hr…read moreand 15 minutes. The staff from the receptionist to the doctor and nurses were very nice and pleasant to deal with. The doctor, since I was a cash paying patient, was very concerned about the drug cost he was recommending. He took the time to get me prices so I would know what it was going to cost ahead of time. This is not the first time I've been there. They have always been super nice and pleasant to deal with. Thank you for the best visit possible.

The RUDEST place- I've been here twice and every time the woman at the front is extremely rude and…read morealmost deliberately unhelpful. Go somewhere else.

Refuses to treat my father's gobladder, saying that they don't know what he's talking about when…read morethey clearly do know, they took blood from him and made him lose pounds, but refused to operate on him if they were real doctors and nurses that went to college they would operate him and know what they are doing.

I have found my new urgent care facility! Iam a veteran and was sent a link for in network…read morefacilities to go to for services and I picked this one. I was feeling horrible. The wait was decent but it's a medical clinic so you have to be patient. The staff was polite and helpful and I would highly recommend!!!!!

I was admitted on 3/7 with chest pain. All of the care I received here was excellent. The staff was…read moreresponsive and attentive. Everyone I met was friendly and genuinely seemed happy. Call lights were answered promptly, and the staff was very helpful and professional. My nurses were amazing, and one even offered to take me on a walk around the unit at midnight when I was feeling anxious. I really appreciated that. I work at a hospital (not this one), but would thoroughly recommend this hospital based on my experience. 10/10 :)

Absolutely LOVE the service that my family receives when we're visiting their urgent care facility…read more Service is FAST, staff is PROFESSIONAL and very attentive to the needs of their patients. I love the detail they give to caring for my family when we've visited.

The ER staff there is without doubt best staff.a d the ER treating doctor is absolutely…read moreprofessional and helpful..she is a great asset to that hospital.... Time in and out very fast... depends on ur injury.. I felt great about getten the whole experience. Thank you...

Dr. Joshua Musson is a great podiatrist. Had to get two ingrown toe nails removed. The staff was so…read morekind, I was only there for about one hour. The procedure wasn't painful at all, I was scared of the needles for the numbing part. Yet Dr. Joshua Musson was super gentle, and held a conversation to take my mind off of it. Excellent service. Thank you to the staff and Dr. Joshua Musson!

i've never went to a urgent care where everybody was so kind to me and there was actually no…read morewaiting. How is that possible? I actually brought a backpack filled with warm clothes even though it's hot outside I assume medical centers are cold and figured I'd be there forever and was actually there only minutes. The doctors are so smart. I totally trust them (so professional). My name is Donna James and I will let everyone I know my experience

Honestly I'm not sure why they have so many bad reviews. It's urgent care, so it's not perfect but…read morewe have always had a good experience when coming here. You can check wait times online and even put your name down without walking inside. The staff at check in is polite and always understanding. The doctor/nurses are knowledgeable and make every effort to help my kids feel as safe and comfortable as possible. I almost think it's a pediatrician sometimes with how kind they are. I've gone here once for myself and while the treatment was different they were still very kind and patient.

I do not like writing bad reviews on businesses, especially ones in the high desert as we already…read moreget a bad rep but I have to speak up. The front desk staff is nice and helpful. Dr Samuel Wilson is compassionate and kind. Unfortunately, Dr Arlene Braham is the issue at this facility. This doctor is rude and has no empathy. I do not recommend being treated by her. I'm rating this urgent care 5 stars because it's not the front desk nor the other doctor that's the issue, it's Dr. Arlene Braham. My advise is to avoid being treated by this provider. Edit: altered rating, I had a good experience since then with a different provider

I went to the urgent care with my husband. He wanted me to go into the room with him and I did. The…read morenurse proceed to tell me that the doctor only wanted one adult in the room at a time because that was the urgent care rule. I will not go back to this urgent.

100x YES!!! Everyone from the office staff to the nurses to the doctors are just incredibly caring…read moreand helpful!!!

Everyone is so friendly, really fast service and everyone is knowledgeable. The handful of times…read moreI've been at this urgent care, it really is the best quality of care.

Just don't , i'm a veteran and we are sometimes outsource to urgent cares if we're not near a…read morefacility. So I had to do that a couple of weeks ago and this clinic was one of them I could go to. I don't like to highlight too many things that are not necessarily nice. When the Dr came in she sneezed into her hand and remarked, "I'm tired" without washing her hands So just don't

Horrible experience haven't even seen my provider. And they scheduled me for an appt that had…read morenothing to do with the reason I went in. I will be changing my provider! & I wish the front desk would speak louder cant even hear half the shit they say.

Always clean...compassionate and fast! They also do follow up calls to check in on you since your…read morelast visit..

This urgent care is horrible. They took forever to get us to a room even though the front room…read morebarely had any people waiting. We finally made it to the room and waited at least 20 minutes to be seen. This is ridiculous and not great medical care.

very unprofessional waited three hours for a physical with an appointment,then they do the wrong…read morephysical and make me come in another day and waited over three hours

nurse practitioner kelly lewis - worst nurse to go to!! she is so unprofessional when i told her i…read morehad chest pain and asked to get blood work done to see of i was prone to a heartattack she laughed and said "your not going to have a heart attack" her staff are ridiculously rude cant ever get a hold of someone just to confirm an appointment!!! i don't know how she got her degree really!dont go here