What a fantastic 5 star urgent care. EVERYONE was friendly and caring I am so impressed. I fell and…read moremade a pretty big gash in my leg. Dr Sutton was painless and very knowledgeable. My 26 staples look very good. I really appreciate Dr Sutton and his total team. If you are injured this is a great place to make you feel better and get healthy again. Thanks again.

The RUDEST place- I've been here twice and every time the woman at the front is extremely rude and…read morealmost deliberately unhelpful. Go somewhere else.

Horrible experience haven't even seen my provider. And they scheduled me for an appt that had…read morenothing to do with the reason I went in. I will be changing my provider! & I wish the front desk would speak louder cant even hear half the shit they say.

Just don't , i'm a veteran and we are sometimes outsource to urgent cares if we're not near a…read morefacility. So I had to do that a couple of weeks ago and this clinic was one of them I could go to. I don't like to highlight too many things that are not necessarily nice. When the Dr came in she sneezed into her hand and remarked, "I'm tired" without washing her hands So just don't

The ER staff there is without doubt best staff.a d the ER treating doctor is absolutely…read moreprofessional and helpful..she is a great asset to that hospital.... Time in and out very fast... depends on ur injury.. I felt great about getten the whole experience. Thank you...

Dr. Joshua Musson is a great podiatrist. Had to get two ingrown toe nails removed. The staff was so…read morekind, I was only there for about one hour. The procedure wasn't painful at all, I was scared of the needles for the numbing part. Yet Dr. Joshua Musson was super gentle, and held a conversation to take my mind off of it. Excellent service. Thank you to the staff and Dr. Joshua Musson!

Honestly I'm not sure why they have so many bad reviews. It's urgent care, so it's not perfect but…read morewe have always had a good experience when coming here. You can check wait times online and even put your name down without walking inside. The staff at check in is polite and always understanding. The doctor/nurses are knowledgeable and make every effort to help my kids feel as safe and comfortable as possible. I almost think it's a pediatrician sometimes with how kind they are. I've gone here once for myself and while the treatment was different they were still very kind and patient.

i've never went to a urgent care where everybody was so kind to me and there was actually no…read morewaiting. How is that possible? I actually brought a backpack filled with warm clothes even though it's hot outside I assume medical centers are cold and figured I'd be there forever and was actually there only minutes. The doctors are so smart. I totally trust them (so professional). My name is Donna James and I will let everyone I know my experience

Honestly only been there two times and the first time I went I thought it was just because they…read morewere close to closing time but squeezed me in any way. The front staff is very nice and very attentive but the doctors are inconsiderate. They have no concept of time. I know when you go these places expect a wait but I mean honestly 2 hours is excessive in my opinion. Secondly, she came in and prescribed an antibiotic didn't give us a slip said it would be sent to the pharmacy and that was at 2 pm. 5 hours later nothing yet and has called the urgent care 3 times and waited on hold for longer than 20 mins to get an answer. They told me the order would be sent in one hour and I understand and get that they get backed up but maybe they need a better system or organization. No one should have waited this many hours for the medicine to be sent to the pharmacy especially when the pharmacy closes by 8 and the urgent closes at 8. If she was behind I honestly felt the doctor could have communicated it be there by end of the day or the next morning because they are back up. I mean at least I wouldn't have driven back to the pharmacy to check if it was ready yet. I am honestly so frustrated. I wouldn't recommend this pharmacy what's so ever. Those medical assistants deserve to work in less stressful and hostile environment . They were rude to me but they seemed so unhappy there all of them. Another thing I did like they give you a review paper to fill out at the end of your visit like it's pushed on it . This doctor doesn't listen at all she's asked 4 times the pharmacy I use I have to her and even confirmed when I called back she still choose to send to Walgreens when I specifically asked for CVS and I gave the address and street after all that the doctor still choose to send to the pharmacy she choose which is 25 mins from my house . The worst . I am so upset and I will never return. Why even ask where I want my prescription sent if your going do your own thing. Now driving to other side of town because she didn't want to be inconvenienced again. So I'm inconvenienced.

I was referred to this Urgent care to be seen for a perticular thing and when I walked in I was…read moreadvised that it was possible to accomplish but after I was seen and the insurance was ran, I was denied my medicatio.

if I could give zero stars I would. Horrible service !!! I work graveyard came in for my appt (…read morewhich I waited a month for) and I was told the dr called off!!! Excuse me a phone call would have been appreciated as I would of got some sleep before my shift instead of being told I can wait hours and maybe just maybe a dr can see me

This place is a joke I spent hour there because I was out of my diabetes meds and unable to get dr…read moreappointment after a hour was told if I want my meds go to emergency. My guess is it was 5 and they wanted to close not help me will never go back

My sister has been on various PIC line administered medications to attempt to kill MRSA. She was…read moreadmitted by Kaiser in Fontana. Her right leg below the knee and the remaining great toe were removed. She was having hallucinations, incredible confusion, and somewhat combative responses. Over the past 12 months, she has had a PIC line 6 times, obviously not killing the MRSA, hence the amputations. She continued to get worse the longer she was on this latest round. I kept saying the anabiotics seem to cause some actions not at all like her and she's kept saying her stomach hurt. So, Kaiser does a CT that says mile Alzheimer's, short term memory loss, but puts her on a med to treat schizophrenia, never notifying any family members, or did they just tell my psycho sister with short term memory loss. Like we are talking 42 phone calls, counted them, asking where she was how did she get there and why? 42 in 3 hours, but Kaiser ditches her, after only 2 rounds of physical therapy. We were told that she can't live alone again. She gets transferred to the Apple Valler Acute Care Center. They ask me if she had any mental issues. I said OCD and Bi-Polar. They ask about the schizophrenia. Mom & I were shocked & said never. I asked why. She said well the other evening, she saw puppies coming out of the walls. Last night, she was asking them why they couldn't see the blood running down the walls, and BHO & FJB gave her a bath, she said it was nothing sexual, but she knew it really happened. I was in shock, went in to see her and she went entirely ballistic, however she knows I signed the transfer paperwork. She looks at me and asks me to tell her the truth, did she have some sort of psychotiic breakdown because she thinks she is going insane, and she is terrified. Shortly thereafter, like Linda Blair in the Exocist, head spinning & green stuff coming out. She was vile. We had to leave as she kept trying to stand up. It is important to note, that She has not walked 26 days. The "Care Center" gave her 4 sessions of PT. All she can do is get to a standing position from the bed with a walker. She cannot even pivot, much less do a safe transfer. They have made her use a bed pan because she falls. I went home that night and Googled the antibiotic Vancomycin induced psychosis. It states that it can rarely cause neurotoxic effects including hallucinations, confusion and acute psychosis. Most commonly occurring in patients in kidney failure, where she is at stage 3. I called and asked them not to give her anymore, call the doctor. Mind you, they are contracted with Kaiser and have a Kaiser doctor assigned to them. They tell me they can't do this, the only way is to transfer her to St. Mary's in Apple Valley and they would transfer her to Kaiser in Fontana. Mom gets there and they have checked her into the ER. They take her back and do bloodwork, their diagnosis is that she had mild short term memory loss & get with her primary care doctor, and arranged for transport. I was flying up the Cajon Pass when I get a call from AMR. They were dispatching a transport call from St. Mary's to her home. Kaiser is supposed to provide a wheelchair & walker and take care of safety features. She is a retired 37-year Kaiser employee. She has nothing. The plan was to drop, literally drop her off at her home. I refuse the transfer & doing 85-90 mph, I fly into the ER after enough security checks I thought a body cavity check was needed. I had called Apple Valley Acute "Care Center" and ask if they have a transfer order. She innocently answered, "well, I do have a note not to accept her back at all tonight and tomorrow morning, I don't know why." I wonder why Kaiser and the "Care Center" don't want her, she's acting psychotic. Why the HELL do they not consider the source, when I ask them to please contact a doctor, she is having a rare but ENTIRELY possible psychotic reaction to her antibiotics... St. Mary's said she was safe to be released. Did I mention she has no prosthetic leg. She just had the stitches removed. Apparently, when they were told that we refused to accept her at home due to that not being a safe transfer. We asked for her to be sent to Kaiser. The "Care Center" apparently were forced to take her back. Heck, they sent everything she had with her and had checked her out. They had no intention of taking her back. I called the "Care CENTER" this morning. All of the staff were in a meeting, but they would call me back. I had an appointment I had to go to, so I said ok. After 4 hours... I thought maybe they would have been setting up things with Kaiser, etc. I call, nope, can't even get with anyone in upper management. I have taken the information to contact the state board. I will file this with Kaiser. I will post this everywhere I can. I called her Primary Care doctor just before 5 last evening. I was told someone on her "Care Team" would reach out by end of day today, which is in 3 minutes..

So many bad reviews.... Yikes. Well mine is the total opposite ! Friendly staff, I go to see the…read moreamazing Ob doctor for my pregnancy Dr Moneke ! He has been my Dr for both pregnancies! He is just simply amazing. All the staff are very friendly ! May I mention St Mary Hospital in apple valley the labor and delivery nurses and postpartum unit were all just simply amazing !!! I highly recommend. Office is super clean, plenty of parking. Very nice medical offices ! Thank You Dr Moneke and staff ! Thank you to all the nurses in labor and delivery unit and postpartum St Mary Hospital Apple Valley!

I wanted to take a moment to express my sincere gratitude for the incredible care you continue to…read moreprovide to our parents, long time patients of Dr Milani. We see they way you and your staff quickly respond messages, the time you take to call them, and the genuine concern you show for their physical, emotional, and mental well‑being. They deeply appreciate your kindness and attention. They feel that you truly care for them as people--not just as patients--and that means more than you know. In fact, they trust and value you in ways that go far beyond a typical doctor-patient relationship. Your level of compassion and commitment is extraordinary, especially in a field as demanding and often underappreciated as primary care. Please know that your efforts make a real difference in their lives and in ours. Thank you for everything you do every day!

Unfortunately, this place is still not getting better. They finally answer their phones but now you…read morecan't have more "than two complaints per visit!" I've never heard of this before! Eddie, NP literally cuts me off the second I try to talk about more than one medical issue I am having. Not sure if they're being overworked but I have never felt like my health does not matter to someone. It's so disappointing and heartbreaking

i love this clinic, it radiates so much compassion and the workers are soso friendly!!read more

They robbed my daughter in law money process the credit card 3 times and told her they didn't but…read morelied showed in her credit card transactions 2 charges she didn't authorize and one that was processes from another card. She told them they need to return it but was very rude about it. Patients beware they are doing fraud on people money. Stay away from this place. She called her bank and they help her out with the fraud the clinic was doing.

Jenna Holmes, P.A. for Dr. Earl is excellent! She is knowledgeable, efficient, thoroughly,…read morecompassionate and patient. She carefully listents to patient concerns with their health and conducts a thorough evaluation. Due to a change in my employer's insurance coverage I was unable to see her for five years but just returned with new coverage and ecstatic to be back under her quality medical care. I had her as my primary provider for years prior and received excellent care!

Holmes is great no complaints there. But Alexis is horrible rushed through the visit not really…read morelistening to what I had to say and seemed irritated. Then took over a week to look at my results, with me continuing to call after the week for my results and never receiving calls backs when told I would be. And the whole office doesn't seem to care about patients had me sitting in the waiting room for over 3 hours before finally seen and proceeded to eat lunch that was catered while still having a waiting room of patients VERY UNPROFESSIONAL. Don't book so many patients if you can't handle seeing them in a reasonable time. I will be SWITCHING my doctors and I don't recommend this office to anyone.