The food at this establishment was absolutely delicious. My chicken was cooked to perfection and…read morethe rice to cheese ratio was exactly what anyone could want. The service was more than satisfactory and we were taken care of immediately. The salsa bar was so much fun and I loved trying all the different types. The ambiance was amazing and the environment was so much fun!

Service was impeccable. Food was delicious. The ambience was wonderful. Don't be fooled by the bean…read moredip. They have a whole salsa bar if you care to look. But the bean dip was phenomenal and quite a different experience that I enjoyed. I don't understand all the bad reviews. This place is great. Please don't let these other reviews for you. I love this place so much. If I live closer, I come back every day of my life.

Not Authentic Mexican Food. I'm from the South West and I know. Won't go back again…read more They don know what Guacamole is made from.

I stayed @ the hotel across the street and mexican sounded great. I was able to sit outside and I…read moreloved it. My chips were nice and warm. The rice was cooked perfectly & I loved the peppers and onion with the chicken. I would for sure eat here again

First, let me begin by saying I'm not a Mexican food girlie but if I got to eat at El Ranchero…read moreevery day I would be. The service was wonderful & warm. Beautiful seating, lighting, & exceptionally clean. Oh & the service was five stars. The food though...I think I cried for a moment out of pure joy when they brought the Mexican street corn to our already overflowing table. My fiancé & I actually high fived over the fajitas texanas. The margaritas were so big i had to use two hands to hold my glass & I have zero complaints. To sum this up. I would live there if they let me.

I love El Ranchero. I've been a customer for years and through 3 location changes. It's my go too…read morefor Mexican food in the NRV. Down through the years I've never had any meal that wasn't a great experience. They have a great location and the restaurant is beautiful with an outside dining area. I order takeout a lot and I'm never disappointed. The dish that I order the most is the ACP Texcano. It's delicious and reheats very well. Recently I tried the Mango Habanero Wings and I think they are delicious. You get a great portion for the price. I would also recommend trying the white sauce with the chips and salsa. When eating in I've found the staff to be courteous and helpful.

We used to enjoy dining here, but the service and the quality of the food has dramatically…read moredecreased and we won't be going back. Today we waited for 15 minutes just to be seated. There were only six active tables in the restaurant and no one was in line in front or behind us. We just stood there for 15 minutes waiting to be acknowledged by the staff who walked by us several times. After finally being seated, we waited another 15-20 minutes before a server took our order, and this was only after I stood up to track one down! We finished our meal and waited an additional 15-20 minutes for someone to come check on us. I found four staff members hanging out by the check-in podium, completely oblivious. They didn't care. If the food here was great, or there was a huge crowd, then the wait times and the horrible service might be acceptable. But as it is, I think the only thing this place has going for it is it there is nothing else in Pulaski. Food: 2/10 Service: Used to be good, the last two times literally the worst I've ever had. 0/10 Will never eat here again.

Authentic Mexican gem in Pulaski, VA! We stopped in during a trip and were pleasantly surprised…read more The food was delicious, the service was excellent, and the relaxed ambiance made it even better. Would definitely come back again!

Phenominal service. Kayla greeted us at the door and took our order immediately. Had our food in…read moreunder 10 minutes and she was very sweet and made sure we had everything we needed and topped off our drinks. Will come back! Wonderful environment.

The food here was very good. We saw them in a strip center so we stopped in and checked them out…read more The place was very clean and very nicely decorated. Our waitress was quick and accurate. The portions were good size and everything was hot. Salsa was fresh. Chips could have been fresher. Don't miss the churros. They were good!

completely chill local Mexican joint... I started with a plate of 3 chicken enchiladas; hot [temp],…read moremedium spiced, well cheesed and great red sauce. those disappeared quickly. next up, plate of 3 carne asada tacos: tender beef, properly spiced, lightly dressed 'street style' with freshly chopped onion and cilantro. muy excellente. the plate of rice while delicious and freshly prepared was redundant--couldn't finish after the two great plates of entrees. Pacifico in bottles; servers could've been slightly more attentive. overall very good food and service, would recommend.

First clue, no hot sauce bottles on the table. Ordered a beer instead of marg based on that. Salsa…read moreokay. Chimichanga had no spice/ not much flavor at all. Service is bad unless you are a local. I'm suggesting travelers not to go there.

Wonderful staff, I am warmly welcomed every time no matter how busy it is. The chicken soup is…read moreprobably the best I've ever had and always makes me feel better on a bad day. Definitely a hidden gem of the area.

What a great find. Stopped in on a Wed night, as we were in the area on a trip. A great family…read moreowned place with very good house sauces and food. Attentive wait staff who let us relax and take our time!

The food is fresh the margaritas are amazing. We've never had bad service. It's my favorite Mexican…read morerestaurant in Radford and the NRV

Unfortunately, the service here was really disappointing. We waited a long time to get our food and…read moredrinks, and the staff seemed uninterested in helping or checking on us. When we did get assistance, it felt rushed and unfriendly. The food was okay, but the terrible service made the overall experience not worth it. Hopefully management can address this because the restaurant has potential, but the service definitely needs improvement. Terrible service.