Do not have your car taken to Smitty's collision. After sitting in the lot for 5 days I was told…read morethey could fix my car in 2 weeks. I needed a tire after hitting a pothole. Well I couldn't let my car sit another 2 weeks to get fixed I needed my car asap. I found another garage that would take my car and fix it in 2 days so I wanted to have it towed to them. Smitty wouldn't release my car till I paid a $1700. storage fee. They did nothing to my car other than let it sit in their lot for a week, it took a week for them to figure out all it needed was a tire. This is a scam to get insurance $$. That's why insurance rates are so high for everybody.

I've been taking my vehicles to Smitty's for over a decade and have always been taken care of…read morefairly and fully. From oil changes to full engine and transmission replacement, I've had nothing but great experiences with Smitty's

These guys are great! They under promised and over delivered. I had a minor repair that most repair…read moreshops would've charged me a couple thousand for and this was done under $1000 with great workmanship. The customer service is wonderful and they were faster than unexpected. I would totally recommend these guys.

There were more bad things happening then good throughout the whole process. In the beginning I…read moredropped my car off and a week goes by to find out my car was never seen or looked at and I had to constantly call cause I was never updated. Then little over a month later goes by I pick up my car to see my tailgate was still not right. I took it back and it looked like my car never moved to be fixed. At that point I was just done with everything and just wanted to be back in my own car.

In helping a neighbor through her vehicles body repair process, I became involved with Star…read moreCollision. It was a bit of a challenging situation due to the age of the vehicle and some initial communication difficulties for my neighbor. I decided to head over to the shop personally. I asked for Marie who had done the initial estimate . Marie came right out , greeted me pleasantly, brought me up to speed and kept me informed during the entire process. She said what she would do and she DID it ! They painstakingly searched for and found the necessary parts. The repair looks fantastic. My neighbor is delighted !

Where do I begin with this body shop. I took my car in as they are a Progressive partner and after…read morean accident they were the closest to my work. The whole adjustment process and scheduling was very issue free, but once they had my car all the issues started. Not only was I never notified of any extensions in how long my car would take there was 0 clear communication. A customer should never have to constantly call a body shop to get updates or clear answers. To give you an idea of how many times I had to call to get any kind of update as I was renting a car that is not free, they knew just from my phone number calling that it was me without even asking for any name. On the day my car was due to be done by end of day they called me after 430pm to let me know they had "forgotten" a bumper bracket and needed to order one so it would be another day. I'm sorry, but a bumper bracket missed??? I should also clarify and say that my car was not badly damaged and all of it was on my bumper. RIDICULOUS. So now another day I have to wait and they call to tell me it is FINALLY done. And I didn't have to actually call them. I go to the shop to pay my deductible owed and the receptionist tells me the progressive check that pays for the rest of my repair she doesn't have on file. (I handed this to her when I dropped my car off). So now I owe the whole bill of $3700 and they have no record of this check that I signed and handed to them with my keys when this all started. So they lost a $3000 check and now are telling me I have to pay and explaining how there's no possible way I gave them a check. OUTRAGEOUS HOW DO YOU LOOSE A CHECK FOR THAT AMOUNT!!! Needless to say the progressive adjuster had to come out and miraculously found it. I will never ever go back here and I have called my insurance company to persuade them they should not do business with this unorganized and not customer friendly shop. I work in the hotel business and have many guests asking for car repair shops and will NEVER recommend this place.

I had a very successful interaction with PA Dent. My repair was done on time, under estimate, and…read morelooked great. The work was top-notch, and the owner was very friendly. If I ever need his services again, I will be a repeat customer.

I took my Mercedes Benz SL to PA Dent as I was very picky about who would repair the car. The car…read moreis a metallic grey and I was gold not an easy color match. The work that Bill provided is absolutely gorgeous. This guy is a jeweler and you could never tell it was not original. Many thanks to Bill and Tonya for an amazing job. I highly recommend them! Michael Seserko