I went in for a quote and was very pleased by Jayson who couldn't have been nicer. He told me to…read morecall or come back if I had any questions. I went back the following Friday to book the appointment, but had a simple question about the front spoiler. I was received by a different, older, unfriendly man. I was told Jayson was in the back, too busy and he couldn't get him. Furthermore, this man couldn't help me because he didn't write the initial quote up. The worst part is, he told me I should know better than to come in on a Friday because that is when all cars are being picked up and they are too busy to discuss anything with me. He was extremely rude and frazzled. I was the only person in the waiting area at the time and told him I was not in a rush. I explained that I wasn't in the auto body business and could not have known that Friday's were a bad day to ask a question. If he was nicer, I would have gladly came back on a better day. Needless to say, I went elsewhere and they lost my business for ever. I was beyond blown away how someone in a customer service business could treat someone so poorly. If one person can't handle the front desk on a Friday, then perhaps they should higher someone else.

Jason and the staff at Community Collision were great to work with. I walked into their shop Monday…read moreafternoon asking for a front drivers side fender liner and attachment clips. Jason immediately went outside and wrote down my vehicles information and returned to his computer. I was there for no more than fifteen minutes and Jason said he located the part and would call me when it was in. He stated total time spent would be no more than twenty minutes. Jason called me yesterday morning stating the part was in. I drove to the shop and the install was started immediately. Total time spent twenty minutes. Thank you Jason. Excellent customer service and pricing! Definitely recommend this shop.

After doing a lot of research on the best collision center, I decided to give High Street Collision…read morea try. From the moment I walked in, Brian, the owner, made me feel at ease with the process and the timeline. He has been in business for many years and it shows. They did a great job fixing my Lexus broken front bumper and grill. He kept me informed while my car was being worked on and even finished ahead of schedule. He even returned the car washed which was so nice! I highly recommend High Street Collision Center.

Brian is fixed my car multiple times (multiple different cars) after fender benders and some more…read morethan fender benders. I can't say enough about this shop. Their work is perfect, Brian communicates every step of the way and it makes a frustrating situation much easier to deal with. I will never go anywhere else. It gives me peace of mind to know that I'm getting excellent service and trustworthy pricing that I don't have to second-guess.

They were hired to repair a 2010 Dodge Ram Truck due to a head on collision with a deer. The total…read moreamount of the job was almost $9,000 dollars, the entire experience was horrible. I dealt with Bob Christine, the owner. He and his company are the worst body shop I have ever used and come across. He will lie right to your face without any hesitation and remorse. He told me that he was a direct repair facility with Travelers, which he is not. Further he does not even do much work with Travelers. Advised he would act as our advocate in dealing with insurance co, as he was skilled and had experience to protect our interests, instead, he was acting in the best efforts of insurance co. Example, the "missed" numerous items that was damaged, and I personally had to follow up with insurance after the job was "supposedly" completed to get paid. Basically, I had to the body shops job. Advised the repair would take about 10 to 12 days, in reality it took almost 6 weeks (42 days). They did NOT work on the truck continuously and only spent a few hours per day, even though he knew that I needed the truck as soon as possible. He could not care less that people need their cars. They replaced the hood and front grill, but scratched the hood and grill during or after installation. Did not fix scratches on the right side of truck. Barely did an inspection of truck and missed all kinds of damage (crack/hole in windshield, interior dash and doors scratched, interior cab liner stained, chrome wheels scratched and etc.) He admitted he spent about 5 minutes inspecting truck, even though he stated he would go over the truck with a fine tooth comb. They replaced a steering pump, but did not do it correctly and had to send it to dealer. I called dealer and they advised, they did not slide the pump on far enough on its brackets or holder..... a very simple thing..... the body shop does not have the skills to make any kind of mechanical repairs. Yet they represent to the insurance company and customer they can. Keep in mind insurance companies, want to get the truck repaired for the least amount of money, so they will prefer to have the body shop fix items rather than the mechanics at the dealers. Bob Christine and his company are horrible at providing updates and have attitudes and think they are doing you a favor. Never provided an estimate, stating that Travelers does not work in this manner, this was a lie. Never provided an invoice even though demanded. Finally at the threat of filing a law suit, and depositing the money to the courts, he finally gave me an alleged invoice (however its states on the document it is an estimate). Basically he gave me an estimate after the job was complete. I found out after the fact, it is very common for them to be late and miss their deadlines. I suspect they do this on purpose so they can make more money, charging for storage fees to insurance companies and etc. Stay away from Bob Christine and his companies, unless you want to be taken advantage of and do not need your car for weeks and weeks.

I called the American Auto Body after getting into a bit of a fender bender. Automatically, I was…read moregreeted by a friendly voice on the phone and told to come by that day. At the shop, the owner gave me a reasonable quote for my break light and offered his professional expertise regarding a few scratches on my car. He fixed what was necessary, but told me to go with a paint pen for the scratches, since it is less expensive, and even told me where I could purchase one. I genuinely appreciate both the kindness and professionalism at American Auto Body and would come here again!

From the owner: American Auto Body is a locally owned auto restoration shop that provides a complete range of…read morerepair and restoration solutions to get your vehicle looking better than ever

Had my 1971 Plymouth GTX restored a few years ago. Complete rotisserie restoration. Body work,…read morepaint, suspension, engine and drive line and interior. Body and paint laser straight. Fit and finish excellent. The quality of the restoration also excellent. I have referred Longvalley to many people.

Not sure why they bother to call themselves "Long Valley Auto body" when they don't do any auto…read morebody work. Restoration only.