I specifically searched for a local family owned company and was not disappointed. Ask for George !…read moreCustomer service from the first phone call to the maintenance service from tech George was top notch. I have 2 AC units & having fair transparent pricing is very important to me. I highly recommend cool zone.

I had an outstanding experience working with Cool Zone Air Conditioning & Heating. Dakota, Byron,…read moreand Tyler -- the incredible "three amigos" -- went above and beyond to help me during a very stressful situation. After a severe power surge at Desert Mountain, both of my Carrier heat pumps were completely blown out. With outside temperatures reaching 104 degrees, I was in a difficult position. The Cool Zone team immediately took action. Within just three days of ordering all necessary parts, they had everything installed and fully operational. Their work was nothing short of meticulous. Every part fit together perfectly, like a carefully assembled puzzle. Their professionalism, strong work ethic, and calm, organized approach turned a potentially terrible experience into a seamless, stress-free transition. I deeply admire and appreciate the service they provided. Thank you, Cool Zone Air -- well done to the entire team! David Smith

I've been using Larson for years and have always been happy with the service…read more Today, I woke up, and my AC unit was off. Tried breakers, etc. Called and they had a guy out to my place within 45 minutes on a Sunday. Now that is fast! Travis did an excellent job. Turns out a wire had fried. Got me back up and running. It was already up to 82 degrees (see photo), so it was not comfortable. It's now blowing cold air again. Thankfully, I won't have to go to the hotel tonight. Keep up the great work guys!

Travis and his associate from Larson Air Conditioning did an excellent job for us. They replaced…read moreour AC compressor, added sensors, signed us up for service, and took the time to walk us through everything clearly. They were both very nice, had great attitudes, and made the whole experience smooth and easy. We really appreciated their professionalism and would highly recommend working with them again.

Higi and Zach were absolute heros today! They did a beautiful job replacing my broken water heater…read moreand in a neat and timely manner. They explained to me what all the parts were and what to look out for in the future. So knowledgeable and professional! Highly recommend! I'm saving AHWA as a contact for any future needs. Shout out to Gary for a quick delivery and Jefferson for the quick and fair quotes. You all helped to save the day!

Daniel replaced the R/O filter and went over the instructions for my next steps. He was fast,…read morecourteous and professional! It was a pleasure to have him as my Technician.

My A/C wasn't cooling down very well so I called /texted to make an appointment to have it checked…read moreMatthew came out and worked on it for a couple hours checking it it came down to it just needed to be cleaned im so grateful he found the problem and it was an easy fix

It is with great pleasure that I write this review. CJ from…read moreIDEAL AIR CONDITIONING & INSULATION was at my home in Mesa, AZ on May 6,2026 to solve our cooling problem downstairs. He was very punctual, patient, professional, very honest and extremely knowledgeable. He completed the entire trouble shooting, diagnosis & repair, (Furnace Blower wheel and Blower motor) replacement expeditiously and at a fraction of the cost from other companies- a huge savings for us and most importantly, our unit is working perfectly!!. He also offered us a very affordable ongoing maintenance package. We have lived at our home for 12 yrs as first owner, several companies have done AC maintenance and repair jobs at our home with disappointing results. IDEAL AIR-CONDITIONING is truly "ideal" from the front desk dispatch staff to the very competent technician on the job site, it was a seamless and flawless experience!. I wholeheartedly recommend IDEAL AIR CONDITIONING & INSULATION for anyone in the valley with HVAC issues who needs a highly reputable company. Thank you "IDEAL AIR"

Very honest company!! Gerald gave me an approximate estimate over the phone and confirmed when he…read morecame out to house. He didn't try to upsale me on an expensive unit I didnt need. Install team was professional and courteous. They went above and beyond!! Will continue to use tgem for all my future hvac needs.

Absolutely the best service! The owner, George, and all his employees are so friendly, polite,…read moreprofessional, and honest. They've been taking good care of us for at least twenty years, and they'll continue to be our company forever! (Miles was our guy today, and he was great!)

Small, family owned local business that really pays attention to detail. Jeff, the owner, came out…read moreto do my a/c summer service. Was very punctual and very neat!! Took the time to really explain things to me. It's obvious that really cares about his customers. And his office staff are great to work with. Great pricing as well!! Finally, a reliable, skilled, trustworthy company to service my a/c!!!

This is our second time calling this company. Jeff was a hero again. Our thermostat stopped…read moreworking (just went blank), and I called him. He helped me troubleshoot the problem over the phone and when that didn't solve the issue, he came out to our house the same day. He was able to get us up and working by replacing a fuse. So happy with his company. I would happily recommend, and we will be calling him any time we have issues with our AC system. Thank you...

I would highly recommend this company , Carlos was great, my husband and I are very pleased with…read morethem, If your looking for a good company go with them you wont be disappointed

Got Carlos' number from the Nextdoor neighbor app. Called him and explained my situation. He was…read moreresponsive and looked into my warranty. Once he got the warranty info squared away, he scheduled me pretty quickly. My blower motor needed to be replaced plus I had maintenance done. Great guy, reliable, courteous, friendly, knowledgeable, and very well priced. I support small businesses and this is definitely a good one. I won't hesitate to recommend this company to anyone.

10/10 would recommend (again) -- this is my second time in a row hiring Biltmore Mechanical Heating…read more& Cooling over the years for my AC unit, and both times they were life-savers -- quick responses, knowledgeable & kind technicians, preventative advice, and able to come fix my AC unit quickly This time, Flores responded to our night-time request and offered to schedule a next day or late-night (urgent/emergency) appointment. We opted to wait til the next morning and Rene showed up at 6:30AM, replaced our AC unit's motor (quicker than expected), hosed down our unit, and offered great advice for maintenance and what to expect moving forward. Last time (a couple years ago), Flores also showed up quickly and repaired our unit, was so helpful and did a great job accommodating our budget as best as he could. Both experts felt safe and professional. With unbearable summer heat causing so many AC issues around the Valley, it can be hard to get someone to fix AC units to the house quickly, and they haven't disappointed yet. If you're looking for someone to help with your unit, I suggest giving them a call first.

After a recommendation of a good friend, we reached out to Biltmore Mechanical to see if we could…read moreget a second opinion on our AC unit that stopped working abruptly! They came out the same day to just look at the unit and automatically found a leak that was causing our AC to not work. They were able to give us a few quotes so we could choose what we wanted to do at this point. They were extremely kind and worked very hard in the AZ summer heat to fix this leak within a few hours! Very grateful for them and their quick response!! I will absolutely recommend anybody to utilize them.