For a few years, I had a regular house cleaning service come every 3-4 weeks. But then I moved, and…read moremy old cleaner wasn't traveling to the new area. I used Yelp to look at 8-9 different house cleaning providers in the area, read all of the reviews, asked about prices, etc. I found that Ana's Detailed House Cleaning presented as the best option for me: prices were reasonable, ratings and reviews indicated they did good work and had been doing it for quite a few years, and above all else they were very responsive over Yelp's messaging service. While I did see a few 1 and 2-star ratings, after reading those reviews I found most of them to be weird complaints from years and years ago. They're not indicative of current service. The promptness and attentiveness, combined with being intentional about explaining their services and answering questions in a reasonable amount of time, showed to me they were taking their work seriously. I started with a Deep Cleaning, which was just finished today. They did a great job. They caught little issues other house cleaners have ignored (dust under the fridge, for example) and went above and beyond to make the beds in a nice and well-presented manner. They were also friendly to my cats. I'm looking forward to having them come regularly.

They reached out to me let me know that they no longer service the San Leandro / Castro Valley…read morearea! I have used them a few times for regular cleaning and they have mostly been great. Can be a hit or a miss depending on which cleaners come. But mostly have had a positive experience with them!

I've been traveling a lot even tho I had a car accident in November where someone hit my car while…read moreI was at a stop. By back and hip have been in on and off pain. I have guest coming tomorrow and I just didn't want to risk hurting myself more while I'm feeling okay. Maidly got back to me quickly with my request. What I needed to be cleaned was small and important to me. I especially liked wanted my bathroom deep cleaned and all the floors as well. They did an excellent job!! I'm walking around barefoot and not feeling any thing below my feet. The staff were quick and efficient and I found the price was also just right. I look forward to having them return after my next upcoming trip! Check'em out, you will be happy!!

I didn't realize this is a matching service when I contacted them. I think their business model is…read moreto hire customer service reps from abroad then match you with local small businesses. This is a problem, because: 1. Each time I emailed, a different person answered. Probably 20 emails over 1 week were arranged before I could get a quote and schedule cleaning. Because emails would usually arrive late at night or around 2-4AM, I guessed the emailers were located outside of the US. 2. Phone calls are not effective. Email info could easily have been conveyed in a 5-minute phone call, but when I called, the representative didn't know anything about scheduling. 3. A third-party cleaner comes to your house. This means there isn't consistency in quality. The cleaners complained that there was too much work and that it would take a 2-person team 4 hours to do the work (clean 1.5 bathrooms, put about less than 10 dishes in the dishwasher). One worker did dishes only during this time (at $40/hr, that's about $4/dish). The other cleaned the bathrooms. And of course they finished in less than 1 hour. 4. Communication with the third-party cleaner was poor. After all the time I spent emailing about what would be included, none of the details they asked about were conveyed. This was part of the time I paid for, because 1 worker called their supervisor to try to get out of doing the work.

I have been using this cleaning company for years to help me with my very cluttered, messy single…read moremom apartment. The team is always so kind, helpful, accommodating and does such a thorough, beautiful job! I have not found cleaners that would make my place sparkle so well with such great attention to detail. They provided me calm and support in the chaos of a busy life. After I had to move across the country for a job, my elder mother had a fall, she had to be taken to the hospital by emergency services and was there for weeks. Being across the country and needing help I knew I could trust Shanna, Mariana and the team. But I didn't know that they would treat me like family, and give so much love and care to my moms place while she was away. I didn't know what they would find but I knew the apartment was in bad shape. Shanna and Mariana did such an excellent job, communicating the situation, working through the logistics and giving such care with every detail so her place would feel like home again, I really don't have words to describe how grateful I am to them when I felt so helpless and emotional. It was beyond knowing I could trust them, it was truly like have the support of family. Thank you all so much! I wish there was more I could do to show my gratitude.

I reached out to this company through Yelp for a project quote and specifically explained that I…read morehave fragrance sensitivities and needed to confirm accommodations before booking. Initially, communication was responsive. I was told what services were included and that the day I wanted was completely open. However, when I mentioned I needed to call back before confirming, I was suddenly told availability might not remain open, which felt somewhat high pressured. When I called back, I was informed I needed to sign a waiver related to my sensitivities. I completed the waiver promptly, but I never received clear follow-up confirmation to finalize the booking. I followed up later that same day and again over the next two days by phone, but received no response or update. I completely understand if a company decides they can't accommodate a request, but losing communication with a potential customer after having them complete paperwork felt unprofessional. A simple "we're unable to move forward" would have been appreciated. Their pricing was also on the higher end compared to other companies I contacted. I ultimately hired another cleaner who had excellent communication, respected my fragrance sensitivities, and did impeccable work. Sharing this so others, especially people with fragrance sensitivities or accommodation needs, know that communication may be inconsistent.

My family has relied on the Spectacular Housekeeping team for over four years now and they…read moreconsistently deliver high-value. I also recently used their window cleaning service and it was super helpful. Highly recommended.

They were able to work with 24hr notice- but missed some key dirty spots during a move-out and…read moredidn't mention they left in such a manner, especially considering how long they took. Communication could have also been better.

We've only had one deep cleaning so far but we're looking forward to regular monthly cleanings…read more Glenda is responsive over text and the cleaners were friendly, professional, and efficient. The most impressive thing of all is that they managed to clean our kitchen hood. We rent and when we moved in six years ago it was already dripping grease, it was so gunked up (like, it was literally coming out of the light and fan switches). We hired cleaners when we first moved in but they looked at the hood and said it couldn't be done, so ever since we never bothered to clean it or look into getting it cleaned. I didn't mention the hood to the Magic Hands cleaners and assumed they would also skip it like the previous cleaners, so my jaw hit the floor when they showed it to me after they had finished the house. All the grease was gone! We don't have grease dripping down onto the counters anymore! I'm so embarrassed we've been living like this for the last six years! So a huge thanks to Magic Hands for showing us we don't have to live in filth

Pros: great communication, good service reasonable price…read more I've had the chance to work with Glenda and her team for 3 appointments now. Each time, they have come on time and have done a great job cleaning my apartment. I found pricing to be straightforward and reasonable. They have also made sure to have at least two staff cleaning the apartment so that my 1100 sq apt is usually done in less than two hours. Would definitely recommend them as a good option for house cleaning in the Berkeley area.

If I could give 6 stars I would. They came on a Sunday, which is already awesome and spent hours…read morecleaning. They weren't satisfied with the results and insisted they come back the next day with more people at no extra charge. They came back with like 5 people to finish up and maintain their standards, which were fantastic. They communicated great and worked hard and did an excellent job. I'd use them again in a heartbeat!

My mom and I we are a client of H2O cleaning services for over seven years or more now. We are…read morealways happy and very satisfied with the work done every time from H2O services. Karine is the owner. She and her team they all are very professional of what they do. There work are very detail and very thorough. The girls are very nice and sweet too. Karine is great. She always fine the schedule times that works for me. I highly recommend to those who needs a great house cleaning, choose H2O Cleaning Services. There service price are reasonable compare to other cleaning company that cost more that I know. Thank you Karine and your team for making my mother's house always looking clean for all these long years. Dan

Very nice and easy to work with . We were very happy to have our home clean and feel comfy again…read morebefore our guests arrived

We had a different provider for many years, and when she left the business she referred us to The…read moreGreen House Cleaning Service as a worthy replacement. She was right! Denisse and her team are reliable, trustworthy, and do a great job helping us restore order after the hectic pace of life with two kids, a dog, and a cat. Every time I come home on the days they've come, I walk in and am immediately struck by how awesome it is to have a house that is really and truly clean. My daughter loves that they always leave a smiley face on her flip sequin pillow. It's a super sweet gesture! They are great and efficient and we are so thankful to be their customers.

Karina is so good at what she does! Very professional and easy to talk to. She moves from room to…read moreroom with a fury, and keeps it up for hours! I don't know how she does it. Also huge plus: if you want chat with her while she cleans, she's very fun and interesting to talk to, but if your not in the mood to chat, she's doesn't take it personal, she just pops in some headphones and gets to work. So glad I found her!

Karina is fab! There's nothing like coming home to a sparkling clean home. My pets love her too…read more It's the best and so worth the spend.

Lorrany and her team always do an amazing job on my house. They are good with my cats and working…read morearound them/making sure they stay inside. Lorrany is a very good communicator and makes everything really easy for me. I recommend her and her team.

Communication was prompt. I appreciated the detail provided with respect to what the cleaning costs…read morecovered. Marta and Veronica arrived right on time and spent about 3 hours cleaning. I am sensitive to a lot cleaning products so I appreciated that none of the products they used bothered me. Both did a great job. The floors in particular were great. Lorrany, possibly the business owner, followed up with me at the end of the service which I thought was very professional.

Laryssa did a deep clean of my condo last week. She spent 9 hours here to make sure the job was…read morecompleted. I am very happy with how it feels to wake up to a clean place. Definitely, worth the price. She will now be back every other week to help me maintain the way she left it!

Laryssa and team are amazing cleaners. They are super detailed, punctual, have great prices and are…read moreexcellent communicators. Unlike other cleaning companies they agreed to wash my bedsheets while they are cleaning- this is a top notch service!