Angel Hands took care of my father for 2 years as he declined with alzheimer's and dementia. We…read morereceived compassionate quality care from this team. Tiffany our CNA was literally an ANGEL sent to our doorstep. Tiffany always went above and beyond without being asked and was the most respectful, loving and professional helper we could have ever asked for. Meagan our nurse, was always so supportive, professional, patient and kind. She always kept us in the loop and listened to our concerns. Chaplain Rick was there to the end and we felt so blessed for the support he offered my father and our family. Our family would have been lost without this service and these people. Eternally grateful Angel Hands. Thank you.

My 85 year old Mother, who had already been diagnosed with Dementia, suffered a stroke this past…read moreJune which made it impossible for my 89 year old Father to care for her. We were under tremendous time crunch to find an acceptable care facility that we felt comfortable with. For two days we visited over half a dozen facilities and by far The Villages on the Park were the most caring, compassionate and helpful of all the facilities. They understood our needs and were patient with us. comforted our fears and made us feel that this very hard decision was right for us. The Staff has been amazing through this whole process. Although this is definitely not the most ideal situation for anyone, we could not be happier with our choice.

HarborChase McKinney When I realized that our loved one…read moreneeded assisted-living care, I began the search. My desires for a good facility were broad and many, but I wasn't about to settle for second best. Here is a partial list of my criteria: Cleanliness, good food, varied activities and outings, committed staff, complete levels of care available as residents age, on-site nurse, community involvement, family interaction and the list goes on. Of course, the price each month had to be reasonable. I looked at 15 different facilities in the Richardson, Dallas and Plano areas. I saw places I would never let my loved one go into. I worried that my loved one's needs and my standards were never going to be met at a fair price. Then one day I visited HarborChase in McKinney. This facility was exactly what I had been looking for and more. As we toured around and I met several staff members, I was struck by the happiness and positive atmosphere created there. It was comfortable to be around everyone and I knew right away this was the place I could trust to take over caring for our family's loved one. After a long meeting with the executive staff, all of my questions were answered to my satisfaction. We then took our loved one to check out the place and look at a beautiful studio apartment with a patio. He was hooked immediately and HarborChase became his home and our second home. We have never looked back, and our entire family is so grateful to the caring staff for always, every day, going the extra mile to ensure everything promised to us is delivered. Vicki Moore

I love the nurses and staff at Ameriprime Hospice. They are the nicest people. Thank you Ameriprime…read morefor being there when people need it the most!

We used this location of AmeriPrime in Richardson TX for our Mom's hospice care and they were…read moreincredible! Called and talked to Alex and he met me the next morning and had the hospital bed and other equipment delivered to our house early afternoon. He took care of all the details and coordination including having a nurse there ahead of my Mom arriving from the hospital. The nurse (Katrina) was absolutely an angel! She had over 4 years of hospice care and was so professional and compassionate and along with medications made sure Mom was comfortable and not in any pain or discomfort. Highly recommend!

If you need loving compassionate hospice are you should call Silverado Hospice. The team is highly…read moreskilled and they have the care everyone deserves at the time you need it most. Not every one who provides care to the dying knows what to do and what to say but this team does. They are there when you need them.

If you love your family members and want them to have the care they deserve avoid this hospice…read morecompany like the plague. My aunt was admitted to their care and for a week we got 0 communication. Took hours to get a phone call back and even then they were unhelpful. We have switched to a different company and are very happy with them. Silverado Hospice is the worst hospice company I've ever worked with and as a nurse I have worked with many.

My brother in law was in need of hospice care at the facility he was living in and Eliysian was…read morerecommended. Clarissa and AuhdesC are the most amazing individuals! They made us feel at ease right off the bat. They were caring, compassionate and professional. Every question was answered, every text and call was promptly responded to. AuhdesC was there with us as needed and made sure he was cared for exactly the way (he)we wanted him to be. We can never thank her enough.

Hospice is not something anyone wants to need, however, if you do, Remarkable is amazing. Everyone…read moreon this team is phenomenal. Rachel is amazing and so is Ricki and Kenda. They all have the patients best interest at heart and are very loving and caring. They are quick to respond with any and all questions or issues. I highly recommended this team. They were quick to show up when my Dad passed late in the night. I hope you never need hospice, but if you do, choose Remarkable.

I will lead with the fact that I RARELY post reviews, good or bad, but this one is a must:…read more There are no words to describe the magic in this community. 1 - The property is amazing in that it is exceptionally maintained from the 100+ mature trees, to the pool & hot tub, to the elevators, to the Veranda ( huge community space ) to the walkways, to the parking areas, to the landscape. All 12 acres are incredible. The others facilities we visited felt like an institution and sterile. The Oaks feels like home. 2 - The residents were genuinely so warm, inviting, active, and welcoming to our Mom as we toured the complex. After just losing her husband of 61 years (our Dad) she/we couldn't imagine where she could be comfortable and safe, but we found the perfect place for her. She immediately felt at home. 3 - The Oaks team, and I mean "Team", is the most wonderful group of people we have met in this industry and possible ever in business. First being greeted by the lovely Ms. Jill - the receptionist - also a resident, that walked to the front door, rather than sit behind the desk, to greet us. Then the smiling - excited Asst Direct Paige, gave us the most through tour while exhibiting graceful patients with Mom's indecisiveness, greeting every resident by name as she introduced Mom to each of them. On our walk we met other outstanding Team members; Heather the lovely & creative Activity Director, Walter the fun loving- quick with a hug - ready to assist residents with most any need - Transportation Pro. Just more confirmation that kindness is the rule rather than the exception. 4 - The delightful - incredible Donni Crosby!!!! The Director and Mentor of The Oaks of Plano. After meeting her, we immediately understood why this is the outstanding community that it is. Truly...she is the WOW that has made this 55+ senior apartment community a place that 200+ people call home. She has so much authentic love for her "job" and the residents that she calls family that is evident from the moment you meet her. Her enthusiasm and pride is unmatched. We were greeted the next morning by her with amazing energy, hugs, Starbucks coffees and danish treats. We learned more and more about the development as she patiently walked the property with us again. She throughly answered every question as we waited for the final approval from Mom. It is often difficult to acclimate to a new life and neighbors, so Donni built and incorporated "The Resident Ambassador Program" This person accompanies the new residents to activities and meals for the first 90 days so they are not braving their new life alone. This made us all know that Mom would instantly feel included. I can't express our gratitude enough for the exceptions and accommodations Donni made to make this the perfect place for Mom. Lastly, I would be remiss if I didn't thank Lynn, the first point of contact when I called from my google search. She is the catalyst of why Mom is now a part of this exceptional community. Lynn was so real, so honest, so friendly, so thoughtful to explain why The Oaks of Plano is such a spectacular option for Mom. She was spot on that this is unequivocally the best and only option for us to entertain. Our entire family is elated for Mom to be a part of this wonderful community.

Finding The Oaks at Plano was nothing short of a dream come true. My 86 yr old mom lost her husband…read moreof 61 yrs this week and we knew how important it would be that she find herself and her independence again after caring for him for the past 3 years. We were welcomed with open arms by an entire team that make this community so special! Donni the ED, the Assistant Director Paige, Heather the Activities Coordinator, the transportation host Walter and Jill the front desk receptionist (that is also a resident) were all nothing short of spectacular! . All of them could not have been more nurturing, kind and genuine! They all absolutely made us, but especially my mom feel so supported and comforted immediately at such an incredibly difficult time. First, the 12 acre pet friendly property is meticulously kept and maintained and has gorgeous trees all over with covered and shaded walking trails, a dog park, a pool and outdoor seating areas all over to enjoy the grounds. Most notably is a public large grassy area called Pete's Park who was named after a resident that passed. It offers so many lovely spaces for the residents to enjoy, including a community Gatehouse area with fireplaces, a beautiful restaurant with incredible chef prepared food for purchase at reasonable prices for those that want to dine out without leaving the property, a library for all of the avid readers, a gym ( that is about to get an even better facelift), a game room with a ping pong table and pool table, a full bar for the residents to partake in happy hours at their events like bingo, bunko and community featured special events! There is even a sewing group made up of women well into their 90's who has their own room crocheting and knitting baby beenies, booties and blankets for the NICU babies at some of the local hospitals! But what was so comforting was the PERFECT apartment that we were shown that was 750 sq ft ( my mom is coming from 320 sq ft sharing a space in an assisted living facility with my father) with granite countertops, stainless steel appliances in a beautiful kitchen, a fireplace, a private patio with lots of lovely windows offering bright light and warm sunlight to brighten the room. The bathroom included a tub with glass doors, a walk- in pantry and master closet! This was their model unit and Donni's favorite and we didn't even need to look at any other options available! We KNEW it was just perfect! We met resident after resident in this 55+ active senior living community that were alive, thriving, vibrant, so happy and exuded such a sense of pride and joy talking about their life in this community. It was truly awe inspiring what this organizational group, but more importantly what Donni has instilled since becoming the ED two yrs ago! My mom was welcomed by so many on both trips to visit and every single one of them said we can't wait for you to come be a part of our community almost as if they knew it wasn't an option or consideration not to! Donni and team were a joy to work with and we are eternally grateful that we found this gem of a community for my mom to thrive in her remaining years!

My mother lived here for nearly 4 years before she passed. It is a wonderful building full of VERY…read morenice staff, and sociable residents. Lots of activities. Lots of nice outdoor common patios. Food is pretty good. We used Merit Hospice at the end, and loved their staff.

Staff have an unbelievably casual attitude towards caregiving and the impressive entrance and lush…read moresurroundings don't mean a single thing if the caregiving is as sub-standard as it is. Run away from considering this place.