I had my first exam there today. Dr. Hahn was even more impressive than what the Yelp reviews made…read moreit sound (which is why I choose to come here). He is very on top of his stuff, super efficient whilst being very pleasant and caring. He is so good at what he does - I love to feel his confidence cos that makes me feel I can trust him. Kendra was also very friendly and caring while doing my X-rays and assisting Dr.Hahn. I also got a small chip fixed within 15minutes after 20yrs of it being chipped! Every dentist I talked to never had the solution laid out so plainly and efficiently so I always rejected doing anything about it giving how minor it is. But Dr. Hahn really explained it to me well and the price is very reasonable, so I did it on the spot. I can not believe how perfect it looks after 10+ minutes of quick and painless work - my tooth looked as if nothing ever happened there! Overall I am very happy to have found this place thru Yelp and met these nice people there. I am surely looking forward to years of great care from the Edelweiss team.

I called to schedule a dental appointment and was told I would need two separate visits: one for a…read moredoctor exam and x-rays, and a second for the cleaning. I asked if the appointments could be combined, since I can't take multiple days off work for a routine cleaning, and the response was met with audible sighs and an overall attitude that felt impatient and dismissive. I was first offered a random Wednesday appointment. I explained that I can only do Fridays, and again there were sighs and visible frustration while the schedule was being reviewed. I also clarified that I'm in no rush--just that the appointments needed to be on the same day and on a Friday. A date was eventually given. I then offered to complete new x-rays if that would make scheduling easier, rather than transferring records from my previous dentist last year. I was told, sharply, that x-rays were not the issue--that because I haven't been seen in four years, an examination is required first. At that point I questioned the attitude being displayed, and was told that I was the one with the attitude. When I said I may need to go elsewhere if this was the tone of the interaction, the response was, essentially, "yeah, maybe you should." Guess Edelweiss doesn't need new patients. It's disappointing that this level of disrespect is how the practice chooses to represent itself.

I realized that their entire gig is to confuse and upsell you. Hard core sales practices completely…read morethru me because my former dentist, Edelweiss, truly did what was best for their client (unfortunately not coveted by Cigna Dental). This place has sales folks masquerading as care givers, clearly on commission "recommend" services in a way that makes you feel like there aren't more cost effective options. Just the first two visits drained any out of pocket funds I had to do actual dental work. Now I can't afford to get the crown that I went to get in the first place. My experience was so bad, I mentioned it to friends, one of which had also been here & had a very similar experience. SCAMMERS!

I had a disappointing experience with this office and feel it's important to share for others…read moreconsidering treatment here. There was significant confusion during the scheduling process--particularly around sedation options. The surgery coordinator referred to IV sedation as "general anesthesia," which are not the same thing. That lack of clarity around something so important was concerning. On the day of my procedure, my appointment started about an hour late, and overall scheduling felt disorganized and unprofessional. More concerning, I was charged $500 for a "biological dressing" (D7922) after my extraction. I was not informed that this was being used, did not receive any sutures or noticeable packing, and it was never discussed with me before or after the procedure. I'm currently following up to request documentation and clarification on this charge. Transparency and clear communication are critical in healthcare, especially when it comes to procedures and billing. Unfortunately, that was not my experience here.

I recently saw Dr Fanger for top molar that I was certain would need a root canal. Dr. Finger was…read morevery thorough and ran certain tests on the tooth to determine that I only needed a crown. He did a fantastic job with my crown and had excellent bedside manners. He even called me the next day to see how I was doing. I can tell he takes a lot of pride in his work and I am happy that he is my dentist. I would give him 10 stars instead of 5 if I could.

On our first visit, we liked how Dr. Fanger took time to explain what needed to be done. The rest…read moreof the staff also quite good. Nice waiting area. We hope Kennedy will be our new dentist.

Professional dental office with amazing staff, hygienists and dentists…read more Dr. Vu worked with me to manage a condition that typically leads to periodontal surgery. I've had great results working with her while avoiding surgery. Wellness Dental delivers professional, expert, and quality care.

After relocating from San Jose I was hesitant to change dentist. I've had the same dentist for over…read more20 years. I grew tired of flying to San jose for dental treatments. From the moment I walked in the door. I was greeted with friendliness and care. This was by far the best experience at a dentist's office I have ever had! We talked, laughed and laid out a dental plan for me. I've been to the office several times over the last few months getting several things repaired, both needed and proactive repairs. I love the fact they the staff looks forward before a problem occurs. Great chair side manner from both the hygienist and doctor. I plan on being here for at least 20 years also!

Absolutely solid care on all fronts. Office staff is organized, clear and concise and warm. To me…read morethere is nothing better than having your dentist, who is doing things that can and should be permanent, be an absolute perfectionist. Dr Watson is completely dedicated to the work that he's doing. I can see the thoughtfulness and intention as he works. It's too bad it took me this long to find this practice but I will always refer to them and actually look forward to the work that I need in the future. Extremely happy to have found this practice.

My family and I have been going to Dr. Watson for almost 20 years now. Dr. Watson and his staff are…read moreoutstanding. Dr. Watson is always knowledgeable and keeps up on best practices in dental care. He is kind, patient, thoughtful, and really centers that needs of his patients in his work. I can honestly say that Dr. Watson has improved the quality of my life. His office staff are thorough, professional and always ensure that my insurance covers costs. Always a great experience! Thank you Dr. Watson and your staff.

I have severe dental anxiety. Stephanie was so kind. I mentioned my anxiety, she passed it onto the…read moredental assistant. Dai was the sweetest. He was patient with me. At one point dabbed my tears and lowered the lights. Great staff!

Haven't seen a dentist in ten years, and the care provided was excellent. I was able to get an…read moreappointment early, was followed up with a great dental assistant who not only cleaned my stained teeth superbly, but had follow-up care that showed I was actually taking great care of my teeth. Thanks to all for your service.

Great experience. They got me in quick for a cleaning and were able to replace a lost filling the…read moresame day. My hygienist, and the doctor that did my fillings were fantastic. They were so kind and made sure i was comfortable the whole time! I was very anxious about going somewhere new but I was relieved it was so easy. The front desk team were also incredible! I just switched to a new insurance and was stressing about how much everything would cost. They were so sweet and even printed out a copy of the new policy they found so I could file it at home. Highly recommend!

TL;DR - I came to Portsmouth Dental Care after seeing my regular dentist, getting a second opinion…read morefrom another, and visiting two endodontists - all while dealing with months of intense tooth pain. Had an extraction and an implant and couldn't be more pleased with the reasonable cost and treatment of everyone that I interacted with. Full Story - I had some dental work done in November. Then in December, my mom passed away. Around the same time, I started experiencing severe pain near what felt like my incisor. I went back to my original dentist, who said it was just enamel wear. But the pain got worse. Since I didn't yet have dental insurance due to starting a new job, I managed it with Advil.. WAY TOO MUCH Advil. Months passed. I experienced another major family loss. I was still taking so much Advil that I could barely eat from the nausea. Then, one day before my insurance was set to begin, I was laid off. Five months later, still in pain and out of options, I finally made an appointment with another dentist for a second opinion. That dentist said I needed a root canal. I saw the endodontist they referred me to, who agreed with the diagnosis, but they didn't offer general sedation and that's a no go for me. I found a different endodontist who did offer general sedation, and saw them. I've already left a separate review for that situation, but suffice it to say I left shaken and angry, and couldn't trust that office. After doing some research, I found Portsmouth Dental Care and scheduled a visit with them. They saw me the very next day. Let me tell you: dealing with untreated tooth pain while unemployed and grieving two losses is a nightmare. Add in generalized anxiety, and I truly felt like I was hanging on by a thread. But from the moment I walked in, Portsmouth Dental Care treated me with compassion, patience, and respect. It turned out that a root canal would not have solved the problem at all. The tooth had a large vertical crack, which Dr. Hunt clearly explained and showed me. Their recommended approach was extraction and an implant. I was scared about the cost because, again, I was unemployed. But the total price, even including the implant, was only a few thousand more than the root canal alone would have cost at the other practice. I came back twice after the procedure, both times worried that something might be wrong. They got me in quickly and didn't charge for either visit. The first time, I noticed the tooth in front of the extraction felt rough. When I looked closer, I saw a visible crack. Dr. Hunt said he'd told me about it--but then realized he'd explained it while I was still coming out of sedation. The crown had cracked during the extraction because it had been made too thin by my previous dentist. It wasn't technically their responsibility, but because it cracked during their procedure, Dr. Hunt said they'd replace it at no cost when I came back for the abutment. The second time, I was concerned about a small white bump behind the extraction site. I was spiraling, assuming the worst, but they explained calmly that it was just tissue regrowth. Bonus points: they used humor, which is my coping mechanism, and the fact that they met me in that space made me feel genuinely seen. Not only was the total cost reasonable, but I was treated like a person, not a problem. The biggest takeaway for me? Go to a practice that handles everything in one place. When you only see specialists, they tend to recommend what they do--even if it's not the best or most cost-effective solution. If you're looking for a team that's kind, honest, thorough, and incredibly skilled, I cannot recommend Portsmouth Dental Care enough.

Like everyone else said, the doctor and front office lady are very friendly. They are indeed…read moreretiring but it was nice to have met them for my routine cleaning and checkup. May they enjoy their retirement.

Closed without telling their clients so they could transfer their dental records. Now I am looking…read morefor a new dentist and have no records to give them! Number is disconnected. Super annoyed.

I enjoyed my cosmetic procedure today; Lombard Teamsmiles exudes a very Professional, careful,…read moresteadiness this I found refreshing keep it up Team:) Amazing works

Rachel, the office manager treated us awful when they called to cancel an appointment set in the…read moresummer and could only "squeeze" us in in another 2 plus months. Their office is discriminatory towards their OHP clients and is in general horribly unprofessional. Rachel did let me know in a very ugly tone (likely because most people who qualify for OHP can't pay) that if I wanted to pay cash he could be seen. They blamed OHP because the day they booked my son is not a day they have a contracted dr working. How is that OHP's fault? Our kids qualify because of being adopted. If we were unable to pay to go elsewhere we would be stuck being treated like garbage. For all those who can't afford it too bad so sad apparently! Disgusting!!!!! Also, during our visit today Rachel and another front desk person thought discussing birth control, the pullout method and more was appropriate where the waiting area could hear. While those things in themselves are not inappropriate it certainly isn't professional. RUN don't walk in the other direction! This place is horrible!!!!!

Dr. Edgar was thorough and did a preliminary assessment for a root canal repair. Unfortunetly, his…read morefront office staff and office manager were dishonest about being "in-network" for my dental insurance. Fortunetly, I realized it before I had the root canal repaired. When I raised the dishonesty with the office manger and receptionist, they they smirked and sent me a threatening bill. Do not trust this office to be honest about their billing and do your due diligence before you submit to any services.

I was told up front that the maximum I would pay was $1,391 + $285, and that any difference would…read morebe refunded once insurance processed. I paid that figure in full before treatment. Afterward, the office added new charges and demanded an extra $150 that had never been disclosed. These post-procedure charges were not only unexpected but also considerably higher than what other endodontists in the area charge. When I questioned this, instead of honoring the original quote, they sent the balance to collections. This lack of transparency and integrity is unacceptable.