This place sucks! You don't see a psychiatrist you don't see a therapist until 5th day. All the…read moregroups are baseless. Go to Menninger instead. If I could give this negative stars I would.

I arrived at the unit for mental health but they first moved me to the detox unit, which I do not…read moreneed. They finally moved me to their next door mental health unit only to arrive and have 3 different roommates, one of which arrived around 2am and proceeded to snore and talk in their sleep, LOUDLY. Upon contacting The Haven, my husband called and was told they WERE in-network with our insurance and when I asked to leave early, I was told insurance would pay nothing due to my leaving AMA(Against Medical Advice) so I stayed. Then, received a bill totally over $100k, with over $6k/night!! I highly DO NOT recommend this racket of a facility. Trust me, save yourself the time, money, and GRIEF that'll end up exacerbating your already acquired mental health struggles. DON'T DO IT TO YOURSELF!

Great community and support! So glad we found The Willows at Worcester for our family.read more

Someone named Joan starting calling our home telephone number, insisting that my husband wanted to…read morevisit The Willows for lunch (he did not and had -never- expressed any interest). We had no interest in this place, told her so, but the calls continued to the point of harassment. They must be desperate! We were barely in our 60's, working, happy in our 3500 sq. ft. house, and not even remotely interested in downsizing into one of their mini-cottages. It took a threat of action to stop the calls.

Please do not choose this facility especially if you plan on being a part of your family member's…read morecare. They did not introduce our family member to the facility on arrival nor instruct us on the plan of care despite our presence for the first four hours of admission. We have also been present for at least this amount of time daily. Our family member does well with routine and help at home and is obviously now out of her element. The facility has chosen not to acknowledge our concerns. They state they do not have to have support person present to teach our family member who has no short term memory. They have refused to coordinate with the family for any meeting, and rather we get piece meal information from a different person each time. Our goal is to have a clear picture and one delegate who receives information on our family member. Please think about this review. I'm not writing from a place of malice but rather of extreme concern for those people requiring family support.

What a beautiful place! Everyone seems to genuinely care about the residents. Very clean and the 2…read morekitties that rule the roost are a wonderful touch.

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Horrible experience! My husband was under their care for a little over 2 weeks. He waited often for…read moresomeone to come help him with his needs. There are a few assistants that were more attentive but overall my husband was frustrated with the care. The communication is the worst. No one seems to talk to each other. Therapy and case management seem to not communicate about the patient's progress. I on numerous occasions left messages and waited 2 or 3 days for a call back from case management. Once I was verbal it seemed like they were more attentive. Which is ridiculous. We had a change in insurance and were pretty much thrown out. I requested help bringing my husband home and response was insurance won't cover. Well if they would have advocated for my husband it would have been approved. Upon coming home from the facility I had to call our local fire to send an ambulance to bring my husband from the car into our home. That's not medically necessary? Please!! I know social workers who said that is ridiculous they could have done more. I had to.set up my husbands transportation to and from dialysis. Because of the lack of communication I don't have transportation for him one day to treatment This should have been done before we left or were discharged. I was told this was usually done upon being admitted. If so why was my husbands not done? The facility is clean and I do agree it a lot better as far as that is concerned. While my husband was there he was left on the toilet with the door open and put on the bed pan with the curtain open. Seriously? How about patient's privacy? I had to pull the curtain numerous times to.allow my husbands privacy. The food is horrible. And though we discussed with the dietitian about his likes he never received foods of his liking. Overall I will never recommend or send my husband there again. I will be contacting his insurance to inform them of the experience we had with Beaumont. I had to select a star if I could select none I would.

I am absolutely shocked that this place is only rated with 2 stars. Having been in & out of…read morerecovery for 30+ years this is BY FAR the absolute BEST Detox, CSS & treatment program in the entire state of MA. In fact having spent 40 days in Hazelton in Minnesota years ago, the BEST treatment center in the World (or definitely in America) as Betty Ford modeled HER PROGRAM after theirs, I can say with 100% honesty that Washburn House is #2 in my mind, heart & experience to Hazelton. The compassion of the staff is like NOTHING I have found at any other treatment center, not by 1 or 2 staff members by by 99% of them, if not ALL. They deal with patients everyday that are physically sick and mentally & emotionally defeated due to the decisions we've made before landing at Washburn that has most times left our lives in turmoil, if not the WORST POSITION EVER, or very close to it. I definitely couldn't do the job that ALL of the employees at Washburn House do everyday. Having been a patient/client there 3 times, I have NEVER seen any of the employees that work here deal with me or any other client without the utmost RESPECT, EMPATHY, KINDNESS & PATIENCE. This job & the many kinds of clients & situations that employees in any detox program deal with on a daily business is NOT easy. Many times if one goes back a year later as a client to many detoxes in the state, the same employees or the majority of them are no longer there because understandably these jobs can burn employees out in a fairly short time. However, the majority of the same employees have STILL been employed at Washburn House in the 3 times I have gone back as a patient/client with at least a year if not more in between my admissions. Since the very first time I went through my time at the Washburn House. I have HIGHLY RECCOMENDED this facility to anyone who is seeking help for their own issues with alcohol or drugs & who desperately want to get clean & sober in order to begin to get their lives back. If I EVER need to seek treatment again for my own battle with addiction, I would do everything possible in order to seek treatment at the Washburn House again ONLY. Although I believe this is the case with many people struggling with addiction, I will only speak for myself when when I say, no one can make me feel any worse about myself than I am already feeling when I finally land in treatment. The employees at Washburn not only understand this but always do their best to build people up & give them hope. Especially to also let us all know that if we do the right thing upon upon discharge there is HOPE for each & every 1 of us regardless of where we come from, the substances we have struggled with & the fact that NONE of us are beyond redemption & forgiveness from ourselves, our loved ones & from whatever personel choice we choose to believe in as are own Higher Power. If you are seeking help to learn about, get physically detoxed from & shown how to live a life live free of drugs & alcohol. One which you can once again live up to your fullest potential, as well as a complete freedom from a life controlled by any substance that have controlled every aspect of your life in the past for a long time. I absolutely cannot stress getting treatment at the Washburn House. You have NOTHING to lose & more to gain in so many positive aspects than you could ever imagine.

My husband was there he said it was completely disgusting and most of the staff are very…read moreunprofessional i in no way recommend the washburn house

St Vincent's was as able to see me right away when I had back and leg pain and could barely walk…read more The staff is incredibly nice and helpful. The physical therapist I worked with was able to help me relieve my pain and over time eliminate pain medications. After that she helped me get back to full strength. I am very happy with how I was treated and the results. I highly recommend Saint Vincent's PT!

From the owner: We employ a variety of advanced techniques to restore normal strength, motion and flexibility as…read morewell as reduce pain as quickly and safely as possible. Our rehabilitation specialists will help you achieve optimal function, and we work to establish an accurate diagnosis quickly to develop a plan of care that fits your needs. Our rehabilitation staff specializes: **Assessment and treatment of injuries of the foot and ankle, shoulder, knee, spine, hip, wrist, hand and elbow **Advanced evaluation and treatment of musculoskeletal problems, such as sports-related injuries, occupational injuries and injury prevention on both the playing field and in the workplace **Evaluation and treatment of spinal injuries and educational programs on spine care **Treatment of vestibular or balance disorders, women's health issues and oncology rehabilitation **Assessing and treating a variety of finger, hand and wrist injuries, conditions or deformities thanks to our Certified Hand Therapists **Development of biomechanical braces and supports for the foot, and custom sports braces and athletic pads **Use of Aquatic Therapy to decrease weight bearing pressure on joints **Advanced manual therapy/mobilization of the spine and extremities

I have been going to AdCare remotely given COVID and the fact that I am not close to the Worcester…read morecampus. They have been fantastic! All of the counselors have been professional and dedicated. And the people that I have met during group sessions and the things we talk about and share, has been very helpful for me. I would strongly recommend AdCare for anyone struggling with addiction, they can really help you get on the right path to recovery! RickL

My father recently completed alcohol detox there. Staff…read morewere incredibly short and rude with my mother, both during intake and on the phone when she repeatedly tried to tell them the medication list they had for him was incorrect and included gabapentin, which his doctor had recently taken him off of due to a prior adverse reaction. Instead of checking/confirming with his doctor, they brushed her off and said "We have the list from his pharmacy"--- which was not correct because it still included the gabapentin. When she called to follow up (because she did not feel heard by the intake staff), or to ask a question about insurance coverage, staff either told her they would call her back but never did, or transferred her to voicemail, and her messages were never returned. THEN, when my dad returned home, he was so overmedicated on downers that he was slurring his words! When my mom called Adcare to ask what kind of drugs they had given him and when, they said the night before he had been given a combination of ....melatonin, benadryl, AND GABAPENTIN!!! A quick Google search, and even a non-medical professional can find out that that's not a recommended combo, especially for older folks who could have slowed breathing, fall risks, etc, (and definitely not for people who have had adverse reactions). Finally, the discharge paperwork they sent home said, "Patient given a prescription for Narcan." and the box was checked!! My dad is trying to kick alcohol -- Narcan is for opioids, so we are not sure what to make of that. Patients are more than addicts, they are vulnerable humans who are there to get help and care. They and the people who love them are trusting that they will be safe there, and deserve better. This might have been a better review, if staff had approached a caring family member's concerns with empathy instead of brushing them off, and been willing to take a moment to check and confirm my dad's meds list.

This is a great assisted living community. It looks like an ivy league university campus, with…read morebrick buildings, and very well maintained grounds. The interiors are very nice, with plenty of common areas for meeting with large groups, and for private relaxation. My mom stays here and loves it. She has her own room with a sink and microwave.

From the owner: The moment you arrive at Notre Dame du Lac you feel something special. You experience: A joyous and…read morewelcoming spirit. The Sisters of Notre Dame de Namur mission of care and compassion in action A pastoral country setting in the heart of Worcester. The beauty and grandeur of an award-winning newly restored historic building. A committed staff who provide personalized, high quality care. The comfort and peace of mind you have when you know you have arrived home. We invite you to come and experience the difference.