CNAs and nurses are abusive to agency staff. I tried this facility three times and left in tears…read moreeach time because theyre openly rude. Ive been being working for nursing agencies for years and have never experienced a facility so openly hateful to agency nurses.

The OT staff treats me better than my own family. I don't want to get sick again but next to…read morebar/casino Christopher House is the place to be!

Patient was referred for rehabilitative care. Patient arrived by ambulance and waited 90 minutes…read morebefore being greeted/acknowledged by staff. Dinner tray was placed out of reach of patient. Patient called for assistance. After an hour, CNA came into room and kicked the tray closer to patient and left. Patient was unable to lift the lid off of the tray or open ensure bottle. Patient food not minced/puréed as per dysphasia diet although being labeled as minced and moist/pureed. Patient was stripped and sponge bathed with door open and in view of others passing by in hallway. In general, it seemed understaffed. PT/OT services were good and specialists respected patient's dignity. CNAs overall lack training, empathy, and common sense.

Horrible experience! My husband was under their care for a little over 2 weeks. He waited often for…read moresomeone to come help him with his needs. There are a few assistants that were more attentive but overall my husband was frustrated with the care. The communication is the worst. No one seems to talk to each other. Therapy and case management seem to not communicate about the patient's progress. I on numerous occasions left messages and waited 2 or 3 days for a call back from case management. Once I was verbal it seemed like they were more attentive. Which is ridiculous. We had a change in insurance and were pretty much thrown out. I requested help bringing my husband home and response was insurance won't cover. Well if they would have advocated for my husband it would have been approved. Upon coming home from the facility I had to call our local fire to send an ambulance to bring my husband from the car into our home. That's not medically necessary? Please!! I know social workers who said that is ridiculous they could have done more. I had to.set up my husbands transportation to and from dialysis. Because of the lack of communication I don't have transportation for him one day to treatment This should have been done before we left or were discharged. I was told this was usually done upon being admitted. If so why was my husbands not done? The facility is clean and I do agree it a lot better as far as that is concerned. While my husband was there he was left on the toilet with the door open and put on the bed pan with the curtain open. Seriously? How about patient's privacy? I had to pull the curtain numerous times to.allow my husbands privacy. The food is horrible. And though we discussed with the dietitian about his likes he never received foods of his liking. Overall I will never recommend or send my husband there again. I will be contacting his insurance to inform them of the experience we had with Beaumont. I had to select a star if I could select none I would.

Stayed here for two weeks after suffering a stroke. The staff here is very friendly and…read moreprofessional. The therapists are well trained and very hands-on, not only telling you what exercises you need to do but they also show you how to do them and hold onto you to help steady you and to keep you from falling. I was very happy with my time there.I would definitely recommend them for rehab.

From the owner: At Encompass Health Rehabilitation Hospital of New England Beverly, we are committed to helping you…read moreor a loved one recover after a serious illness or injury. After a stroke, brain injury, hip fracture or other complex orthopedic or neurological condition, our expert clinicians combine the latest technologies with real-world simulations and advanced therapies to help you achieve your goals. Your care team will include physical therapy, speech therapy and occupational therapy experts; rehabilitation physicians and nurses; case managers; dietitians; and more. While at our rehabilitation hospital you will receive 24/7 nursing care and three hours of therapy five days a week. Patient rooms include a television, phone and free wifi.

My relative was at 2 rehabs. This was the first. Compared to the second one, HR was is terribly…read moreunderstaffed, there was often no one in sight in hallways. He got covid there for the first time. They did nothing to prevent this from spreading. They missed a serious UTI, and he became septic 3 d post d/c, leading to hospital admission and rapid downhill course. Sadly the events were not quite obvious enough for a malpractice suit to be pursued (which I would gladly have done).

Do not send your family members to this facility! My family member went here for pt The neglect…read moreresulted in death less than 60 hours. Vitals were not checked at all when the patient was unable to speak clearly or get out of bed. Patient was coherent, alert and mobile with minimal assistance. Family had to ask if it was standard protocol to wait for the family to request that 911 be called on their patient. I wouldn't send a sick animal here!!!

We cannot say enough positive words about Mary's Meadow. We recommend them so highly. My mother was…read morethere for a couple of weeks after being hospitalized post a bad fall and having a severe back injury as a result. Mary's Meadow was recommended to her and our whole family is so grateful she had access to the care there. The staff genuinely care and are so kind, professional, knowledgable, and helpful. They go above and beyond in many ways, including giving my mom uplifting words of encouragement and helping her stay positive. Also, all the meals are hand-made and nutritious. We were all relieved my mom got the nutritional support and oversight she did while there. She regained a lot of strength from the food, which was always delicious and delivered on time. The whole place is clean and comfortable. There are doctors, nurses, and other caregiving professionals (e.g., physical therapists, nutritionists, etc.) on hand. We remain very grateful to the whole team at Mary's Meadow!

I was a patient at this facility for just 2 nights. I entered there on my own so that is not why I…read moreleft. I checked in around 5 on Sunday. I called home on Monday to find out that a counselor there notified who is suppose to notify them that I am there and safe thats all. This counselor proceeded to tell my mother verbatim off of my intake sheet exactly what I was doing and how much I was doing daily. This is totally againt HIPPA regulations. So I was pissed and decided to leave. The following day when I was leaving they were missing a duffel bag full of clothes. I left with one bag instead of 2 but they were aware of the missing bag. After three weeks of me calling them and not one returned call I finally got a hold of Amanda Pitts the CEO of Westminster. Amanda after a lenghty conversation and without me mentioning the phone call offered me a 25$ gift card to Amazon. I was so insulted when she said this. I honestly thought she was joking. I explained that a hoodie is between 50$ and 80$. Also I had pants and T-shirts. I do not recommend this facility the whole experience was unprofessional.

Great facility with a phenomenal staff! This place has changed my life! I would highly recommend…read moreRCA to anyone who struggles with addiction or has a loved one who does!

Kim in out patient is professional, very knowledgeable and provides excellent customer service. She…read moregoes above and beyond to help. I've previously had OT and had a great experience. I am now going for PT. I have Laura who is excellent. I've found the therapists I've had are caring and concerned your well being. Highly recommend!

The amazing care team needs to thanked for their professionalism and knowledge. This is a place you…read morecan receive the correct physical therapy and not worry about quality of care. I highly recommend.

The quality of the food is the worst. My husband called me to go bathroom he use his call bell . I…read moreheard it ringing I drive there being 8 minutes away. He was still waiting and the call bell was still ringing! There was many days when no rehab PT or OT would show up. He would go to group exercises classes but he was not independent in movement both lower extremities ! The head nurse was nice, the greeters were friendly. The Dr assist was kind and good. The nurse on main floor have too many patients for good care.

Last November a friend of mine was very sick and was…read morediagnosed with Walking Pneumonia. He got a little better but then would get sick again. He was in a few times but kept getting worse. His muscles were breaking down from non mobility. ( he's in his 80's) He was sent to a rehabilitation facility for PT , rest and what have you . It didn't go well ! He ended up signing himself out' because the care wasn't very good . Needless to say he ended up back in the hospital. The hospital recommended that he go to a rehabilitation facility for Physical Therapy and care . He refused to go back to the previous facility. Thankfully he didn't !!!!!! He was sent to a place called Hathrone Hill in Danvers Ma . If I could give this facility 10 Stars I would! From the first time I went to visit to the day he was released, I was impressed! You are greeted by friendly and informative staff. They show you how to check in and give directions to the room . As my husband and I went to the elevator we noticed how clean everything was. We also noticed the PT areas and activity areas were also very well maintained. We made over way to our friend room and dinner was being served. OMG ! It looked , smelt and from what he said , tasted delicious. ( the other facility's food wasn't even close to being that good ). I don't think it's appropriate to name them as I don't write bad reviews. Hathrone Hill is worth writing about. I think it's hard enough to see a family or friend going through medical issues. So having a place you feel comfortable with is a major stress relief ! I waited until my friend was released to write this because truthfully I was ready to write this review from day one ! I waited until he was released because I felt that I needed to write a review of this importants , that was not just the first impression but also the last! Hats off to everyone involved in the process and care of the patients in your facility. God bless you all