Over 3 years, Trucordia/Secord has provided outstanding, reliable service - they truly work for…read moretheir clients, with helpful claims advice, and finding an outstanding alternative to the "big name" insurance companies that treated us very shabbily. You can trust them to work for you in finding the best insurance solutions for your particular requirements.

This is a very horrible insurance agency!!! Miranda Day does not return phone call or email. Once…read moreyou buy the insurance policy from her, she will not return your calls or emails. Unfortunately, she is the only person selling new policies in this company. Basically, she just wants your money, then ditch you afterwards. This company is really really bad. Worst customer service that I have ever experienced from any insurance agencies that I have ever dealt with.

This is the latest review and it is not a good one. I spoke to Michael Wong, he was rude and…read moredismissive and not helpful. He kept mispronouncing my name and I corrected him several times. He purposely mispronounced to be insensitive and stupid. I wouldn't deal with someone who lacks patience and empathy.

Michael was very helpful and friendly. He explained the options and gave me some great information…read moreabout earthquake endorsements. He responded within a few minutes of my request on Yelp. It was a fantastic experience. I was shocked how cheap the policy is and how much coverage it provides. It's less than half the cost of my previous coverage and covers more.

I am a long-time satisfied customer of Steve and the crew at National Auto Collision. They have…read moreworked on several cars of mine over the years, and often times on multiple occasions. I have also referred friends and associates over the years, and all have been satisfied with the work and service as well. Steve and crew are meticulous, detail-oriented , easy to work with and take pride in their work.

When I pulled in and saw how many vehicles were in the lot I wondered if they would be able to do…read morethe body and paint work on our Ariya. I met with Steve and he and two others from his team came out and looked at the damage. Steve explained to me that both doors would need to be painted so that the color would match correctly as my damage was close to the edge of the front door also. He walked me through the process, told me how much and how long it would take. We scheduled my drop-off and he communicated with me during the job. Car was delivered 100% looking great and absolutely on time. When I went to drop the car off, the same lot only had a few vehicles in it- they had fixed and completed the work on most all of them that week. AMAZING Steve saved me over $2,000 versus the bid I received close to home. It is/was worth the drive for sure, easy access off and on I-5 . Our paint is a tough color and they did it perfectly while saving me dollars. I can't recommend this business any higher.

Great Insurance Agency!!! Highly recommend Brian Chambers and his team!! They are quick to respond…read moreto you and care about their clients.

Zero stars I would…read morelike to preface this review but stating I am sure like many of you when you audit reviews you account for perfect ratings being bought and the most negative ratings being an angry customer venting. I am purely sharing my experience with this agency so you can make an informed decision about where you take your business. For context we are two mid 40's drivers, no tickets, no accidents. We were carrying multiple policies (2 vehicles and home owners). We do not price shop insurances, bouncing around. We have carried these policies for multiple years with this agency. We chose a west Seattle agency because we reside in west Seattle. We have high credit scores. These are all important factors. We were just given a call that myself and the vehicle I drive would be dropped from our coverage. So here is the story of why I was dropped: I had to make a claim with State farm because while I was getting gas, a woman exited the convenience store jumped into her car and reversed into me. I was outside my car because I was pumping gas. She asked to make repairs off insurance. This made me very uncomfortable. We exchanged info and I made a claim to get my car fixed. Very cut and dry. At a gas station, not in my car, all on video. I had the misfortune approximately a month later of being rear ended. I was in stop and go traffic exiting off of I90 onto Highway 18. Anyone familiar with that drive knows you roll for miles before you can turn onto 18. So thats what I was doing, rolling for miles. For some reason, the driver behind me decided he wasn't going to stop and crashed right into me. I had my brake fully applied and had appropriate space between myself and the driver in front of me. So I did not bounce into them. We exchanged info, the driver apologized and I went home. I contacted his insurance directly but could not get a hold of anyone so I reached out to state farm. I was told it was best to go directly through his insurance so that I would not have to pay my deductible. However I asked them to proceed since no one would return my call at his insurance company. I paid two separate deductibles and was told that after they sorted the claims if I was not at fault I would get my deductibles reimbursed. I went to the shop they preferred. I did not claim my rental car reimbursement and I made no medical claims on either accident. The vehicle was repaired and I was eventually reimbursed both deductibles. I was then dropped by my insurance. They were very "polite" and blamed it on underwriting. So I looked into underwriting. This is an example for context not my particular situation. Just "3" claims is a lot of activity on a policy. I understand that something may "technically" not your fault, but when you see households racking up 3, 4 or 5 "non"fault" accidents something about their driving style is contributing this. I can drive down the street hitting my brakes randomly and someone will eventually run into me and it would not be "my fault," but my driving style did contribute to the accident. Insurance company know what the norm is and when you venture outside of that it is not financially smart to keep you as a policy holder. Be happy they covered those accidents and move on to a new company. Try to look at your own driving habits and style and see how that can be altered. People are hit by others and it really is "not-at-fault," but it reaches a point when enough is enough and they will set you free. That is a very fair assessment. Absolutely bad luck happens but absolutely you might also be a part of the problem. Apparently according to this agency I should have predicted while I was pumping gas someone would reverse into me. Perhaps I should have jumped in front of my car. And apparently even though I had been rolling for miles stopping and going. I should have predicted the gentleman behind me was not going to stop. Perhaps swerved into the construction barrier? And lets not forget that I didn't cause an accident in front of me. But I guess underwriting does not factor in that "preventive" driving. Do not waste time or money building "customer loyalty" here. It does not exist. More importantly, anyone who does do business with these guys and if you have had two no fault claims and were not dropped I would love to talk with you. Please contact me China Colton 4253437665

I really was reakkyt impressed that Mai persevered to get the quote to me when the email did not…read moreShe has very interesting options that may also save many with unfamiliar companies. I abided by the decision for the client, but recommend her nonetheless.

From the owner: Evergreen New Life Agency is more than just an average Insurance Agency. We want to take the burden…read morefirmly off our clients’ shoulders by providing the best coverages available that we can offer. We believes that listening and to truly understand our clients' needs is the best way to protect them in a long run. Honesty and transparencies are our mottos. As a one-stop Insurance Agency with years of experience managing a wide-range of risk and exposures, we have the skills to ensure our clients receive exceptional coverage. To keep your loved ones safe and to protect your assets, contact us to find out how we can help. Our team of experts is waiting to hear from you.

I ended up not using this company for my insurance needs but I really appreciated the time she…read morespent even after she realized they wouldn't be the most competitive for my industry and even gave me another recommendation.

Everyone is always friendly and helpful. My agent Erica Baker, is knowledgeable, and she does her…read morebest to find the good deals . definitely A& M is a recommended insurance office.

I have been with pemco Raymond insurance for 25 years . we have 5 cars our home ,reational property…read more,renters and boat insurance through dave. their customer service is awesome dave and his wife are very nice and always helpful very happy with our interactions over the phone and in person we are extremely happy with their services and would highly recommend Raymond insurance. personal service great real people. thanks for all the years Ross & Traci Packard

From the owner: Car insurance home insurance…read moreboat insurance renters insurance bike insurance motorcycle insurance mobile home insurance Pemco Progressive Geo Vera Pemco West Seattle Progressive West Seattle Geo Vera West Seattle car insurance west seattle

After being a customer with them for 10+ years, I've finally decided to write a review. I have yet…read moreto meet, see or hear from Mr. Amacher myself after many visits in their office or by telephone. Many customers stay because we don't bother switching like myself but after Mr. Amacher has collected my tens of thousands of dollars over 10 years, I don't think it's too much to actually get my insurance card in a timely manner. You only need to mail it out twice a year! To make it worse, my husband called last month and spoke to someone, again, to remind them they forgot to mail us our cards. Do you think we have our cards yet???? The physical card expired on 5/13/17 so we had to get on our computer and print a copy. How difficult is it to treat your customers like we matter? We moved out of Seattle years ago and will soon be looking for a new agent because this office is beyond incompetent and lazy. I am sick of calling and reminding them to do their basic job each year. Yes, I am frustrated and I have many good reasons why. Shame on me for staying this long. I will soon take my loyal business elsewhere.

WOW, just wow! Customer service is alive and well ! Elliott returns calls , is knowledgeable,…read morerespectful and so helpful! This company is 5 star !