Thanks for Yusheng's help, and support. He is well friendly…read moreand helpful, and always reply quickly. Recommend his services to everyone.

Chris and Noame have always been very helpful with my insurance needs, by far the best office I…read morehave dealt with hands down.

We have worked with the Michelman team for some 10+ years and it's been an exceptionally positive…read moreexperience year in, year out. We have just moved out of state to an area where Michelman is not able to write policies and we are sad that we need to find a new broker. However, we have family members staying in WA and they continue to be very happy customers. A special shout out to Darleen Garbrick who has been our (amazing) Account Manager throughout the last 10yrs. Professional, personable, responsive and more importantly, proactive in looking out for us across our multiple policies. She also provided us with much valued advice over the years! Thank you Darleen!! R&E.

I have been with Michelman Insurance Group for 19 years. I have been extremely impressed with the…read morecare and professionalism I have received. Any trouble with needing assistance with any of my policies, my issue is resolved by Haley and the others in the office, quickly and effectively. Haley is a caring woman who knows exactly what needs to be done and explains the how's and why's. Haley is someone who takes pride in her work, it's easy to see and she definitely has the "special touch ". Haley takes her time to ensure that my needs are taken care with one email or one phone call. Haley is a lady who I trust for my family and myself needs when it comes to insurance policies. I would suggest that if you are interested in getting a personal touch for all of your insurance needs, call Haley and the team at Michelman Insurance Group, they are outstanding for your and your family's needs!!!

Extremely deceptive. Stay away. This office sent me a letter in the mail with an "estimate" on home…read moreinsurance with itemized limits of liability and premium costs. Upon calling the office and providing information so that they could get a "firm" quote, the price went up 2.5x. Ridiculous business practice and completely dishonest. Will never purchase insurance from this office.

Gabby is super responsive and a great asset to this agency. I ended up asking my relatives to move…read moretheir business here.

Hien is an incredibly knowledgeable insurance agent who helped us better understand the multiple…read morepolicies we have with Farmers. She explained and shared vital information that we never knew and options we didn't even know we had. We spent hours with her and when we left her office, my husband and I both agreed, we definitely have the best insurance agent around. Thank you Hien! Tom and Laurie R.

Hien & Betu we're very helpful in answering all of the questions that we had when it came to…read moreinsurance and bond for our small business. They also went above and beyond and helped us with paperwork that relieved a lot of stress and uncertainties we had with other things that had to do with setting up the business, that we were unsure of. Very professional, kind, and patient.

If you looking for absolute unprofessional agent who don't care about you with low customer service…read moreperformance? This is ur place and Sarah William is ur agent ... they never done what I asked and Sarah denied to see me in person twice and my opinion never matter to her ... so choice is urs They made me a fan of other companies...

It appears Allstate agents Sarah and Kammin have a difficult time explaining coverages to their…read moreclients which is me. This inability to spend more time listening and less time talking over customers leads only to confusing the customer. Bad thing is you only find this out when something happens and then the big bad word we DENY your claim happens. It was suggested that I could have lied on what happened. Thanks for the input they say and we will do better next time. Unfortunately their learning experience leaves me as the victim a teaching experience and a $2000.00 uncovered repair bill. I also read another review and it appears to be pattern on how Sarah speaks to people. I was close to hanging up because it was of no use trying to ask questions as they do not listen.

Alexa and her team are amazing! They helped me get a great auto policy at a great price, I saved so…read moremuch money. They are extremely knowledgeable about their products and want their customers to be happy. Give them a call!

I had auto insurance with Ms McGuire up until February of 2022. My Mother also had auto insurance…read morewith Ms McGuire at that same time. Last February, my Mother contacted the office to inform them that she had sold her vehicle and no longer needed insurance. It was at this time that Audra cancelled MY insurance and not my Mother's. Audra never caught the mistake. Meanwhile, they continued to take money out of my Mother's account and kept her insurance on a car no longer in her possession - insured. I did not immediately notice that the automatic withdrawal had stopped. It was not a huge amount. In addition, my Mother did not notice that her auto withdrawal continued. I contacted their office in July, six months later to ask them if they had by chance cancelled the wrong insurance. Audra looked into it and you bet - my policy was CANCELLED. When I asked her to reinstate it at once, she said it would take several days but not to worry!! She put me on my Mom's account that was still open -- without so much as a call to my Mother to confirm that this was okay. When I asked her what would have happened had I been involved in an accident Audra replied (and I quote) "I spoke with the under writer and he said if there had been an accident they would have taken it into consideration." Needless to say I was skeptical at this point about their supposed concern about their error and the risk they opened me up to. Skeptical became an understatement when they billed me $600+ for the six months that I was not insured and had no absolute statement that there was coverage. Alexa then tried to convince me that coverage had existed when she said "most likely you would have been covered." Then Alexa told me "I know it sucks but you either have to pay or have a lapse of coverage on your record." The lack of business sense, maturity and ethics within this agency was astounding and only further compounded by a solid 7th grade vernacular and tone. Apparently, proof reading, attention to detail and acknowledging their blatant mistakes are not their strong suit. I wish you better luck than I had with this agency should you lack the intuition and foresight to keep looking for another agency and choose to settle for such unapologetic mediocrity and incompetence.

Nancy and crew made the process so easy when I had to make a claim. I highly reccommend!…read more -David

I have been with Nancy for four years now, and no matter what happens, she is right there to help…read moreand come up with solutions to home and auto insurance needs. She also goes above and beyond explaining umbrella policies' importance in protecting your assets. We will continue to have a long relationship! Just the best!!!!!!!