first off, i have never written a review EVER. this hospital is the only place i felt i needed to share such a poor experience so far. [[HIGHLIGHT]]this hospital really freaking sucks. my boyfriend has been admitted here for the past 6 days and it's been nothing but lack of urgency, communication, etc.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]i've had to come out multiple times to speak to someone at the desk AFTER the fact that we had called a nurse in multiple times before. they were just chatting, as we waited almost 35 minutes for meds.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Then, when i go out to ask where everyone is at and why my boyfriend hasn't been assisted, they look at me crazy because I just interrupted their giggles AND STILL DO NOT COME FOR ANOTHER 15 MINUTES.[[ENDHIGHLIGHT]] someone needs to get the night shift together this is really disappointing. Not to mention, you guys did the wrong procedure on him, had to redo it twice and he's in a lot of pain with multiple wounds now because of it. It really saddens me to see him get treated this way. read more

SLEEP? If sleep is important to people going into the Cardio center, YOU WON'T GET IT during the Night Shift. [[HIGHLIGHT]]I can name names of Nurses who "without hesitation" AGREED. The very young nurses understand, there is NOT anyone from Administration during their shift to quite them.[[ENDHIGHLIGHT]] I was KEPT for Observation because my blood pressure was 200/? I don't remember the other and I don't lie. But it was the night shift taking readings and the small cuff was being used, show my blood pressure 89/67. Due to my blood pressure was thru the roof, the meds brought it down. The night shift nurses seem that anything they do if professional and correct. I will tell you, if I could Post pics of the blood pressure monitor readings (I took Pics) you would Not go to Christis Cardio center. The BP readings were 87/58. They weren't CONCERN that the machine or the Cuff may be at Fault. She brought in a treeaige to PUMP MEDS BACK IN ME TO MAKE MY BLOOD PRESSURE GO BACK UP? They ARE NOT DOCTORS!!!!!!!! So, I have found another Dr with the UT Health North facility. Emergencies, you got to go, but if you get to CHOSE, I will NEVER STEP FOOT INTO CHRISTUS TRINITY. [[HIGHLIGHT]]Oh, the night shift nurses? They are SO LOUD it's they're Arrogant in believing they can't get Disciplined or Fired. YOU WILL NOT GET A FULL NIGHTS REST, ASSURED![[ENDHIGHLIGHT]] God's Witness, Leslie When I told €¥÷¢|^? They said, that nobody is there during night shift to CONDEMN their behaviors. SAD, VERY VERY SAD. [[HIGHLIGHT]]You recognize this one, she is young heavy set black girl, whatever reasons, will be saying, "Love", how you feeling Love, can I get you anything Love.[[ENDHIGHLIGHT]] What a JOKE that this exists in a HOSPITAL, where people are Sick and DYING! read more

[[HIGHLIGHT]]I arrive at 7:15 pm my child was vomiting and they didn't get to a room till 9:15 then a nurse came in at 9:30 and said your doctor should be here in any minute after her well nothing till 11 pm so packed up my kid and our stuff and left[[ENDHIGHLIGHT]] then I went back to get a paper saying that we weren't seen and well instead of taking responsibility of being lazy and sitting around not actually checking patients they said it's busy yet most of the rooms had ppl in them and were also looking for the doctors and definitely cussed at them cause tf takes long. read more

We came in at the Er we had the best care possible for my fiancé. Everyone was absolutely caring and knowledgeable.

My goodness. I am not grasping what I am seeing in these reviews. I know everyone's experience is different so I will give a little perspective into ours. A few years ago my mother broke her knee and she was blessed to have been brought to CSRH. They treated her so amazingly. Last Saturday she broke her back and I asked that she be brought back here for care. It has been a week and she is receiving the very best care, yet again. They are so kind to her and to us. From the cleaning crew, to the nurses, to the doctors. Just amazing! There is nothing more precious than your loved ones, especially a parent. Here they seem to recognize that and I am so grateful for everything they are doing for her and their persistent kindness. read more

Christus Health - Hospitals Near Me - San Antonio, Texas

I would rather bleed out then go to the ER here again. [[HIGHLIGHT]]Post visit a year and a half later i'm trying to get an itemized bill. Takes about 20 people (not exaggerating) transferred 10 times, and recalling for a multitude of reasons. It is one of the most frustrating customer service experiences I have had.[[ENDHIGHLIGHT]] I usually have good experiences everywhere I go but this has been hell. [[HIGHLIGHT]]Employees (mainly the main line for patient information) need more training on who and how to transfer to the right department.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]An hour before writing this review I asked the main line to transfer me to admitting and I was connected to another patient and we were both confused.[[ENDHIGHLIGHT]] That is one of many reasons I had to recall. I would rather go to medical school to become a doctor to care for myself than have to deal with Santa Rosa again. STAY AWAY FROM SANTA ROSA FOR YOUR SANITY! read more

Christus Health will bill you as an Outpatient if you have an appointment at Ortho San Antonio Dr offices. They billed our insurance twice, under Ortho SA and Christus Health for the same services and are charging us for 2 copays, $40 for Ortho Sa and $300 for Christus Health. They wont resolve the problem so I have filed complaints to report their fraudulent practices. read more

Received excellent care and results when in extreme pain on Christmas Eve 2025. Because of an apparent correct diagnosis and prescription I will be able to enjoy Christmas with my family and I sincerely wish the same to them. By the way, I was in and out in less than 2hrs! Did not get names of PA and RN but hope all the best! read more

[[HIGHLIGHT]]The absolute worse staff EVER!![[ENDHIGHLIGHT]] The ambulance brought me through to the waiting room like an uber. [[HIGHLIGHT]]The check in staff.Looked at me like I was crazy for wanting a wheelchair even though they saw me come in on an ambulance.[[ENDHIGHLIGHT]] I was left in a dark roam. Never received a bed. They left me in express, check-in with no lights on with broken chairs. In the room for half of a day 10 am until after 3p m. Initially, I wasn't given a help button.And then when I was, I was ignored, anytime, I pushed it. I was discharged without any explanation and yeah, with the ivy still actively in my arm. There is so much more that I can share, but it's so.TerribleI don't want to revisit it. read more

This hospital should be ashamed of themselves. My mom (who is wheelchair bound)went to the ER for a bad bed sore on Sunday. This hospital "admitted her" that next morning. She has been in patient since with little to no treatment. Dr. Feng submitted discharge paperwork without ever seeing my moms wound or without consideration of her treatment. She was informed that she also had an issue with her esophagus and they wanted to do tests to look into that. However, they had her in for a cardiac consult to clear her for testing because she "has a past medical history of heart issues," which is totally untrue. She was never seen by cardiology and her esophagus was never addressed. She also did not see wound care until two days in to her hospital stay even though she was there for an open wound. Yesterday, they brought up surgically closing this wound yet today they discharge with no fix. When my parents presented to Dr. Zichun Feng that this wound would not heal due to my mother's transfer back & forth, she said that she would prescribe pain medication. When my father explained in detail why the wound would not heal again, she offered a higher dose of pain medication. When they brought up the proposed surgery, Dr. Zichun Feng said "they don't get paid enough to do them inpatient." Unacceptable to deny care on the basis of her salary. [[HIGHLIGHT]]We continued to advocate for my mom by contacting the patient advocate, the house supervisor and nursing manager which ultimately resulted in my father being advised the San Antonio Police department would be involved if they did not leave the hospital because they would then be considered trespassing.[[ENDHIGHLIGHT]] My mom is now forced to return home with no care provided to her wound. To go home and further irritate the wound which will result in another hospital trip. read more

My mother spent a week at this place. it should not even be called a hospital. She was never given a sponge bath nor even a toothbrush. She came in thru the ER which was ok but a very very long wait. The nurses lied to us on numerous occasions. She was supposed to get physical therapy during the 6 days they held her hostage but only went in 1 day. Then lied about the other days. This was the beginning of June. Since then we have met other patients who were there this last month and complained similar. Also, my mom's home care nurse use to work w them and said they were made to lie to the patients. That was the reason they ultimately quit. DO NOT TAKE YOUR LOVED ONE TO THIS HOSPITAL!!! If there was a 0 rating available I would do it. Worst experience w a hospital in my lifetime. read more

The staff here sucks. My mom was in the 6 floor telemetry and the staff not once checked on my mom. They sit at the nursing station talking and on their phone. They don't do their rounds, they don't check on the patients. Day shift or night shift are very lazy. My mom was unable to move she was a full assist and they still wouldn't go inside to feed her or change her. They will leave her foley so full and the times they will go inside to check on her was till the end of shift. They don't even put their names on the board or change the date. I hated this place for my mom. The only ones that did their part and job was the Doctors. read more

Was admitted for possible stroke and diverticulitis flare up. Only upon accepting admittance was I notified that no rooms are available. I've now been in a hallway 17+ hours. Exposed to all incoming patients, zero privacy when asked personal questions with guests, patients and staff present. HIPAA doesn't apply to this staff for some reason. The trashcan in the hall next to me received more care and attention than I did. Nurses eating and laughing out loud while alarms going off for bathroom assistance and patients pressing their Call Nurse buttons. read more

Mom went to ER here midday on a Tuesday. No problem parking. There is some construction ongoing at the time of this entry near the ER (December 2022). Staff was cordial and attentive. Some proactively asked if I needed anything when I was standing in the hallway looking around. Nothing seemed out of place. Mom was released a few hours later after tests, and I'm glad we didn't have to stay there very long. They even provided transportation for her back to her Assisted Living BUT it was only 1 mile away and under unique circumstances. I don't think that is a typical service offered all the time and for every situation. I noticed they have a separate ER for children here too but we've never used it. Other medical offices are nearby with specialists. I think this hospital is relatively modern, and built within the past 15 years or so, Not dated like some others around town. We have No regrets having this hospital listed as mom's go-to place should she require medical attention. If you're visiting and need to get away, there's a Rudy's BBQ nearby and a McDonalds. Hotels that are safe and we'll kept are also nearby off hwy 151. read more

Had a great experience here delivering a surrogate baby boy. The staff was top notch and so friendly! 100% Brandy was the most wonderful nurse I've ever had! She made my whole experience amazing Room was pretty standard for both labor and recovery. I only had breakfast which was pretty good for hospital food. After delivery they have a special meal option for you to order. Plus they have their standard menu read more

Christus Health - Hospitals Near Me - San Antonio, Texas

I went in for outpatient imaging at Christus Rosa in New Braunfels TX. The order was for neck and head ultrasound. I have a swollen lymphnode under jawline and it's been there for months. I previously had a scan of my Thyroid and had 2 lesions that were supposed to be followed up as well. The tech asked where the swelling was and she put the wand on it. I asked if she could see my salivary glands and she said no. She didn't do a scan of the rest of my neck or head. The report said I had 2 lymphnodes palpable and they were my submandibular gland, which is a salivary gland. No mention of anything about my Thyroid at all. Because she was either inexperienced or on a hurry, I will have to get another scan as well as a biopsy of the noted lymphnode. I don't trust this Healthcare system at all. I've had terrible experiences at the ER, where I was lied to that they don't have an MRI machine for the ER use!! I had already had a MRI at the same ER just a few months earlier. When I had an order for a mammogram and ultrasound, they proceeded to do a 1 side only for mammogram and told me to come back 2 months later for the other side! The tech felt the lumps that were being ultrasound and told me so but the report didn't mention either! I honestly am tired of their lies, gaslighting and very poor treatment of patients. They are the worst hospital and everyone I know has a similar story. read more

This was by far the best ER experience I have ever had. In and out in 45 minutes. That has to be some kind of record. This place is running efficiently and with a smile. The staff was super nice and incredible with my baby boy. Turns out he is going to be all better in a few days. Thank you all medical staff for working those long hours. Y'all are the real heroes. Five star experience hands down. I'm writing my review now before I get the bill. Lol. read more

Seriously the most unhappy nurses and people I have ever encountered If you can't be kind, don't be a freaking nurse! My dad is 89 and bleeding rectally. They are too busy to help him to the toilet and off the toilet. He only walks with a walker and they wouldn't provide him one. Kept telling me to drive 2 hours to go get his from home since he was brought in by ambulance. They left him in his dirty bloody cloths from home for 2 days until my mom and I gave him a shower and forced someone to bring him a hospital gown. read more

This ER is horrible! We will never go back. Going on 8 hours waiting and they still have not seen my husband. This ER is 3 mins away from my house and I'd rather drive somewhere else. Stay away!!!!! Bathrooms were filthy read more

Horrible experience so far very long wait in the ER! Been waiting since 3:30pm and it's now 12:35am the next day!!!!!!!!! They keep telling us 4 persons in front then it's 2 persons then 5 persons. Does this hospital not have enough staff? The front desk staff are rude. There's people on the floor, people throwing up on the floor. I told the front desk there's vomit on the floor it took 4 hours for housekeeping to clean. I won't be coming here again! read more

I visited this ER before several years ago and was very happy with care and wait times. Went recently and both care and wait times were deplorable, even for serious issues. Overnight ER seemed to only have a physician assistant and a resident PA. Almost Five hours with zero patients being seen Other than vitals. read more

Absolutely do not come here! People were waiting for 9+ hours. There are no beds available! They will let u suffer in pain in the waiting room! Worst experience of my life! read more

Don't do it trust me. Took my wife to this Christa's on Friday night. We thought it was heart burn. Nope, she had gallbladder stones and they gave her antibiotics and sent her home 3 hrs later. So we did the antibiotics nothing was helping. Took her to Baptist down the street and they admitted her right way. She had to have emergency surgery. Before I took her to Baptist, I was panicking not knowing where to go. [[HIGHLIGHT]]Baptist was our guarding angel this season. All of the staff are awesome and very caring to patients needs.[[ENDHIGHLIGHT]] Baptist hospital will be the only place I go to now. read more

Worst ER ever!! Waited for five hours and still didn't get seen by a doctor. They couldn't tell me how much longer before I could be seen. Sat in the waiting room with a severe stomach pain and throwing up. Save yourself time and grief and go somewhere else. Terrible hospital with no regard for their patients. read more

Man if u are in an emergency situation please go somewhere else this place is so unprofessional and unorganized some people have waited for over 4hrs in the emergency room to be called in wtf.! Might just die in the waiting room by the time they call u in it's freaking ridiculous longest wait time is 8hrs.!! How is 4-8hrs an emergency plus the staff is super rude wish someone could see my review to actually try and better this place and maybe talk to the staff about this bs wait time people throwing up in the waiting room in pain and still having to wait 4-8hrs makes no sense wtf.! read more

DO NOT COME HERE!!!! This is the WORST hospital in San Antonio!!!! Staff is just waiting for shift change so they don't have to work. It's sad to see. their bed side manner is awful! They will make you wait 3 hours to be seen just to put you in a hallway ! If you have any brains PLEASE go to Methodist or ANY OTHER HOSPITAL read more

Fraudulent charges, horrible billing department. How do I owe ANYTHING when I have double medical coverage and provided to the staff direction onn which was primary and secondary. Then to receive so much junk mail not once but three times, EVERY time they mail me something, which is if not weekly then biweekly. RESPONSE TO CHRISTUS: Please believe in having double coverage I have already called the billing department MULTIPLE times. read more

Christus Health - Three mail pieces. That's JUST this week. - Hospitals Near Me - San Antonio, Texas

I had a cardiac catheter on 8/29/23 . Dr. Vemnepauli performed the procedure which was absolutely excellent as I was able to view the end product. His staff and all of those that took responsibility in the prep work from the time that I got there, admissions all of the way through to when I left the building did an absolute excellent job in providing any needs for me. I felt comfortable and I felt cared for. They were kind and they were very receptive as to my needs. I enjoyed my stay, and I enjoyed the time that I had with the staff. The doctor performed an excellent procedure and I did not feel scared or anxious. Thank you so much for providing staff and doctors that really provide the Care the patients need! read more

Of course I am sitting here sick. Not one time has anyone came and asked if I needed anything. I feel my fever returning and asked for Tylenol for me and to see if they could give some to my kid. (I took her in first and then myself). I am a single mother and didn't think to bring her meds and now her fever is coming back as well. Whelp she can't have any and wanted me to check her in at this hospital. They have yet to come back to me with any meds. I have also been here an hour waiting for my Covid, strep, and flu results. Once we receive them I will probably go to another hospital to get some fluids to hydrate my body. read more

DO NOT DELIVER YOUR BABIES HERE!!! If I could give this place a 0, I would. I was pressured by my OB to deliver here because one of my doctors is the director here. What I experienced here was horrible and after speaking to the floor director and filing an official DETAILED grievance, they responded by telling me that they stopped the investigation because I had already spoken to the floor director IN A VERY VAGUE LETTER IN THE MAIL. The nurse who threatened us (myself, husband, and newborn baby) was rude to us, talked down to us, and took our baby from us and kept her from us for HOURS because she expected me to hold her the whole time and got mad if my husband held her, IS STILL THERE WITH NO REPERCUSSIONS mistreating patients. DO NOT DELIVER YOUR BABIES HERE!!! Please refer to photos to read my entire story as yelp puts a limit on the amount of characters I can type. They are trying to hide something because they removed the entire transcript of questions and comments exchanged between us. They truly do not care. My OB said this had already happened before to another patient of hers. If it has happened before, the happened to me, it will happen again because Rebecca in the Labor & Deliver department is allowed to behave this way and hurt new mothers and their babies by separating them for no reason. Filing a grievance will not help. They will cover up for her. PLEASE READ THE FULL DETAILS ON THE PHOTOS. Their phlebotomists are also horrible and left me so bruised from "blowing" my veins over and over. read more

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Extremely unprofessional office staff! We have been waiting hours to hear a status update of my sister in law who was taken for surgery 4 hours ago and yet when we call the front desk, they transfer us to someone who keeps hanging up on us?! How are we supposed to know the status of a loved one in surgery? No communication from the office staff whatsoever and we are left to wait outside. Don't come to this hospital if you have to leave for any reason. Might as well bring days worth of clothes and blankets to camp out because their office staff is trash. If I could leave half a star I would. read more

1) I am a military spouse typically seen on base however I was rushed via ambulance because this was the closest hospital to me. They took the absolute BEST care of me and my unborn daughter ultimately saving both of our lives with the quick choices they made. My family and I are forever grateful to this hospital and their wonderful staff. 2) A few years later my husband later had an emergency needing his gallbladder removed, they were able to take great care of him as well. This place took care of my family, the staff was amazing to us. read more

Sadly this is the closest hospital to me so when I need care I'm stuck coming here. However, from now on I will drive to the medical center to be seen if I have to. I have been seen (if you can call it that) here on two occasions. The first time I went to my doctor for hand pain and swelling and she told me I don't like the way your hand looks go to urgent care instead. So I went to urgent care who also said your hand is ice cold, swollen and blue go to the ER cause I think you might have a blood clot. I go to Christus and wait. I get triaged by a PA who looks and my hand and says well I doubt it a blood clot but I'll order an ultrasound. 6 hours later still no ultrasound I finally get taken to the back and the nurse tells me yeah the ultrasound people are always behind even if you have stomach issues so I can't tell you how much longer it's gonna be so I told him if they didn't feel like it was emergent I wouldn't either and choose to go home. I didn't stay in the back more than 30 min. I never actually got seen aside from my triage. So Imagine my shock when I see they billed my insurance almost 4K just for triage (bp, temp, social hx and for the PA to pick up any hand and say I doubt it's that). It was rheumatoid arthritis and Raynauds. Second visit: I have pcos. I have since I was a teen and I'm in my 30's. I had been having abd pain for a few days and it was getting worse, to the point I wanted to pass out and it was causing me to throw up. My pain was so bad another patient in the ER asked if I was ok cause she had seen me in pain for hours and that if she could she would let me be seen first since she was there before me. I get triaged and the male PA flat out tells me , "well most people that have come in here this week with abd pain and vomiting just have a virus so that's probably all it is". So he basically already diagnosed me without any info aside from my vitals. He orders lab work and I wait again about 4 hours. He comes in after I'm taken to the back and says, "your labs are normal so you are fine" I know you said you have pain but the labs say you're fine so I ordered you some Tylenol. I explained to him this pain is similar to when I have had ruptured cysts and he tells me well those aren't emergencies and how does your doctor even find that. I told him through ultrasound and he says, well I'll order it if you want me to. The fact that he had diagnosed me with a virus and didn't seem to care at all didn't sit right and I said no forget it I have an appointment tomorrow with my doctor and I'll suck it up till then. Sure enough, I had a 15cm cyst sitting on my ovaries about to rupture. Waste of my insurance. The lack of compassion and care is mind blowing to me. As someone who worked previously for 5 years in an emergency room here in San Antonio, I try my best to be patient, wait and let the doctors do their jobs, but here they come for a check not for the patient. They will force you to advocate for yourself then act like they did you a favor. And the bill after insurance 1200.00 for Tylenol and labs. There is a new hospital being built right next to your neighborhood and hoping they have better care but until then we will drive to the medical center. read more