My husband went here for his immigration medical exam. Christine, helped us with all our inquiry…read moreand provided us with details on how to go about the process. It was smooth from start to finish,grateful to have come across this clinic for this type of service. Friendly staff and knowledgeable about the process. I would recommend this clinic for your immigration medical needs. Thank you for all your help.

Extremely nice dr. and staff! Dr Sung (the sister) was a…read moregood listener and she gave me a real vibe that she wants to know about you to attend you better. The nurses explained everything carefully and made sure you understood. I will go back if I need other medical needs.

Take a look at these reviews, and among the 1-star comments there is a constant: Masayo…read more Unfortunately, this is a classic case, where you have a good doctor hampered by terrible staff. It is also unfortunate that be what it may, it is the doctor's responsibility to manage that staff and ensure each patient has a respectful, caring experience. Ron Yamane's staff answer the phone whenever they feel like it (they absolutely do not adhere to stated hours), and are condescending and disrespectful to patients. We've moved on (after several decades) to find a doctor who actually believes in a "patient-first" model, one to whom we can confide and trust. This is a shame: it's not often you see 3.3-star ratings for doctors, but in this case, it is deserved. No ill-will toward Dr. Yamane, I'm sure you can turn this around, but your legacy in Gardena has been severely tarnished by your management approach. The negative reviews you see on this site are only a fraction of those who have been affected; most folks I know all have the same story, grin and bear it, or stop going to your office altogether...

Best to choose another doctor, because after 32 years of patronage I finally became tired of Dr…read more Yamane's non-professional administrative staff for their unacceptable service especially managed by "Masayo" in a private office environment that's outdated and not up to standard. I find him to be an average nice doctor who has cared for me, but his staff whose English is their second language has lacked friendliness and respect like his scheduler, "Suwaki" who has rudely talked down to me. They run around like squirrels too being so busy and their hours of operation are irregular including not answering their phone calls at times. Waiting longer than reasonable is common and during my last visit, I was informed that three patients were ahead of me just like being on an assembly line. Moreover, your first impression of their office, lobby and patient rooms will look dingy, depressing like never refurbished nor painted with old wall posters/flyers. I feel that "Masayo" whose irrational had complained that she was wasting 15 minutes of her time to explain about Optum's procedure namely HMO-POS for a PPO urologist referral only because of my longevity was rude and insulting. Most of his staff could careless unfortunately to never improve in such an old-fashion environment whose still using written paper for record keeping instead of iPads with walls of patient folders. Now retired, I was luckily referred by a helpful Wellness Nurse Practitioner from Optum and very pleased now with my brand new, reputable five-star Primary Doctor administered by their competent staff/NP, team work, portal and a well-organized modern facility in Torrance effective 01AUG23.

Well, it looks like I'm not adding anything new here, but Dr. O'Connell is truly the worst dr I've…read moreever encountered in my life. Would not address my concerns, told me that since an INQUIRY I had was contraindicated on a box of medication, he would not think about it any further, and then just walked out on me. He should have retired years ago.

I've been a patient of Dr. O'Connell's for sometime. Yesterday was the last time that I will ever…read moresee him again. I came across some medical records and wanted the Dr. to explain to me, why he put some things in my records that I didn't understand completely and wanted to hear his reasoning for it. First off he was late for the appointment, which is not the first time. He entered the room complaining how busy he is.... That is not how you treat paying patients. It is not my fault that YOU are overworked or overwhelmed or that you over booked! I waited 30 days for this appointment and then YOU were late to the appointment! My time is just as valuable as yours!!! I immediately told him that this should only take a few minutes and he could move on with his day. I confronted him about what he put in my medical records and he immediately gave me some BS story about INS coding and blah blah blah. He straight up lied to my face and that was the last straw for me. He then berated me for wasting his time and that this could have been done over the telephone, I immediately let him know that I wanted to see him in person for the explanation. His story was such BullSh&!, he was like "Oh I just used that code because of this and that" Straight up lied to my face. He didn't have to use that code unless he really believed that. He got called out and literally didn't know what to say other than lie. He is the kind of doctor that thinks everyone else is uneducated and he is all knowing! Absolutely ridiculous!!!! How can I continue to see a doctor that I no longer trust?!?! So with that.... I'll be looking for a new primary physician.

Dr. Chen is simply the best PCP I've ever had. She is very attentive and always eager to help you…read morewith health issues. As others have said she is very responsive in MyChart and her team is as well. I hesitate to write this review because I don't want to lose availability with more patients but she is that good!

Dr. Lillian Chen has been an incredible and attentive primary care physician for my father. She…read moreconsistently takes the time and care to help us work through both major and minor health issues with thoroughness and compassion. Dr. Chen has gone above and beyond in securing timely prior authorizations and coordinating his care across specialties, which has made a meaningful difference in his health journey. She is exceptionally responsive on the patient online gateway, always addressing questions and concerns in a timely and thoughtful manner. Even when she is away or on vacation, she ensures continuity of care, and we never feel that my father's health needs are left unattended. We feel very fortunate to have Dr. Chen as my father's PCP, her dedication, responsiveness, and genuine care are truly outstanding.

Had the pleasure to meet Dr Abraham Golbari. I switched over my insurance carrier and was really…read morebummed out about having to find a new doctor. I went in today for blood work and a referral to see a gyno. My appt was at 945am. I arrived at 920am, completed paperwork, saw the doctor, got blood work, and was out of there before 1030am. I prefer morning appointments as it doesn't get so crowded. Now prior to coming in, I was concerned about whether or not my experience would be pleasant after reading all his reviews. After coming in, however, I realized that people are just impatient and expect miracles. The staff was nice and so was the doctor. I'm glad I came in even with my doubts. My only suggestion is to get their parking lot repaved. There's chunks of cement missing.

Very rude staff. I don't know what I've done to them to treat me that bad. This is the first time I…read morevisit the clinic. It'll be the last time.

I've been going to Dr. Kim for a while to get my yearly check ups. She's always been nice,…read morepersonable, listens and seems to know what she's talking about. Trying to get an appointment is always difficult. She is usually booked up for months so I started booking my appointment the same time every year to guarantee a spot. This year I got a call saying they cancelled this year's appointment for some reason and I'd have to call to reschedule. I called (mid November) and was told she's booked all through March of next year. Good for her that she's so popular but I haven't seen anything from her that I can't get somewhere else. I'd like a doctor I don't have to wait months for.

I arrived at Dr Kim's office 13 minutes late. I was coming to Torrance from Long Beach and the…read moretraffic going by the port was horrible, congested with big tractor trailer trucks. I had blocked ears, impacted by earwax and could barely hear. I was in pain. I was told she could not see me and I would have to come back in one week. I asked a second time and she declined to see me. A front office ice cold person told me I could go to urgent care in Redondo Beach with no appointment. I asked again. Then I asked to see the manager, also cold. I had to tell the manager I was not in love with UCLA as an orthopedist at UCLA Santa Monica wanted to replace my right knee and it did not need to be totally replaced. I recently needed a colonoscopy and had FIVE that's 5 cancellations from UCLA. They tell everybody with huge tacky banners that UCLA is the BEST hospital in the west. Baloney. What about Stanford, UCSF, and Berkley. And Scripps. UCLA is NOT the #5 hospital in the country, no matter if US News and World Report said that once. I have been a very frequent patient of UCLA for 35 years. Probably a mistake. Dr. Kim is cold and hard with negative bedside manner. She must have gone to medical school at Rikers Island and done her residency at Sing Sing. I suggest you drive to their main campus in Westwood where you get treated with compassion, dignity and respect.

During a routine blood exam my doctor saw something of concern. She advised me to make an…read moreappointment with a rheumotologist and recommended Dr. Duffin. I have a PPO because I like selecting my doctors so I was weary of going to see a doctor I hadn't researched or selected. Since I feel I get amazing care with my current medical provider I decided to take her recommendation. I didn't know what to expect from my appointment with Dr. Duffin. I have a very limited understanding of what rheumotologists do. Dr, Duffin took the time to pull up my medical records on some medical record sharing software system. He went through about 5 years of my medical history asking me questions and reading over lab reports, doctor's notes and my MRI. Dr. Duffin was able to tell me what was wrong with me, what I should expect and how I can treat it. He took the time to show me things online, explain to me what he was showing me and he printed up some materials for me to take home and read. He was very patient in answering all my questions. He ordered a few more blood tests and called me on a Sunday to report the results when I called his office with a question he called me back on a weeknight at 10pm. I'm not sure if the Sunday and 10pm calls are for everyone, but I didn't mind. If you're in the market for a rheumotologist, I highly recommend Dr. Duffin!

I have enjoyed the professional talents of Dr. Duffin for approximately 10 years and am completely…read moredelighted with his personal attention to detail upon each and every appointment. I rarely find a physician who is sympatico with my condition, issues and many physical challenges and am most appreciative of someone who is competent as well as caring. High recommend for those who are seeking assistance for Quality of Life issues and dealing with a staff who are polite, expedient and extremely helpful.

I found out my doctor retired. So sad to see him go. I decided to pick a doctor closer to home. I…read morewas pleased with the outcome. It turns out my new doctor knows the doctor that retired and the cherry on top is that they're friends. I am blessed to be closer to home.

Doctor Arielle Tucker does not take care of her patients I explained to her that I needed this…read moredocument sign in order to work. I went up there she signed one document which was the wrong one I took it back got the right one and then she's gonna tell me to take 2 to 7 business days to sign it, my wife explained when I'm there and explain the situation. She told me she would have it ready and she still didn't have it ready for me so don't trust her. She will not take care of you as a patient.

I called and tried to schedule an appointment, but apparently, she hasn't taken in any new patients…read morein almost four years. This review is based on availability only. Trying to find a new Dr. Shouldn't be this difficult.

Billing department billing me from services from 2022 and 2023. Horrible customer service, they are…read morealways behind. TMPN CAN YOU HIRE MORE BILLERS AND STOP OVERWORKING YOUR STAFF!

I had an annual physical exam with Dr. Ferguson back in 2019. It went well until she offered to do…read moremy gyn exam. She said, "What!" in an arrogant tone after I displayed discomfort during the procedure. As if I should've been used to the specula and "active" so to speak. I'm surprised I didn't share my distress with her or the hospital afterwards. And although we communicated about all my results, due to her poor bedside manner I decided not to see her any longer.

Dr Diane Ferguson is a compassionate care provider who has the patience for her patients.read more