Nice helpful and friendly staff Grandkids had fun Bathroom clean Drink area clean Overall clean Pizza came out hot and fresh read more

I've been to several birthday parties at Chuck E. This one had a facelift recently, so there's no more animatronics on stage, and it's a bit more high-tech than decades past -- but still the same as you'd expect overall. The pizza is honestly pretty good, and the kids seem happy. All-you-can-drink soft drinks keep everyone hydrated during hours of play! Just be warned, you can spend $$$$ and walk away with just a few pieces of candy for your prize at the end of the day -- OR save for several trips to get something worthwhile. But you're probably not going here for the prizes! read more

Chuck E. Cheese - A game. - Pizza Near Me - Bridgeville, Pennsylvania

Birthday celebration! I was amazed as to how clean the location was, how friendly the staff was. The pizza was great ! The kids had a great time. It wasn't as loud as other locations. I liked the simple layout. We ordered the pizza, crazy bread and a salad. Don't forget to download the app! Highly recommend and definitely will return. read more

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My first time here in probably 8 years. My son loved it but woah, crazy for me. First off it is sooo loud in here. I had a hard time hearing later on. Kind of like when you go to a concert. We came for a birthday party and they had atleast 2 other parties at the same time. Way to make the money in a short period of time. I have to say pretty cool how the kids had a bracelet with their card on it. They also gave out nice goodie bag for the kids. The kids ate pizza and then dip n dots for dessert. My son enjoyed it. I know he had a blast but pretty crazy/busy in there! read more

Had a birthday party for my daughter here and boy oh boy was I disappointed. I thought that having a birthday that was all inclusive would be an amazing but I was wrong. This place is absolutely nasty. From the moment we walked in there was old food and crumbs everywhere. The rides and games are filthy. It's was complete chaos from start to finish. The workers are overwhelmed and I'm sure are underpaid, their work ethic must be "do just the bare minimus to keep the place operating". There were lots of games out of order and at least 3 games that were out of tickets. All but two of the ticket counting machines were working so the lines were soooo long! It's just a disaster. If you absolutely have to be there I suggest going on off peak hours and bringing a litany of disinfectant wipes. read more

We came here for a birthday party. It's nice that they make sure the kids don't go out the door alone or with the wrong party. The place is so loud that you can barely hear each other. Kids are all over the place and having the time of their life. The pizza is very cardboardish. The soda fountains were a complete mess and out of ice. The bathrooms were not the cleanest but they'd have to keep someone in there all day due to all the kids coming in. We managed to stay about an hour, then went to have a good dinner somewhere else. read more

Ho, hum... another day, another trip to a local pizza market where animated characters sing & dance while delivering me my food, right? ... NO!!!!!!!!!!!! This place will, literally, Blow. Your. MIND!!!!!! I kid-you-not, they have dancing, they have singing, they have games! I've never been to Las Vegas, but I imagine it to be just like this place: a non-stop party from start to finish! A delight for all eight of your senses (yes, I included the sense of smell!)!!! If you go to the Chuck E. Cheese (the E. probably stands for "Enough, already! You had me at "Cheese"!) & you don't have the greatest time of your life, then you're probably a stupid!! read more

Chuck E. Cheese - Me having the most fun at CEC.!!!!!!!!!!!!!!!!!!!! - Pizza Near Me - Bridgeville, Pennsylvania

If I could give it less than a star I would. We can here for my daughters 5th birthday. We were scheduled 3-5 and arrived at 2:45 the earliest we were told we could. Nothing was ready until around 3:30 and the kids immediately wanted to play games so of course we were chasing kids everywhere (the oldest the was 7). Then the food came (I will say it was somewhat hard to hear the loudspeaker) the food was good and the kids seemed to enjoy it. Then everyone wanted to go back to playing. The part that really had me angry was while I was over at the games with my two sons and my wife was feeding our infant son and the hostess at our table took my daughter's birthday cake lit the candle and sang Happy Birthday to her without me or my wife present. This in my mind was absolutely unacceptable and will be the reason we never go back. Thankfully my wife's grandmother came out and found me so I could run back over for the very end. I get that they are on a timetable to keep things moving but this is unacceptable. read more

Please be careful ordering food there! We had mushroom pizza yesterday at this location. 2 of 3 kids ate it. Both kids were throwing up all night... the kid who didn't eat it is alright. So it was definitely pizza! I'm glad they alive, but can you just imagine how badly they can get sick from their MUSHROOMS?! Hope management will read this. Don't forget, your customers are KIDS!!! You gotta be on top of what you serve. read more

We had to clean our own table. The tray they gave us was wet and sticky. There was no soap left on the bathroom, and there was a literal pile of garbage on the floor. The pizza took over an hour, was immediately cold. Our kids got about a dozen tickets because at least half the machines were out. The soda machines were covered in dry syrup. This is probably the most poorly managed place I've ever encountered. Multiple employees just standing around and shrugging at guests. Maybe they are planning on closing it soon? It's all I can guess from our visit. read more

I have had my child's birthday parties here for years. Each year got increasingly worse and worse. I paid the extra money to get party favors and last birthday they told us they ran out and would give us cheap penny items in the shop in an even cheaper plastic bag. The first time I had a party the kid who was the host was great, it went increasingly down hill from there. They removed the slide, ball pits and everything that doesn't cost tokens to enjoy. At least 40% of the games my son wanted to play were broken and they didn't even bother fixing them. Now I scrambling to find a place that my child can actually enjoy. I know they are short staffed, but I could probably throw a better party at a McDonald's play place and pay 50% less. Oh and they didn't even offa discount for running out of party favors. The only fun thing they still have is the ticket blower booth, but that's 1 minute of enjoyment. Do better Chuck E. Cheese. Buy rides, fix games and if the game cannot be fixed buy new one. I've seen bowling alley arcades with better games. For $400 and a limited amount of kids there should be a better expectation. Also the prizes are limited and the branded ones you have to pay for. read more

If I could have given this place zero stars, I absolutely would have. We have hosted and attended parties at this location in the past. None of which we're overly impressive, but acceptable. We decided this year, for our daughter's 6th birthday, that instead of paying the outrageous price of the exclusive party package, we would just come early, grab a few tables, and do it our own way. I called early, mainly to check that it would be allowed if we brought cupcakes. They agreed that it would be fine, but refused to let me pay "ala carte" for the ticket blaster which I thought was odd. So we show up, it is Monday night, and not very crowded at all. The person running the register was clearly ill-trained and it took us, amongst the other people ordering play passes and pizzas, over 10 minutes to order, after we waited in the line that took a half an hour because she was the only employee there. The manager (Andrea) finally came out, was extremely rude, and not at all helpful. Our pizza took over an hour, it was cold. My girlfriend ordered wings, she never received them and when she asked for a refund, THEY STILL CHARGED FOR HER DRINK. So after ranting, obviously we will never be back, which is a shame because our kids love to play there. I just cannot see spending nearly $200 to leave disappointed and treated poorly. Step it up guys. read more

Have not been here on a choice of my own it for for a kids birthday party. Now while it is chaotic, they seem to do a good job at parties. The food is very surprisingly good. read more

We had our 6 year old daughters birthday party here on Saturday 9/15 at 12:30. I want to leave a review to compliment the staff. First, we walked in and the table was ready and Adam was there and completely eased our minds about the process. I constantly tell my employees that they are the professional and that we shouldn't ever assume a customer knows what to do when they walk into our business. I like to stress the importance of employees who stand out and go above and beyond. Often times we only put the focus on the employees with issues. Adam clearly isn't that old but what a great job he did relating to the kids just as well as he did with the grown ups! His customer service was outstanding. I hope that as a company, you truly value the employee you have in Adam. He is absolutely the kind of employee that should be mentored into bigger and better things with your company! Thank you! read more

Manager seemed extremely annoyed when games would run out if tickets and or would get jam this job isn't for everyone and clearly not for him in my opinion I will stick to going to the one in the north hills area. read more

I was worried about booking our party due to the bad reviews but they went out of their way to make my child's party fantastic. Everyone had a blast and we will definitely be going back. Food was great! Staff was great! Very happy read more

I rate it three because it took so much time to get in and if you want to buy something you should wait for long time. Workers so slow. Rather than that games are good. Food it is not bad. read more

Chuck E. Cheese - Pizza Near Me - Bridgeville, Pennsylvania

The w o r s t experience! Staff was incredibly rude and not properly trained. Took over an hour to get our pizza and when it came out, it didn't have the toppings we requested. Took another 30 minutes for the right pizza to arrive. In the 2 hours we were there we didn't once see the Chuck E Cheese mascot, even after the count down announcement that he would be on stage soon. Numerous machines were out of order and their prize counter was bare. Complete waste of money. read more

Everyone who knows us knows Chuck E Cheese is our favorite family hangout. I've been taking my daughter here since she started walking (she's 12 now). My son loves it here too. But today was a disappointment. We went out of our way to come here to try their lunch buffet for the first time. It's Presidents' Day. There's a line out the door. And when we got our plates to get food, the only thing that was out was the salad, light ranch and one single cheese pizza. Took 10 minutes for 2 more pizzas to come out and it was a pepperoni and a mushroom pizza. Needless to say it went quick and the pizza bar was bare for 10-15 minutes until more pizza came out. I was expecting there to be their usual full salad bar plus pizza. There was salad and pizza and their dessert pizza. That's it. That's the variety. I do buffets for the variety. This was weak. We'll definitely come back to Chuck E Cheese. We love it here. But NEVER again for their lunch buffet. read more

One of the better chuck e cheeses. It is realativly clean. Food is as youd expect and it lives up to a kid friendly enviroment. Lets face it you're not here for the fine quinine you're here for a safe clean place for you kids to go bananas in and this is it. read more

Chuck E. Cheese - Inside - Pizza Near Me - Bridgeville, Pennsylvania

Yay! Chuck E. Cheese's! This place is what you would expect. A kid's paradise, full of Milves as far as the eye can see, a bunch of crappy games, some skeeball and pizza only a kid could love. Actually, my daughter's Mom loves the pizza, too. My daughter loves this place. She's 2 1/2 and still a little bit too young to get the full experience but she doesn't care. Its like a huge sensory overload for her and she is always super excited. We can't go to the shopping center in Bridgeville when she's awake or she will see Chuck E. Cheese's big old rat head and start yelling his name. The pizza is crap. Its basically one step below frozen pizza, which is sad. They do have a salad bar, though...and I eat the salad bar while my DM and little girl eat the pizza. While we had no problem this past Sunday, in the summer, I've seen fruit flies swarming around the salad bar. Also...sometimes the veggies and stuff is less than fresh. But hey, there's a dancing singing rat running around. There's always coupons in the mail and if you don't get mail, you can go to Chuck E. Cheese's website and print off coupons for them there. We never had a birthday party there so I'm not sure how good they are. I've worked at a Chuck E. Cheese when I was younger and the one I worked at (in Phoenix) did good shows. I don't know about this one, though. This one is a bit small and we had alot of difficulty finding open games. The place was totally packed with a line out the door and they were letting everyone come in. If you wanted a table, you needed to be put on a waiting list but they weren't limiting the amount of people coming in. This was completely ridiculous, they really should have limited how many people were inside the building. Not just for the enjoyment factor but also for safety, especially with all the kids. If there was a fire in there, it would turn into a mad house and some kids would get trampled. Finally, every time we entered or left the building, there were about four or five adults out front chain smoking. For starters, this is illegal...they are required by law to be so many feet away from the door. And secondly, ITS A FREAKING KIDS PLACE! If you can't leave your cigarettes alone for a few hours while your kid or grandkid enjoys themselves in a fun, friendly and safe environment, then stay the hell home. All in all, we had fun. We did not intend to eat there this time, which was good because we'd have probably had to wait an hour to get our food. We played some games, put our little girl on some rides and won her some prizes. read more

I avoid taking my kids to Chuck E Cheese's, even though there is one nearby our home. However, one of my kids got invited to a birthday party, and she was so excited that I knew I couldn't get out of it. The birthday party portion of this place is actually very well-run. Everything was on time, the coordinator was great, it flowed very smoothly. However, the rest of it really needs some help. I expected it to be busy on a weekend afternoon (had to wait for most of the games), but would also expect that there would be adequate staffing. There were no employees walking around the floor to fix machines, refill tickets, etc. Our skee-ball machine was not dispensing tickets. I went to the front counter to report (remember, no employees around on the floor). That involved waiting in line for quite awhile behind people trying to purchase food, tokens, etc. They had one person ringing consistently, with one other person occasionally helping. I reported the problem, she said she'd be right out to fix it. In the mean time, at least one other person had the same problem with the same machine and she reported it twice. It took 15-20 minutes for someone to come out to fix it. The employee handed the other person (an adult with no kids with her) a huge pile of tickets and a few tokens, while ignoring me and my 4 year old child standing there patiently trying to make eye contact to tell them that we, too, had a problem. The bathrooms were a disaster- toliet paper dispensers hanging off the wall ready to crash to the ground at any moment. Debris of one sort of the other in every single stall, and very dirty toliet seats. The paper towel dispenser was empty. The prize counter was barely staffed - usually empty with a crowd of kids waiting. Aside from the birthday party staff (which was very good) and food runners, I counted at total of only four other employees serving as cashier/machine fixer/salad bar fillers/prize counter. My daughter enjoyed herself, which is important (as did the birthday kid!), but I will not return here on my own with my kids. There are plenty of other fun places to go for young kids. read more

Very clean, everyone was so friendly and I felt very comfortable having my 18 month old running around playing with everything

This Chuck E Cheese's is such a disappointment. My family and I couldn't even play some of the games because they either said "out of order" or "error". Some of the games even took your credit or coin and just didn't work. My little cousin was excited to get ice cream then I saw that machine didn't work either. So then I said "oh at least there's some dip n dots" ... nope... Dip n dots stand was empty. Besides a lot of things not working, the place was dirty. The bathrooms were so gross. I told my boyfriend how the women's restroom had no toilet paper and half the toilets weren't flushed he said the men's was just as bad. The paper towel machine in women's bathroom read "out of order". I usually never complain but I was disgusted and went to talk to someone who worked there but out of the two workers I saw, they were extremely busy and didn't even look my way. When we walked in, almost every table was filled or dirty.. I didn't think much of it until I went to fill up my drink and there was sticky pop all over the counter and straws thrown everywhere. I went to grab a lid and there was only a handful left. I couldn't believe how no one checks on these things. Isn't it someone's job to stock up and clean the bathrooms ?? Or at least check and make sure it looks okay?? . I don't know if they're short staffed but it was a bad experience and I'm never going back . read more

Tip: If you're having a birthday party don't forget matches or a lighter (they don't provide them). This is a review from an adult with no kids (lol). I was there for a 3 year old's birthday party. It is just like I remember from my birthday parties 25 years ago I must admit I was content because some how the rat has a little bit of swag to him. The songs have a trendy hip hop beat to them, and I do believe I saw CEC do some of the current dances (in a kid friendly way of course). Chuck E also doesn't look as scary as he used to back in my day. The costume is much better!!! I also think the games are actually pretty fun to play. They have a fun basketball and football game. I also like Deal or no deal. Be careful if you're even NEAR a game with balls. Some of the smaller children will come up and take the balls, OR if they are playing them and their coordination isn't there yet the ball can hit you in the face when you aren't expecting. I'm speaking on experience. I was playing basketball which in the back corner of the facility. Somehow a ball from another game takes me out. Not kidding. I was playing something else and I got hit again. Was it on purpose? You'd have to ask little Timmy lol. Food: The Pizza is actually pretty good. Maybe I was just hungry though, but I was pleasantly surprised with the way it tasted. I also like the fact that they serve beer. Now, their beer is pricier than going to a bar, but there was no way I was going to make it without it. Kidding. But beer does make it nice! They don't have many options or anything. I must admit the lady at the front did not know how to pour beer. I guess in her defense she wasn't old enough to drink, but lets just say that 3/4 of my cup was full and half of that was "head". I had to motion to the manager to help her. At first I thought I was being "Punk'd" but she didn't know lol. I was at least patient. Will I be back? Sure! I told all my friends with kids when they go back to let me know. It would be very strange to be in there without being able to associate with at least one child. read more

Nothing screams "I have young children" like spending time at Chuck E Cheese's. When I was growing up it was the only place I wanted to go every single birthday. My poor parents. Gone are the huge animatronic displays ( remember "the King"??) and the up and down seats. Now Chuck is hip, and mostly on the screens in the birthday area--think sugar-fueled preschool show. This location has seen better days, though we were there on a busy Sunday. The skee ball lanes had maybe two balls if you were lucky, and it seemed that half the games had one of their coin slots broken. The prizes are still cheap, but I've gotta say our little ones (3 and 6) has the best time ever, and were oblivious to the problems. They were thrilled to get tickets, ride on the rides and had a blast. The staff was all very friendly, and you have several food options beyond pizza (sandwiches, chicken tenders, salad bar, veggie platters, etc). I've been to two parties there, it's tempting because the staff really does a nice job. Bottom line, the kiddos just love it. (And sorry again, mom and dad!) read more

No longer here, There is now a Chuck E Cheeses at the same location, I wish that I had known that before driving all this way for a pizza buffet! read more

We went on Sunday 5/1/16 and it was very busy. I was bringing my 6 year old to reward her for accomplishing her goals at school. We also had my 13 year old son who only wants to sit home on his "tech" devices. I was pleasantly surprised how everyone was having fun and no complaints from my son. He started out playing his tablet on the house wi-fi but then started participating. We got a coupon deal $49.99 for two large one topping pizzas, four drinks, and 120 tokens. The pizza was actually good and the tokens lasted four people for a couple hours. My wife did complain about the ladies room being dirty and the drink area was messy. It was very busy and they had birthday parties non stop. The security was good as they were thorough in checking who's with who at the door. I would definitely go back for sure and enjoyed myself more than expected as did everyone else. read more

I could not belive how understaffed this location was for a Saturday afternoon. One person working the register. I waited 15 minutes in line to order a salad and drink and 10 more minutes for someone to fill the ranch dressing. I spoke to one of the 3 managers and was told they are working on getting someone else to help. The other employees were all taking care of the parties. Honestly, I wouldnt even be writing this review if the manager would have apologized or thanked us for being patient. When we went to redeem the tickets at the end of our visit, only one ticket muncher machine was working. The rest were jammed. So, if and when I take my family to chuck e cheese again, we will not be going back to their Bridgeville location. read more

Took our 1yo there during the week around 3:00 there wasn't anyone there it was great! She had a wonderful time! But I wish it was as big as the old one was...i feel like there isn't a whole lot of things for them to do. A little pricey but a great once in a while treat! read more

Our last experience here was so horrible I can guarantee with places like Main Event in Robinson and Fun Fore All in Cranberry we will never be back. I'd rather drive an additional 20-30 minutes than to be subjected to being waited on by incompetent, lazy employees. It took 40 minutes from the time my boys and I walked to get them playing. I told my boys when we got there we only had 2 hours to play. Imagine their disappointment! No one knew what they were doing. The girl working behind the counter upon entering had to check people in, take food orders and check people out. The line was 20 deep. Not one manager or other employee stepped in to help make the line go faster even when a manager was called out to the front to correct an issue on the register. When my card wouldn't load properly (after standing in line for 20 minutes) I was told to get back in line! Can you imagine? The salad bar counter was covered with water (and they had just put it out 15 minutes prior) it soaked my sleeve and when I asked the girl behind the counter if she could take care of it she told me to wait (she was not waiting on anyone else) then grabbed a rag and cleaned it from BEHIND the counter. She couldn't even be bothered to walk around to the other side! Needless to say it was a half-assed job; my salad was made by the time she cared enough to even try to fix the problem. Not one person there knew how to fix the card loading issue and I am pretty sure the main person in charge never got involved to help. The place is outdated and the prizes are horrible compared to any of the other above mentioned places. They actually raised the ticket amounts for prizes because of the new system of time vs. points. So where it takes a ridiculous amount of tickets to get a small bouncy ball you can get a lava lamp or nerf like gun(that works) at other places for the same amount or not much more. It costs a lot to take your children to these types of places; spend your money wisely by going somewhere else! read more

Good time and the food was just okay but the real issue is the employees at the front desk and getting the prizes. It was very busy there today and EVERYONE is texting in their phones while waiting on you? This falls under bad management read more