this location is the best! clean safe employees are great and attentive! so happy to have a local cec now! we use to drive all the way over to placentia, but it's ran down and always dirty at that location. read more

Had a birthday party here and come here occasionally w/ a toddler. She loves this place and while I miss the animatronics the only downside here is that it gets BUSY sometimes and the staff just cannot keep up with the people they have scheduled. Really wish this location was able to put 1-2 more people on when they have those busy days. Parking easy in attached lot. read more

My first time at Chuck E Cheese in the city of Industry. Came here on a weekend right when they opened and I couldn't believe it, but there were already a lot of people in line to get in. It was some fun times here and the children really enjoyed playing the games by themselves, with other children, or with the adults. Overall it was a fun time and a great way to also kill time! If you haven't been to this place it is pretty cool. They have a ton of games and also a trampoline house that the kids can play in. Check their online website for coupons and discounts. The food is average but the fun for the kids was spectacular and memorable. read more

See all

One of the newest and cleanest Chuck E. Cheese I've been to in SoCal. Came with the kids and the place feels newer compared to other locations. Games look well maintained and the whole place feels cleaner than most Chuck E. Cheese spots. Kids had a great time running around and playing games. That's really what you come here for anyway. Food is still typical Chuck E. Cheese pizza and snacks, nothing amazing but it gets the job done. Overall 4/5. Clean, newer, and great for kids. Would come back. read more

Chuck E. Cheese - Arcades Near Me - City of Industry, California

See all

The pizza was surprisingly tasty and there was a lot of it. The employees were kind and attentive which was evidenced by the clean facility (including restrooms) and the orderly play area. The arcade machines were all working in good condition. Even with 2-3 birthday parties happening on a Saturday it didn't feel too crowded or loud. Another plus is if there aren't enough prize tickets there was the option to pay for the prizes from the prize store. read more

Disclaimer: This is my first time at Chuck E Cheese and I was pleasantly surprised. The location is smaller than I would've imagined but big enough that the kids had fun. Good variety of arcade and games for small and bigger kids. They sell food and booze and the place was clean. read more

My daughter hosted a birthday party for my 2yo old grandson at this location this weekend and it was wild!! First the place is big, lots of games and activities for kids of all ages. The party was scheduled to start at 4pm and the area was reserved and setup, ready for guests to arrive. Jennevie was assigned to our party and she was super friendly and helpful, she communicated well with our group and made sure everything was perfect. My daughter pre-ordered the food on the app to ensure it was ready by 4:30. This was a huge help and made it easy for Jennevie to deliver it to our tables as scheduled. Chuck E Cheese came out and sang happy birthday with our group.. Jennevie made sure to let us know when that would be happening so we could all be at the tables. Other parties ordered food when they arrived and were screaming and verbally abusing the wait staff because they demanded it be delivered now (this was hard to watch). If you're planning a party make sure to pre order your food, order more food then you think you're going to need (running around makes you hungry), and be nice/patient with the staff. read more

See all

This place is clean and games are working for the most part. However staff is always short and rude. I've been here a few times, thinking it would be better and it continues to fail. Lines are always long and have customers waiting around for assistance. I ordered my food and the buzzer was not working. By time I received my food it was COLD!!! They said the battery was low. Very disappointed in this location read more

We are very happy the newest Chuck E Cheese opened in our area. Ever since the Diamond Bar location closed, we would have to drive out to Placentia. We are so glad a new location opened up. We have been here 2 times for birthday parties and every time we all had a good time. All the kids had a great time while the parents can grab seats to catch up. This newly opened location isn't the biggest. But I feel that there are still plenty of games for the kids to stay entertained for at least 2-3 hours. The games were all functional and very cleaned. The staff's service were okay but it wasn't horrible. On weekend it's very pack with multiple birthday parties and also other guests stopping by from non birthday events. The food here was okay. But the kids all seemed to love it. I would recommend eating at the salad bar vs the pizza and wings. If you are planning to have a party, I would recommend that you preorder the food and make sure you order enough bc they are extremely busy during the weekends. Overall, everyone had a good time and if I were to host a birthday party, it would be at this Chuck E Cheese location! read more

I must have been 8 years old the last time I visited a Chuck E Cheese and what a whirlwind it was going back as an adult with my 15 month old and my 5 year old nephew. My nephew frequents this establishment and his parents pay for some sort of subscription for games and discounts. I got a 30% off discount on food and games and my nephew had a free mo that game time deal. Certainly a good investment if your family is planning on frequenting there. The pizza tasted exactly how I remembered it, not good but not terrible. After taking the momentary shock to my nervous system from all the noise and activity, it ended up being a lovely afternoon. This will 100% be a place I will likely take my kiddo to as she gets a little older. read more

This is the closest Chuck E Cheese to us and it's fairly new being less than a year old. We usually go here on the weekdays and it's always empty so that's convenient. The games were are usually never broken and they keep the place clean overall. Also, most of the staff are always nice and helpful. It's not the biggest Chuck E Cheese and there are certainly others that have more games, but overall, we like going here. read more

Our experience at this Chuck E. Cheese was just okay, but several issues made it disappointing. The Adventure/Thunder trampoline area needs a deep clean and much better supervision. There were many rowdy kids running through, and more than half didn't have wristbands, meaning they hadn't paid to be there. Meanwhile, I did pay for my two-year-olds, who were repeatedly bumped into and knocked over. There was no staff member monitoring the area, and I had to go to the front to ask for help. We also had problems with our game card. We purchased 30 credits, but after only a few uses, the machines stopped responding while still deducting points every time we tapped. We confirmed this multiple times at the counter. Overall, the location felt chaotic, not very clean, and not safe for toddlers. I would recommend the West Covina location over Roland Heights. I plan to reach out to corporate, as I don't feel we received what we paid for. Food is just okay. read more

Family fun. It's a great place to bring your whole family. Food was good. Customer service was good as well

I haven't been in a Chuck E. Cheese since I was a tween! So naturally, now into my parenthood, I had to take the kids here at least once, right? We purchased the deal on Groupon and went with some friends! The kids loved it here! There are plenty of arcade games, rides, and a play area (additional fee to play). The customer service was decent and they kept the place clean! There are plenty of tables to enjoy your food too! We had the large supreme pizza for dinner, it was sliced up in a way that's very easy for toddlers to also enjoy. We'll definitely be back! read more

Chuck E. Cheese - Supreme Pizza - Arcades Near Me - City of Industry, California

See all

I come here almost every day because my son loves it. The place is always clean, and the staff is friendly and welcoming. Parking is usually easy, though weekends can get busy with parties. There's a nice variety of games for kids of different ages, though every now and then a few are out of order, especially on busy weekends. If the games were a little more reliable, this would definitely be a 5 star spot. The pizza is also surprisingly delicious and much better than I expected. Overall, it's a fun and enjoyable place for kids and families. read more

Grand opening of the new Chuck E Cheese location in city of industry. Located across the way from momo paradise. Situated in a plaza with plenty of parking space the space is quite large compared to some other chuck e cheese locations. I would say similar to the whittier location and possible pasadena but pasadena might be slightly bigger as they had a more games in my opinion than majority of locations. Given that its new it was very clean and spacious. The games selection was plenty but noticed that a lot of their games are similar in nature (ball drop style games) although they have a few games not found at other locations (snow ball, plinko, the mechanical ball drop teter toter machine, zombie spin (although it was out of order when we went) etc... i did miss having their coin games and motogp arcade racer. My daughter favorite games are the coin drop ones but she did still have plenty of fun and excitement with the games here regardless. It is worth mentioning that i signed up for their gold pass as my daughter enjoys coming to chuck e cheese especially with her cousins. So those come with excellent perks like 250 points for gameplay, 50% off food and drinks which helps save a ton if you plan to eat there. Their souvenir cups are great as you can bring them each visit to get a beverage for either yourself or your child. The food here is delicious we enjoy their pizza selections and wings. The only downside would be the wait time, but i understand they make it fresh. I did notice the wings we ordered were cooled down as they were waiting for other items from the order to be completed, i did not mind too much but others might so it might be good to have it heated while waiting for orders to be completed. I believe wait times can be extended due to parties and high volume. So please take that into consideration and be understanding of the wait time. Other than that we had such a wonderful time and will be back for some more fun and pick out some prizes for my daughter. Recommend checking out this location for some family fun!! read more

See all

We had our 4year olds birthday. It's such a good price. And all the kids had so much fun! Plus! The adults are free. Thank you Allison. I think Chuck E. Cheese will be out go to for kids birthdays from now on. read more

I haven't been to a Chuck E. Cheese in ages but this is not the one I remembered as a kid. This place was a 100xs better! This location was super clean, AC blasting extra cold, all games were up and running and the play area was the cherry on top (even though it cost extra) It's definitely worth it to get play passes for an hour and pay for the play area. Kids had so much fun and went home exhausted and straight to bed. (Just the kind of activities a mom needs to sit back and get some down time for herself) My kids loved it...I loved it...We can't wait to come back. read more

See all

We had my grandson's 4th birthday party last Sunday and I was very pleased with our host. Her name was Samantha and I was very happy with her friendly and hard work. The pizza and salad bar were fresh. I recommend this Chuck E. Cheese because it was very crowded and most of the staff were very friendly. read more

Chuck E. Cheese - Arcades Near Me - City of Industry, California

See all

I would strongly recommend that you put up some type of Shading for the windows when the sun goes down around 6pm. It makes it hard for people to enjoy when they trying to avoid the strong glare of the sun. read more

This is our favorite Chuck E. Cheese! Damien approached our table, introduced himself and asked if we needed anything. It's loud, it's colorful, it's a little chaotic -- but it's also pure joy for kids. And honestly, seeing my brother so happy made it all worth it. 10/10 read more

Chuck E. Cheese - Arcades Near Me - City of Industry, California

Ok, I know most reviewers don't review places like Chuck E Cheese but we went to our granddaughters birthday party here and I was really surprised. It was well organized, well staffed, the food (pizza toppings and wings for me - GF) was good. They have a very nice looking salad bar too. They have Pepsi (not Coke) so I brought my own drink. They do have wine and beer but I was driving. The kids had a great time and I felt they were very safe. You can have them provide everything or bring in a lot of your own items. They have a lot of part options. read more

Of the Chuck E. Cheese in this area, this location has the worst working arcade/games. At least 30% of the games show error on screen . The staff is friendly and food is above average(better than expected). Just sucks when most of the good games your kiddo wishes to play have error messages showing... read more

This review is on cleanliness. My kids contacted scabies from the trampoline area. I'm not sure if they even take the time to disinfect and clean those areas, but we will not be going back read more

Jennevie was awesome 2-1-26 that lil girl was awesome ,,because of her my family had a good time There was issues, but she fixed them went out of her way. Did everything with a smile cleaning helping other employees.thank you read more

Great time with the kids at Chuck E. Cheese. Good pizza nice wings good games fun time with children. Love it for life good times read more

Chuck E. Cheese - Arcades Near Me - City of Industry, California

Kids enjoyed food although fries weren't edible. Clean and staff was present. My sons had a great time

Pizza is thinner than or close to paper. Nasty. Greasy too! Kids were (10) yr old told me use napkins to collect all of it. No one at the door. Just entered. Stood at the front waiting to order. Its cute n small. But with a coupon at 49.99 still not worth it. All go back to round 1. I rather pay my hard working money n take my kids. Not only do they have more than enough games. BUT THE PIZZA soooo good. Better than Any other pizza around cheesy or pepperoni or sausage. Any of their pizzas. OMG!!! All go back enjoy my pizza n let those kids enjoy themselves!!! So CHUCK E CHEESE for me. read more

I am as pleasantly surprised- the pizza is good. It tastes similar to Round table pizza if you know what I mean. Service was friendly. The place is clean too. I recommend coming here just for pizza or kids birthday parties. they also serve beer, which is great. read more

I'd like to point out Angel the closing manager for his attention in an issue I had today. He made sure to take care of the issue and fix it as it had left a horrible experience for my family and I. Chuck E. Cheese is a place for kids and I appreciate adults who truly take their job serious in making sure kids are taken care of and not disrespected. Please hire more managers like him to represent places like these. read more

Chuck E. Cheese is making a comeback! I've noticed several new locations opening up in the area, so I decided to take the kids for a playdate. I was expecting to see the characters performing on stage, but with advancements in technology, they now appear on a screen instead. Another change I noticed was the ticket system--rather than getting physical tickets from the games, everything is automatically loaded onto a card. While this is more convenient, I found it a little disappointing. There was something nostalgic about watching the tickets pile up on the floor and feeding them into the machine to see how many you had. Now, you simply tap your card at a kiosk to check your balance. The customer service was great, and the staff was friendly. I feel like there used to be more games, but I could be wrong. I also remember the pizza tasting different, though it was still fine. The establishment was clean, but some of the games weren't working properly. Overall, the kids had a great time, and that's what matters most. This is the new Chuck E. Cheese--different from what I remember, but still a fun place for kids to enjoy. read more

See all

I got a call from the store few days ago and been told by them we need to arrive to the store 10 minutes before the reservation time(11am-1pm), we got there by 10:50am, the store not opened yet, the store just opened on time at 11:00am, then we order the food right get in to the store at 11:05am, and the food not ready until 12:10pm, we asked for the kids to started to eat, then at 12:35, everyone are not done eating yet, the staffs told us we need to move to other small table since the desk has been reserved to the next party, they had to prepare it... our reservation was 11:00am to 1:00pm, we've been told to leave even within our reservation period, we been waited for the food over an hours the stayed in our table less than 2 hours, the kids just had less than 30 minutes to finish their food and cake. This is very ridiculous and made all the adults there angry.. read more

Awesome nice good clean place Staff is always friendly and helpful Love the way that manager Jesus goes everywhere to make sure everything is in order done and he looks happy to do his job. We been her for two birthdays so far and just to come play again and eat . and awesome job from there part . Great deals. Love this spot my kids love it here . I think opening day 16 th raffles and more . I feel comfortable letting my kids play have fun while I relax and watch read more

Chuck E. Cheese - Chuck E. Cheese dancing with kids birthday parties - Arcades Near Me - City of Industry, California

Probably the best Chuck E. Cheese I've ever been to. This is our third time here and the salad bar NEVER MISSES- always fresh and delicious. Got the stuff crust cheese pizza, the pizza could have been a bit warmer because the cheese didn't have the satisfying pull, but aside from that the flavor was still really good. The staff here are seriously the best. Super friendly and helpful. Love all the arcade games here. They're all up to date and fun to play. Will be back again and again. read more

Chuck E. Cheese - Garden Salad - Arcades Near Me - City of Industry, California

See all

Since we found out about the newly opened here, we came here to visit. The people here are really nice and everything is clean. read more

See all

Got to experience the new location with the family. The kids love the variety of games. Very clean and friendly staff. We will be coming back for sure read more

Chuck E. Cheese - Arcades Near Me - City of Industry, California

Took my family to Chuck E. Cheese in the City of Industry to celebrate my son's 2nd birthday. We did not make a reservation as it was mostly adults, minus my son. It was a Saturday afternoon and quite busy, but we were able to find a couple of tables, side by side, to fit our party. When it was time to order, Jessica was very patient, informative and super helpful. She definitely made our experience at Chuck E. Cheese much more pleasant. The place was clean of any trash or debris on the floor (I'd expected to see food or bits of wrapping paper here and there, but to my surprise, everything was cleaned and picked up). There were plenty of games to choose from. We especially loved the games for the little kids. The pizza was really good! I was impressed with how good the pizza was. I have memories of the pizza being super thin and mediocre, at best. But the pizza at this location was such an upgrade to the pizza in the past. We will definitely be back at this location for future parties or for fun outings with our son! read more

We hosted a birthday party here and the experience was great. The staff does a great job at keeping the place clean and safe. We had a dedicated hostess for the party Samantha and she went above and beyond with her customer service. She really made the party stress free for us and was proactive and attentive. I would definitely host a birthday party here again. read more

We came on a Monday so of course it was nice it wasn't crowded. The staff was very friendly and helpful. They had alot of different packages available for food and games. We ended up ordering pizza which was pretty good and walking by their salad bar everything looked fresh. For their games it is by time. We did 30min of gameplay and you can ask for a pause if you're eating. I liked how everything was nice and clean and I hope they can maintain the cleanliness. They did away with the animatronics and it is a big screen now for the birthday area. read more

See all

Omg .. where to begin , why allow a corporate party of over 60 people while the rest of us are there and other parties are going on. That's insane. So over crowded , games have lines, shoulder to shoulder , and crazy dirty restrooms. We have been before and it wasn't bad. I recommend calling before to make sure there's no CORPORATE event going on so you and your little one scan enjoy or go to the one in Covina. read more