It has been a long time since this location was my fun place to go. My family has spent many hours at this location during our younger years. However we have not been to this Chuck E. Cheese in about 8-10 years. We showed up on a Sunday at 4pm and it was very busy. As we entered I noticed many new games and updated layout. We ordered some salad bar plates and some other appetizers. and enjoyed some pizza at the birthday party. The food tasted better than I remember except the salad bar tasted the same as many years ago. We then went to play and I was very disappointed in the state of the games. Many were out of order (see pictures), some seemingly still taking credits off cards while not functioning properly. I then took my son to the climbing area that Chuck E Cheese was always known for but when we tried to enter we were told it was an extra charge. Instead of complaining we returned to the party and were prompted to sing for our celebrant. However when Chuck (we are cool like that) came out he was very unenthusiastic and almost seemed bored. The entire room sang happy birthday while Chuck seemed ready for a nap. All in all we had an ok time but it is sad to see what this place has become. Broken games, extra charges and a bored Chuck. Hey, at least the food was good and the service was decent. If this is what is expected for Chuck E. Cheese I will pass and I am glad I haven't missed anything in the past 10 years. read more

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Brought my daughter to have a good time and she sure did . Prices of course have gotten expensive sense the last time I have been here which is never good . The pizza has gotten better which is a huge plus. I dislike the extra charge for the jumping area . Bring back the tubes ! read more

Whoa !!!! It's changed sooo much ! I hadn't been here in years. Prices are def up! I didn't eat any food as we had just had Toppers! I do remember the pizza being ok . The endless salad is a PLUS! A bit loud as so many kids are having fun. Loved it! My niece had a blast! So glad we stopped by. I purchased the pass for the jump zone for $15. My niece was given socks which have to be worn. You cannot reuse , so everytime you visit you must pay $15. Which I thought was strange but they have to make their money :) All I cared about was my niece having fun but I do see how it can add up for a large family:/ Staff was nice ! read more

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First off as a parent and grandparent I've done my time in the trenches of Birthday Parties at the Cheese. It's all about the kids so expectations were always somewhat low. Controlled chaos. So it was a huge Surprise as a business owner of a day care on a summer outing how far the Cheese has come. But in particular this location and their staff. This crew / staff has been Amazing: Kiera Zim Erica Thank You All for your Great customer service even when we had difficulties with our membership you have always been patient and able to assist the kids out. super Friendly and Understanding. We've been there on days that they are swamped With customers and they always have such a good pleasant attitude when dealing with everybody in line. They have made the summer fun for the kids in the service that they've provided. These summer outing are huge for these kids. As much as you may think you're just doing your job. You're making a positive impact on our kids providing a safe place to play, laugh, and be a kid. Also providing an affordable meal experience for families n other businesses owners. To the managers. If you read this. Acknowledge these young staff members as they are the type of employees you should strive to retain. Thank You All. Keep Up the Good Work. The Navarro's Little Bear Daycare Oxnard, Ca. read more

Normally have an amazing experience but today the employee Kiera gave me such a hard time and almost flat out refused to put the stamp 2 inches higher on my child's arm, claiming policy. I find this funny because no other Chuck E. Cheese I've frequented has EVER had an issue with putting the stamp higher. I even brought up the fact I scrub my child's arms up to the elbows and she still pushed back. read more

The pizza doesn't taste like what i remembered. And seeing kids having fun while dirty from sugar and soda spilled oh goodness, I felt germaphobic. And it is expensive. So next time someone's kid is having their party at a Chuck E. Cheese please make sure to attend. read more

Where do all kids want to go for their birthday at some point in time? Chuck E Cheese. I can only review it as my experience a few times coming as a guest for birthdays. With that said I haven't purchased items here as it was always covered by the birthday girl/boys parents and family. While I can't speak to the price I can speak to the overall experience. This location in Ventura is a classic, it's been here as long as I can remember. It's nice for the kids to have a more old school nostalgic place to come. I will say though, as it should be, the place is revamped and remodeled. That's likely a plus for many but I do miss some of the nostalgia before they changed it. My biggest bummer is that they don't have the animatronic figures/characters anymore. Sorry but I felt that made the place (plus Chuck e of course). Not having the stage anymore opened up the space to allow for more tables, so I get it. But honestly the kids always seemed to like the dancing and moving characters and I'll miss those memories. However, I do understand with the times it's probably best to keep reinventing themselves and swapping out old ideas & designs. Service seemed really good here. As a guest I felt that the food came out pretty good in pace given how many kids and tables they feed. The staff seemed to really care about their jobs and took it seriously to provide the kids with a nice experience. I don't know how these people get hyped up everyday to come work with kids in such a loud and packed setting but kudos to them for staying in character and being positive. I was impressed. Chuck E also made a lot of appearances which seemed pretty nice of the kids. The food is decent for a child's amusement type place. Sorry but I've always liked the pizza here. Haha. I remember once a friend and I came once just to get the pizza and bounce. Again, I think it's that nostalgic taste we came to love and while it isn't a super amazing pizza, it always seems to hit and slaps at the end of the day. I do like it and will always have to have a slice. There were also some appetizer sampler plates ordered. I stayed away from the fries and garlic bread but the wings were crispy and tasty. Definitely good and better than I expected. J didn't venture out into the kids space and arcade but the kids all seemed to be having a blast and the area did seem cleaner and well maintained than I would have expected. It's definitely a great spot to come with your kids or to celebrate a child's birthday. I would say service was the highlight but the food was better than I would have thought and it's nice to see this place stand the test of time. read more

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I have vague memories of Chuck E. Cheese from my own childhood, but those are getting replaced now that I have small kids who go to birthday parties with the oversized pizza rat. We went to our second one this year for our nephew Christian J.'s fourth birthday. This Chuck E. Cheese is in a large, cheerful strip mall in Ventura. Easy parking, near the freeway. Our whole family got our hands stamped with UV invisible ink on our way in, apparently an anti-kidnapping measure--you can only leave with a child if you have the same number on your hands. I've never personally wanted to take a strange child home after seeing him run wild in a Chuck E. Cheese, but I guess the protection is reassuring. We went home with the two who belonged to us. We were late to Christian's party, but arrived just in time for pizza and birthday festivities. The pizza here is genuinely not bad. I had a couple slices with sausage and veggies, and I think my kids ate a few bites of cheese when they weren't just trying to run away and play. The creepy animatronic band is no more, but Chuck E. Cheese is as much a party factory as ever. There were, on this Saturday afternoon, several parties going at once, each occupying a table or two in the party zone. A big screen showed a countdown to Chuck E. Cheese's personal appearance, then came the giant pizza rat himself, to celebrate all the birthday children. Everyone sang, and there was some music and picture taking. Pretty efficient, and no one was mad when it was over and the kids could go back to their games. My boys got an unlimited play card, which activated the various games and rides, most of them too complicated for a four-year-old and a two-year-old. My younger boy just wanted to go on the tiny merry-go-round and a couple of the gently shaking vehicle-shaped kiddie rides, one of which was out of order. He also ventured into the trampoline area for a minute before getting bored or scared and coming back out. I'm not even sure what my older son was doing, but he was very entertained. I alway appreciate a safe party venue where I can do my daily crossword while my kids amuse themselves. Would I otherwise volunteer to spend time at a Chuck E. Cheese? No, but that's because I'm not the kind of adult who wants to snatch other people's children. I won't be mad if I never come here again, but I suppose my kids would be thrilled to attend another arcade pizza party. read more

First thing I want to say is that Juan is amazing! He always greets us with a big smile and my kids remember him every time we come here, because of how friendly he is to them. I truly appreciate that there's someone like him working there. This place is mainly for kids and I love that he makes them feel special and welcomed! I had not visited this location in a couple of months and I was very happy surprised to see all the new games and renovations they've done! Everything looks and smells so clean. They have new games! My kids were so excited to play the new games. They also have a "trampoline zone" it's $10 per kid for the day. There's not many things for kids to do here in Ventura, so appreciate a place that is specifically for them! If you haven't been here in a while you get a card and you either load it with points or time. We usually do points so we don't have to worry about running out of time. You also don't get tickets anymore, the tickets are added into the card. Once you are done playing you take your card to redeem your "tickets" that were added to car and get a prize! I didn't get any food this time, but we have in the past and we like it! read more

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The manager and staff were soooo nice. They comped us a few things because their computer was having issues. My 4 and 7 yo had a blast. It was very clean. They have games and jumping area. Great Friday night ! read more

I recently had my son's 3rd birthday party here. It was an AMAZING experience! The staff is wonderful and took the time to explain to me how things work, where to get what, who goes where, and making sure I got the best deal possible. I believe the person who I first spoke with was maybe Erica but I'm not sure if that was her name. She called to go over the bday party details with me, and when the day of the party came around, she helped me at the front and she is so kind and amazing. Ricardo and Colton were also so amazing and helpful and made sure we had everything we needed. The food was good, the entire experience from beginning to end was amazing. Thank you to the crew! Keep up the good work, you all are just awesome! read more

I ordered pizza and a small appetizer meal that took over an hour to arrive. Once we received the meal, the wings were cold and uncooked, which was upsetting. I asked the worker for an update on my food and he repeatedly said 10 more minutes. This was a very upsetting experience at Chuck E Cheese. I had better expectations for this place, but they let me down. read more

Rafa are Party host was super attentive. He was cheerful and kind. Timing for everything was perfect. 10/10 Ani was super sweet and patient at the prize station thank you to the staff and the pizza was delicious read more

Chucky cheese has to be less now because it has to be. I think the pizza is good. They serve beer. The service is apt. But you have to slap cards to play games instead of coins. The ambience will give adults migraines and children great joy. Same as ever. read more

Such a cool place to bring your kids !! They get to run around for hours , while we are able to drink a few beers ! All the staff is super friendly , they go out there way to help you with what ever is going on !!its super crazy with lots of happy kids running around !! Food is good ! Pizza is pretty good ! I had wings too ! Place is very loud , so make sure you have the head phones aand energy be ready to play !!!!! read more

Chuck E. Cheese - Local kid fun Happy Birthday King! - Pizza Near Me - Ventura, California

There were many updates and renovations! I mainly came for the trampoline. It is only $15.00 with socks for as long as you like. The cotton candy is another reason I'm here. Next visit I'll explore the new food options and new games. The staff is friendly and tentative to clean up. read more

Chuck E. Cheese - Pizza Near Me - Ventura, California

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I just got a tell account and wanted to say I love this chuck and cheese so nice and the sevicd was incredible!!!!!

I love our local Ventura Chuck E. Cheese!! It was recently remodeled and it looks amazing. It is clean and the games were upgraded, while they kept some of the classics. They also have a new membership program that is ingenious!! You get 100 points a visit for $12 a month. What a bargain!! We took our new membership for a spin this Friday and the 4 of us played for about 1 1/2 hours. It is a great deal! Their pepperoni pizzas are great! If you have little children go and see their little faces light up and have tons of fun doing "the happy dance". read more

Unfortunately not only were we asked to move from our table mid meal but we were declined food without given a notice that the kitchen was closing. Upon asking around 8:00pm why we were declined I was told it was because the kitchen staff went on lunch and because the numbers of this location were not where they needed to be for the kitchen to be running which me as a customer would not know. All of this wouldve been a great heads up at our arrival around 7:15ish. There was no visible signage or even an announcement like previously stated. There was announcement over the intercom about the prize counter being shut down in 30 mins. On top of the staff sitting and eating when we arrived, tables being left dirty, the lack of communication and not a visible manger on site. Simply no professionalism and Ive been in the food industry previously as a manager. It's disappointing that this is the way things are. Visit was Wednesday, March 5th, 2025 read more

I remember Chuck e chesse to be fun as a kid .but the games dont PAY out that many tickets to get prizes. And to have to pay 18 dollars for socks just so my son can jump and go down a slide .is totally ridiculous. They as corporate are money hungry and don't want to cater to make kids happy . They need to change that read more

Chuck E Cheese has made some changes it hurts to see as someone who grew up having birthdays here. But it's time for changes and they are nice changes a little trampoline area for smaller kids does have a height limit which was nice. Food is pretty much what it has been the past few years with some minor changes like wing and wing flavors. The have some new games took old ones out. The whole space looks much better and new seating and lay out. Staff still very friendly and accommodating. read more

03/16/25 worse Chuck E. Cheese experience, registers and card readers all down, no music for kids. Place is super crowded can't even walk. Lots of play machines were down. More than a dozen employees yet none can figure anything out. They all go to the managers and the managers are already stressed dealing with all other problems. Fight broke loose inside and all employees were just laughing one manager jumped in to stop the fighting but grabbed the person which don't think was ok instead of saying to take it else where they let it escalate to where it got physical. As far as only giving it one star the food was the only good thing it Looks like they're the only ones who care a little about there job. Overall this place needs a lot of work starting with crowd control and employee training. read more

On March 6 we decided to celebrate my son's 1st birthday at Chuck E. Cheese last minute. The staff were extremely helpful and understanding! The food was as expected.. delicious! Highly recommend this place for small gathering. Family, pizza, games and cake.. what more can we ask for. One more thing.. I don't remember the manager's name but she was AMAZING!!! Constantly checked on us to see if we needed anything. Even placed our cake in the fridge. Very thoughtful and sweet! read more

Chuck E. Cheese - Pizza Near Me - Ventura, California

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I booked a birthday party for my child earlier this month, and it all went very well! I really recommend doing a small party here for the little ones they have so much fun. The pizza was good, the party host was amazing i wish i remembered her name to thank her here too. I would say however, that this location is more for small kids as they do have a lot of fun. If they had more arcade games it could also be great for teens and adults. read more

So much fun for all the kids !! They love to play the games , eat pizza , buy cotton candy ! Now they have a new trampoline ! It is cute and kids love jumping . It's very stuffy inside because there is so many active kids and family's running around ! The employees are all very friendly and helpful ! I haven't met anyone there that doesn't smile! Great place to let your kids run free !! read more

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I would really love to put a 0 stars. The food was garbage, especially their staff service. They literally don't clean their floors. They just leave it with crumbs. I still don't understand why they leave their floors so dirty and disgusting. The bathrooms just smell like if it hasn't been cleaned in a while and they leave their toilets really bad and it stinks! Pizza, really bad. The Service was garbage because of a really filthy and rude staff member. Neither of the arcade games work and they blame it on US for doing it! I can't believe how their staff members are so irresponsible. I won tickets from an arcade and they change their ticket prices! They said, "If you want it, go to more games." Like that's super ridiculous and rude. One of the animatronics don't even work and it only works just for 5 seconds. Chuck E. Cheese, please check your staff members. The pizza tasted really old and they leave their diner tables and seats really dirty, and I asked them to clean it up. They had to ignore me and I asked them again, they rolled their eyes and ignored me AGAIN! Like boy! I wasn't trying to be rude to the staff member and ignored me 10 TIMES! I had to leave due to staff ignoring me. I went to little ceasers instead. Their drive thru was really bad and full. They take 2 hours for their order. Chuck E. Cheese, please fix your drive thru. It's not looking good. read more

Super clean and good service, the wings are surprisingly good! Love to bring my children here

This place is a joke! I paid $15 for a pair of chuck E. cheese socks because you need them in order to jump in their trampoline. I saved the socks for next time and when we went back my daughter had her socks on and the lady standing at the trampoline door she asked if we bought the socks today. I told her we bought them from our last visit. She tells us that my daughter could not jump in the trampoline because we have to buy another pair of socks!Unbelievable!!! It's bad enough everything is expensive here and now they want you to buy a new pair of socks every time you visit. I talk to the manager and he said the socks are for free and what we are paying for is to use their trampoline as if that's going to make it any better. My daughter is going to jump in that thing for like 5 minutes. This will be the last time going here. They should be ashamed of themselves. Chuck E. Cheese in Ventura, California you should be ashamed of yourselves. read more

An update Venue with higher prices to reflect. If you're going here, you already know what to expect. The new points/time system for games is pricey and now they have a jumping area for kids under 52" prices I believe are $15 with points/time purchased or $25 individually. Well they offer 2 hours of sensory play on Sunday mornings, that's great and all but most people come here for Birthday parties, I was very disappointed when they asked my child on the spectrum to be removed from the jump zone, because he was jumping on his knees...my child is 4 yrs old,non verbal and he Loves to jump, removing him only made things worst. I explained to the worker he's on the spectrum but all I got back was "my manager said he has to come out" I will be jumping at Sky Zone instead I've never had issues there, and have been understanding of my special kid. I hope this prepares you for what to expect. read more

Food and service was beyond expectations. Food was full of flavor, and the establishment was spotless. Will be back again. A+ experience. read more

Chuck E. Cheese - a pizza, salad, and salad dressing - Pizza Near Me - Ventura, California

Last I went with my family my party host I believe his name was Jose, was very helpful with everything and we loved how organized everything for our party was. He kept checking up with us and he was great! Will be going back soon and hope I get the same party host, wish I could give a higher rating on him. I highly recommend him. read more

We came during the week at 11 AM (yay spring break) every single machine worked, and the place was nice and clean. There were staff walking around making sure everything was going smoothly. They have great deals on all you can play. If you buy one hour or longer they give you an extra 30 mins. We spent around $30 for 90 mins of play. Plus they have an app you can get rewards like free tickets or extra mins of play. My daughter had a blast and the all you can play is a great deal since most arcades cost $1-$2 per play usually my daughter spends abour $20 in 20 mins! We did not get any food but it looks like the food is a lot better than it was when I was young! Will try the pizza next time read more

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We had a birthday party & everything went well. The manager Jordan is so awesome. Always smiling & very kind. Also Erica & Jasmine were amazing. I will continue to have my parties there. Very happy read more

Just recently visited the newly remodeled Chuck E Cheese restaurant. More room, the newly added bouncy house was a great addition. Seems bigger and brighter. The staff is amazing, they are helpful and do a nice job of keeping the place clean. I personally want to Thank Ericka, she helped me out and was nice enough to replace one on my kids cards. Thank you Ericka!! read more

Run down and ghetto. The place is dirty, many of the machines were not working. The service was lacking, the food was basic at best. All around I didn't have fun here with the kids, not sure if they did either. Not sure if we'd return here. Better off going somewhere else read more

FURIOUS! March 2021- we drove from Santa Barbara and waited outside for 30 Min until 11:30am (open at 11am) - I finally called and asked if they were open and they told us it was by reservation only even though nothing says this on the website. This is not okay considering we drove 30 miles to take our kids there. Thanks for ruining our Saturday. read more

Pizza is a lot better than it used to be back in the day but it has gotten very expensive. Also, if you want to do the trampoline, you have to buy a pair of socks for each which is $10 each and when you come back you have to buy a pair of socks for each child for $10 again. so you end up with a ton of Chuck E. Cheese slippers socks. that is ridiculous. End up with a dozen socks if you'd like to come here all the time. I don't think we'll be coming very often because that's too expensive. Two kids over $100. We got 90 minutes worth of games and a medium pizza and trampoline for two kids. Too too expensive!!!! . read more

Went in last Friday. Ordered some food that never came, spoke with the manager Jesus and he cancelled the order and assured me the money would be put back into my account. The money was never refunded back to my account, he only voided the order but didn't refund. I ended up had to make a claim with my bank. Not only that when trying to call and speak to someone at chucke cheese regarding this, there is no way of getting a hold of anyone from the actual store or any type of customer service. Probably why they have such horrible customer service. I checked and they are not better business accredited. read more

I would rate lower but it won't let me. As gross as this place 's reputation stands, it hasn't gotten better. Yes they updated a little bit, but the games don't work, it's a waste of your money... it's Christmas Eve and the 805 beer on tap is stale, and they won't exchange it. We're warned about no socks on the jungle gym and we can purchase them for $5 more than the $130 we've already spent in the 10 minutes walking in here. There is maybe 8 people total in here... Really should just leave this place for the tweakers... waste of money. Merry Christmas... not read more

What a wonderful experience thanks to the Manager Giovanna Whob was a great help in my pizza experience. Totally worth it and I was so looking for childhood pizza, couldn't have picked a better place. I'll definitely be recommending this location to all my friends and associates at Bis Tech international computer services in the office tomorrow morning. Thanks again Mr Castillo CFO of Bis-Tech read more