Everything went well. Great service. Will return in the future. Thanks Timberland Ford!read more

my wife took her Ford vehicle to them to Diagnose a steering problem that was covered by ford…read morewarranty . She was told by the management in the shop they do not honor Fidelity extended warranty's My wife in fear of being stranded then said well ok can y'all check it out So they then went and told her she had a broke axel and busted cv joints and that the cost for the repair would be a total of 2100 bucks she called me at work upset to tell me this . Knowing that this didn't sound right did some calling around to other shops then we called the Tallahassee Ford dealer ship and told them the story . well long story short other dealerships said this was not correct Fidelity insurance is owned by Ford as well apparently . So they was just trying to scam to get there commissions off sold parts ... what they told me was illegal you have to honor all warranty's I will not be doing business there and don't recommend them to anyone . Tallahassee Ford will now get my business and timberland just missed out on a new car sell as well

I mean, really... - How does one rate such a business other than by these criteria:…read more 1. Did the business have what I wanted? - Yes. 2. Was it worth my while? - Certainly. 3. Would I return? - Certainly - as needed. 4. Would I recommend? - Indubitably. 5. Was the customer service exceptional? - It was. (I put that up there because I get the sneaky suspicion there are a number of regular readers that think I toss out 5-stars liberally). Back story: I'm the sole owner of my 2007 Toyota Prius. Two years after I bought it (Halloween 2009, to be precise), the rear cup-holder assembly snapped off. two of the studded clips broke off, and the other parts that held it in place sheared off as well. Not being a frequenter of the back seat, I pushed its replacement off. Over the years, I looked into how much a new replacement was (OEMs were going for $90 - no ungilded, un "diamond-studded" cupholder for a 2007 Toyota Prius was going to be worth that...) and just never got around to replacing it. Back in 2012 - I remember starting to call up area junk yards but at that point, there hadn't been any Gen 2 Prius's totalled, so I was STILL out of luck. Fast-forward to these past few months. With frequent school trips, the cupholder was just falling off daily - and, well, you need cupholders - so. This morning, I swung by Pick n' Pull - and 'lo, two Gen II Prius's graced their lot (Export section, rows 38 and 46). The Prius in row 46 had seen considerably better days. With all airbags deployed, just getting into the cabin was a challenge - but when I did, some dastardly opportunist made off with the sought-after cupholder. Not to worry, the Gen II in row 38 would surely have what I needed. And it did. Sure, it's the beige color - and I needed the cheapie-cheapie gray one (I'm convinced that the entry-level prius during that period was the grey one - which is mine). I pried it off - and hoofed it back to the cashier. I bought it, a center-console replacement tray, and a replacement shifter knob. All for under $12. So - yeah... - I'm having a purty good day, thank you very much., Customer Service was outstanding to boot.

Nice parts yard. I drive older ford ranger trucks and this place has the parts I need to keep them…read moregoing. Every so often they have percent off sales...ranges from 15-33%....but you must be a member of their club(its free to join). Today I picked up a window regulator, hood latch with cable and a backup pair of jumper cables...my total was 83 dollars...with the 33% 4 day sale for members it dropped to 53 dollars. Went mid-morning so I had relative ease of searching for my donor truck. If those trucks could talk....staff was pleasant and lots of parking. They also have repairable cars, trucks and SUVs for sale if your handy. Some visits I find one truck...other days I luck out and find 5. Neat place....

i bought a 2008 Scion TC from Michael and Ray. After dealing with shady/rude car dealers for the…read morepast three months, Michael and his father were a breath of fresh air. They let my mother and I drive the car to my dad so he could check it out and then to my mechanic to have it fully checked once we ran the numbers and I decided I wanted it as long as it checked out by my mechanic. The car has a few minor cosmetic issues (small scratches in the paint) that are to be expected. The trunk latch cover had dry rotted (it's plastic and this is a common issue), Michael found us a replacement quickly and offered to have it painted as well for way cheaper than Toyota charges for just the piece. The car came with 4 brand new tires, unfortunately the previous owner had straddled a curb or something causing damage to the interior of the rim--which was causing the tire to bubble. (My mechanic found it after he lifted the car to check the bearings.) Michael and his father took off the price of a new rim and tire so we could replace them. They also gave me a very fair price for my trade. Michael, Ray, and I'm sure the others that work at Auto Showcase are amazing and honest people-- they made buying this car quick and easy...they even stayed late so we could get it all done. I highly recommend them to everyone, hands down the best car looking/buying experience I and my family has had.

Just bought a 2001 CRV. Overall had a great experience and they were easy to work with. Tre…read moreSwatts answered all of our questions and did not play any games. I was nervous about not going to one of the 'big name' dealerships in the area but after this experience, I would definitely go back to Auto Showcase if I need another car.

Good service, quick, reasonable. Went in for a oil pan issue and they resolved and replaced the oil.read more

What an amazing shop!!! Knowledgeable, fair, caring & dog friendly. I lost brakes while driving on…read moreI-10 in my E350 diesel towing a 24' trailer and 2 Great Danes. I found the shop by luck from my google search. Reviews look promising & as I was traveling alone I wanted to find a trusted shop if I could. Well, I did! Grady got me with a tow truck, got my trailer situated at his shop and even let me use his utilities as we had to stay the night to wait on the part. He ended up saving me $300 on the part (my vacuum pump went out) and had us back on the road by the next morning. I wish he wasn't a 3 1/2hr drive to get to otherwise he'd be my new mechanic!! Thank you Grady!!!

The best. fast and not outrageously priced. Took my vehicle in for the A/C and I ordered the part…read moreto save him time. With a new compressor the whole thing cost under $450.00. Very pleased.

I'd like to personally thank Randle and the good people at Thompson Auto Sales for their patience…read moreand understanding while my brother and I worked to find a truck suitable for our needs. I complicated the process a little my being in California and my brother being on the ground in Chiefland. Nonetheless the team (especially Randle) were nothing but professional throughout the entire purchasing process. Something, that as for a retired Army Veteran, was refreshing to see. I highly recommend you give Thompson Auto Sales the opportunity to earn your business if you ever find yourself in or near the Chiefland area.... So please support your local small business owners... Respectfully, James Clevinger First Sergeant (R) U.S. Army

Corey was great! Made the process smooth and easy! Took care of concerns and was extremely helpful.read more

worst customer service ever! Will talk you into buying a bunch of warranties you don't need and…read morethen when you need assistance using policy you purchased they will blow you off, not return phone calls, and make you feel like you're an idiot who can't read. Only when you say legal action in writing do they start to return your phone calls. don't buy anything from this business. Worth the drive to go to Starke!