Dry and tasteless. Worst fried chicken I've had. Waste of my money. 98th street location.

I had never been here before, my wife wanted their chicken. I had a wing and a breast and Mac n cheese and slaw. Being an old guy, this is not my first chicken rodeo, but I have to vote with my feet. The chicken was major dry, and not tasty at all. Like another reviewer said there are a lot of choices you can make in the area for good food before you go here. We paid a lot of money for what we received. read more

Blond pick-tails and braces with the maturity of a toddler! Great job being obnoxious and impatient. We went elsewhere after she rolled her eyes when asked a question. Enjoy the loss of business! read more

Their fried chicken breast is great. Crunchy crust and juicy. The fried Chicken legs are great. The wings need help. Their fried Okra is the best!!! The Mac & cheese needs a little help...put some fried chicken in it. Biscuits look great, but I was too full to have one. read more

Shorted my order again today. They stuff everything in a bag, hand it out the window and say thanks and I don't think I should have to sit there and dig through it to make sure they didn't 'forget' something. Found out when I got home. read more

To be honest I don't ever write a review toward a business, but this location has got on my nerves every time I stop by. They have the worst customer service ever. read more

I would not take out from their no more . They literally don't have their shit together only drive they give you the wrong food went had to go thru drive thru a total of 3 time to get the correct food employee rude un trained no manager around and if so they must of been a kid read more

What to do about dinner when you are in a bind, you need to feed three kids and parents, and everyone is sick of pizza. Throw in that in general, we are not huge fans of unhealthy foods and somehow, we decided on Fried Chicken. And here is the truth. About twice a year, we eat fried chicken. And, we like it, although I'm certain that the clogged artery just got a little more clogged. I digress, back to the food. First, covering the sides, underwhelming. The "mashed potatoes" were anything but, the fries were limp, and the corn was...corn. Next, the chicken. Hot, fresh, juicy, and cooked very well. I was surprised, and I would eat here more if I did not think each bite was taking a day off my life. Finally, service. We went through the drive through and it was quick, efficient, and provided good customer service! read more

Like their chicken since it's crispier than others and not as salty. Though customer service ain't the best. Just careful how much you're charged when do drive-through orders and so on. Besides that no complaints. read more

I don't get fried chicken often,but I was in a hurry and starving. I got a 3 pc combo yesterday for over 8 dollars! It only came with a wing and 2 legs, not thigh breast and leg or wing as one would have expected. There was a strange slimy consistently to the chicken, as if it had been soaked in glue. It was super salty, too much breading, too little chicken and greasy. The fries were even more salty and were inedible; and the grease had a fishy, old flavor. Biscuit was dry. Lol, also that speaker is horrible in drive through, should have been replaced years ago! Prices are way too high for the awful greasy food you get. Service was good, nice person at drive through. Food was horrible though. I have tried this location from time to time over the years, and am always amazed at how poor the quality is and how they stay in business. Churches chicken used to be ok years ago, now they have "gone cheap cheap" I'll stick to Golden Pride next time I have a craving! read more

I mean, it's a chicken place, right? Their main thing is chicken. So why is it EVERY time I go there. It's an eight or ten or twelve minute wait...for chicken. And I'm not talking a family meal...I mean three pieces of chicken. WTH is wrong with a business that has to ask you if it's okay for them to make you wait for the main product they offer. It's just really bad management. You sell chicken. How about cooking some up before you customer orders it, so they don't have to wait...for chicken. read more

My order that was delivered was incorrect. The restaurant would not answer the phone, so I went there myself. Having to miss dinner with my family to fix two mistakes in one order was ridiculous. The cashier didn't care too much and gave me the correct order with only a larger size cup for my drink with a half assed apology for such inconvenience. The situation was explained to the manager by the cashier and I was completely ignored by the manager the entire time. She is obviously unfit for the position to run the store with her sloppy appearance and low quality neck and arm tattoos. How does one keep a store functioning properly while intentionally avoiding eye contact and ignoring customers that require proper service? The only reason one star is provided is to be able to post this review. The food is usually good, but to make this place more successful, it's obvious which employees don't belong there. read more

I'd rather slurp up a cup of lime salt with my dick hole than to EVER eat at another Church's Chicken establishment ever again. They are just the default skins of the fast food chicken industry and I am 100% sure I can build faster than the amount of time it takes the cashier to realize they are the cashier. And why the fuck is everyone sweaty back there? Everything good? read more

I like their Chicken strips with ranch dressing. Last 3 times I ordered, I did not get my ranch dipping sauce. I used grub hub to get my food delivered. The bag has the receipt stapled to it, it also has a check off sticker for the employee to check to make sure that they remember everything. Once is a oops I forgot. 3 times and they came up with a check off sticker means they really don't care. read more

I'm giving this store 4 stars because compared to the other churches in Albuquerque, this one has the best service. They always greet everyone when they come in and their food is always fresh. read more

Terrible! Don't waste your time. Foods terrible, service is terrible, YUCK . We will not be returning. Too many great places in ABQ to eat!

Very similar experience as William.......The service was prompt an the restaurant was clean and maintained. The chicken was hot and clearly cooked right before I ordered it. The only thing standing in the way of a better rating was the sides. The mashed potatoes were made with boiling water as I waited and my large coleslaw was only filled a hair past the halfway mark. I'll be back as it is a decent meal on the fly. read more

I just had dental surgery and just wanted some Warm Yummy Home style food! I ordered A leg, honey biscuits a side or mac and cheese and mashed potatos. The chicken was Delish!!! The Honey biscuits. ..I could eat like 30 lol the mac and cheese had cheddar cheese baked on top and tasted homeade. Fantastic!! Mashed potatos tasted a but possessed but we're ok. Overall it was way better than the KFC type meal I was expecting. If u want a home style meal that dosent cost a bunch I recommend here. The staff was friendly and helpful with how to order since I'd never been before. It was clean and smelled great! Staff wore all helth nessesy gear. I even got a 99 cent drink all thou happy hour ended 10 min prior. I say Go for it! read more

This Churches is a bunch of BS my son in law put in a was going to have it delivered but couldn't so went to go get it and when he got there told him sorry we gave your chicken away to the people in front of you what a bunch of BS read more

Very clean. Much, much better than KFC. The chicken here is tasty and juicy. Also the sides are much better than KFC. Cole Slaw is so fresh and great with much larger pieces of cabbage than KFC. I will never ever go to KFC from now on. read more

I got into an argument with them about the size of the sides. Their large is everyone else's regular. I have been there to many times for them to pull this kind of a stunt. I have been going twice a week since March but won't be going back again as I don't like anything else they serve. read more

We have walked out the last two visits. Very poor customer service- feels like it is run by a bunch of teenagers. The first time was about 45 minutes prior to closing and they weren't willing to make any food for our order so we were expected to just choose from what they had. This last time the young man working with the chicken had gross sleeves that were touching the food. We won't return. read more

Good food when they actually have what you want. They are always running out of stuff. I was here yesterday and today and they were out of spicy chicken. This has also happened on several other occasions. So I just took my business elsewhere. Probably won't be back. read more

We've been to this establishment several times and every time we go the drive thru employee forgets something in our order. Today was it I will not be returning!!!! I stopped by to get dinner for my family after a long day at work. When I checked my order they forgot my jalapeños. So I'm thinking okay get home they forgot a side as well. The young lady Marina needs to be replaced she was carrying on a conversation about another employee threatening to quite today. Frank you may want to have that discussion with your team about what's customer service. read more

I'm impressed at how the service has been so much improved at this location. Chicken seems fresh cooked every time I go too.

I've never had a problem when and older gentleman is working however tonight I ordered the $5.00 box and asked for the chicken to be thighs I should have checked my order the gal working the drive through had an attitude..but when I got home I got a leg and a breast. I called the store the guy who answered told someone there my issue and they laughed. I asked what's funny he said on I'm sorry. Ugh rude I told him never mind. I will not be spending my money there! read more

The food is always great, but this service team is just piss poor. Things run smoothly when the manager is there, but when she's not, it's an anything goes type of environment. The girl at the drive thru speaker tonight has zero training for how to speak to customers. Her tone sounds annoyed, as if the people she gets paid to serve are an inconvenience to her. Then there is this redheaded girl there who must think that people can't see IN the window because five times while I was sitting waiting for my food I saw her look at me and begin laughing with the other employees. And then of course, simple instructions like "2 legs and a breast" can't be followed and I'm stuck eating something I didn't order. Either the hiring manager has some major house cleaning to do or this place will continue slowly losing customers. Not a pleasure coming here. It's amazing, the people who take pride in their job never last very long because they are the ones getting better jobs, meanwhile these other people who clearly don't get what having a job means, are the faces I see for years in the drive thru window. read more

The chicken is very good (fresh and juicy). The restaurant is clean and organized. The only thing that kept it from being 5 stars is that the sides leave a bit to be desired. They aren't usually filled completely up (seems someone is in a hurry when preparing them). Overall though, very good place for a fast food chicken place (and one of my favs). read more

Tried giving me someone else's order, and asked what I had ordered. Than management asked if was for here or to go (hence preparing order, already paid) There's only 4 customers include me here and nobody at drive through. Have music loud couldn't hear them call number read more

my family got our food to go when we got our meal home the chicken was bloody raw!!! wilp never eat there again!!!

Terrible. We live close to this location and every time we go it's one issue or another. Tonight the person taking orders was rude. Then we were told they did not have chicken made and would have to wait 10-14 minutes. Tjey sell chicken and don't have it made?! Then when we get home only to realize they forgot one of our sides and also forgot the spicy sprinkle, honey and hot sauce we asked for 2 times before pulling into the parking lot to wait for our chicken. Then call 3 times and no answer. Only to get hung up on the 4th time we called. Never going back again!! Terrible service. read more

This location has always been convenient for the way home from work or the mall if you live in Paradise Hills or Ventana Ranch community. My family and I have eaten here often over the last few years and nothing had really stood out, good or bad. Today is different because this location was above and beyond the normal. The service was excellent. The biscuits were fresh because that is what they offered to do for us. We can gladly make you a fresh batch of biscuits if you don't mind waiting? Uh-OK! How awesome is that? I'm sure that fried chicken doesn't always get rave reviews, but I think the overall meal was delicious and fresh. I am very happy with the food and services from this restaurant. Thanks! read more