I would highly recommend Joe to anyone looking for carpeting or flooring services. He was very…read moreprofessional, reliable and reasonably priced. He also had a great selection and made the process quick and easy.

I highly recommend this company ! Very knowledgeable about flooring. Price was very good and owner…read moreJoe was so easy to work with.

From Day 1 when I called Jeanette, this was a fabulous experience! She was kind, helpful,…read moreknowledgeable, professional and patient. I was assisting my parents who needed new flooring on one side of the house. Robert was excellent with the installation too! He was super nice, on time, did a great job, and kept the work areas clean. A contractor on another job even complimented his workmanship. The reviews you have read are 100% on point, and when it's time to replace the carpets upstairs, we will certainly be calling Jeanette & Bob at The Longest Yard... Thank You!

Excellent service, quality and installation all from a family owned business. Love the way my stair…read morerunning looks and feels!!

We searched around and obtained quotes before deciding who was going to stain our wood floors. This…read morewas a huge decision since it's definitely an investment and affects our home. WC floors was exceptional, they measure your rooms all precisely and provide a quote at a timely manner. They offer reasonable prices, were punctual on when they stated they'd finished, and were flexible with additional work we needed. They explained the procedure well and were very professional. They use water based poly which didn't leave a terrible smell after it was stained. The color looks rich and there were no stains left on the molding. I like that they painted the raises in the stairs, made a difference on how clean and crisp everything looked. They also did our shoe molding which came out beautiful. Overall our first home project came out exceptional!

Truly professional work on my wood floors. Several repairs were required for water stains and the…read morefinished product looks better than when the floors were first installed. Clearly utmost attention to detail is undertaken with absolutely no rushing of the work. Couldn't be more satisfied with the outcome. A fantastic company with nice people. Strongly recommend Wc Floors!

Excellent experience working with Floor Expo. Jimmy and Mike are very knowledgeable, patient, and…read morehelpful. They were fast to answer questions, considerate of my budget, and the install was smooth and easy. Great guys! Huge selection at store, too. I wouldn't go anywhere else!

Shady business practices and the salesperson Oscar lied about floor cleaning saying it was included…read morewhen we went in the first time than wanting to charge $50. When I called back he insisted this was the price and HUNG UP on me.. No way to treat customers. STAY AWAY

I found a gorgeous Pakistani rug at Rug Company. Sean and his team are experts and provide a great…read moreshopping experience. I told Sean what features I was looking for - colors, pattern, size, - and he found a beautiful carpet for me within my budget. Gustavo and his partner delivered the rug on time and laid it out very well. It's difficult to find Oriental carpet stores anymore. I count myself lucky to have found Rug Company nearby in Fairfield and can't recommend their selection and service highly enough.

Great variety of rugs, tastefully selected and a beautiful showroom. Sean the owner is very…read moreknowledgeable and friendly. He went above and beyond to ensure that we found the best rug to fit our decor. Love this place and will recommend to all of my friends.

tl;dr Go to Cove if you want to be talked down to, dismissed, and belittled. Go elsewhere if you…read morewant great service, a business that cares about their customers, and an organization that tries to meet their customers' goals. I had spoken with Ron on the phone and indicated our priorities to him by phone: to be able to move quickly in the selection process, cover 2,000 sq ft, and do it within a reasonable budget. I even followed up with photos via email, so we could move faster in the process. When we came into the store though (at the agreed upon time, although Ron repeatedly told me I didn't need an appt), Ron was not immediately available and then, when we did start speaking with him: - he talked about cost as something you had to make "palatable" (as if the concept of a budget is unreasonable or distasteful) - we had to actually ask him to show us around the store because he was very focused on showing us only the most expensive vinyl -- which then turned out to not be applicable b/c it didn't come in stair treads. When discussing the fact that the vinyl would be for a basement, he should have asked about the entry to the basement and guided us appropriately to feasible options. - someone else arrived to talk to Ron while we were there and he simply dismissed us, telling us that it would take multiple visits to make a decision, despite us being very clear about our time sensitivity. - he refused to explain how the pricing would work while we were there, and what components would make up the total - he never said "bye", "thanks", or even "have a nice weekend" to us when we left after 1 hr in the store We were very frustrated when we left, given Ron's dismissal and his inability to understand and help us achieve our goals, and I called later in the day and spoke with Donna. Donna said she was leaving for the night and would call me back Monday or Tuesday and would also set us us with an additional sales rep, Doug. Well... Donna never called me back. And Doug was as incompetent as Ron, extremely unresponsive (again, despite our time pressure), and just grossly smarmy with my husband (when my husband returned some samples) -- read: used car salesman vibe, not genuine interest. After 1 week post-measurements, Doug let us know he had a quote for us (which he never provided in writing) and said it was for three bedrooms. When I asked about the fourth bedroom, he said he'd have to call me back and then when he did (several hours later)... the price suddenly went up a few thousand dollars. He misread their own measurements, quoted us incorrectly the first time, and didn't even include the full extent of the costs at that point (plus still no calculation for stairs). When I let Doug know that we had received a quote elsewhere for similar quality products for several thousand dollars less overall, he refused to believe it, and told me I should bring those samples in so he could explain to me how they were lesser quality. He also asked if my other quote (despite me saying it was from a local company) was from Home Depot -- as if Home Depot was obviously lesser than their options (irrespective of the option selected). When I told him it wasn't Home Depot and was, in fact, another small local business, he flat out refused to believe that was the case. I tried to give them one more chance though and asked that, if they wanted the business, to look for options similar in style to what we had picked at Cove and propose something that might be more cost competitive. I suggested that we'd come back in and could review what he found together. After numerous days, he didn't respond so I sent an email summarizing our discussion. Ultimately though, he decided we weren't worth his time (because who should actually work to understand their customers' goals and help meet them?) and wished us luck with our "project". No, Doug, Donna, and Ron -- good luck to you. You need the luck more. I've found a great local flooring company that actually wants our business and your disinterest in working with us led us right to them. Update following the owner's response to my review: It does not shock me that the owner is trying to discredit my review by placing blame back on me (a move, where I'm living, etc.). None of those explain why Cove treated us poorly and refused to work with us, and are just a distraction from the core of the issue -- Cove is not interested in understanding customer needs and aligning to them in service of being able to successfully transact a deal. They also mention in the review below that they intended to show us alternate products, but that is a lie (and was already disproven in my original review) -- I had to ask for alternate products to be shown to us via phone, then via email, and ultimately received a reply from them wishing us "luck" with our project and dismissing the opportunity to do business together. They never prepared any additional products to show us, despite multiple requests.

I went to Cove to look at carpets awhile ago, and got very little help from the employee who was…read moreworking that day. They gave samples to take home, and when I returned them, I asked to be contacted so we could discuss next steps. I got no response. A week ago, I contacted Cove again and asked that I get a call back to discuss carpeting options. My call was never returned. I'm rather appalled that Cove seems so disinterested in potential new business. I will look elsewhere.

Excellent job on my floors. In addition to finishing my floors they laid my kitchen with hardwood…read moretoo and it looks awesome and matches perfectly. Thank you!

Ron and his team did an amazing job with our floors. They were on time and professional in every…read moreway. I would highly recommend them to anyone.

Jerry was quick to quote and very reasonable price wise. His guys were on time and did a…read morefantastic job color matching and making the transition from previous finishing very seamless. The guys were very professional and kept things very clean. Already have him quoting for some more hardwood flooring work.