I decided to have the air ducts cleaned and contacted three companies. Bill at ChuteMaster answered all my questions and gave me great advice on how to deal with the issues in my two-zone system. My home is old, and the ducts were installed some time ago, so they required special care. Jason and Chahota were professionals who came on time, offered expert advice, and went the extra mile. They were both courteous and personable. I have no hesitancy in recommending Chute Master. I would give them a six on a scale of 1 to 5 for their exemplary work. read more

We had a great experience with this company. The staff was extremely knowledgeable, courteous, had strong communication skills and respected our home. They wore booties inside without even asking if that was necessary. The work was done efficiently and smoothly with no complaints. We will definitely be using them again for our next duct cleaning service. read more

I purchased a package deal for an air duct system clean. Within a couple of hours of the purchase, I received a detailed quote from Orlando the owner/manager explaining what the deal provided and what additional services were available. I was also able to pick time slots to schedule the appointment online. Orlando then followed up with a phone call to confirm the appointment time, explain any of the services, and answer any questions that I may have had. Jerzy, the technician arrived promptly as scheduled. We did an initial walk through the house to count the number of vents and to get an estimate of any additional services that would be needed (whether I would want the antimicrobial treatment, etc.) He was mindful of my hardwood floors, as well as my pets. The job was complete within the scheduled time, approximately 2.5 hours. The musty smell that had persisted within the master bathroom now appears to be gone. Jerzy also said that I would not need a refresh for approximately 3 years, perhaps sooner for the dryer alone depending on use. I was able to pay for the additional services by credit card. It was painless and would use them again. read more

When I first wrote the review for ChuteMaster - I had nothing to compare it to. Well fast forward to the Spring of 2013 and it was time to get the dryer duct cleaned again. Our property management company contracted with a local company this time. Since the last cleaning - I had noticed that my laundry area was regularly getting coated with a fine, thin dusting of lint. When the technician arrived, he pulled out the dryer - and lo and behold, the flex conduit running from the dryer to the wall was only partially connected on either end - so there was a good amount of space for lint to escape. The entire back of my dryer, the wall behind the dryer, and the floor beneath the dryer were coated with lint. It's now clear to me in retrospect that ChuteMaster did a very poor job. Fortunately, the new company did a very professional job of fixing the problem - and cleaning up the mess caused by their poor quality work. read more

Great all around. Easy to work with. Reasonably priced. Showed up on time, masked. Jason and Nick were great. Very personable and were patient answering the many questions we had and did a great job. Gave us suggestions. Will definitely recommend and use again. read more

Communication is awful. Very disappointed. Went in with high hopes and came out with one of the worst experiences ever.

They can increase the standard for customer service given by the employees that represent them. We had a job today that included welding and replacing some electrical equipment. When an employee was asked a question, he responded very dismissively as though he had no time, but had plenty of time to talk on the phone in the courtyard while on the job. If you value great communication skills, then this may not be the company for you. read more

I've been using Chute Master for my dryer vent cleaning now for three years. I live in a townhome community and have referred them to many homeowners, and everyone is extremely pleased with their performance. They even give us a group rate! Reasonably priced and professional! Geri - Happy Customer! read more

ChuteMaster provided service on the scheduled date and were thorough and professional.

These guys absolutely rocked it! They not only cleaned my ducts, but also gave me a tremendous amount of information about my unique HVAC system. They went above and beyond. They were extremely personable, super helpful, and very reasonably priced. I will use them again in the future and would highly recommend hiring them if you're in need of your ducts cleaned. read more

These guys are terrible! Or, they could actually be great. I wouldn't know, since they twice didn't bother to show up for the agreed appointment. Attempt #1 -- The scheduled window was for 9a-2p. At 1:30p after not hearing anything we find out the foreman was fired that morning, and they didn't bother to tell anyone until the afternoon. Glad I took a day off work. Attempt #2 -- The second attempt was scheduled for 9a-2:30p about 2 weeks later. It's 3:30p on that day and we've heard nothing. No phone call, no email, no show. You can certainly find a good local company that's better than these jokers. read more

The technician who cleaned all 21 of my vents was professional, knowlegeable and friendly. I had planned to have my dryer vent cleaned also but, after checking that vent, he advised that it was fine, no service needed. Gold star for honesty! My past vent cleaning experiences with other companies resulted in less than terrific results so I was hoping for satisfactory but not much more. This time I was delightfully surprised. Great job! My house even feels lighter! High marks for the entire experience - from scheduling, with pre-job statusing, to final clean-up - which left my house cleaner than when the technician arrived! I am a very satisfied customer. read more

They are good and almost 20% cheaper than other quotes I received. The appointment was set up quickly with Orlando F. Jerzy arrived on time, the estimated time needed was almost spot on and the Air conditioning was cleaned and taken care of in a perfect manner. Can Highly recommend them. read more

Chutemaster Enviormental is a great and completely reliable company. I have used them several times and they are always prompt and have wonderful employees. I highly recommend them. They are amazing read more

Called ChuteMaster after saw their truck servicing my neighbor's home. They were very pleased with company, and so were we. Very easy to work with and did exceptional job . Highly recommended. read more

I found this company through a review on Angie's List with a guaranteed price. When the technician showed up to do a dryer vent cleaning, he wouldn't move my stackable washer and dryer unit so only cleaned the vent from the front. He then went into my attic where he stayed for over an hour, telling me that the vents up there needed to be cleaned. When he presented me with the bill, it was higher than the price quoted. He said that's because it took him longer than his normal time to clean the vents. I told him that was his company's problem, not mine and if their quoted price was only meant to cover a certain amount of time, the quote needed to be written up that way. He gave me a hard time and left. My dryer ran well for a while and then started to run poorly. It would 5-6 hours to dry even the smallest load of clothes. I just had PSE&G in here today (through my service contract with them) to look at the dryer and they moved the dryer out (which ChuteMaster's tech would not do, looked at the dryer vent from the back and found it packed with lint and water (which couldn't get through to drain out because of the excessive lint). They said this was a direct result of ChuteMaster's tech not cleaning the vent properly. Thank goodness I had a service contract with PSE&G who fixed my dryer by properly cleaning the vents in less than 30 minutes time. I wouldn't use ChuteMaster again, nor recommend them to anyone else. read more

THE WORST EVER!!! Two men came to my home to do a dryer vent clean, they showed up late and very unapologetic, almost with an attitude. They were there for a very short period of time, and said they were done and rushed right out. I don't think they even upacked a tool. They were probably late for their next appointment, seeing how they drove off. Oh, did i also mention that they parked partly on my lawn and damaged my grass. Very very rude! I would never recommend them to anyone ever! I called someone else a little over a month later and they said it looks like it hadn't been cleaned in years! I'm disgusted that I had to pay for a service that was NEVER done. read more

We used ChuteMaster Environmental Services and would highly recommend this company. They were very reasonable, reliable, trust worthy and a pleasure to deal with. Everyone should make sure that their homes and business's are serviced properly and this company is top notch !!!!! read more

We decided to use Chute Master over other companies because of the manner in which they conduct business. The scope of the work that needed to be done was discussed and agreed upon in advance and the crew showed up right on time and ready to commence with the work. Chute Master did an excellent job and followed the schedule as planned without incident. I will use Chute Master again as needed and refer friends and colleagues. read more

Quality work at a decent price. Techs were on time and accountable about as good a n experience as I have had cleaning the bldgs vents

We had our air ducts and dryer vent cleaned by chute master the other day. The technician was on time and walked me through the whole process before starting. Work was neat and clean, and from what I saw very thorough. Did not try to up sell me once he started like a company we had used in the past. I would absolutely use them again. read more

My apartment building elected to have our vent ducts cleaned which I gladly signed up for as we were informed this would improve air quality of the building. I was not home to supervise the job, but when I arrived home I was appalled to find the state that the workmen had left the bathrooms in. There was a fine dirt and dust film covering simply everything. It was as if they had blasted air into the vent ducts and failed to take any precautions, (i.e. putting down cloth over the bathroom fixtures) to figure out how to catch all the dust and debris that was left behind. Beyond that, it was clear there was simply no effort to clean up after themselves. After cleaning for two hours and still not able to remove all the fine dirt and dust from the bathroom, I ended up having to hire a professional to come in and clean the space, as there was soot and dust in the bathrooms, in the hallways, and tracked out the door. Furthermore, I had to pay more to have my freshly cleaned towels cleaned again. Had I known how careless the company would be I never would have elected to have the vents cleaned in the first place, certainly not worth all the time, money and effort I ended up having to invest into cleaning up after these slobs! read more