The owner if very nice and willing to help the locals in the neighborhood. Greeted at the door and was very helpful in finding what I needed. read more

I trust Yelp reviewers to give completely accurate information about places i research to go visit. So, today i looked at the best and most inexpensive place to buy cigarettes at a fair price. The place I normally buy from was out of my size Winston (100's). Sold at a very fair $74.00 a carton. So i read all the 4 and 5 star reviews and decided to try Cigarettes n Cigars. The place is small and very clean. The older man behind the counter was so very helpful. However he charged me $81.99 a carton which is simply outrageous. Even with tax, most places land in around anywhere from $74.00-76.00. At $6.94 a pack, 10 packs come in at $69.40 plus $6.00 tax for a total of $.75.00. In no way is the cheapest price in the South area! Even some Arco and Chevron stations sell cheaper than this. Glad you all can afford to pay higher, but most of us down here can't. Beware! I know a con when i see one. I will be warning others away from this store, wherever i write. Because i care about how people get treated. read more

I wanted to leave this review because I was really impressed with the customer service skills of the cashier who was attending the shop this afternoon 06/15. When I walked in there was a long line of customer's and a woman at the front yelling about how she should be able to get refunded for a product she wasn't happy with and now. The situation was that the cashier on duty wasn't authorized to perform her specific return (probably due to the nature of the item) and would need approval from the owner. This lady just went yelling on and on about how she needs to get the owner on the phone now and see about getting her return because she isn't able to come in tomorrow because she works and blah blah blah.... you could almost feel all the customer's behind her including me.. sighing for what seemed like was going to be an eternal wait to get just the simple items we came for. I was so grateful to the counter person, who very calmly and politely asked the lady to please be patient, she would get her what she was asking for, but she needed to handle the line of customer's first. We were all cheering inside... YAY! We won't be stuck here waiting forever to perform our super fast n quick transactions.. woot! The lady went on some more about how she didn't feel she should have to wait, and You need to get him on the phone now!. Aw man, the line of customer's sighed inwardly again. The cashier was awesome, she just stayed completely calm, didn't budge a bit, set the boundaries and insisted that , "yes, I understand you feel that way, and I will give you what you want, but this isn't the right time for it. There is a right time for what you are asking for and now is not yet that time." The lady finally relented and the line of customer's cheered silently. I know because I was. The cashier whipped through the line and took care of me and one other behind me in what seemed like 2 or 3 minutes, it couldn't of been more than that, it was fast. I wished that dear cashier girl a good an evening as possible... but goodness I wanted to say more.... Thank you so much for handling that woman so that I could get my stuff and go! I do hope the issue was able to be resolved for both of your sakes. Know you are awesome, and by the standards of 5 Star Customer Service, you performed the best possible customer service choice. Sincerely, A Customer Service Manager read more

Very clean place and kept in great order. From sodas to energy drinks to the cheapest cigs and great glassware. They even sell t shirts and shorts here. The owner is so friendly and so is his family. If you go anywhere else you are wasting your time and money! Glad this place is so close to me. read more

The owner is so friendly! Merchendise is diverse, the shop is always very clean & orderly, location is great.

Refuse to exchange when sold me a PAST DUE Drink (1 YEAR OLD). I Drank some and noticed the experation date. TOLD HIM to exchange at least, He argued that its MANUFACTURED Date when clearly I fact checked him and said PURE LEAF website says its experation date. All i want is a drink... Can i get a exchange? THIS GUYS REFUSES and Start complaining they can't do that... WHAT BS Business is this? I COULD've gotten SICK! For $2? Its the principle! That you have sold me over due stuff and refuse to apologize, refuse to exchange and yet turn around and give a attitude! DON'T GO THERE! read more

honestly have never had any issues with this shop or the owner, always very polite and also has a good selection of wraps - even hemp ones. highly recommend read more

The Cigarettes N Cigars store is always well organized for a moderate size shop. The owner is the most helpful of people when it comes to products he carries, and will find a way to get you what you need if it's at all possible. His prices I've found to be very competitive, and 9 out of 10 times he's also been the lowest. The customer service people he employs have always been helpful and pleasant to me and my gal when we have been in the store to purchase cigarettes and tobacco/tubes. I also know him and his employees to be very honest. I dropped my atm card at their establishment right by their door, and they held it for me which saved me lots and lots of grief. Not all people would have done what they did to save me from the run around I would've had if they hadn't been honest and helpful. I tell all my friends who have need for their products to go there to check the prices and products prior to any one else. read more