Iowa Casino in Chandler Oklahoma. The worst ever management. Disrespect to the elderly and the…read moredisabled. I have a motorized scooter because of my inability to walk. I am prior military. I have a small service dog that rides on my scooter. I went there and I know the rules about not bringing in outside drinks or food. I didn't. I had an empty water bottle that one of the nicer older casino workers took the empty bottle to fill it up, so my service dog could have a drink. I got the bottle and I put some water in a little dish that I take with me. My dog got her drink. My husband and I was playing and a young girl came over said she was assistant manager, and security said I brought in outside water. I explained what happened. She walked away. 5 minutes later she was back, she said my scooter was taking up too much room. I was sitting on my scooter , not able to just get off it. It was parked sideways in front of two machines , my husband was on the third machine and we were both playing the middle machine as well. So we were playing three machines, She told me, I needed to open up that machine for other people to play, that I needed to play only one machine. We moved to a table top machine, so I would be out of the way. Then she came back. she said security said I came in with the water bottle. They watched me on camera bring it in. I told her, yes I brought in the bottle but it was empty, the casino worker filled up the water bottle. She said I was a liar, I brought it in. Of course I did, but it was empty. I protested about her calling me a liar, and said I wanted to speak to the manager. the manager was also a younger woman. No matter what I said, I was told I was a liar. They refused to ask the employee about filling up the bottle. They did not want my husband, me, my service dog or my motorized scooter in their casino. I turned in my players cards and have never gone back. That was over a year ago. I used to be a diamond player with Harrahs, until I moved to Oklahoma and there was no Harrahs. But if this new Harrahs Iowa casino has the same management, the same two women, I will never go there. I live fivee minutes from Harrah's new Iowa casino which is now right across the street from the old one. But even so, the management of the older Iowa casino is horrible, and if it happens again, you can bet I will no longer just take their abuse. I came from Texas, I held my temper then, i was respectful, but I was disrespected. I was a nice Texas woman, but now I have been in Oklahoma long enough to know there are some people who are just meaner than a junk yard dog. The treatment I received at the hands of these women was appalling. They were smug and just plain nasty. Their welcome to Oklahoma attitude showed me that giving authority and a title to young women is truely a mistake. Like I said if they are at the new Harrahs, I will not be a customer. I will continue going to the Grand Casino in Shawnee.

Casino is super tight only bonus you will get is about 1/3 to 1/2 what you have spent in any…read moremachine and that's if your luck the other option is to keep spending hoping to hit a line hit for maybe 10 to 20 percent your bet. You would have better luck taking the money you want to play with and grind it up and plant it in your yard to grow into a tree and you know that's not happening so no differently stay away from this one the only reason I have 1 star is I have to put a star

The atmosphere was nice, the staff was not rude or anything like the reviews said... However, I am…read moredefinitely kicking myself for not believing the reviews as it is very true that this casino does not pay out. Anything! We got to watch a few bonuses, but we did not even ever win what we put in... 400 bucks. Gone in 40 minutes not worth the drive.

Small Cozy Clean let's you hit a little something and easy to park. We also ate once it's Very…read moreReasonable and food was good. Self serve beverages and very clean restrooms.

Went there for dinner and to gamble. I accidentally dropped my purse, immediately contacted…read moresecurity while looking for it. After a few minutes they found it sitting in the chair at the machine I was playing, it wasn't there when I looked and my $500.00 was gone! Security told me they had cameras "ALL over". After about 1/2 an hour waiting for them to review it I was told their servers were down! They did not call tribal police and told me I could call myself. I did when I got home and nothing has been done, no follow up, nothing! How can a casino not have working cameras!

I was ready some of the reviews sound like sore losers and they said it stinks. It does not stink…read moreand it was not open when the virus was out because I tried to go and Wants said it was thinking, probably smelling yourself and at least you can win at those casinos the ones in Kansas you can't.

Very nice grocery, gas station, fast food place and casino. Looks new with nice people. Covered…read moregas pumps with Shell gas. Burger place is Big O Boy. The casino allows smoking.

Randomly stopped into this casino not long ago because something deep inside me will not let me…read morepass a casino without at least placing a little bet. Not sure if that's healthy but it is what it is. It's clean. It's medium sized. It's bustling. It's got a vast array of slots and all the table games. Best of all, it's got low minimums. I like to play craps and blackjack, but I'm not a high stakes gambler. The norm nowadays seems to be higher and higher minimums which at a craps table can price you out of a full strategy unless you want to risk a significant amount of cash at once, for blackjack, higher minimums mean less playing time on average for the same bankroll. This place had $3 blackjack, which meant that I could sit around for a while and play for fun without it being a big $ decision to do so. For that I am thankful and I'll definitely return if I'm in the area again. Nice people, cheap blackjack, good clean space. What else can you ask for from a casino off the interstate? 5 stars.

I come here to play bingo from time to time…read more But I always have issues with the coffee bar. This most recent time is wild! I ordered a simple cold brew with sweet cream, as I'm drinking, I noticed the cream has curdled. I go back and ask if I can have my drink remade and explain what's going on. The girl tells me that's how the drink is made. I tell her it's not supposed to be chunky, but she insists it is, and then she proceeds to charge me to make a new drink. Not only that but a disheveled girl sitting at the table, who I assume works there and is hanging out at her job off hours, requests to see the drink, then they start trying the curdled coffee to see what the problem is! Like who does that?? I had no words.

Worst most frustrating experience ever at the bar which ended up being a warning for the whole…read moreplace. Doesn't seem to be anyone in charge either because nobody cared. It's dirty and smells moldy. Giving a one star because zero isn't an option. I left have my drink there and just walked out. My wife got sick and threw up her drink I bought her there about 5 minutes down the road. Time for new management.

Went to Kickapoo casino 6/5/25. Played and actually won a 1600$ jackpot. After aprox 10 minutes…read moresome lady claiming to be a manager Said I'm sorry but your jackpot is void, stated o had put myself on a banned list (which I did not) keep in mind I have and have had a players card for years and have accumulated points, free play along with being on the monthly mailing list. I asked to see documentation supporting her claim, was told I couldn't see anything. Point being is obviously the thrives can make excuses to steal your money with no player recourse. Do not go to Kickapoo casino!

I am rating this based on the hotel room, not the actual casino (which was clean but I don't…read moregamble). While on a road trip visiting several tornado alley states, I chose Osage Casino Hotel as my stop in Oklahoma being that I wanted to visit the Twister Museum in Wakita the next day. Not too many hotels out that way so Ponca City seemed like a good choice. This was literally the nicest hotel I have stayed in outside of Vegas! The rooms are BEAUTIFUL and spacious. There's a living room area up front with a TV and the bedroom has an additional TV as well. Really nice and clean bathroom with a very modern shower. Vanity mirror to do your makeup, kitchen sink area above the refrigerator. I actually wish I could have taken this hotel room with me on the rest of my trip. Great view of the pool and it was wonderfully quiet in the room for sleeping. There's no smoking on the hotel room floors and you couldn't smell anything despite smoking being allowed in the casino. They had a really nice free breakfast as well and the front desk personnel were so friendly and accommodating. I'd go back to Ponca City just to stay in this hotel again. Deserves more than 5 stars for the amazingly low price you pay.

Husbands employer got us a room here after a work function. The hotel appears to be having some…read moreconstruction but it is not a hindrance at all. The hotel staff are quite lovely and extremely friendly. I can honestly say I dont know I have ever experienced staff as nice as the ones here. The room is spacious. The bed was comfortable and overall it was quite nice. Mynissues; I wasn't quite happy with the bathroom door which is a slat door with see through slats. Doesn't really give much privacy. My other issue was the smell. I dont smoke. I expected the casino to be smokey. But my room smelled like a lit cigarette. The smell permeates everything. If it didn't smell of cigarettes, i would have given a 4nor 5 star. Needs air purification badly.

Lost 300 an finally got a bonus round which paid 0. I felt…read moreripped off Will never go back

food was very great & fresh, fairly generous portions of food, server was nice & everything came…read moreout quick

We stopped in for a driving break on our way to the mountains. This is a very friendly casino and…read morewe won a bit. There are plenty of machines to keep us entertained with plenty of variety. We will stop again.

Bigger than it seems from outside. Very clean and attendants were awesome at making sure everyone…read morewas taken care of! Good variety of slots for a smaller casino.

Can't say too much about the gambling here because I didn't donate a lot but it surprised me when I…read moredid a full walkthrough and noticed that there is a second floor full of machines as well. If this is your first time in here like mine, you can explore around and find many many Nook and crannies like you've entered little rooms of machines, it's pretty neat. I'm sure it would get tiring after a while or many trips back to here. What I like about here is there are table games like most medium casinos. I would consider this as one and the table limits are low, for example, $5 as compared to $10 or $25 at large Casino like Choctaw or WinStar. Also there is a food court here (kun1 a mall) I guess for the budget-minded food consumer here instead of the expensive restaurants that amplify their menu prices. It was closed this particular Sunday but I could tell it would be a good value to eat here and not worry about going outside for something cheaper down the road. At last there are drink stations here for your beverage enjoyment pleasures because the cost is free hundred for each cup and the unique thing that I like about here is this is the only Casino where I've seen where they dispense SOFT SERVE ICE CREAM (gasp!) in a cup!!!! McDonald's has left the chat. Connected to the hotel are numerous ballrooms and hotel with a garage connected in the back but parking is ample out front as well and there is valet parking.

My wife wanted to do a little gambling so I brought her out for a bit. Just a Quick Look for me and…read moreI left her for a bit. Off to check out the surrounding communities. This has come a long way from when it first opened. Took a while for Oklahoma to get on board with the gaming stuff. Everything is run by the Native Americans and the casinos have to be built on their land. It's turned into a very nice destination point.