Our salesman was Kieth Frye who did an excellent job for us. His follow up to our not receiving the…read morecovers for our furniture was excellent!

We purchased a custom outdoor furniture set from Watsons in February. We were told we'd receive…read moreupdates during the waiting period and never did unless we called them. The furniture was delivered badly damaged, which the delivery team noted and they said they'd start a remediation process. We didn't hear anything and called, only to learn that no one had started anything to fix our issue. Throughout the process Watsons has said they'd call us within a timeframe and they never do. You have to practically beg for information. They will not do even the bare minimum required to pass as successful customer service. We still have no resolution, no eta on a replacement, and they just keep putting us off and telling us to call again later. Truly awful experience for what we spent. I will not do business at Watsons in the future and I highly recommend avoiding them if you're considering them.

I think this recreation center is absolutely fantastic but i have not experienced its entirety so I…read morewill only comment on the pool area. I love the pool for its size, width and how clean the deck and the water is so nice and blue! absolutely love swimming in it and the temperature of the water is always perfect. The chlorine level is tolerable while playing water polo. I'm only giving it 4 stars because given the fact i play water polo, I have to play in all deep water, and it is shallow on one end which is tough, and playing width all deep makes the pool too short. Thanks for reading, go hop in! ;)

Outdoor pool, 4 lighted tennis courts, baseball diamonds, 2 gymnasiums, weight room, jacuzzi…read more If you live in Evendale and you aren't utilizing the recreation center you are missing out. It's no country club, and I've been to much "nicer" Lifetime Fitness centers but it has a more of a personal atmosphere. Most of the people recognize each other here, everyone is friendly, and it's never crowded enough to hinder my workouts.

First. This isn't about the Middletown store and I will say the tech they sent out, Andrew really…read morecares and is knowledgeable. Good guy. We bought a $11,747 spa for my wife's arthritis at the Kemper Rd. location - upon delivery they dropped it off with an instruction packet and that was it. We used the frog system to keep it clean, soon after we had major heating problems where it would get up to 108°, we even got a email from Jacuzzi telling us not to use the tub until the problem is corrected. Eventually the tub started leaking and a perfect 4 to 5 inch circumference around the tub. Technician came out SEVEN different times over a 5 month period - seemed to clear the water up at times however it would still not stay at the temperature we put in the keypad. They called the leak a moisture ring however it was a leak, it went all the way to our window well in perfect radius. We documented all with pictures, text messaging, video, a log of the entire ordeal. They sent a message today basically blaming us for having dirty water in first month and that's why the problems are here six months later. Dishonest, will not accept responsibility for a defective even though the technician admitted he could not fix the tub. Just forewarned if you buy from them they will not refund or replace the only want to keep trying to fix it. After seven visits at what point do we say enough is enough? we had to hire our family attorney to start a process against them. We drained the tub and now they're telling us to fill it back up so they can come back out for the eighth time. Always heard good things -one of the most disappointing experiences as a consumer I've ever had. It's a shame they are trying to put it off on dirty water the first month six months later when they've been out seven times and have said they can't fix it. Horrible purchase on our part. Don't fall for the smiles in the retail store.

Great place nice show room and very good prices sales staff ready to answer all your questions and…read moregive advice. We needed some warranty work done, and Andrew was right out to solve our problem.

We purchased a home with the intention of putting in an inground pool. Due to the slope of our…read morebackyard and easements to contend with, it wasn't going to be an easy task. I contacted and met with quite a few pool companies. When Dave at SunSpot came out to assess our backyard, we felt confident that he and his crew could handle the task. He also built a beautiful retaining wall, required due to the grade of the yard, which ran along one side of the pool. Our saltwater pool turned out beautiful and we highly recommend SunSpot Pool for a pool installation. Their staff was also very helpful in walking me through how to use the equipment, proper maintenance, etc. We unfortunately were relocated this past year and miss our backyard oasis that SunSpot created.

From the owner: Inground vinyl liner swimming pools, installation, service, chemicals. Bioguard swimming pool…read morechemicals. Outdoor casual furniture from Brown Jordan, Woodard, Crimson, Telescope Casual, Homecrest, Patio Renaissance, Treasure Garden, Suncoast, Winston, Seaside casual, Classic Rattan, Summer Classics. Specialty retail store with swimming pool accessories.

First time pool owner and the whole family is enjoying the pool. I will say do some research first…read moreabout what you think your family is looking for in a pool, everyone has opinions but physically go to a pool if you know someone that has one. The staff is great, always answered my questions, and the job was pretty much done on time. Project was completed towards the end of summer so for now we've only had it for about 3 weeks, but well worth the money and time.

Aquatech has been great to work with! They listened to my ideas but yet provided their expertise on…read morethe design and installation. They do quality work and I felt they were trustworthy and honest in their business dealings. I would recommend them!

This place is a joke. We called to ask about an estimate for replacing our in-ground pool liner. We…read morealso needed someone to come over and figure out why air bubbles appeared every time we turned on the pool pump. The tech showed up and confirmed that he was testing for air leaks in our pump. Then he realized he didn't have the right size gasket for our brand of pump, so he couldn't perform the test. He assured us we wouldn't be charged for the $150 service call. About an hour later, I realized the charge had appeared on our bank statement. My husband called and left a message - but the owner called ME back instead. The guy was a complete jackass to me over the phone. He kept interrupting me and talking to me condescendingly. He also said that anytime a service truck so much as leaves their premises, the customer gets charged for the service call. I asked him why I should pay for a service call when I received no service, and he claimed that nobody had written down the reason for the service guy to come over. Which is ridiculous. (Why would anyone have come over without knowing what we needed them to do? Anyway, the service guy TOLD us why he was there as soon as he stepped out of his truck.) Then, for some reason, he asked me to describe what the service guy looked like. I hung up on him at that point and told my husband to call him. After my husband threatened to complain to the BBB or perhaps even file a complaint for theft, the owner agreed to refund the service charge. He did tell my husband that he was going to take the money out of the service guy's check - which is illegal. If he did, I hope the employee reports him to the cops and the National Labor Relations Board. The owner of Cincinnati Pool and Patio is a dishonest creep. Stay away from this business.

Stay away! This company will try to make you pay a 50% deposit before giving you quote. Then they…read morewill charge your credit card without your knowledge for more than the quoted amount...

Bathroom inventory wasn't bad but service is barely above a pulse. Might as well have a McDonald's…read morekiosk out there were you order things for yourself. Employee acted like they wanted to be anywhere else and didn't bring up topics like hardware, lighting, flooring, etc. Maybe a class in sales or customer service would be a good move by management.

We purchased our hot tub exactly 2 years ago from February 2026. It was leaking so we made a…read moreservice call. Our hot tub is under warranty and per head of service operations... Our chemicals & water are is great shape. Our leak is a known hot tub issue. What upsets me is fact that this leak was not any fault of ours on AND trip charge is $149 up to 20 miles and $3.0 every mile after! ( sorry but we purchased from you; if traveling is an issue then I'd say DO NOT SELL out of you area! Our trip charge was $242 + service charge 1 hour $120 and part $35... total $424.79.. that is not a price you'd think of receiving when it's under warranty! After making a few calls and explaining this, no one seems to care! With that said I wouldn't buy from them nor recommend! I bought this for health reasons; I'm in total shock And very upset! ( how can a garage door company just down street from them only charge $178 for a trip charge and not price gauge you for not having their product!!? or being out of their range for service?!)

Good prices and some interesting stock. I've also bought tile, faucets, light fixtures and a rug…read morethere.

This place has pretty much anything you would need for home décor. We ended up getting a vintage…read moretruck to use as a coffee table. It seems legitimately old and worn, if its a reproduction someone has some serious skills. I read that a lot of items come from Asia (I saw a lot from India) and apparently they have buyers that just go out and look for this type of eclectic furniture in bulk and one offs. Rugs are some of the best deals I have seen (good quality and good price). If you need a piece to really stand out (and no one else has) this is the place to go! They also have free popcorn and fruit drink in the front for customers!