We bought a pool table and new couch a couple of weeks ago. We are still waiting on the couch, but…read morethe pool table was set up yesterday. The guy that set up the pool table was so nice and helpful with finding the best spot for it to go. It looks great! I definitely recommend.

Just a horrible experience. Year later - the lazy man package is a complete joke. You can buy…read morethat nonsense from Big Lots and getter a better product. The service at Watsons - a bigger joke. Admitted the bullshit yet did nothing to make it better. The install was horrible - goof balls showed up in the dark - no warning. The bottom is like a mountain range. The filter isn't much better. Avoid Watsons.

Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

We purchased a swim spa and a hot tub from Tim's Pools last year. Tim was fantastic to work with:…read morehonest, professional, knowledgable, warm and so helpful. Highly recommend you at least check out Tim's if you're in the market for a swim spa or hot tub. Tim is the best.

Dave listened to what our ideas were and helped design just what we were looking for . His…read moreknowledge was invaluable and their construction technique for a vinyl liner pool is amazing . We would highly recommend Sunspot pool !

We purchased a home with the intention of putting in an inground pool. Due to the slope of our…read morebackyard and easements to contend with, it wasn't going to be an easy task. I contacted and met with quite a few pool companies. When Dave at SunSpot came out to assess our backyard, we felt confident that he and his crew could handle the task. He also built a beautiful retaining wall, required due to the grade of the yard, which ran along one side of the pool. Our saltwater pool turned out beautiful and we highly recommend SunSpot Pool for a pool installation. Their staff was also very helpful in walking me through how to use the equipment, proper maintenance, etc. We unfortunately were relocated this past year and miss our backyard oasis that SunSpot created.

The manager was so pleasant when I came in to ask some questions and check my pools water. He took…read morethe time to just talk with me when it could have been awkward silence. Him and the young lady that works with him seem to have a great repor with their customers that I saw for the short time I was in their store. I will be returning and highly recommend them to my family and friends. Armbruster Plumbing

This location seems like a truck just dumped everything in the floor and the girls directions to…read morecure everything is "add 4 cases of liquid chlorine"... I'm not bleeching my liner.

Couldn't be happier with our Hot Springs hot tub! Their staff was extremely helpful allowing us to…read moretry out all of the hot tubs before our purchase. And I'm glad we did....We ended up buying a different one than I thought I wanted. They have also been very helpful with my follow-up questions in learning to maintain our tub. We have totally enjoyed sitting in our Sovereign, watching the 8" of snow falling. We've both had less aches and pains with regular use and our grand kids had a blast swimming in the "hot pool" at night. Great experience all the way around!

We just got our Hot Springs jet setter XL delivered today and had an amazing and awesome experience…read moreworking with Kathy Koebel at Hot Springs of Dayton Ohio. From start to finish, she made sure that we purchased the right hot tub for us... Invited us in to try out the ones they had in the showroom and talked us through all of the things that we were looking for and kept us updated on the progress of our order Since I was very stuck on one color. Would recommend them to anyone, especially as long as Kathy is there.

This family owned business has jelled my family over a decade of opening and closing our above…read moreground pool. This father and two son team are friendly and willing to provide wisdom and advice when opening a pool. They have been so extremely helpful over the years, and I would highly recommend them! They used to be located in the plaza in Maineville right behind Wendy's off Route 48. They just recently opened a new location off of 22 and three towards Little Miami high school. They are located right there next to the gas station and convenience store. What I love best about this store is that you can bring in a sample of water, and they will test it to see what chemicals your pool needs. Every year when I have questions, they are willing to work with me and provide the best solution. I love supporting local businesses when I can--and this place is a great one to add to your list!

Went by and they were closed a few months back. New guy opened and he's clueless. It's like he…read morebought the business but never seen a pool.

Great experience from start to finish. Was greeted at the door, all my questions answered and had a…read moredelivery date within a few days of making a final selection. Thanks Agean

Bathroom inventory wasn't bad but service is barely above a pulse. Might as well have a McDonald's…read morekiosk out there were you order things for yourself. Employee acted like they wanted to be anywhere else and didn't bring up topics like hardware, lighting, flooring, etc. Maybe a class in sales or customer service would be a good move by management.

It can be hit or miss. You either get someone really helpful and friendly or someone surly, who…read morebarely wants to help you. Often, their printer isn't working, so you don't always get printouts of water analysis. However, with saying above, there is no reason for customers to yell, belittle, or just be plain rude to the employees. I have seen this almost every other visit. Yes, I would like to be treated warmly, but I will still try to be polite no matter how I am treated.

Each time I go to Leslie's West Chester location the employees are helpful, easy to work with and…read moreknowledgeable.

We like to go to Leslie's for the majority of our pool supplies. The main guy is very knowledgeable…read moreand helpful with all the questions we have had since owning our above ground pool. If our water tests come back normal they are honest with letting you know everything looks good and nothing is needed at the time.

Super friendly!! Great service!! Be sure to pop in for all your pool supply needs and wants ;-)read more

!!!!!!0 stars !!!!!! AVOID THIS PLACE AT ALL COSTS! This…read morebusiness is full of lies! They will sell you an item that isn't in stock just to say it will be here in 6-8 weeks. But here's the kicker when your order doesn't arrive and it's been 12 weeks they will tell you it's the manufactur's issue and not there's. They also will keep telling you we have a truck coming on Friday and it seems to be every Friday but seems to never come. What a joke. Then they will try to offer you an old ass floor model at full price. lmfao. I can't stress enough how much of a headache this establishment is. Also to note 90% of there customer service is done by text messaging. This place is a scam !!!!! John Matarese needs to Investigate this place. Straight up liars!

I bought a couch this weekend from Roland at the West Chester location. When I originally started…read morethis process I was interested in a couch they did not have in stock and were able to provide me with some comparable alternatives. Upon arrival the process was smooth and easy, I got to inspect the couch we loaded up my truck and were good to go. Roland and the other employees helping were friendly and helpful.