We had been using another pool company but every visit got more and more expensive - more chemicals…read more- more service. Someone suggested we try Tsunami Jims and it made ALL the difference. Jim came out and taught us what the equipment does and how to work it, how to take care of everything and what it does. We bring out water and they test it and make suggestions never pushing extra things "just in case". Recently our pool went green in the heat and nothing we did helped. We took pictures and samples to Jims and got a complete care process. We followed his instructions and 2 days later we were in the pool - crystal clear. Jim even called to follow up and make sure we were all set. Kathy is a sweetheart and always takes the time to hear me out or talk to my toddler. The staff takes the heavier items out to the car for me when my hands are full. We started using them to open and close our pool and offered vacation service. This is an independent store, family run. The staff is small and busy. Sometimes I have to wait a few minutes while they finish a call but I've found emailing is a good way to schedule service/help esp in the spring when they are slammed and its not an emergency. This is our shop now. Thank you Jim & Co!!

The owners are incredibly difficult to do business with…read more I contracted them for pool closing 2 years in a row. Each year, it is incredibility difficult to get a price up front. They always seem to run into issues and have to increase the price after they do the work. In addition, the the prices have increased 100% year over year; which I feel is unrealistic and this always occurs after the work. It is like they magically run into problems and have to increase the price. And, finally, it is super hard to get a consistent schedule with them. They always have a week window. For pool closing, there is preparation work on the home owner's side. Ideally, you would do this the night before; so debris has less time to enter the pool before it is officially closed.

Mike came and repaired our hot tub and did a great job. we were having an issue with the gfi…read moregetting tripped. Mike was able to isolate and fix the problem. Very professional and personable. I'd highly recommend him if you are in need of a repair.

Mike gave me advice, over the phone, that prevented an in person service visit! Saved me money and…read moretime! Polite, professional and quick to address my inquiry! I would highly recommend Advanced Spa Repair. Ron in West Alexandria, Ohio.

First time pool owner and the whole family is enjoying the pool. I will say do some research first…read moreabout what you think your family is looking for in a pool, everyone has opinions but physically go to a pool if you know someone that has one. The staff is great, always answered my questions, and the job was pretty much done on time. Project was completed towards the end of summer so for now we've only had it for about 3 weeks, but well worth the money and time.

Aquatech has been great to work with! They listened to my ideas but yet provided their expertise on…read morethe design and installation. They do quality work and I felt they were trustworthy and honest in their business dealings. I would recommend them!

Dave listened to what our ideas were and helped design just what we were looking for . His…read moreknowledge was invaluable and their construction technique for a vinyl liner pool is amazing . We would highly recommend Sunspot pool !

We purchased a home with the intention of putting in an inground pool. Due to the slope of our…read morebackyard and easements to contend with, it wasn't going to be an easy task. I contacted and met with quite a few pool companies. When Dave at SunSpot came out to assess our backyard, we felt confident that he and his crew could handle the task. He also built a beautiful retaining wall, required due to the grade of the yard, which ran along one side of the pool. Our saltwater pool turned out beautiful and we highly recommend SunSpot Pool for a pool installation. Their staff was also very helpful in walking me through how to use the equipment, proper maintenance, etc. We unfortunately were relocated this past year and miss our backyard oasis that SunSpot created.

We bought our shower base from you about ten years ago. Love it . Looking for shower doors to…read morecompliment the shower floor.

Bathroom inventory wasn't bad but service is barely above a pulse. Might as well have a McDonald's…read morekiosk out there were you order things for yourself. Employee acted like they wanted to be anywhere else and didn't bring up topics like hardware, lighting, flooring, etc. Maybe a class in sales or customer service would be a good move by management.

Wow. Premier did an absolutely amazing job with building out our fiberglass underground pool and…read morepatio. Ryan and team are awesome. We highly highly recommend going with them if you're thinking about a new pool. Beautiful work. We spring for heater and aquatech which were super smart adds. Excited to open our pool way before Memorial Day!

We bought a pool table and new couch a couple of weeks ago. We are still waiting on the couch, but…read morethe pool table was set up yesterday. The guy that set up the pool table was so nice and helpful with finding the best spot for it to go. It looks great! I definitely recommend.

We purchased a custom outdoor furniture set from Watsons in February. We were told we'd receive…read moreupdates during the waiting period and never did unless we called them. The furniture was delivered badly damaged, which the delivery team noted and they said they'd start a remediation process. We didn't hear anything and called, only to learn that no one had started anything to fix our issue. Throughout the process Watsons has said they'd call us within a timeframe and they never do. You have to practically beg for information. They will not do even the bare minimum required to pass as successful customer service. We still have no resolution, no eta on a replacement, and they just keep putting us off and telling us to call again later. Truly awful experience for what we spent. I will not do business at Watsons in the future and I highly recommend avoiding them if you're considering them.