Platinum Fireplaces has had a $4,000 deposit from us since August, 2016. We gave them this deposit…read morein good faith to have a double sided wood burning stove that was to be installed last November. I realize that the owner has had health issues and truly wish him and his family the best, however none of our calls have been returned and many visits to the store in Mays Landing have only seen a "by appointment only" sign. We attempted to give a small "mom and pop" store our business and this is how it turned out. Please, please make good on this by either returning our deposit, or installing a wood burning stove. Unfortunately, our next step will have to be a legal one. I truly feel sorry for Joe's family - what an awful legacy to leave them by bilking many customers (who have contacted me after I rated the business on their Facebook page) out of their deposit monies! Shame

Amazing service very friendly and clean staff. Platinum Fireplaces saved me just under 5,000.00…read morewhen other fireplace companies told me my living room gas unit was shot and not repairable. I call Platinum Fireplaces and the service tech came out that day. Platinum Fireplaces service tech inspected the unit and told me my remote control receiver box was bad. 250.00 later my fireplace works like it's brand new. By far the best most honest service company I ever call on. If possible I would rate them with 100 stars. Highly recommend Platinum Fireplaces to anyone.

Cowan's South Jersey Masonry did a fantastic job doing a front brick step restoration for me. Bob…read moreCowan was very professional and courteous. His workmanship was exemplary and he completed the job when he said he would. I highly recommend you giving him a chance to work with you. He'll be my first and only call for future refurbishment masonry work!

It was a great experience and was one of the best cleaning jobs I've had done. I would recommend…read moreCowan to anyone

UPDATE of my initial review:…read more I spoke with the owner's wife today to discuss the matter. She gladly agreed to refund my money. I have no doubt that Davis Brothers does a good job with traditional chimney, masonry, and fireplace matters. This was simply one of those issues that could not be remedied with conventional solutions and they will be giving me a prompt refund. Davis Brothers is a reputable family- owned and run company who comes highly recommended. I only opted for a refund vs. an additional attempt at remedying the problem because I have already wrapped up the drafty fireplace from the inside as I've done these last 15 years. --------------------------------- Chris, the owner of the company, came to our home to address air coming from the outside into our house through our gas fireplace. The fix was to attach an angled pipe to the existing exhaust pipe (which was pitched straight out) so that air would not have the direct pathway to enter our house. It was not a windy day, so Chris was not able to check out whether his "fix" worked. Well, today, it is very windy in our area and air is now coming in worse than ever. I should've realized that air, like water, WILL find its own path, regardless of the exhaust pipe angle/orientation. This quick fix cost me $265.00 for about 20 minutes worth of work plus the small section of piping and bit of insulation I requested. I would like a reimbursement or, better yet, the problem remedied correctly. If it is a refund, I would just request a reimbursement check in the amount of $265.00 and a confirmation of same. I am not one to shell out that kind of money with no results... Chris mentioned this could be an insulation issue (which would cost thousands of dollars to remedy), but this type of heavy air flow is not the result of a lack of suitable insulation, but rather something NOT BEING IN PLACE which would normally stop outside air from coming in. I believe a minor retrofit of the missing piece is the actual fix, not angling the exhaust piping nor having to do a major insulation job; that much volume of air has nothing to do with insulation. I think it's fair to say insulation combats cold, not large amounts of air entering freely through the fireplace... These guys are the experts, so I expect they'll want to come back for a follow-up repair -- or give me a full refund of $265.00. They are a bunch of nice people and this review is in lieu of confronting them directly, as that has never been my style. I will attempt to fax this review to them in case they don't access Yelp for their reviews. Chris, please give this more thought and then return with a more suitable repair which addresses the problem. Right now, I feel as though I am living in Alaska and have launched my hard-earned $265.00 right down the drain. Thank you! Let's talk. You have my phone number...

Was very pleased with the work performed by the tech's and the team was professional in all…read moreinteractions. They educated me and did an excellent job on re-capping, repairing the smoke chamber, and a general cleaning of my chimney. Highly recommend

Chimney flue would not close. Came to house and charged $100 to fix the lever to close it. Said…read morechimney was not cleaned correctly by previous company and would call to confirm on Monday if they could come back. Never heard anything. Tried to use fireplace on Sunday and flue would not open. Called back and was told that if they came out they would have to charge me again if they were able to open it. They were suppose to come on Friday late morning to early afternoon to fix flue AGAIN and clean chimney. Never showed Never called. UNRELIABLE! Don't waste your time or money.

Second time I've used this company. Took awhile to get a return call, but eventually got hold of…read moresomeone. I found them to be very knowledgeable, fair price, fast, efficient, thorough cleanings. Made recommendations on additional work that should be considered and that's where the wheels came off. Both times after they recommended follow- up work and after trying numerous times over two weeks, leaving messages, they never returned any calls. This is really the only knock I have. Their work is very good, but calling and getting no response has me now looking for a replacement.

After having roof work done by a roof contractor I discovered a leak in my ceiling by the chimney…read morechase where it penetrates up and out the roof. Calling back the original roof contractor and informing them of the leak they said I needed to replace the siding of the house in the area of the chimney chase at the tune of $4000!! I then began calling other various contractors for this repair and was told all kinds of BS, from having to rebuild the chimney chase, having to wait as they were too busy, too cold (it was December) and told to wait until spring, etc. It was a bad leak and causing damage to my home not to mention the stress caused on me being at the mercy of contractors. So... I kept on searching contractors and came across Up On The Roof Chimney Sweep during I'm sure their busiest time of the year like everyone else's. However Up On The Roof Chimney Sweep promptly returned my call, took my information, promptly came to measure the chimney chase and came back with a reasonable price and did not take advantage of my situation! I scheduled the job with Up On The Roof Chimney Sweep and could not be happier with the quick prompt service and results that were received! It has been a full 2 months with some heavy gusty rains and no leak so this job was given the test of time! There is barely any worse feeling than being at the mercy of contractors when you have a situation that needs to be correctly fixed in a timely matter and not at a contractor's convenience. Up On The Roof Chimney Sweep not only fixed my chimney leak but relieved the awful stress on me from the start with their integrity, price, answering all my questions, and all the way to the finish product which looks great too! I highly recommend Up On The Roof Chimney Sweep and will definitely use again!!

Rude and impatient. If you want to run someone off the road, don't do it in the company van!…read moreI would never use their services- unprofessional.