I've been bringing my son to this office for 10 years, We have seen all of the Doctors and most of…read morethe nurse practitioners! We love everyone there! They are always friendly and professional! We love the new office, always clean!

Both of my kids went to this group for years. Usually I went to a great nurse practitioner but my…read moreson had severe bleeding so I asked for a doctor because I was scared to death. Long story short after several months of no resolution we asked to go to a GI doctor. Willimitus sent the request but did not send it as a priority so we had 3 months wait to get in. I asked him to resend it as a priority due to the severity of his symptoms but he would not do it. When I called the GI myself trying to get a earlier date they said the pediatrician had to do it. The pediatrician is the only one that can do this and as we learned this would only take a few minutes of his time to complete. After we waited for several weeks because he would not make the phone call to get him in sooner we took him to the ER. The ER nurse calling us with the results got us in at Childrens GI within a week because his results were so bad he needed immediate attention. After this happened we got a new pediatrician and they only asked where to send his file and they never asked why we switched or followed up with us to see what the problem was or how he was doing. Although they did call to ask for the 20 dollars to transfer the records (which I had already paid). My son was living with a severe case of ulcerative colitis and today he no longer has a colon. He went more than several months without being treated although we kept pushing. By the time he was treated he was jaundice, lost 40 pounds, iron deficient going to the restroom at least a dozen times a day. But, Willimitus would never know that because my son was just a number to him. I know now if I would of stayed with the nurse practitioner she would of been on top of it, she would of made sure he was seen by the GI Specialist as a priority. Boy did I make the biggest mistake of my life when I asked for Willimitus.

I have worked with Horizon Health Network for almost 5 years and I can honestly say it is an agency…read morefull of passion and integrity. I get to work along with some of the best Nurses, Therapists and Home Health Aides in the industry! I have recommended them to everyone and have even had some family members receive services from the agency!

I have worked for Horizon Health Network for 4 years and it is an agency that is totally committed…read moreto caring for our patients. I not only hear about that through daily contact with them but from personal experience. My husband received excellent care from his nurse and physical therapist when having therapy after a surgery. I would recommend them to everyone!

Worst service in the medical field Sad sad sad that they…read moreare still open The service is slow and the medical care is less than disappointing it's almost non-existent I think a small child would be a better care expert Will NEVER use them again

I came in with UTI symptoms. I've had sever as l so I know the symptoms. I'm leaving on a flight…read moretomorrow morning and told the NP that. They tested my urine and it showed white blood cells but nothing else. I told her I had some symptoms last night and it's worse today. I know my body and I have an infection. She refused to give me an antibiotic! I said i was even here several months ago for the same thing and I had an infection then, look at my history. She told me to drink more water. I told her I already drink 8 glasses a day! I have an infection. 4 hours later i was peeing blood! I called my family Dr., he couldn't believe they didn't give me an antibiotic. He called it in. I totally wasted $109!

While I can't speak for the whole of the hospital. I will say that if you have an Emergency and can…read morego some where else, do so. Only once have I ever got quick care and response from the unit when I had an allergic reaction to some cold medicine. Once even with my hand crush at a job related accident, I was stuck in the hallway next to the auto door push (which had to be used often) waiting on a transfer to another hospital. The baby unit gets a so - so grade, as the nurses are quick to come to the needs but the over all feel of the birthing center is not inviting nor set up well. (not the nurses fault I know). Its sad to say, but since Stouder memorial closed. Urgent Care in Troy has gone done hill =-(

Do not use this hospital unless it's your very last resort!! This place is an absolute disaster and…read more it is commonly referred to by many people as "Death Valley" for good reason. I have only used it for emergency breathing treatments, and possibly a band aid. However, tonight I went because I was unable to catch my breath and my asthma meds at home were not working. I went into the er not able to talk because my breathing was so labored. I signed in and waited 15 mins to be triaged. When she finally took me, my oxygen was at 89%. She did an ekg as well and told me to have a seat in waiting area again. I continued to sit and struggle for another 45 mins as they called back what appeared to be people who could talk, walk, and breathe with no problems. I realize they have waited but time is of the essence when it comes to breathing. It is a true emergency and easily fixed if treated quickly and accurately. I knew I was only going to get worse as I sat there struggling and decided to leave and go to the huber heights er about 25 mins south. What do you know, as soon as I got there, they hooked me up to a breathing machine and gave me steroids in an iv..(they were also very busy too)..within mins of the first treatment I was well on my way to being able to breathe. However I waited for so long at upper valley er that my oxygen would not go up easily. Huber er explained that the longer you wait, the harder it is to get me back to normal. After 2 strong breathing treatments and some rest, my oxygen went up to 95% . I was released with meds for home and instructions to see my family dr. I cannot say enough about how I felt when I entered huber er compared to entering upper valley. It's sad when you are grasping for air and they just look at you like you're fine, go have a seat! I'm thankful I left Death Valley and put my trust in another er. I will continue to spread the word along with thousands of other people who have experienced less than adequate care at this hospital.