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    Cindy Yu, OD

    4.0 (14 reviews)
    Closed 10:00 am - 6:00 pm

    Services - Cindy Yu, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    3 years ago

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    3 years ago

    This business is fast to respond to your calls, unlike Kaiser Pemenente where they ask you soooo much questions. VERY RECOMMENDED

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    4 years ago

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    10 years ago

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    14 years ago

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    Ask the Community - Cindy Yu, OD

    Review Highlights - Cindy Yu, OD

    Yu was in 2020 and since then, the staff continued to be wonderfully helpful and responsive to our family's needs.

    Mentioned in 12 reviews

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    Golden Vision - Cupertino

    Golden Vision - Cupertino

    4.2(581 reviews)
    1.0 mi
    $$

    I rarely leave reviews, but Dr. Wen at Golden Vision deserves one. She's knowledgeable, dedicated,…read morewarm, kind, and explains things clearly and efficiently--rare qualities today. For the past three years, I've struggled with both nearsightedness and presbyopia, making focusing impossible. I mentioned VIZZ eye drops (seen on Instagram) to Dr. Wen; she ordered them immediately and had me try them. They worked beautifully--clear near vision restored with just once-daily drops. She listened attentively, explained everything thoroughly without rushing, and offered perfect, personalized care. If you want exceptional skill and genuine compassion, I highly recommend Dr. Wen at Golden Vision. Thank you for going above and beyond!

    I visited Golden Vision Optometry in April and had a highly concerning experience. I strongly…read moreadvise people to avoid this clinic, as the entire operation felt unqualified and shady. During my exam, Dr. Pearl Shih, OD alarmed me by suggesting I might have glaucoma and pushed for further testing. This left me incredibly nervous and confused, especially since I get regular eye exams and have absolutely no family history of this serious condition. To make matters worse, Dr. Shih wrote me a new prescription for glasses. When I asked for my physical prescription, the older gentleman assisting me seemed a bit put off that I was taking it to buy glasses elsewhere rather than purchasing them directly from the clinic. I purchased a new pair elsewhere using their prescription, but upon receiving them, I couldn't see clearly far away or up close. The prescription was completely wrong, and I was forced to fall back on my old glasses. Because of these red flags, I canceled my follow-up appointment at Golden Vision and booked an appointment with a medical ophthalmologist instead. My new ophthalmologist requested the exam results from Golden Vision to review the glaucoma claim. However, when I contacted the clinic, that exact same gentleman flat-out refused to provide my medical records to me. Thankfully, the new exam results with my ophthalmologist confirmed that I do not have glaucoma. Between the grossly incorrect prescription, the unnecessary alarm over an incorrect diagnosis, the unprofessional demeanor regarding my glasses purchase, and the refusal to release my medical records to another doctor, my trust in this practice is zero. Save yourself the stress, money, and risk to your eye health--go somewhere else.

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    Golden Vision - Cupertino
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    Cupertino Family Eye Care Optometry - Awesome frame choices!

    Cupertino Family Eye Care Optometry

    3.3(65 reviews)
    0.6 mi
    $$

    One of the arms for my eyeglasses got unscrewed and I was looking for some place close to home…read morescrew it back for me, I had the screw as well. The first place I went to was happy to do it, their optometrist was at lunch so I went to Cupertino Family Eye Care since they were close by. The place is in a strip mall with plenty of parking. I was able to park in the 15 minute parking right in front of the place. I walked in and asked if they can screw the arm back in and I was told that they will only help if I was a patent of theirs!!! It would have taken less than 30 seconds to help and they would have provided great customer service even if I was not currently a customer of theirs. I was in fact looking for a new optometrist and would probably have picked them because of how accommodating they were and they are near my house but that does not matter since I would never use them nor recommend them based on this experience. It's not even that they were busy or short staffed, there were no customers (not surprised) and they were several staff milling around. I went to Vista Eye Care and they did this for me in under a minute and refused payment. That is customer service!!

    Very disappointed with the glasses I got from this place in July 2025. I wanted an Oakley glasses…read moreand ordered a frame in this practice. After paid $300+ vsp insurance, I got my glasses. I paid for anti fog , anti scratch and all other possible options at the time. But the first few weeks when I used the glasses in the sun for sports, it fogged so badly that I can't drive home without keep wiping it. I complained to this store but any heard back any solutions. Now today, I just noticed scratch on the right side glasses. I have other prescription glasses and never have fog or scratch problems because I paid for them. This Oakley glasses is very expensive and disappointing!

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    Cupertino Family Eye Care Optometry - Optical Area

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    Optical Area

    Cindy Yu, OD - optometrists - Updated July 2026

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