Incredibly kind staff, they fixed my nose pads on the spot after they had broken off, and genuinely…read morewanted to help. Thanks so much!

Friendly and professional staff. Accurately measured distances for progressive lenses in one shot…read more Glasses were ready and perfect within 3 weeks. And it was fairly inexpensive!

Came in to fix my daughter's bent glasses and was greeted by Luis who really went above and beyond…read moretrying to fix the frame. After 10 minutes he came out with a near perfect adjustment and did not want to charge us for the service. Thank you!

Kim is absolutely AMAZING!!! Customer service is above expectations. Friendly and if you need a…read morepair of glasses fitted ask for Kim . She is 1 and a million

I don't understand these people. This is just beyond me…read more Over the years, we have bought numerous pairs of glasses for my son and myself here. We have given them business well in excess of $10,000. Now my son needed to get prescription safety glasses - this shop doesn't carry them so you have to order them online. Yesterday, he stopped by to measure his inter-pupil distance (IPD) ... and they refused ?!? Today, I texted them twice to ask for the IPD number they have measured when we last bought glasses from them ... and they simply ignored me. This is unbelievable. I will surely take my business elsewhere next time, and you should too.

Office was clean and not too loud. The doctor looked over my records and actually listened to what…read moreI had to say. Gave me a few suggestions and followed up with more questions which made me feel they were being thorough. Wait time wasn't bad and staff seemed focused.

I rarely leave reviews, but Dr. Wen at Golden Vision deserves one. She's knowledgeable, dedicated,…read morewarm, kind, and explains things clearly and efficiently--rare qualities today. For the past three years, I've struggled with both nearsightedness and presbyopia, making focusing impossible. I mentioned VIZZ eye drops (seen on Instagram) to Dr. Wen; she ordered them immediately and had me try them. They worked beautifully--clear near vision restored with just once-daily drops. She listened attentively, explained everything thoroughly without rushing, and offered perfect, personalized care. If you want exceptional skill and genuine compassion, I highly recommend Dr. Wen at Golden Vision. Thank you for going above and beyond!

I visited Golden Vision Optometry in April and had a highly concerning experience. I strongly…read moreadvise people to avoid this clinic, as the entire operation felt unqualified and shady. During my exam, Dr. Pearl Shih, OD alarmed me by suggesting I might have glaucoma and pushed for further testing. This left me incredibly nervous and confused, especially since I get regular eye exams and have absolutely no family history of this serious condition. To make matters worse, Dr. Shih wrote me a new prescription for glasses. When I asked for my physical prescription, the older gentleman assisting me seemed a bit put off that I was taking it to buy glasses elsewhere rather than purchasing them directly from the clinic. I purchased a new pair elsewhere using their prescription, but upon receiving them, I couldn't see clearly far away or up close. The prescription was completely wrong, and I was forced to fall back on my old glasses. Because of these red flags, I canceled my follow-up appointment at Golden Vision and booked an appointment with a medical ophthalmologist instead. My new ophthalmologist requested the exam results from Golden Vision to review the glaucoma claim. However, when I contacted the clinic, that exact same gentleman flat-out refused to provide my medical records to me. Thankfully, the new exam results with my ophthalmologist confirmed that I do not have glaucoma. Between the grossly incorrect prescription, the unnecessary alarm over an incorrect diagnosis, the unprofessional demeanor regarding my glasses purchase, and the refusal to release my medical records to another doctor, my trust in this practice is zero. Save yourself the stress, money, and risk to your eye health--go somewhere else.

Very competent and helpful staff. Good selection of frames…read more Dr. Ko Sakura was very professional and very thorough in his exam.

Dr Kosakura is very thorough, patient, & knowledgeable. I've always had issues with dry, itchy…read moreeyes, & needed comfortable hard lenses with perfect vision. He's found them all for me!

I've been coming to this vision center for about 35 years (first with Dr. Choy, and now Dr. Joo)…read more Dr. Joo is an exceptional optometrist. She is incredibly thorough, kind, intelligent, and patient. She answered all my questions carefully and clearly, and spent time to get my prescription as accurate as possible. I was very impressed with the care I received from Dr. Joo.

Bumping my review up to 5 stars! I think the long wait time thing was more like a one off…read moreexperience and I went for a few more check ups which very quick. Eye exams are thorough and the doctors are caring. The front desk team follows up very prompty and is super on top of things.

Looks like everyone at this place is confused. Stay away from this Optometry…read more They order the wrong frame and lenses for both my frames. I would not recommend this place to anyone.

Got my new pair of glasses. Some Ziess brand w/Nike frame, with anti glare and automatic shade in…read morethe sun and anti scratch and progressive lens and I also buy my Sunglasses there too with prescription. Been coming here for a while. Dr. Wun and her staff Natalia were excellent. I was very impressed with Natalia and her product knowledge. She was professional in her assistance and very knowledgeable how your insurance works and what lens are free and which ones are not and which frame is covered and which one is not. Very satisfied to see a Latina working with the Asian community in Cupertino. Me and my daughter & wife are satisfied customers and would recommend to anybody in need of glasses or contacts. Including those in need of progressive type of lenses.

NEVER GO. 1. it's very unprofessional, when I pick my…read moreglasses, they just hand me off the glasses, without a box or something until I remind. 2. the nose pads are broken after 4-5 months, I went to the store for a replacement, they told me I will pay extra fee next time for that???? as far as I know, it's free to replace in other stores even if you didn't purchase any from it. 3. I feel not respected...

Both the doctor and front desk women have rude attitude, and their comments often times offensive…read more They are so impatient even if you are paying big for bare minimum time of their service. I'm surprised people still going there, they have poor service and things they sell have poor qualities. Go there only if you have too much $$$ to spend and you are prepared to spend money to buy anger!

One of the arms for my eyeglasses got unscrewed and I was looking for some place close to home…read morescrew it back for me, I had the screw as well. The first place I went to was happy to do it, their optometrist was at lunch so I went to Cupertino Family Eye Care since they were close by. The place is in a strip mall with plenty of parking. I was able to park in the 15 minute parking right in front of the place. I walked in and asked if they can screw the arm back in and I was told that they will only help if I was a patent of theirs!!! It would have taken less than 30 seconds to help and they would have provided great customer service even if I was not currently a customer of theirs. I was in fact looking for a new optometrist and would probably have picked them because of how accommodating they were and they are near my house but that does not matter since I would never use them nor recommend them based on this experience. It's not even that they were busy or short staffed, there were no customers (not surprised) and they were several staff milling around. I went to Vista Eye Care and they did this for me in under a minute and refused payment. That is customer service!!

Very disappointed with the glasses I got from this place in July 2025. I wanted an Oakley glasses…read moreand ordered a frame in this practice. After paid $300+ vsp insurance, I got my glasses. I paid for anti fog , anti scratch and all other possible options at the time. But the first few weeks when I used the glasses in the sun for sports, it fogged so badly that I can't drive home without keep wiping it. I complained to this store but any heard back any solutions. Now today, I just noticed scratch on the right side glasses. I have other prescription glasses and never have fog or scratch problems because I paid for them. This Oakley glasses is very expensive and disappointing!