I just had my second surgery with Dr Bindi and it was great! I had my husband record the entire…read morething and was able to show my kids all the steps. . My follow up appointments have been with Dr. Vuong and she's awesome! Super nice and welcoming. Great at explaining I things and ensuring that I'm educated on what I should expect. Highly recommend them!

I had an amazing experience with Dr. Koushik. With EVO ICL Toric lens, my myopia and astigmatism…read morehas been corrected and I don't need to wear glasses anymore after 25 years of wearing them. After surgery I am able to see 20/20 vision with no side effects. He was so thoughtful, patient, kind throughout the process. It helped that he got EVO ICL himself a couple years ago so he's really empathetic to patients. I am recommending him to all my nearsighted friends and family.

Dr. Chi was amazing! She provided me with a comprehensive exam. I left with no concerns about my…read morevision. She is extremely friendly too!

When I arrived at the store/office today, I was exhausted and said I needed to sit down. Erica N,…read moreone of the opticians, immediately offered me a seat at a small desk and pulled several pairs of frames for me based on a minimum amount of information. She kept pulling frames for me until I found a pair I really liked. I thought her customer service skills were excellent and she was very helpful regarding insurance, pricing, etc., even printing out for me a copy of the insurance plan I have. Superior service. I highly recommend this place.

Dr JeeHee was recommended on the internet and her front desk staff I already knew from a place I…read morefrequent To have sushi I'm returning soon to follow up on pre cataract surgery issues we are going to resolve then move on to surgery! I recommend. Will detail the follow up I trust her, she is through and informed!

called for an appointment to get a thorough eye exam, including dilation. Despite my wife being a…read more client, they see me said they were only patients with pre-existing medical conditions? They told me to go see any optometrist. I am in my 60s and concerned about my eye health. I was wanting to see an ophthalmologist not an optometrist. I understand if the doctor schedule is full and I gladly would've waited. The receptionist was polite but basically just shut me down over the phone.

Great experience! I had a screw lost from my glass. And the Sales Manager Randy fixed it very…read morequickly for free!

Lost a part of my glasses and they replaced it for free!! Shoutout Randy Wen!!!! Also they were…read morecrooked and he fixed that too

I have been trying to get my daughter seen here since January. Our March appointment was cancelled…read moreand pushed to June, and now the June appointment has been cancelled as well. After waiting six months for care, there was not a single apology or explanation from the doctor. It is incredibly unprofessional. If you value a provider who respects their patients and takes accountability, look elsewhere.

Waste of time. Called to schedule an appt for my daughter, and told them I needed to confirm that…read morethey take my insurance. To which they had me text them a picture of the card. No one followed up. Next day I texted back trying to see if anyone looked into it and no response. So I called, was placed on hold for THIRTY minutes only for someone to say "yes we do, you'll only have to pay the copay" so next day I drive all the way to my daughters appt. And am told that that is not the case and I would have to be paying over 200$ to have her seen and also pay for each individual test on the spot. Basically wasted our time on the text , over the phone and even having me drive out there. Turns out no one had even looked into my insurance until this morning (appt day) and decided not to call and let me know .

Dr Nyssen does a thorough eye exam and I didn't feel rushed or like I was being sped through. I…read moreappreciate the time he took and then explained what was needed (my first prescription glasses !). His staff were helpful in selecting glasses and made insurance coverage very clear. I plan to bring my kids here, just need to make appointments!

Dr. Nyssen is a very thorough optician. I've been going to him for over 20 years now. He helped me…read moreget Lasik. Also his method of determining what is the best prescription for your eyes is very thorough. His staff is competent and friendly. Overall a great experience!

Dr. Helen is great. We've been going to her for 6 years now with our children. We always get…read moregreat results and the kids have fun too.

i'll have to give them a 2 star. this is for the fact they overcharge a lot. glasses and contacts…read moreare double or more than the cost of outside places, i get they have to make money somehow but that is insane and the fact that they charge separately for lenses like scratch, blue light, etc is crazy. i went to costco and everything is included first of all the pricing is so much more reasonable. keep in mind costco price is without insurance and at this optometry it is with insurance which is even crazier. they also push extra screenings on you so you have to pay them and they don't tell you that it is optional or not needed. additionally, exam here is not the best, they get your prescription wrong multiple times!! and you have to wait a very long time to get seen by doctor but you are in the chair for less than 10. not professional, would not come back

Unfortunately another update. Spectrum changed billing yet again and dropped the online…read morestatements, back to untrained staff answering the phones.

This office offers absolutely no grace or compassion toward patients. Before my appointment, they…read morepre-charged my credit card twice for my copay--charging $40 instead of the correct $20. I planned to address the overcharge at my appointment. Unfortunately, I missed the appointment due to an unavoidable work issue. I called the office within one hour to explain what happened, only to find they had already charged my card an additional $75 missed-appointment fee--despite my prompt call and explanation. In total, I was charged $115 for a visit that never occurred. This was the first appointment I have ever missed since beginning treatment with Dr. Mastman. Despite that, the staff showed zero empathy or willingness to work with me, even after acknowledging the initial overcharge. For patients who work hard, live paycheck to paycheck, and try to do the right thing, this kind of rigid and punitive billing practice feels exploitative. Doctors' offices should not operate in a way that financially penalizes patients without consideration or fairness--especially when mistakes are made on their end. This experience was deeply disappointing and left me feeling disrespected as a patient.

I consulted this opthalmologist for cataract evaluation. After completing all required diagnostic…read moretests, she informed me that I had astigmatism and would need a Toric intraocular lens. Four months later after returning from an extended trip abroad I saw her again. At this visit, she stated that now I had WMD (Wet Mascular Degeneration) and required afilbercept injections. When I asked why this condition had not been identified during my initial evaluation, she responded that "it happens sometimes" I received 3 injections with no improvement. I monitor my vision daily using an Amsler grid, and I have never observed distortion or changes. When I asked about proceeding with cataract surgery she told me I need additional injections space 6, 8, 10, 12 weeks apart and that my cataract was only mild -- contradicting her earlier assessment. I sought a second opinion from another opthalmologist (Retinal Diagnostic Center) who confirmed that I do not have WMD and do not require injections For 3 injections, more than $5000 was billed to my insurance and I paid nearly $600 in copays Based on my experience, I do not find this physician trustwortthy. She did not provide clear explanations or review my imaging with me and her assessments were inconsistent

Dr. Lally diagnosed two problems with my eyelids, which a PA and two doctors had missed. Her staff…read morewere pleasant, knowledgeable, and genuinely helpful, which made me feel cared for and confident in their support. When I called Dr. Lally's office, her staff alleviated my concern by informing me of the timing for possible next steps. The entire team was great, and I highly recommend Dr. Lally.

Dr. Engelman is our doctor for many years. My husband and eye had several very successful surgeries…read morefor glaucoma and cataract surgeries. We would be blind if Dr. Engelman didn't take care of our vision. Thank You Dr Engelman very, very much. Everyone in Monterey Ave office is very helpful. Love You all...

How appalling i showed up almost an hour early for my appointment to be forgotten about in the…read morelobby! When i address the circumstances the receptionist casually tells me "oh i thought you left" what an unprofessional response instead of saying im sorry she thought she was being nice to say oh i will put you up to the front!! Imagine after sitting in the lobby i would have to wait longer because she did not do her job correctly! No thank you i am much better than that! I will ask my doctor to send me to a more professional office! Plus i had to sit there and witnees another patient went to pick up her only to be turned away because they couldn't find her prescription! And for the safety of all patients you should know who arrived and who leaves your office! Im an Engineering manage and left my job early to attend this important appointment for my health only to be forgot about! I had to drive home over hwy 17 very upset because of this! This is not acceptable! Disappointed severely, Lorenzo Ruiz Ramirez