I've been to Cindy's Formal Wear several times and have always been so impressed by the level of customer service Cindy provides. She is incredibly warm, kind, and patient, and you can tell she genuinely cares about making every person who walks through her doors feel comfortable and taken care of. I've seen her work with clients firsthand, and she gives each person so much individual attention without ever making them feel rushed or pressured. She really takes the time to listen, help, and make the entire experience feel personal. Cindy is one of those business owners who truly takes pride in what she does, and it shows in the way she treats people. If you're looking for formal wear and want someone who will be patient, attentive, and genuinely invested in helping you, I absolutely recommend stopping by. read more

RUDE SERVICE,younger lady was unwilling to help when asked about procedures on how to try on dresses on answered with an attitude and stated "did you not read the instructions in the front" when the little stand was not that visible , when the older lady finally helped us after waiting around for over 20 min even thought there was no clientele she stated we were " too quiet" therefore she didn't know whether to help us or not. Would not recommend coming to this place. read more

Amazing! I love their selections! They're also able to get so many different colors and styles if they're not in store! It's been getting busier because of prom, but you just wait your turn and you're able to get helped! Can't wait to see the dresses! read more

I sort of don't wanna tell people about this place because it's so amazing. When you first walk in, you are overwhelmed at the dresses that seemingly represent no order whatsoever. But when assisted by Cindy, she can pull out the perfect dresses for you which again fit so perfectly that it's amazing. I've already been to Cindy store once and decided to try it again because I had such a good experience the first time. The second time the star was much more crowded. Which means people are catching on to Cindy's amazing shop. It was a very friendly atmosphere. All the customers were talking to each other and having fun while Cindy and her associates helped us out. This time I was looking for something a little less grand than the first dress, but still formal. I found the perfect dress and the price was amazing! Please please please go to the store if you have any formal needs. read more

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This place is AMAZING! My dress for a gala event came the day of and they sent me the wrong size! I had to find somewhere with a large selection and an affordable price point, and I found Cindy's in my research and it was AMAZING. Don't let the negative reviews on here fool you, those people do not know what they were talking about and they clearly went in without an appointment. I would recommend making an appointment with Cindy beforehand, as the rest of her staff is very nice, but she is magical! She literally knew what would work best on my body and found it for me in my size and it was perfect! Also, the price point was incredible! I paid like $150 for my dress and all of the dresses I tried on were in that range of $140-$200, which is a stealllll for high quality, formal wear! Cindy is so knowledge and kind and literally made me feel so amazing in my dress after the most stressful morning of my life. Thank you Cindy! If you're looking for high quality, and affordable formal wear in a variety of sizes, and great customer service, look no further! read more

Cindy and everyone at this shop were so sweet, amazing and helpful. They made my daughters experience the absolute best! She absolutely fell in love with a dress for her quince, Cindy ordered it making sure to take down every detail. When her dress arrived my daughters face lit up and Cindy made it such a special moment. This experience was seamless and the least stressful part of planning a quince the whole package was an amazing price read more

Very Unprofessional, they force you into buying a dress even if you're unsure about it. If you think about going to another store they'll be rude about it and say rude comments . read more

Came in here to get tux's for my best friends wedding. We had poked around a few different places and got a variety of different prices, however when we landed here (thanks to Yelp) we felt comfortable. Had a good amount of options to choose from but we went with something very simple since that was the look we had in mind. Pick up went smooth they even helped with some minor adjustments on my buddy's sleeves, super last minute as they were closing the shop. Thanks for all of the help! read more

Cindy's was our first and last stop to find my daughter a prom dress! We did not make an appointment, so signed in, and started looking. Our sales associate was very helpful and friendly. There is a limit to the number of dresses you can try on without an appointment which seemed reasonable. My daughter found the perfect dress for a reasonable price (it's beautiful!) and as a bonus I tried on and bought a dress for a formal event I have coming up. They particularly have a wide range of long formal dresses (for prom - mostly - through more adult/mother of the bride styles) and quincenera styles. All gorgeous. They also have some men's wear styles and accessories. We will definitely be back! read more

This is truly the best place to shop for a prom dress (or any formal gown) in Los Angeles County. Here is why: 1. The dresses in this store are high quality, well-constructed, made with fine fabrics, better quality zippers, etc - much better quality than what you'll find in a Windsor Fashions or Lulus. 2. For the quality, the dresses are very affordable (ie: all of the floor length dresses we considered were between $150-$200). 3. The selection is fantastic -- many sizes, long and short dresses, a huge selection of colors, and a variety of styles that flatter many different body types. 4. The store is well-run! Cindy has an excellent system for customers to view the dresses, choose dresses, and try them on. All the dresses are protected under plastic, and customers don't touch the dresses until it is brought to them in the dressing room. This is similar to how bridal studios work. It keeps all of the dresses clean and free of snags. It also prioritizes customers who are serious about buying a dress. 5. The dresses are on-trend. Sometimes, higher-end dress shops skew older/ more matronly. This is not the case at Cindy's. My 16 year old daughter was thrilled to see that Cindy carries all the most popular styles. 6. Cindy and her team are professionals -- they know their inventory, and they made this experience feel special. Thank you Cindy! We will be back! read more

Worst customer service ever, she will literally talk to you in any kind of way, and will literally force you to buy a dress. Never coming here ever again! read more

I just dropped in here with my daughter for a prom dress. I want to add that my daughter and I both do not enjoy shopping and neither of us are very girly. Cindy was so kind, welcoming and helpful. She juggled us, an appointment and other walk in sales with patience, class and grace. And my daughter got a beautiful dress that she loved. Cindy made her feel very comfortable during the fitting process. I am so glad we came here! read more

I recently went prom dress shopping with my best friend and her daughter. Her daughter is a plus size girl. We went to another store and they looked her up and down and basically said they didn't have anything for her. We went to Cindy's and she could not have been kinder or more helpful. She helped us find the right silhouette for her body and we were able to order the perfect dress in the exact color she wanted. She has an amazing selection. I highly recommend going to Cindy's for all your special occasions. read more

What a dress shop! Cindy's is great. Amazing selections. The price point is honestly the best we've seen. I've been to many dress shops in the recent months... many weddings to go to so much needed dress shopping. Anyways, I have seen a lot of these dresses in other stores... brands like Cinderella Divine get marked up tremendously. Cindy's prices are less expensive then the shop next door, the shops downtown, even some retailers online. I really appreciate that her pricing is fair. She has a ton of selections!!! You can usually have Cindy order a dress for you if you see a style you like. We ordered a dress that came within two weeks of it being ordered and Cindy quoted the exact date that it would be ready. That was impressive!!! The shop is small but there are so many dresses in here. Way better than David's Bridal or any dress shop around town. This is the Go-To shop!!! I am so glad we found them. Cindy and Gail are so kind... they really know their stuff! They are on it when it comes to guessing your measurements and they're so helpful when you're in the process of trying things on. The only thing is... we have picked up a dress here before and the gentleman working there didn't seem to have tailoring recommendations. Cindy said anyone in the shop would have them. He didn't know. That's okay though... also he said when we came to pick up the ordered dress that if we wanted to try it on, we would have had to make an appt. That was kinda weird too. Doesn't matter, I will still give Cindy's 5 stars because I don't think there is a better shop in the area. Shop local! :) read more

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Amazing service by Cindy. Found a beautiful dress for my daughter, couldn't be happier. We'll come back next year for prom.

Purchased my dress here at Cindy's fashion. Truly the best place to shop for a dress for any event. Cindy has the best customer service very patient and most of all very knowledgeable. She pulled out several styles and helped me try on several different dresses until I got the one I liked. After feeling like I would never find a dress I stepped into the best fashion store and purchased a beautiful dress at a great price. Thanks to Cindy for all the help and attention she gave me. read more

Service was absolutely wonderful, the lady was SO sweet and gave me a discount for a necklace+earring pair. For the quality of the dresses, I would say they're very affordable. I absolutely loved being there, and left CFW with the prom dress of my dreams. read more

Cindy's Formal Wear - Dress!!! - Formal Wear Near Me - Los Angeles, California

Great service . The selection was good for plus size . Will definitely recommend this place to others .

They are very organized and have a good selection of dresses, I recently came for bridesmaid dresss shopping and we found exactly what we wanted. read more

DO NOT SHOP HERE! This place is very unprofessional! The employees who work here just talk to their customers any kind of way, especially when they made mistakes! We had order two dresses, some tuxs, and shoes for a quince. Problem number 1 they don't have a return policy for if the dresses don't fix soo they said we could have them fixed for a lower price of $30, upon getting there and seeing that the dresses didn't fit, we were told we had to pay $150 for the dresses to be fixed, the woman who works there who told us about the dresses was very condescending, rude, and disrespectful calling my step mom dumb and yelling very loudly, mind you my step mom had her kids with her. After that we got our tux's, all of our tuxs was suppose to have a vest as we paid for them !!! One of the tux didn't have one and when we complained about it again the woman employee was very rude and belittling like we made the mistake, and was telling us we just needed to take the tux's without the vest! Why would we do that when we paid for the tux's to have the vest! The shoes we order the laces didn't match that was another issues they had! For some reason this store makes mistakes and tries to act like it's the customers fault they are very rude and not professional one bit we will never come back here and spend our money with them ! And then as we were leaving another customer came to ask for a price on dresses and we watched her be rude with that person as well ! read more

The store has the best clearance section coming back!!! Got the cutest headstock Y2K prom dress ty!!!

If I could give them 10 stars I would!! I was looking for a long dress for a black tie event. I found one online and the manufacturer's site listed Cindy's Formal Wear as one of the retail locations for the dress I wanted. When I arrived, I showed the saleswoman a photo of the dress I was looking for. She went right to it and found it in my size. They didn't have it in the color I was looking for, so she offered to order it for me. Once I tried it on, I didn't wind up liking the style. I told her I really wanted something to cover my arms without a lace up back. She went to another rack and pulled out the PERFECT dress for my body type and coloring. This emerald dress is a stunner -- and the price was fair too! After months of searching, they saved the day! LOVE THEM!! read more

Cindy's Formal Wear - Found the perfect dress for a Black Tie event!! - Formal Wear Near Me - Los Angeles, California

I appreciate Cindy for everything she did for the bridal party. She made everything easy and smooth. I highly suggest to make appts so you can have all her attention for the time frame. I have been here for a couple years now and she is amazing. read more

We came in here for dresses for my daughter's friend's sweet 16. They have an amazing selection of dresses, and the one-on-one treatment you get is above and beyond. Because of that, please know that you will wait a bit before getting your service, but it is well worth it. They are attentive, remember the girl's names and totally make sure you are happy and give suggestions. I appreciate the customer service, especially when dealing with teenagers who tend to be very unsure of what they want! Thank you for a great experience! read more

Got married last weekend and Cindy was so helpful and patient! She managed to make sure everything was perfect from my bridal party to my flower girls will definitely come back for any future events! Thank you Cindy and staff you made my dream wedding come true! read more

I came here last minute looking for a dress for a black tie wedding event. They had many different styles and colors and I was able to find the perfect dress within an hour. I've been eyeing a particular dress online from another store and Cindy's happened to have the same dress in the exact color and size I wanted for a fairer price. I highly recommend checking this store out for anyone in the valley looking for a formal dress. It'll save you a lot of time from going Downtown. Overall I had an excellent experience shopping here. Definitely will be back if I have any other formal dress needs. read more

I only wish I would have found this place sooner!! Walked in, immediate friendly one-on-one service, pointed out some styles I liked and BOOM Cindy found the PERFECT dress. Absolute magic. Affordable too. read more

Amazing!!! Love this dress store. I recently purchased my bridal down along with bridesmaid dress from Cindy's and it was the best experience. Everyone was so helpful and nice and the dresses were absolutely beautiful. Will refer all my family and friends. read more

I would definitely recommend this place! They have so many options and a variety of colors. Francisco was great! Definitely will buy from them again! :) read more

Came last minute for my sisters wedding and oh my they have so many options with such great prices. Picked the 2nd dress I tried out and walked out with the Dress! Must stop here for sure read more

The lady working was super friendly and helpful. We didn't have an appointment but she fit us in and ultimately we bought a dress she recommended us. Large selection and very clean and organized. read more

They are rude. You can't go to another place to look at dresses because they start telling you a lot of bad things.

i love love loved it here!! cindy is very sweet and helpful and made me feel very welcome and beautiful in the dress i chose :)

This review is long over due my family has been coming to Cindy's for years! Every single time we have the best service undivided attention and great prices! We leave completely satisfied and looking amazing for every event. I will never go anywhere but here. read more

Placed an order online for my prom dress and since my prom is tomorrow I got priority shipping so that the dress would make it on time . After days went by without receiving a shipping number I emailed the store and got no response. I decided to email again a few days later and got the same result. I've emailed, messaged on Instagram, and called the store multiple times and never got a response. When I called the store and asked for a manager the employee didn't respond and just hung up in my face, when I called back they said the manager wasn't there and they didn't know when the manager would be back or if anyone checks the email. Two weeks later and still no response from anybody or even a shipping number after I paid extra money for priority shipping. I had to rush and go elsewhere to find a prom dress after this horrible experience which is very stressful. After spending hundreds of dollars and not getting a product this is the worse experience I've ever had. read more

Best formal wear place in the valley, this is definitely the place you want to be. I was invited to a party on a short notice and I was able to get an amazing suit that fit great very quickly. The staff was really knowledgable and helped me pick the best style for the occasion. Great prices as well. read more

Horrible customer service, they hv an answering machine and owner stated they never call anyone back! I left the store without buying anything--they obviously don't value their customers at all read more

Cindy is AMAZING! Dressed my twin daughters for Prom, our family will definitely revisit for all our party dress needs ! Shes super nice, and professional! Dress selection is vast and if you have to special order she can do that too! Thanks Cindy! read more

I would give this place zero stars if I could. The staff will impose their likes on you and not take yours into account. They got the measurements wrong and kept delaying the delivery for days. When we came for the suit it didn't fit, the material was cheap and worn as if they just randomly picked it out of their rentals. They said they could fix it but we would have to wait even longer. Eventually we got tired and left with the terrible suit because they couldn't give us a simple refund all we got was excuses. We paid too much for nothing. In the end we got a better suit at Sears. read more

OOOOOh my god Cindy an her parents are such sweet people , I always go to her for every occasion for my princess BEAUTIFUL dress I so happy with their services ... I highly recommend them you will be so happy read more